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Golden Tulip Villa Massalia

#17 of 124 Hotels in Marseille
Certificate of Excellence
17 Place Louis Bonnefon, 13008 Marseille, France
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Golden Tulip Villa Massalia
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Ranked #17 of 124 Hotels in Marseille
Certificate of Excellence
A recent review
3 of 5 stars reviewed 4 weeks ago
John M
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535 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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All months
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is nice. The breakfast is wonderful (although not cheap). The design is impressive. The location is a little far from the center, but never mind. However, NEVER leave them your bank card. We did, on check in, at their insistance, despite offering a cash deposit for security. After we paid our bill on check out, they blocked a... More 

Was this review helpful? Yes 3
VillaMassalia, General Manager at Golden Tulip Villa Massalia, responded to this review

Dear John M, Thank you for taking time to give a full review following to your stay in our hotel. We actually ask for a credit card deposit at the check in in order to guarantee extra. Nevertheless, we always unlock the money at the checkout. Unfortunately we cannot explain why in your case it did not work immediately. We... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 23, 2015

The hotel staff are fabulous, everybody is very helpful and polite, Valere and the reception girls could not be nicer, always happy to help and nothing is too much trouble. I have had a couple of bad experiences with room service but that was all sorted and more a difference of taste than bad service. This hotel is situated close... More 

Was this review helpful? Yes 2
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review
Google Translation

Bonjour Karamar 2439, Merci pour vos commentaires concernant votre séjour au Golden Tulip Villa Massalia. Nous sommes ravis que vous... More 

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 5, 2014

We had a great time at the hotel, room service was really great. The pool, Jacuzzi and steam rooms were really nice and relaxing but can do with more frequent cleaning. Breakfast buffet was amazing - I ate crepes every morning with hot chocolate!! The staff was very helpful and overall just a great experience.

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VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear Karlen W, Thank you for taking time to give a full review following to your stay in our hotel. We are delighted to hear that you enjoyed your stay and especially the Breakfast Buffet. We hope to have the pleasure to welcome you again for your next trip in Marseille. Best Regards, Sandrine and Christophe TORRES More 

Baltimore, Maryland
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 15, 2014

Villa Massalia is on the outskirts of Marseille in the best of ways. By car one has easy access to the Calanques, or the historic old town. Beaches are only a short walk away. Excellent in house restaurant, worth calling room service – prices are comparable to any of the nearby restaurants and the food was amazing. Pool and sauna... More 

Was this review helpful? Yes 2
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear Sir, We thank you for your review regarding our Hotel on this website. We are delighted to hear that you enjoyed your stay and the city. We hope to have the pleasure to welcome you again for your next trip in Marseille. Best Regards, Sandrine and Christophe TORRES General Managers More 

Seattle, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2014

We received a solid deal on a room through agoda.com, so we jumped on the opportunity to stay at Villa Marsallia. We were looking for a couple of days of luxury on our active, dynamic trip through three countries in two weeks. I'm five months pregnant and in need of a little opulence. This hotel provides sea-views and is walkable... More 

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VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear Madam, Thank you for taking time to give a full review following to your stay in our hotel. We are very pleased to know that it matched your expectations. We will share with all our staff your comment. However, we have taken good notice of your comment regarding the connecting room. We are sorry you have been disturbed by... More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed August 27, 2014

Three days and night complete relaxation, thank you very much. Very we'll run and cleanliness to be applauded. Hope you enjoy it as much as we did (two adults one fourteen year old boy). Reception was excellent, rooms were very large and extremely clean. All areas of hotel we're clean. One negative was all food and drink were extremely expensive... More 

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VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear 620Graeme, Thank you for taking time to give a full review following to your stay in our hotel. We are pleased to know that it matched your expectations. We hope to welcome you again for your next trip in Marseille. Best Regards, Sandrine and Christophe TORRES Directors More 

Dublin, Ireland
Top Contributor
54 reviews 54 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 14, 2014

Very high staff standards Especially MARJORIE AND AUDREY on the front desk hotel was very clean modern and well designed, I feel a car would be beneficial but he buses are very inexpensive to the main vieux port where 3 course proper meals cost 17 to 20 euros per head fantastic value, just go to the streets behind the main... More 

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VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear home26, We thank you for your review regarding our Hotel on this website and we are delighted to hear that you had a great time at the Villa Massalia Hotel. We hope to welcome you again for your next trip in Marseille. With all our very best regards Sandrine and Christophe TORRES General Managers More 

west sussex
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 1, 2014

On a positive, the staff at the hotel are outstanding, nothing is too much trouble and everything is done with a smile. Definitely the best we have ever known in 30 years of staying in different hotels. Unfortunately mistakes were made. We emailed in advance to check that 3 to a room meant 3 proper beds (not a camp bed)... More 

Was this review helpful? Yes 2
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear jenny995, We thank you for your review regarding our Hotel on this website and we are delighted to hear that despite of some mishaps you had a great time at the Villa Massalia Hotel. Please rest assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for your understanding and for helping us... More 

Moscow, Russia
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 31, 2014

Nice and clean hotel with huge lux-rooms and a beautiful view from the balcony (not sure about all of them, we stayed in a room on 3rd floor). Parking is not cheap, but usually has a few empty places any time you come back. The few things that do not make this hotel perfect: location (quite far from everywhere, except... More 

Was this review helpful? Yes
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear Alexander_Shelagin, We thank you for your review regarding our Hotel on this website and we are delighted to hear that you enjoyed your stay. Regarding the swimming pool we assure you that it is the same on the photos. Maybe the swimming pool seemed you smaller because of the perspective. We are looking forward to the pleasure of welcoming... More 

Toronto, Canada
Top Contributor
137 reviews 137 reviews
100 hotel reviews
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed July 27, 2014

I had originally written a review for this hotel shortly after my stay in May, but I needed to ask to delete it and revise it due to (what is now) an inaccuracy in my original post. I was booked into this hotel for 3 nights. In general, it was a good standard hotel. Reception was generally good if you... More 

Was this review helpful? Yes 1
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