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New Hotel of Marseille - Le Pharo

71 blvd Charles Livon, 13007 Marseille, France
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1 room 1 guest
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New Hotel of Marseille - Le Pharo
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595 Reviews from our TripAdvisor Community

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Traveler rating
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    101
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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london
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a nice hotel, though it's in need of some fine tuning in the maintenance department. I liked the contemporary colour scheme and trendy art work that adorns the main communal areas, though I found the pictures of Micheal Jackson and woody Allen marginally offensive and tasteless. This hotel is aimed at young couples mainly. The pool is the... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Hotel was located near some of Marseille's most striking sights. A short walk into the port and opposite a beautiful palace and park. Great pool with lots of sun beds and shaded seating. Staff were helpful, friendly and had good English. Would highly recommend!

Was this review helpful? Yes 1
Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Dear Lib A, thank you for your comment. We'll be happy to welcome you for your next trip in Marseille. Best regards. More 

Positano, Italy
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We really liked this hotel. It was modern, light & fresh. We enjoyed having our own balcony with views of t port and old part of town. We had an issue with t shower and it was fixed as soon as we reported it. T artwork in t hotel is interesting. T pool was nice and often we had to... More 

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London, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Mixed stay at this hotel. Positive - helpful bar staff, clean, good location. Negatives - expensive coffee/room service, no free coffee/tea/water, poor wifi connection, very uncomfortable pillows was almost hard to sleep.

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Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Dear Hannah , thank you for your comment. we take into account your drawbacks to improve us and to entirely satisfy you for your next travel in Marseilles. Best regards. More 

London, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travelled to this hotel by train and found that it was really easy to reach from the station Marseille st Charles by metro and then a short walk. We arrived early before check in but the receptionist locked our bags away and showed us where we could change and then use the pool which put us in the holiday... More 

Was this review helpful? Yes 1
Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Your comment is our reward. We feel so grateful to read your compliments about our hotel. We hope to see you soon for your next trip in Marseilles. Best regards. More 

Sliema, Malta
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel in a great location. Walking distance from the marina, shops, restaurants and bars. Very modern and clean. Once you arrive when driving use the car park level -4 and the lift will take you to the hotel outside door. Free wifi, and rooms are equipped with all amenities. Had a room with views of the palace. Though it's... More 

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Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Your comment is our reward. We feel so grateful to read your compliments about our hotel. We appreciated that you highlight the main qualities of our hotel in your comment. We hope to see you soon for your next trip in Marseilles. Best regards. More 

Crowborough, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this as a Lastminute Secret Hotel. I called to ask if their Secret Hotel in Marseille was the New Hotel, as I had found it a lot cheaper on Expedia. Call me an idiot (yeah yeah) but I fell for the guys careful reply and booked it, thinking we would get something really special. We did - a... More 

Was this review helpful? Yes
Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Thank you for your comment. We are happy that you appreciated our dedicated team and we hope to see you soon. Best regards. More 

New Romney, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Myself and 3 other ladies arrived to meet helpful and friendly staff at Reception. Our booking included a free upgrade to a Superior Room. We loved our rooms with a large balcony showing the amazing views of the Marina. The rooms were clean and modern and we returned every day to them looking spotless and tidy by the housekeeping staff.... More 

Was this review helpful? Yes
Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Your comment is our reward. We feel so grateful to read your compliments about our hotel. We hope to see you next year for your next travel in Marseilles. Best regards. More 

London, United Kingdom
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Modern Hotel with 'Rock' theme. Pop/Rock artwork abounds in the common area and the corridors have different lighting as you progress along them. Staff very attentive and welcoming. Terrace and Pool good. Room comfortable, food good.

Was this review helpful? Yes
Jean-Luc_de_Bodisko, Directeur at New Hotel of Marseille - Le Pharo, responded to this review

Dear Jicnivad, thank you for your comment. We'll be happy to welcome you for your next trip in Marseille. Best regards. More 

Antwerp, Belgium
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For a + : the beds are great ! For the rest ... disappointing : very little for breakfast (1 vegetable (tomatoes), no no-Sugar marmalade, tiny bits of meat, no choice at all !), the parasols at the pool regularly litteraly 'fly off' and hurt people, the shower in our room didn't work properly, the mini-bar leaked water, wifi worked... More 

Was this review helpful? Yes
Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Dear Madirk, thank you for your comment. We apologize for the problem you encountered during your stay amons us. We take note of this in order to improve it. We hope to see you soon in best conditions. Kind regards. More 

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