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New Hotel of Marseille - Le Pharo

71 blvd Charles Livon, 13007 Marseille, France
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New Hotel of Marseille - Le Pharo
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551 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We took the Eurostar direct to Marseille for a three-night break. The hotel is situated very close to the old port and is in a good position. Without quite having the hustle and noise of the city centre it is only a gentle 15 minute stroll to the hub of the city at the head of the old port. The... More 

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Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Let me say this is still a great place to stay, its just feeling a bit more tired and worn since our 2012 stay. Staff are still awesome, and the rooms, while a bit pokey, get the job done. I do think having no coffee or tea facility other than the Nespreso, and charging you 2.50 euro for a coffee... More 

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London, United Kingdom
Top Contributor
58 reviews 58 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a 3 night stay in this excellent hotel. Perfect position with just a 20 minute walk along the harbour to the heart of Marseille. This is a modern, clean and well run hotel with very friendly staff. The room was good with a view over the excellent pool. We would stay here again.

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Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Thank you for your comment. We'll be happy to welcome you for your next trip in Marseille. Best regards. More 

Sydney, Australia
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited with hubby and daughter for a couple of nights. What a lovely hotel, very modern and well appointed. The room we had was massive, king size bed in one area and then around the corner a single bed, its of space and a big bathroom - would recommend asking for a room overlooking the pool - we were overlooking... More 

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Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Dear ChelleL, thank you so much for your comment. We hope to see you soon. Best regards. More 

Geneva, Switzerland
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My superior double room with huge terrace and city view was clean, spacious and comfortable, but had twin beds rather than a double. It was quiet and on the top floor (4th). Wifi in the room was ok and free and there were complimentary small bottles of water every day. The bathroom was spacious also and there was a free... More 

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Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Dear Stuart, thank you for your comment. We are glad you appreciated your overall experience with us. We are sorry you did not get any reply to your email, we are investigating this following your comment. Our concierges are really happy to know they helped you to discover nice spots in Marseille. We hope to see you soon. Best regards. More 

Berkshire, UK
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

I always worry when I read about somewhere being a 'designer hotel' but this one doesn't let some fairly funky (and at times rather odd!) artwork detract from a very comfortable, welcoming and well laid out hotel. It's nicely located between the old port and the small beach and coastline and just across the road is the Jardin du Pharo... More 

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Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Dear Olbas_Addict, thank you for your comment . We are happy to know your stay was great. We hope to see you soon. Best regards. More 

Senior Contributor
43 reviews 43 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 6, 2015 via mobile

Good location for his design hotel. I appreciated the parking inside the hotel. The room was a bit dark (it's design at the end of the day...) and weird but ok. Breakfast is ok. Good for a business trip.

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed April 8, 2015

Good location,ten minute walk to the port,rooms were a good size,very clean,lovely comfy bed,food in the resturant was very good and service was excellant,the only slightly bad points is that the water wasnt always hot,as it was chilly, a nice hot shower was needed sometimes it was just luke warm,and also they state theres a coffee machine in your room,what... More 

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Jean-Luc_de_Bodisko, Directeur at New Hotel of Marseille - Le Pharo, responded to this review

Dear Kim F, Thank you so much for your comment and your stay among us. We hope to see you for your next trip in Marseilles during summer. Best regards More 

Herzogenaurach, Germany
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 28, 2015

Stayed here for two nights for a business trip/conference. The main part of the hotel is nice and modern. It was easy walking distance to some lovely bars and restaurants. My room wasn't great as it was constantly too hot. I couldn't get the aircon (aka hot air blower) to cool the room down and even leaving the window open... More 

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Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Thank you for your comment. We take note about problems with A/C and we are sorry for inconvenience. Next time, do not hesitate to ask for assistance at the reception. We hope to see you soon. Best regards. More 

Maribor, Slovenia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 22, 2015

The check-in did not start very well as we were told that our rooms were not ready at 5 pm and that they don 't know how long it will take. After a short walk we did get the rooms but were charged 1 EUR for taking the bags to the rooms - as we didn't ask for the service... More 

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Jean-Luc_de_Bodisko, Director at New Hotel of Marseille - Le Pharo, responded to this review

Dear Knellas, we thank you for your comment and we are sorry for the inconveniences at your arrival. We are glad you appreciated your stay and we hope to have the chance to host you again. Best regards. More 

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