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All 124 Marseille hotels

BEST WESTERN hotel du Mucem

3.0 of 5 Hotel   |   22 Mazenod, 13002 Marseille, France
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Ranked #30 of 124 Hotels in Marseille
A recent review
4 of 5 stars reviewed 1 week ago
Enis1976 nyc
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93 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights. Nice place for 100 dollars a night. Brand new renovated rooms. Nice confortable bed. Good shower. The area so so, but very central. You can also find parking on street. The reception desk young girl is so polite, nice, friendly and helpful. She is the best!! Great internet service. There is also a pc with aprinter... More

Was this review helpful? Yes 1
Karmiel, Israel
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 27, 2014

It's a nice hotel located in a walking distance from the port, Place Joliette and Cathedral de la Major. An old building, although very well renovated. The room is quite small, but for one person (and one night) - it was more than enough. I was surprised by the location of the bathroom and shower - they are aligned along... More

Was this review helpful? Yes 2
Canterbury, United Kingdom
Top Contributor
64 reviews 64 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 23, 2014

This hotel is a great find. The location is superb, in the EuroMediterranee area which is a wonderful social and cultural regeneration from the old docks .The MuCEM area contains both historic and modern architecture, this hotel being a bright,contemporary and welcoming feature of that. Our room was a reasonable size and was very well serviced and quiet,but disappointingly had... More

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Woodbury, Connecticut
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 30, 2013

Our superior room at the Best Western Hotel Mucem was smaller than BW's we have stayed in in the U.S. (but larger than a BW in Montreal). I"t might be considered typical size for urban area hotels in France. That said, every square centimeter in the room was well planned and designed. Colorful and clean. Several security measures were in... More

Was this review helpful? Yes 2
Burlington, Canada
Top Contributor
51 reviews 51 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 1, 2013

We arrived at St. Charles train station around 11 pm and for some reason the taxis would not drive us to the Best Western hotel. They told us that we could walk there and we did, however it ended up being a 30 minute walk since we had never been to Marseille before. Upon arriving the front desk was very... More

Was this review helpful? Yes 1
Krakow, Poland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 18, 2013

We booked rooms 2 months before comming to Marseille, booking was confimed and at the day of arrival someone from the desk called and we informed that we arrived late. We arrived to Marseille at 11 p.m; hotel was closed, receptionist told us that our reservation was cancelled and in the middle of the night, in saturday, in the holiday... More

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2013

The hotel is well positioned and central to Marseille Old Port with close links to the Metro. Lovely cathedral overlooks the street. Room was airy, light, spacious and very very clean. Pierre at reception was welcoming and with a firm grasp of English told us what sights we could see and where was best to eat. Our trip unfortunately took... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 20, 2013

We were just staying one night here on our way from Barcelona to Paris and it was perfection. The room was beautiful and modern with a big comfy bed and a beautiful bathroom. After a long train ride from Barcelona we arrived early in the evening, walked 5 minutes into town to grab a pizza for dinner then returned to... More

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1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 26, 2013

Friendly reception staff. Very clean hotel and Modern decor. WiFi access was an added advantage and given without asking. The map given was also useful. My single room was extremely small (the smallest I have stayed in on my travels in France) and at the back of the hotel with a less than pleasant outlook (huge silver pipes and rubbish... More

Was this review helpful? Yes 3
Aurelie s, Hotel Manager at BEST WESTERN hotel du Mucem, responded to this review

Dear Client, We thank you for your feedback. Welcoming our clients appropriately is very important to us, we are happy to know you were touched by this. The next time you wish to stay at our hotel, do not hesitate to contact us ahead of time. We propose a "Comfort" room to better satisfy your needs. When you originally made... More

Sydney, Australia
Top Contributor
81 reviews 81 reviews
44 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed April 12, 2013

Stayed here for three nights on a trip around France. I booked online and the price was not too bad, Reception was friendly enough and we were given Room 204. When we walked in and saw the size of the room it was a blast from the past ! Some 25 years ago on a visit to Paris, we were... More

Was this review helpful? Yes 3
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Additional Information about BEST WESTERN hotel du Mucem

Address: 22 Mazenod, 13002 Marseille, France
Phone Number:
Location: France > Provence > Bouches-du-Rhone > Marseille
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN hotel du Mucem 3*
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