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BEST WESTERN hotel du Mucem

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22 Mazenod, 13002 Marseille, France
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BEST WESTERN hotel du Mucem
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BEST WESTERN hotel du Mucem
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123 reviews from our community

Traveler rating
    24
    73
    20
    4
    2
See reviews for
14
51
10
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2014 via mobile

I arrived from Corsica exhausted, and deprived of sleep from my travels. A wonderful young lady named Delphine (I hope this is correct because she deserves all the credit) got me a room (which they didn't have... She let me check in at 7am, instead of 2pm and got me situated quickly. After a got a little bit of rest,... More 

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 15, 2014

I stayed here for two nights and it was a good place to rest for my visit to Marseille. The pros: the staff here were exceptionally helpful and did everything from help me make calls to Avis to finding restaurants nearby very willingly. I had a really nice room on the 5th floor that had a skylight that opened up... More 

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East Lansing, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 15, 2014

We were pleased with the quality, conveniences and very helpful and friendly staff at this hotel. We were within walking distance to attractions, good restaurants, shops, and the metro. Good value for the price.

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Paris, France
Top Contributor
142 reviews 142 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 1, 2014

Rooms are nice and modern but a little bit small. You can hear some little noise during the night. Moreover, the hotel is closed, between 5 and 8min walking, from the vieux port. The breakfast is top and the service at the hotel is very nice.

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nyc
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 8, 2014

We stayed 2 nights. Nice place for 100 dollars a night. Brand new renovated rooms. Nice confortable bed. Good shower. The area so so, but very central. You can also find parking on street. The reception desk young girl is so polite, nice, friendly and helpful. She is the best!! Great internet service. There is also a pc with aprinter... More 

Was this review helpful? Yes 1
Tel Aviv District, Israel
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 27, 2014

It's a nice hotel located in a walking distance from the port, Place Joliette and Cathedral de la Major. An old building, although very well renovated. The room is quite small, but for one person (and one night) - it was more than enough. I was surprised by the location of the bathroom and shower - they are aligned along... More 

Was this review helpful? Yes 2
Canterbury, United Kingdom
Top Contributor
77 reviews 77 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed June 23, 2014

This hotel is a great find. The location is superb, in the EuroMediterranee area which is a wonderful social and cultural regeneration from the old docks .The MuCEM area contains both historic and modern architecture, this hotel being a bright,contemporary and welcoming feature of that. Our room was a reasonable size and was very well serviced and quiet,but disappointingly had... More 

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Woodbury, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 30, 2013

Our superior room at the Best Western Hotel Mucem was smaller than BW's we have stayed in in the U.S. (but larger than a BW in Montreal). I"t might be considered typical size for urban area hotels in France. That said, every square centimeter in the room was well planned and designed. Colorful and clean. Several security measures were in... More 

Was this review helpful? Yes 2
Burlington, Canada
Top Contributor
51 reviews 51 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 1, 2013

We arrived at St. Charles train station around 11 pm and for some reason the taxis would not drive us to the Best Western hotel. They told us that we could walk there and we did, however it ended up being a 30 minute walk since we had never been to Marseille before. Upon arriving the front desk was very... More 

Was this review helpful? Yes 1
Krakow, Poland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 18, 2013

We booked rooms 2 months before comming to Marseille, booking was confimed and at the day of arrival someone from the desk called and we informed that we arrived late. We arrived to Marseille at 11 p.m; hotel was closed, receptionist told us that our reservation was cancelled and in the middle of the night, in saturday, in the holiday... More 

Was this review helpful? Yes 2
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