We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 124 Marseille hotels

Sofitel Marseille Vieux-Port

5.0 of 5 Hotel   |   36, boulevard Charles Livon, 13007 Marseille, France
Hotel website
Hotel amenities
Save Saved
You added Sofitel Marseille Vieux-Port to your Saves list
Sofitel Marseille Vieux-Port
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
87%
Ranked #5 of 124 hotels in Marseille
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Mark C Oxford, United Kingdom
  • Reviews (1,104)
  • Photos (358)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (75)
  • Location
  • More
Write a Review

1,104 people have reviewed this hotel

Traveler rating
    669
    305
    88
    27
    15
See reviews for
128
610
66
162
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Sofitel Marseille Vieux-Port
See the most recent reviews
Sydney, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Amazing hotel, amazing location and helpful and friendly staff! Beautiful view of marseille. The only thing that could be improved is the quality of the room service phone it was hard to hear and communicate for both us and the staff member this needs to be fixed to improve this service.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GUEIT G, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Guest, We warmly thank you for sharing your impressions onTripAdvisor. We always strive to provide you with impeccable standards and the greatest comfort possible to ensure you an unforgettable experience at each visit. We are glad to read that you had a "great experience" in our "amazing hotel". We are very happy that you enjoyed the location of our... More

Ballwin
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

what a lovely hotel with the best staff so helpful in every which way...........the rooms were nice size and clean. The ammenities were incredible. Location was great since we were on the Harbor everything was walking distant which was good for us since we all like to walk.

Was this review helpful? Yes
GUEIT G, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Guest, We warmly thank you for sharing your beautiful experience on TripAdvisor. It is a pleasure to read your nice words ! We are really happy that you enjoyed the "great location" of our hotel in the heart of the Phocean city and close to the 'must-visit' monuments of Marseille and its hidden beauties. We hope our "lovely hotel"... More

Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 27, 2014

We booked to stay here given the good reviews on Tripadvisor but were we disappointed. When we arrived it was 3:15pm, well past the 3pm check in time and we were told our room wasn't ready. We were told to wait and that our bags will be delivered to our room once it is available. After 30 mins, our room... More

Was this review helpful? Yes 1
GUEIT G, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Sir, We would like to thank you for sharing your impressions on TripAdvisor. We sincerely apologise for any inconveniences you encountered during your stay. We did take note of your disappointment regarding the problem with your luggage. Our hotel is unfortunately victim of its own success during the summer season. We guarantee all our rooms at 3 pm but... More

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 27, 2014

This was one of the best hotel experiences I have ever had overseas. The Sofitel is located right on the corner of the Vieux Port, so it's not in the middle of the chaos and action and is therefore quiet and a very short walk to all the action and restaurants and shops. It's very close to a lovely park... More

Was this review helpful? Yes
GUEIT G, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Guest, We warmly thank you for sharing your beautiful experience on TripAdvisor. It is a pleasure to read your nice words ! We are really happy that you enjoyed the location of our hotel, quiet but still closed from the city life and overlooking the panoramic landscape of the harbour. We hope the magic views and the comfort of... More

Warwickshire
Top Contributor
56 reviews 56 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed July 25, 2014

We stayed at the Marseilles Sofitel for two nights during our south of France holiday. Booked our room in March, over three months in advance of our June trip and we specifically requested a "port facing room" when we booked in March. On arrival we were extremely disappointed to be told that we would have to pay an additional €50... More

Was this review helpful? Yes 2
GUEIT G, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Madam, We warmly thank you for taking the time to share your impressions on TripAdvisor. We are sincerely sorry to read your disappointment throughout these few lines.We do regret that the room you were attributed did not match your expectations and that noises coming from our backyard prevented you from fully enjoying the calm and comfort of our aminities.... More

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 23, 2014

I had visited most of the major cities of France on several occasions - as well as living in Paris for a partial year - but had only passed through the airport in the Marseilles. Further, many friends and acquaintances had lowered my expectations about France's original port on the Mediterranean. However, I wanted to spend some time there for... More

Was this review helpful? Yes
GUEIT G, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Guest, We warmly thank you for sharing your beautiful experience on TripAdvisor. It is such a pleasure to read that your stay among us exceeded your expectations. We are very happy that you appreciated the “perfect” location of our hotel, overlooking the beautiful Vieux Port and monuments of Marseille. We hope that these “excellent views” left you with long... More

Palo Alto, California
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 22, 2014

I spent one week here on business. It is a beautiful property with fantastic views of the port and the city, especially at night. The restaurant had a wonderful breakfast buffet but I only had time to eat one breakfast there. The restaurant also serves very expensive dinner which I did not try. I ate a couple of dinners at... More

Was this review helpful? Yes
GUEIT G, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Guest, We warmly thank you for sharing your kind impressions on TripAdvisor. We are very happy that you appreciated the location of our “beautiful property”, both nearby the city centre and overlooking the Vieux Port of Marseille. We hope that the calming boats ballet sight left you with long lasting memories! We are also glad that you enjoyed the... More

Grenoble
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 15, 2014

Impossible to reach the reception by phone from outside or Inside ! I tried at different periods. Talking with the receptionists they say that they are too busy to answer the telephone ( which is probably true ! ). Concierge are also overbooked. Staff is good but there is a clear lack of people.

Review collected in partnership with Sofitel.com

Was this review helpful? Yes 2
GUEIT G, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Guest, We would like to thank you for sharing your impressions on TripAdvisor. We did take note of your disappointment regarding our staff shortage. We sincerely apologise for any inconveniences you encountered during your stay. Our hotel is unfortunately victim of its own success during summer season. We assure you, Sir, that this situation remains exceptional, and we are... More

Owners: What's your side of the story?
If you own or manage Sofitel Marseille Vieux-Port, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sofitel Marseille Vieux-Port? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Marseille Vieux-Port

Address: 36, boulevard Charles Livon, 13007 Marseille, France
Phone Number:
Location: France > Provence > Bouches-du-Rhone > Marseille
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Marseille Vieux-Port 5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Splendia, Tingo, Priceline, Otel, ACCOR, Hotels.com, Agoda, BookingOdigeoWL, TripOnline SA, Venere and Jetsetter so you can book your Sofitel Marseille Vieux-Port reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Marseille Vieux-Port Hotel Marseille
Marseille Sofitel

358 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (344)
Viewed
View from room (38)
Viewed
Bathroom (20)
Viewed
Room/suite (83)
Viewed
Dining (33)
Viewed
Hotel & grounds (40)
Viewed
Pool/beach area (6)
Viewed
Business center/function rooms (1)
Viewed
1:33
Videos (2)
Viewed
Other (121)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Dining (2)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (6)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Marseille with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Marseille #2 On the Beach Hotel in Marseille #2 Business Hotel in Marseille #3 Spa Hotel in Marseille #4 Romantic Hotel in Marseille #4 Luxury Hotel in Marseille
Hotel Class
Official Description (provided by the hotel)
Ideally located at the heart of France's oldest port city, this hotel is a stopover between the Riviera, the Camargue and Lubéron,and a short boat ride away from the Château d'If on its famous island setting and the Calanques. Near La Canebière, the hotel offers an exceptional view over the Vieux-Port. In the evenings, relax in the cozy atmosphere of the L'Odyssée piano bar. ... more   less 
Number of rooms
134

Questions & Answers

Questions? Get answers from Sofitel Marseille Vieux-Port staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer