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All 121 Marseille hotels »

New Hotel Select

3.0 of 5
4, allees Leon Gambetta, 13001 Marseille, France
Hotel amenities
New Hotel Select
Ranked #70 of 121 hotels in Marseille
3.0 of 5 stars 242 Reviews
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242 reviews from our community

    Trip type
Traveler rating
    20
    75
    58
    42
    45
Date Rating
Landskrona, Sweden
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 31, 2012 NEW

We had read some reviews about the neighborhood and the hotel, but it was not as bad as some said. The staff was friendly and helpful. The room was large and quite good standard, even if the tv was small (so what!). From the outside it looked a bit broken down, and yes, the stairs needs some fixing, but the... More

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Kings Lynn
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2012
1
person found this review helpful

We were concerned about our booking here having read some adverse reviews. All our fears were unfounded. The reception staff were friendly and multi-lingual. Our room was spacious, clean and comfortable. One of us was ill while we were there and so we returned to our room early one day. Although our room hadn't been serviced, the chambermaids worked speedily... More

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See 2 more reviews by RandJ P for Marseille
Steven Bak, Director at New Hotel Select, responded to this review
April 11, 2012

Thanks for your kind remarks. We hope to welcoming you soon again. Best regards More

Samara, Russia
Senior Contributor
26 reviews 26 reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 26, 2012
2
people found this review helpful

3 days I spent in Marseille. I’ve chosen the New Hotel Select, which is located in the centre of Marseille, a 10-minute walk from the Old Port. It offered me soundproofed accommodation, an interior garden and free Wi-Fi in public areas. Besides Saint-Charles Train Station and Metro (lines 1 and 2) are 500 metres from New Hotel Select - Gare... More

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Calgary, Canada
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 25, 2011
4
people found this review helpful

I WOULD NOT RECOMMEND BOOKING THIS HOTEL. I received a confirmed booking on October 1st for a night on the 19th. On the 16th I received a welcoming e-mail. We arrived soon after noon on the 19th and were told the hotel was full and they had reserved us a room at another hotel. Since this was five times the... More

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3 of 5 stars Reviewed October 14, 2011
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people found this review helpful

Finding a cheap hotel or hostel is not easy in Marseille, so we found a very good deal going for this hotel and booked it without checking the reviews. Once I saw some of the comments previous visitors had left, I was quite concerned as it has definitely had some very tough reviews... It is clear that this hotel has... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 7, 2011
1
person found this review helpful

NIGHTMARE experience! Dark, dingy room on the 3rd floor, DIFFERENT to the room with bed bugs mentioned in an earlier review by another guest. Noticed excess of 10 insects in the room but didn't recognise them as bed bugs. Put those that I could see in the bathroom out of the way of me. Should have left the room there... More

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Steven Bak, Directeur at New Hotel Select, responded to this review
August 12, 2011

We are very sorry for this bad experience, but please notice that we cannot being held for responsible for the presence of bedbugs. The staff gives a special attention to control the rooms, since bedbugs can be transported by anyone and captured in trains, planes at the airport or the railway station. Please give us another chance to show you... More

Dunedin, New Zealand
Senior Contributor
28 reviews 28 reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 1, 2011

This little gem has had some tough reviews. Not sure what went wrong for those people, but this place was very good to us! It’s only a 2 min walk from Marseilles Central Railway Station and about 10 mins walk to the old port, where you will find eateries and shopping. The staff were very helpful and showed us where... More

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Steven Bak, Directeur at New Hotel Select, responded to this review
August 12, 2011

Thanks for your kind comments. We are glad that you appreciate the recent renovation. Hoping to see you again soon. Best regards, More

Moscow, Russia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 31, 2011
2
people found this review helpful

The ROBBERY in the room occurred! On the last day of our stay (30 april) we returned to our room and noticed that our travel bag that stayed in the room was inspected. When we looked closer we noticed that all our electronic devices (laptop etc) remained in the bag however displaced from their usual place. Then we found out... More

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Steven Bak, Directeur général at New Hotel Select, responded to this review
June 20, 2011

The "robbery" mentionned was taken in consideration and the guest received messages from the management. We checked all the accesses by the magnetic doorlocks and there is nothing that proves a robbery had taken place. This does not mean we don't trust our guest's remark, but un -fortunately we did not find any explication to what might have happened. The... More

london
Senior Contributor
37 reviews 37 reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed May 1, 2011
1
person found this review helpful

Falls down in too many aspects to be anything other than poor. Not all bad - the man who welcomed me on reception was nice, and the building is old and interesting and I liked the way they had done the rooms and the breakfast space out - quite funky. And of course it is cheap. BUT so many things... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 18, 2011
2
people found this review helpful

ROOM NR 210, BED BUGS!!!!!!!!!!!! in addition,no bar/restorant, no room service, verry dirty rooms, internet only in reception area, and the car park cost us 32 euros per dayY!!!!! NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Steven Bak, Directeur général at New Hotel Select, responded to this review
April 27, 2011

Dear Madalena, We are sorry for what happened during your staying. Unfortunately, bed bugs were brought by previous customers. As soon as we detected the infestation, we took immediate action to eradicate it. We are currently working on the building to improve room comfort and we are negotiating special rates for our customers with a parking close to the hotel.... More

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Additional Information about New Hotel Select

  • New Hotel Marseille
Address: 4, allees Leon Gambetta, 13001 Marseille, France
Price Range: PLN: $

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