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Ibis Marseille Centre Gare Saint Charles

#26 of 124 Hotels in Marseille
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Square Narvik | Esplanade Saint Charles, 13001 Marseille, France
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Ibis Marseille Centre Gare Saint Charles
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846 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, BC
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is pleasant, quiet, clean, staffed with friendly people, and perfectly situated for those wanting to be close to the train station in Marseille. The 20-minute shuttle from the airport dropped us off at the station, which is even closer to the hotel than the website suggests: it is simply across the street, less than a minute away. We... More 

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huddersfield
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel is in a very useful position, just a couple of minutes walk from the Marseilles St Charles railway Station . The staff were very helpful and welcoming and the place was very clean and tidy. The rooms are typically budget style, but again, clean and tidy and well kept with a very nice en-suite. The room had two... More 

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amsterdam
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

The main benefit at staying at an ibis hotel is the guaranteed level of comfort and expectations. Altho this hotel is near the station there isn't any noise. Rooms are not the biggest but ok for a weekend or city trip. Bathroom was clean and comfortable. Service provided by the staff was friendly and professional. The free WiFi makes this... More 

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DirectionSTCharles, General Manager at Ibis Marseille Centre Gare Saint Charles, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Marseille Centre Gare Saint Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Perth, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The only great thing about this hotel is that it is about 200 yards from the train station. Other than that it's a regular Ibis with the usual mediocre French 'continental' breakfast. The room was small but we didn't stay for the room to be honest - it was a place to park overnight before we caught a train to... More 

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DirectionSTCharles, Directeur général at Ibis Marseille Centre Gare Saint Charles, responded to this review

Dear customer , we thank you firstly for sharing your impressions following your stay in our hotel. We are surprised at your comment regarding the breakfast, which certainly is not an English breakfast since we are in France .... However, our buffet includes eggs, ham, chicken breast , a selection of cheeses , fresh fruit salad, a variety of breads... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Good value for the price. Great breakfast buffet with the mandatory Cafe au lait to boost your day...:) Never tried the restaurant for lunch or dinner. But there is cheap, great food just down the stairs from the train station next door. Check-out time at 12 is ideal when our TGV to Paris leaves at 13.

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DirectionSTCharles, Directeur général at Ibis Marseille Centre Gare Saint Charles, responded to this review

Thank you very much for your comments ! More 

Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Situated right by the train station - as you disembark from train walk to the end of platform & out the door to your left... Approx. 100 metres & you have arrived! Priced well for facilities & location. You may find cheaper... But if a taxi required to get you to & from - then I see it as false... More 

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DirectionSTCharles, Directeur général at Ibis Marseille Centre Gare Saint Charles, responded to this review

We are delighted that you have particularly appreciated our services and the quality of our rooms. The proximity to the train station is actually a major advantage when the ion is required to go to Marseille. Hope to see you again. More 

Antwerp
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 9, 2015

We stayed at this hotel for one night. The next day we continued our vacation on a cruise ship. On friday we came to Marseille with the TGV, and the station of Saint Charles is just around the corner so it's good that you don't need a taxi to get there. I think this hotel is okay to stay for... More 

Was this review helpful? Yes 1
DirectionSTCharles, Directeur général at Ibis Marseille Centre Gare Saint Charles, responded to this review

We thank you for your comments which we are particularly valuable. We are sorry that the provision of the restaurant was not up to your expectations and reiterate our apologies. You specify in your comment that the station area is bad .. We can assure you that the security level has been strengthened there for several years. We hope in... More 

Motueka New Zealand
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 9, 2015

Once again Ibis has proved to be great value for money, we booked well in advance and received an unbelievable rate cheaper than any smaller hotels.The facilities a top and staff excellent. If travelling by train to Marseille this hotel is right at the station. Quiet and secure.

Was this review helpful? Yes 1
DirectionSTCharles, Directeur général at Ibis Marseille Centre Gare Saint Charles, responded to this review

Dear Roger, Thank you for giving us your comments regarding your stay in our hotel. As you specify the location of our hotel close to the train station and public transportation is highly appreciated by our customers. We hope to see you on a future stay in Marseille. Sincerely, Grégor O. General Manager More 

London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 12, 2015

The hotel is bang next door to the station and car rentals, which was perfect as we arrived from Italy by hire car and travelled back next day on the Eurostar to London. If you're getting the Eurostar or a TGV, I'd recommend relaxing in the hotel cafe and then sauntering over to the platforms rather than waiting in the... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Train station(8)
  • Old port(4)
  • Very good(3)
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