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New Hotel Bompard

2, rue des Flots Bleus, 13007 Marseille, France
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1 room 1 adult
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382 Reviews from our TripAdvisor Community

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Perth, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just spent one night there. It was recommended by a friend of mine and I was not disappointed. This is an authentic boutique hotel in the middle of Marseille. The car park is very convenient as it is very hard to find good parking spots in this city. The rooms are small but very welcoming (love the nespreso machine in... More 

Helpful?
Thank CharlotteHenry
London
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I’m giving this hotel the lowest possible score for the simple reason that it (deliberately) failed to fulfil its commitment to provide a basic service to guests; i.e. wifi. Now, wifi in your hotel room may not be something you care about…..much in the same way that i’m not interested in TV or mini-bar or tea&coffee making facilities. We are... More 

Helpful?
1 Thank Hackneybloke
F_Graziani, Directeur général at New Hotel Bompard, responded to this review

Dear Sir, We thank you to take time for this comment and apologize for the inconvenience occured on wifi. We really take in consideration your query and do our best to try to let you use it. We hope you can enjoy your stay in Marseille despite this matter. Kind regards More 

Edmonton, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently spent three nights and enjoyed the stay. Staff were friendly and very helpful booking reservations and giving advice on getting around town. Access downtown was a short walk to the bus, 10 minutes and you were there. They actually make change on the bus. Room was just right, comfortable bed and a wonderful view and quiet. Would stay again.

Helpful?
Thank Clueson
F_Graziani, Directeur général at New Hotel Bompard, responded to this review

Thank you for your comment. We are really happy to read that you appreciated your stay at the Newhotel Bompard. We hope to see you next time. More 

Melbourne, Australia
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 20, 2015

Even though this hotel is a bit far from the city, it was overlooked by our experience here for 2 nights. The staff were very friendly and informative. Our room was small, but it gave it a boutique feel which was nice. We had a nice comfortable bed, there was a good sun baking area next to the pool, and... More 

Helpful?
Thank SunnyMirch
F_Graziani, Directrice at New Hotel Bompard, responded to this review

Thank you for your comment. We are really happy to read that you appreciated your stay. See you soon! More 

Level Contributor
3 reviews
3 of 5 stars Reviewed November 10, 2015 via mobile

Nice place, calm, pretty green, probably very nice in summer time, with the help Of the swimming pool, rooms not at the level of four star hotel, wardrobe in the bathroom in superior room!!! coffee at two euros in the room!!! Nobody cares for the luggage...

Helpful?
Thank Elene L
F_Graziani, Director at New Hotel Bompard, responded to this review

Dear Elene, thank you for your comment. We take into account your remarks to improve our services and to entirely satisfy you for your next travel in Marseilles. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 30, 2015

Having booked a room for 185 euros a night, we were very disappointed by the filthy carpet, small size of the room and the fact that you had to pay for any tea or coffee consumed in the room. The hotel pool was shut. The sofas outside the restaurant were covered with leaves and the counter underneath the breakfast bar... More 

Helpful?
Thank Fourqu
F_Graziani, Director at New Hotel Bompard, responded to this review

Dear Sir, First of all we apologize for the inconvenience occured during your stay. We usually do our best to give our guests a best service and a well clean product. I insure you that we will do the necessary to improove our professionalism to give our guests what they expected. We hope we will have the pleasure to welcome... More 

Liverpool, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 26, 2015

very friendly hotel rooms were kept immaculate gardens nice and quite had a problem with are room booking ,manager was keen to sort it out very good. the only down side was the price of the breakfast 12 euros at the weekend for a basic continental was far to high could do a lot better here

Helpful?
Thank dave g
F_Graziani, Director at New Hotel Bompard, responded to this review

Thank you for your comment. We hope to see you soon. More 

Cairo, Egypt
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 2, 2015

I spent 3 nights there in a business trip in marseille, the hotel is very nice and quite, i like the staff they were very friendly (but they can't speak english very well) anyways the room was very clean and nice and small, the restaurant is simple and the atmosphere was very nice

Helpful?
Thank Tarek S
F_Graziani, Director at New Hotel Bompard, responded to this review

Your comment is our greatest reward Tarek. We hope to see you next time for a stay in our chic and design hotel. Best regards. More 

London, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 13, 2015

My wife and I went for a three night break to a city we’d never visited before. The difficulties getting there were forgotten as we soaked up the experience The difficulties were : A 90 minute delay at Gatwick in leaving. The delay caused to the transfer by a car accident . Another 90 minutes delay because the transfer to... More 

Helpful?
Thank Roger W
F_Graziani, Director at New Hotel Bompard, responded to this review

Dear Roger, thank you for your comment. We are glad you appreciated your stay with us even though you encountered some inconveniences at the begining. We hope to see you for your next trip in Marseille. Best regards. More 

St Jean D' Aulps
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 2, 2014

Spent 2 days hosting a workshop at the NewHotel Bompard in Marseille. Staff were very helpful and friendly - food was very good - in particular, the lunches. Location is ~30mins from the old port set within a maze of back streets - ideal location to spend a couple of days working, and then for trips out in the evening... More 

Helpful?
Thank MarkMStJeanDAulps
Sophie_Chappe, Director at New Hotel Bompard, responded to this review

Many thanks for your comment. We hope to welcome you soon for a private stay ! Best regards. More 

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