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BEST WESTERN La Joliette

#18 of 124 Hotels in Marseille
Certificate of Excellence
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49 Avenue Robert Schuman, 13002 Marseille, France
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BEST WESTERN La Joliette
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149 Reviews from our TripAdvisor Community

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Traveler rating
    42
    75
    22
    10
    0
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58
14
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • All months
    (149)
  • Mar-May only
    (44)
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    (51)
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    (29)
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    (25)
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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Friendly and welcoming staff at reception that ensure you are comfortable with breakfast times, your room information etc. Luxurious room with treats on bed on arrival and well furnished, although size of room not so luxurious but fine if only staying for a short period. Option to use the gym and sauna and roughly a 15 minute stroll to the... More 

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London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and l took a 5 night break in Marseille as we have never been there before. We booked through last minute.com and did the 4 star secret hotel as it worked out a bit cheaper, we got the Best western in La Joliette. When we arrived at the hotel by taxi we thought the outside of the hotel... More 

Was this review helpful? Yes
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Dear Jackie T, The Best Western la Joliette and myself would like to thank you for your TripAdvisor detailed comment. It will be our pleasure to greet you again if you do plane to come back in Marseille. Wishing you and your husband a very nice day and summer. Best regards, Chantal Gabay More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 10, 2015

Whilst looking for an overnight stay in Marseille before travelling by train to Nice I came across this hotel close to the metro station at La Jolliete, it's two stops from the train station that the Eurostar train terminates at. The hotel has efficient and courteous staff, clean and well appointed rooms and offers a high quality substantial breakfast. All... More 

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BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Dear Phillamb, The entire Best Western la Joliette's staff joints me to thank you for your nice comment. We are glad as well to see that you enjoyed your breakfast as we are always working on improving it. Have a nice day and see you soon! Best regards, Chantal Gabay More 

Perth, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 3, 2015

We stayed here recently for 1 night before flying out.  The bed was very comfortable & the room was small but clean.  The staff on reception spoke very good english & were very helpful.  In particular the young lady who rang Europcar on our behalf to help organise dropping our hire car the following morning at the airport.  Also the... More 

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BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Dear Tracey2861, Thank you for taking of your time to leave us that comment. We are honored you enjoyed your stay with us in Marseille. Have a great day! Best regards, Chantal Gabay More 

Queensland, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 24, 2015

Thanks you Elisabeth for your wonderful hospitality. You were so very helpful and interested in us having a wonderful stay. Lovely coffee at breakfast. The hotel beds very comfortable. Loved having two pillows like home. Merci.

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BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Dear Michelle R., Many thanks for taking of your time to leave that comment; it’s a real pleasure to read it. Above at all I'm delighted to read Elisabeth name on your comment, thank you! We wish that our coffee, beds, and pillows as well as our hospitality will let you choose us as well during your next Marseille's trip.... More 

Carmichael, California
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 9, 2015

This hotel is cheerful, well appointed. The front desk staff are bilingual and very helpful. the room is well appointed, with good wifi, nice bed and bathroom. The décor is attractive as well. Nearby there are cafes and places to walk and explore Marseille. If you need a hotel in Marseille, I really recommend this little gem of a hotel.... More 

Was this review helpful? Yes
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Hello Cathy M.! Thank you for staying with us in Marseille and moreover for that very nice comment! We are glad to read that you spend a nice stay with us and that you liked our coffee (I joint you; it's very different then the American one). My kind regards, Chantal Gabay More 

Brussels, Belgium
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 9, 2015

I stayed in this hotel 3 nights. The staff was very friendly and helpful and I enjoyed the sauna. Everything was nice but the room was really small and too small for a 4 stars hotel. I will certainly come back.

Was this review helpful? Yes
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Hello 916EIM, Many thanks for taking of your time to leave us a comment on TripAdvisor.com. We will be glad to greet you again during your next stay in Marseille! Best regards, Chantal Gabay More 

1 review
5 of 5 stars Reviewed April 20, 2015 via mobile

They've thought of everything... I was especially impressed by the hotel's effort to be environmentally conscious. For example, all the lotions are made from organic and natural ingredients, there are helpful reminders on how to save energy and the windows have circuit breakers, which cut off the thermostat when opened. Wifi was easy to access, minibar was nicely stocked and... More 

Was this review helpful? Yes
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Hello, I really want to thank you for leaving such a nice comment after your stay with us. It was a real pleasure having you here and we do hope we will see you again during your next Marseille's trip!! I wish you all the best in life! My best regards, Chantal Gabay More 

London
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 7, 2015

We stayed at this hotel in August '14 for a long weekend and was relieved to find the Bestern Western to be a very nice place both with our rooms, the restaurant and their warm hospitality. When we arrived the staff were welcoming and friendly and offered to put our luggage in a secure room until check-in so that we... More 

Was this review helpful? Yes
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Hello Adry22, What a lovely comment I just read!! Thank you so much for giving such information about your stay at the Best Western la Joliette. The staff was more than proud reading your comment so thank you again, it will help us keeping doing our best for guest satisfaction. We really do hope greeting you again in Marseille. My... More 

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