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BEST WESTERN La Joliette

4.0 of 5
49 Avenue Robert Schuman, 13002 Marseille, France
Hotel amenities
BEST WESTERN La Joliette
Ranked #38 of 124 hotels in Marseille
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59 reviews from our community

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    29
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    6
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Date Rating
Antwerp, Belgium
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 29, 2013

Well adjusted price to quality for an inner city hotel close the the old port of Marseille (15 minutes walking or 2 stops on the metro which is a 3 minute walk in front of the hotel. Friendly, helpful and professional service all round from the staff. Wifi connection included. Rooms and bathroom OK in size, clean and fresh affording... More

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BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review
April 4, 2013

Hello, Thanks for taking of your time on tripadvisor to comment. It's nice to read that you spent a nice stay with us and moreover that you enjoyed the Best Western hotel's staff ! It will be our pleasure for us to greet you again in Marseille. Best Regards, Chantal Gabay More

US
Top Contributor
94 reviews 94 reviews
13 hotel reviews
Reviews in 39 cities Reviews in 39 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 7, 2013

We booked this room online in advance because it was suppose to be near the port. This hotel is not really close to the port. It required a taxi to get to the cruise ship terminal. This hotel is not close to the old harbor. We walked to a restaurant near the old harbor and walked through some questionable neighborhoods.... More

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BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review
March 14, 2013

Hello, Thanks for leaving a comment, and moreover thanks for your nice comment regarding the employee you met at reception. As you already understood it was no way for her to give you a twin bed. Room maids finish their job around 3pm every day and receptionists can't leave the reception. We have some rooms with twin’s bed but we... More

London, United Kingdom
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 1, 2013

Very standard hotel, the room was comfortable, well furnished and we had everything we needed. Staff were very helpful, giving us directions and advice. However, we hated coming back to this area at night, it was intimidating and no fun at all, and quite a walk away from the rest of Marseille. We decided not to get breakfast because it... More

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BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review
February 8, 2013

Hello, Thank you for taking from your time to leave us a comment. I'm sorry that the hotel didn't match with what you were expected for. The hotel is just located 10 to 15 minutes away from the main part of Marseille, and the area will become in one to two years the second main place to visit in Marseille... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed November 14, 2012 via mobile

Front desk Eva was just excellent. Helpful interested in the customer professional . She made our stay. Circumstances meant we were not planing to stay an extra two nights in marseille and got the four star on Expedia. Four star for. business people but not the tourist. Too far from restaurants and cafes. Saying that, their breakfast express and full,was... More

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BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review
November 22, 2012

Hello, Big thanks for leaving us a comment and a special one for Eva and your kind comments about her! If you plane to come back to see us I'm sure you will love it: the area is changing a lot and many restaurants and shops are about to opened just near the hotel. You should also try our superior... More

Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 23, 2012 via mobile

Very simple hotel in a good location but not so cheap! In case you're driving it'll be a big issue as they don't have parking arrangements. Average and expensive breakfast, if you can avoid going for something else it'll be a good choice.

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BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review
August 29, 2012

Greetings, Thank you for leaving a comment on tripadvisor.com. I apologize for your experience regarding our parking and breakfast, but you had wrong information. Actually, we do have special parking arrangements with a public parking nearby (2minutes walking); however we have a 5€ express breakfast served every morning for the guests not interesting in having a full buffet breakfast. I... More

torrevieja
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 11, 2012

I paid for a Premier Room. The toilet was in a cupboard and the bathroom in another cupboard. Could not shut the toilet door as there is a gap of less than 2 inches between the door and the bowl. This hotel is on a busy road and there is no porter so getting luggage inside is a bit of... More

Was this review helpful? Yes 2
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review
August 29, 2012

Hello, I'm sorry for the bad experience you had staying with us. Even so, I wanted to let you know that we do have superior room much bigger than the comfort room (premium) you slept in. However, we are still waiting for our alcohol license, so you can't sell alcohol for the moment at the hotel. Despite all that, you... More

Grenoble, France
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 29, 2012

We just got back from a weekend at this hotel. The location was convenient, the staff was super friendly, the breakfast abundant, and the amenities were great! LOVED having free wifi, and a safe garage for our car. The only criticism we would have is that the size of the room was small. We knew this when booking the property,... More

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BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review
August 7, 2012

Hello, What a pleasure to read such a comment! The all Best Western la Joliette is always trying to do it best to make guests enjoying their stay. And it's really pleasant to read that it works. If you plane to come back at the hotel, you should try this time a superior room, much bigger than the comfort one,... More

Warsaw
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2012

If you'v ever been to south of France you probably know, that finding good place for reasonable money is quite a challenge. This hotel is a bingo! Located close by to City Center of Marseille - with around 10-15min walk to old port nearby Metro station and several buses available I believe it's a good location, Hotel has been nicely... More

Was this review helpful? Yes 1
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review
August 7, 2012

Greetings, We are glad reading you spend a nice stay with us, and even more to read your staff comment. Many thanks for them ! It sounds like you're used to travel in Marseille so please do not hesitate in coming back at teh Best Western la Joliette, it will be a pleasure to receive you agin ! Best Regards, More

Lynn Haven, Florida
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 23, 2012

Finding a nice hotel at a decent rate in the middle of a new burstling business downtown is always a challenge. This Best Western hotel is modern, the rooms are nice and well designed. Room service is available 24/7 and the morning breakfast is generous. More important, if you come to Marseille on a business trip, this hotel is within... More

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See 19 more reviews by Michael B for Marseille
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review
August 7, 2012

Dear Michael, Thanks for your remarks about our hotel. Wishing to greet you again for your next Marseille's trip. Sincerely, Chantal Gabay More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 22, 2012

We had a short holiday in Marseille and made a good decision to stay at La Joliette. I was quite happy with the location - it's a really short walk to the metro, tram and bus stops and about a 15-minute walk to the main station - St.Charles. Plus, there are a few bike rental stops very close, and boulangeries.... More

Was this review helpful? Yes 1
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review
August 7, 2012

Hello, Many thanks for taking some of your time leaving a commentary. If you plane to come back to see us, we have a 5€/person continental breakfast served for people like you who don't want to eat too much at morning time... You should try it. Again a big thanks for your comment. Kind Regards, Chantal Gabay More

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Additional Information about BEST WESTERN La Joliette

Address: 49 Avenue Robert Schuman, 13002 Marseille, France
Region: France > Provence > Bouches-du-Rhone > Marseille
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Wheelchair access
Hotel Style:
Ranked #38 of 124 hotels in Marseille
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located at the very heart of Marseille, between the Vieux port, the harbor and down town, it become so easy to get into la Joliette, by any way choose.Underground and tram stations put on the hotel at only 5mn to St Charles station, and 10mn from the Vieux port. Many monuments as the Littoral boulevard, La Major Cathedral, the Docks of Marseille are both part on making this area plenty of live.The Hotel la Joliette is a charming and standing hotel. ... more   less 
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BEST WESTERN La Joliette
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