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All 124 Marseille hotels

Holiday Inn Express Marseille-Saint Charles

3.0 of 5 Hotel   |   15 Boulevard Bourdet, 13001 Marseille, France
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Ranked #35 of 124 Hotels in Marseille
A recent review
4 of 5 stars reviewed yesterday
Beryl R Johannesburg, South Africa
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448 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

As everyone has reported, this hotel is so well placed being opposite the railway station. It is also reasonably easy access to the Old Port, a great walk to the Port as it is downhill, but back again you may want to hop onto the train! We found the room rather small, but on reflection it was more than adequate... More

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Kansas City, Missouri
Top Contributor
61 reviews 61 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel was fantastic. Just across the street from the train station. It's easy to hop on and hop off the metro from here. It's only a 15 min walk to wherever you want to go in the Old Port. Breakfast was a great selection. the staff was friendly and helpful. Our room had a beautiful view of the city.... More

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Rotterdam, The Netherlands
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is in a great location nearby St Charles train station, the room was nice and clean with sea view, the staff was very professional, the breakfast was tasty, one can have a walk to the old port that is just 15-20 minutes away from the hotel. Recommended.

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sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is directly opposite the St Charles railway station in Marseille. We were upgraded to a terrace room. The rooms are exceptionally well thought out and planned giving the appearance of being bigger than they are. The terrace is huge. It is incredible value for the price (EUR97). While everything in the hotel is new, its biggest asset is... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here on a business trip in September – the hotel is located just outside to the right of the main entrance of the train station and is very easy to spot. Welcomed by friendly staff, check in took fairly long but was pleasantly surprised by the room and the facilities. Room 501 was clean and had Kettle, Tea... More

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Columbus, Ohio
Contributor
15 reviews 15 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent two nights here. Aug 15th to 17th. We came from Nice and the hotel is bang opposite St Charles railway station and that was very convenient. The room was clean and so was the bathroom. Amenities were as described. On the day we reached, Sunday, my wife was not feeling too well so I went down to the... More

Was this review helpful? Yes 3
stephaniemerlin, Responsable commercial at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear M.agiman1, Thank you for your comment after your stay in our hotel . I am very sorry for your wife's problem and hope she's right now . I am sorry to hear that there were certain aspects of your visit that did not meet your standards. Your comments regarding service during breakfast are being shared with the hotel management... More

New Brighton, Minnesota
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 22, 2014

The location is fantastic. When we arrived in marseille, we didn't know where the hotel was. We hadn't printed out any information, but did know it was close. Turns out, the hotel was right outside of the train station. We actually arrived at 10am so no rooms were available at the time. The staff were helpful in suggesting some locations... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 22, 2014 via mobile

Stayed at this hotel for 1 night and glad to move on ! Small rooms not even a wardrobe, a pole on the wall to hang clothes on, toilet seat broken , no bar fridge and a wake up call supposed to be at 630am came at 715am. Went to the bar at night downstairs which is combined with the... More

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stephaniemerlin, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Fidelio 42, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make... More

New Zealand
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed August 18, 2014 via mobile

Things didn't start out too well. As it was a big birthday for my hubby I emailed the hotel trying to get something to treat him. First they couldn't find my booking (make by an agent) then they had it for one night when it was for two. So far so bad. Having ironed that out they were happy to... More

Was this review helpful? Yes 4
Surrey
Top Contributor
106 reviews 106 reviews
106 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed August 17, 2014

The Holiday Inn Express is directly opposite the Gare Saint Charles, so ideally located for travellers arriving from the airport or by train and bus. It is modern and comfortable. The Old Port area is a 15 minute walk along the main La Canabiere street or an easy journey by Metro. My room was a good size although, having asked... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Stevie390, Thank you for taking the time to review our property. It is nice to hear you like our hotel location. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry to hear that there were certain aspects of... More

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Additional Information about Holiday Inn Express Marseille-Saint Charles

Address: 15 Boulevard Bourdet, 13001 Marseille, France
Phone Number:
Location: France > Provence > Bouches-du-Rhone > Marseille
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Marseille-Saint Charles 3*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Marseille-Saint Charles Hotel Marseille

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