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Holiday Inn Express Marseille-Saint Charles

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15 Boulevard Bourdet, 13001 Marseille, France
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Holiday Inn Express Marseille-Saint Charles
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Holiday Inn Express Marseille-Saint Charles
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543 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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London, United Kingdom
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent hotel very close to Gare Saint Charles. Very clean, nice bathroom, comfortable bed and pillows, large room, free wifi, and Affligem on draft at the bar! Great free breakfast also. Friendly staff. Only complaint: check-in took much too long.

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London, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for 2 nights. It's in a great location - so convenient if you want to travel by train. The station also contain the terminus for the buses so you can take the airport shuttle bus to and from there too. You can walk to the Old Port in around 15 minutes. The hotel itself looks ok.... More 

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Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was part of a tour and we arrived late and left early. It is close to main train station so that was handy. The rooms were clean and functional. There was free wifi which worked. Breakfast was a European continental and was fine. Didnt really get a chance to use the facilities.

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Frédéric R, Guest Relations Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Alisa F, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric Renard Sales Manager More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the hotel is very good as it is literally opposite St.Charles station. The check-in was smooth and the staff were friendly. The room was so small that it was an inch larger than a shoe box. I could open my suitcase half way as there was no floor space to open it completely. Breakfast can be taken... More 

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Frédéric R, Guest Relations Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Leventq, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. About the size of your room, we respect the brand european standard so we are sorry that they not meet you. We hope you will visit... More 

Lephalale, South Africa
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn as we had an early flight to Paris and needed to be close to the airport. The manager (an extremely friendly British man whose name I can't remember) was very helpful and approachable! Our room was lovely - neat, clean, modern and trendy. Breakfast was delicious and we were provided with a great variety.... More 

Was this review helpful? Yes
Frédéric R, Guest Relations Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear AnikaPretorius, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric Renard Sales Manager More 

Manchester, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have just spent four nights at holiday inn express Marseille.the staff were most helpful ,great location just over the rd from st Charles station .excellent breakfast .we tried the snack service at the hotel very nice,book a room with a terrace worth every penny rooms spotless credit to the house keeping staff.area around hotel .iffy at... More 

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Frédéric R, Guest Relations Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear geoff0521, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric Renard Sales Manager More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful hotel: just across the street from St Charles train station; gives you access to Metro 1 to go to the Vieux Port in 2 stops. Rooms are large and newly decorated. Very comfortable bed; modern bathroom; quiet location. If you wish to walk to the Vieux Port, as you go down the street, take the little residential street to... More 

Was this review helpful? Yes
Frédéric R, Guest Relations Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear AnikaPretorius Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric Renard Sales Manager More 

Melbourne, Australia
Level Contributor
192 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Holiday Inn is a classy hotel, opposite Saint Charles station, but the area it is in has a lot of graffiti and I didn't feel safe outside of the hotel, also it was a long way from the port area. We had a good room, the bed was hard, but there was a safe, free WiFi and coffee making... More 

Was this review helpful? Yes
Frédéric R, Guest Relations Manager at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear MitchMich52, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric Renard Sales Manager More 

Prague, Czech Republic
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This is an exceptionally conveniently positioned hotel, literally just across the road from the train station. We stayed in a lovely spacious family room for four. As always, the Holiday Inn Express group provides a clean and convenient room for us! Breakfast had the basics plus more, every member of the family were happy! It's a short walk 15mins with... More 

Was this review helpful? Yes
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Laura EO, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric RENARD Sales Manager More 

Fort Walton Beach, Florida
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Right off of the main highway, this hotel was extremely easy to reach by car. You were able to get to it without having to navigate the crazy Marseille traffic. The metro and train station are directly across the street making it easy to travel two stops to the main tourist areas of Marseilles. The covered, secure parking was also... More 

Was this review helpful? Yes
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Dawn3332, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric Renard Sales Manager More 

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