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Holiday Inn Express Marseille-Saint Charles

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15 Boulevard Bourdet, 13001 Marseille, France
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Holiday Inn Express Marseille-Saint Charles
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Holiday Inn Express Marseille-Saint Charles
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529 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sacramento
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I picked this hotel for its convenience to the St. Charles Train Station, literally right across the street. Impossible to get lost. I wasn't expecting much from a Holiday Inn Express in terms of a hotel experience but I was delightfully surprised. Check in to the hotel was easy. Very helpful front desk staff that made sure all our questions... More 

Was this review helpful? Yes
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Hemantjai , Thank you so much for your review of our hotel and it is a great pleasure to read your comment about the hotel but also the people who works everyday . I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will... More 

Mumbai (Bombay), India
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

my brother and i from Bombay and were travelling to France for the first time, we stayed at the hotel from the 14th of may 2015, for 3 nights, we both were travelling first time without our parents, and wanted the best experience and i can say for sure say that this was the best one. the hotel staff is... More 

Was this review helpful? Yes
Frédéric R, Responsable commercial at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Hemantjai , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. You gave some very important information about our hotel and I appreciated your advice.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric Renard... More 

Dallas, Texas
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Literally steps from the train station. Great location for a quick stay. Clean rooms, friendly staff, and good AC! The manager speaks English, which was very helpful. She and bartender were both very helpful. If we were in town longer we'd definitely stay here.

Was this review helpful? Yes
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Mari C , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. We are just waiting your next stay in Marseille and in Holiday Inn Express Saint Charles Sincerely,... More 

Toronto, Canada
Level Contributor
195 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were originally booked at the Holiday Inn Express Marseille Airport but they recently changed hands. We were delighted when the HIE Marseille-Saint Charles agreed to match our quoted price and provide us with a room for one night. Easy to find, directly in front of the station, very handy for metro, train and bus travel. Friendly service, complimentary wifi... More 

Was this review helpful? Yes 1
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Mrs Milne , Thank you very much for your comment It was a great pleasure to help for this booking I am very happy to read that you appreciated your stay in our hotel Don't hesitate to contact me for your next stay Frédéric Renard Sales Manager More 

Lincoln, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently decided to take the new, direct train from London to Marseille and wanted a hotel near the station to spend a week exploring this city and region. This hotel was perfect! Booked a room with a terrace, which had great views looking out over the city. I thought it might be noisy, being close to the train station... More 

Was this review helpful? Yes 1
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Valerie E , I appreciate your comment after your stay in our hotel. The Eurostar station is in front of the hotel and this is a real advantage to deposit his bags and quickly exploring Marseille. While the neighborhood is undergoing architectural mutation but still cosmopolitan and particular. The digestive walk after a good meal is the best way... More 

Hawaii
Level Contributor
69 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been staying here multiple weeks while on business, and it is a convenient, nice hotel. The rooms with Terrace are great, especially my favorite, room 411 with a terrace, larger than the room itself. Bathrooms and rooms are nice and clean and you feel secure. There is parking under the hotel. Also the hotel is right across the... More 

Was this review helpful? Yes
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Petervee, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric Renard Sales Manager More 

Salt Lake City, Utah
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On arrival at Marseilles airport it was confusing since the hotel changed hands to Golden Tulip, which we were not aware of, and we did not find the right shuttle first. (No notification). Arriving late to the hotel, they were almost full, so they upgraded us to a suite. It is very modern, fairly new, clean. The breakfast provided was... More 

Was this review helpful? Yes
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Thomas B , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric Renard Sales Manager More 

Bristol
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 23, 2015

We planned to stay for 3 nights , but stayed for 7 . Convenient for the station , 15 minute walk to port , and a very pleasant ambiance . very clean and tidy , a good shower , ( walk in ) , good security , with a guard on duty at night . Metro at the station which... More 

Was this review helpful? Yes 2
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Gerry 49 , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. You appreciated our situation to visit Marseille. We hope you will visit us again. Sincerely, Frédéric Renard Sales Manager More 

Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 17, 2015

This hotel is right next to the train station, so it is super convenient. It is also close to other parts of the city worth exploring, including a 15-minute walk to the old port. The breakfast is good and the staff is friendly. This hotel is a very good choice when traveling to Marseille by train.

Was this review helpful? Yes
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear Cubanjimbo , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric Renard Sales Manager More 

greece
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 1, 2015

right opposite to train station, you can understand that it was built for travelers of one or two nights stay. it is very expensive, and not in a very pleasant neighborhood. but it serves its purpose as a hotel next to a transportation hub. clean spacious rooms with all the comforts. staff was rather friendly but nothing special. in general... More 

Was this review helpful? Yes 1
Frédéric R, Director of Sales at Holiday Inn Express Marseille-Saint Charles, responded to this review

Dear sx- Greece , Thank you so much for your review of our hotel. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Frédéric Renard Sales Manager More 

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