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Mercure Orange Centre

#11 of 18 Hotels in Orange
GreenLeadersBronze level
Route de Caderousse, 84100 Orange, France (Formerly Park Inn by Radisson Orange)
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Mercure Orange Centre
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65 Reviews from our TripAdvisor Community

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Traveler rating
    16
    27
    17
    3
    2
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24
3
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (65)
  • Mar-May only
    (16)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (7)
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Terrassa, Spain
1 review
1 of 5 stars Reviewed 2 weeks ago

I wanted to pay with vouchers and the recepcionist realy refused. Even to do the eforse. I ordered a baby bed, I even call to confirm and when we arrive it was NOT instalated in the bedroom Nice hotelroom, bud very bad service , people that are working there don't have any interesd neither gain to work there!

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SOPHIE G, Directeur général at Mercure Orange Centre, responded to this review

Dear Joke S, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Oxford, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just had a 3 night stay. The hotel was very clean and well appointed and the pool area an excellent size. Although the staff were very helpful and assisted where possible with restaurant bookings and suggestions there was one issue. During our stay we had a do not disturb sign on the door. On our return we discovered that the... More 

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SOPHIE G, Directeur général at Mercure Orange Centre, responded to this review

Dear Sir, thank you for your opinion on this site, and I am sorry to discover only your inconvenience. In order to bring you a solution I invite you to contact me personally at 04 90 34 24 10. Waiting, I ask you kindly again, apologize for these malfunctions. Best regards Sophie GALLON More 

Woudrichem, The Netherlands
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We hooked this hotel on our way the Cote de Azure. This is a hotel close to the highway exit and is a perfect stop. The hotel offers great beds in spacious rooms. The meals they serve are decent. One unfortunate thing, the personel don't tend to like guests which is a typical French habit. The pool is great for... More 

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SOPHIE G, Directeur général at Mercure Orange Centre, responded to this review
Google Translation

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen.... More 

Bern, Switzerland
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 20, 2015

I stayed at this hotel from Thursday, June 16 - Sunday June 19, 2015. Shortly after check-in on Thursday afternoon, the water was unexpectedly turned off for more than an hour. On Thursday evening, a notice was posted that the water would be turned off from 8am-noon on Friday morning. The water was indeed turned for 4 hours on Friday... More 

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Julien P, Directeur général at Mercure Orange Centre, responded to this review

Dear Sir, We are sorry to see that you are taking out your unjustified anger in such an unhelpful way, despite the fact that we dealt with your complaint on each and every possible medium, including face to face.The water shortage was unexpected and due to the city wide supply. We were not aware ourselves when it first occured and... More 

Glasgow, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 15, 2015

We stayed here as part of a road trip through France heading to the Mediterranean coast. It has recently been refurbished and so the rooms were clean and modern. The family room we had was compact but was fine for an overnight stay and the rainfall showerhead was a pleasant surprise. There is a good pool, although it is deep... More 

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Julien P, Directeur général at Mercure Orange Centre, responded to this review

Dear Guest, Thank you very much for this kind comment. We are delighted to know that the cheetah made its way safely back to Scotland. Regards More 

Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 13, 2015

A brief review of my experience last August 2014 before we stay again this August 2015 as I'm hopeful its an improvement now refurbished. On a positive note as we were travelling to/from Spain from the UK the location was ideal. It has a clean good sized (but cold) pool and was a pleasant break from sitting in the car... More 

Was this review helpful? Yes 1
Hawaii
Level Contributor
75 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed April 13, 2015

I visited this hotel some time ago. It used to be called Park Inn, but an investor from Lyon bought it and changed the name. In the process the rooms got refurbished. However, Park Inn was never a favourite hotel of mine. The walls were very thin (you can hear anything that goes on, above, next to, and across the... More 

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Serge S, General Manager at Mercure Orange Centre, responded to this review

Dear Guest, Please pardon the lateness of our response. A management change occured and I am mortified to read the tale of your stay with us. Please accept our apologies for the many inconveniences you endured, and rest assured we are now striving so that no guest ever has to experience such stay again. Respectfully, Julien PEGON Interim General Manager More 

Barcelona
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 30, 2015

A trip from Barcelona to Val Thorens is a rather long one and especially with a child in the car. Halfway through, we decided to look up a nearby hotel and found that this one's rating, location and price most fitted us. After having called to confirm price and availability, we reserved our rooms. It was dark by the time... More 

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1 review
4 of 5 stars Reviewed March 8, 2015

Checked in after a long haul from SA via Dubai. Then a 4hr train ride to Avignon and another 1 hr car ride to the hotel. THe hotel was booked by our business accociates and after reading the reviews I was a little apprehensive. Well surprise. The hotel is refurbished, rooms where clean and modem and minimalistics which is the... More 

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