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Mercure Antibes Sophia Antipolis

Rue Albert Caquot, 06560 Valbonne, France
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Mercure Antibes Sophia Antipolis
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293 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Mercure Antibe Sophia Antipolis. I was very late arriving and was pleased to see that my room key was ready for collection, and a welcome drink 'voucher' was already written out. The check-in was fast, efficient, and I headed straight to the bar. I was surprised to find out that a lot of '24hr services' (some... More 

Was this review helpful? Yes
Marie-Anne J, Directeur général at Mercure Antibes Sophia Antipolis, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Antibes Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Zurich, Switzerland
Level Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 26, 2015

Ideal when your with our own car or bike.Excellent Breakfast, beautiful setting, good rooms. Just the right feeling being on the Côte d’Azur. Also for all F1 lovers, we parked our car at the train station in Antibes (13 euros for all day) and took the Train to Monaco to the F1 races. Train was still empty where we boarded.... More 

Was this review helpful? Yes
Marie-Anne J, Directeur général at Mercure Antibes Sophia Antipolis, responded to this review

Thank you very much for your nice feedback following your recent stay with us. I appreciate particularly yours explanations to go to Grand Prix Formula 1 in Monaco; really convenient by train from Antibes. I hope to see you again for next GP in 2016! Kind regards. More 

Level Contributor
5 reviews
4 of 5 stars Reviewed May 24, 2015

Staff are quite attentive, cuisine was very good. Quiet location, grounds are attractive and needs a little updating. Quite a value and the rooms are large. Off the main routes, nice setting. service was efficient and friendly, English spoken.

Was this review helpful? Yes
Marie-Anne J, Directeur général at Mercure Antibes Sophia Antipolis, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Brussels, Belgium
1 review
4 of 5 stars Reviewed May 18, 2015

The hotel has stunning infrastructure, beautiful garden and the swimming pool. It cries however for a little care, i.e. clean the sunbeds. The room was nice and ok at first glance. But the curtins were dreadfully dirty. The AC did not work, which I actually appreciated once I saw the ventilator coated with dust! Last but not least - the... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Marie-Anne J, Directeur général at Mercure Antibes Sophia Antipolis, responded to this review

Thank you for taking the time to tell me about your experience at the Mercure Sophia Antipolis. I am sorry that your stay did not meet your expectations. Please note that this problem at the swimming pool and AC was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem.... More 

Dorfen, Germany
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 7, 2015

I stayed in this hotel several times now, but it has been some time since last time. I was positievely surprised. The rooms were renovated and very nice, the entire hotel is pleasant and friendly place. The restaurant is very good offering good service and food, the breakfast is very good.

Was this review helpful? Yes
Marie-Anne J, Directeur général at Mercure Antibes Sophia Antipolis, responded to this review

I very much appreciate your comments regarding your stay at the Mercure Sophia Antipolis. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed May 6, 2015

This pace is tired and dirty. 4 of us were staying here on a trip from work for a few nights. First impressions in reception were OK but going up to the rooms was an eye opener. This is a tired old hotel with dirty carpets and beds that will keep you awake all night (for the wrong reasons). Aircon... More 

Was this review helpful? Yes
Marie-Anne J, Directeur général at Mercure Antibes Sophia Antipolis, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Sophia Antipolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

liverpool
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 3, 2015

My husband and I were recently put in this hotel courtesy of Easyjet when our flight was cancelled, we stayed for two nights, the staff were very friendly and helpful accepting guests during the early hours of the morning until around 3a.m. Nothing was too much trouble for them, the hotel is set in lovely woodland surroundings with a swimming... More 

Was this review helpful? Yes
Marie-Anne J, Directeur général at Mercure Antibes Sophia Antipolis, responded to this review

I would like to thank you for your review following to your recent stay in our hotel. We were happy to welcome you late at night because of the cancellation of your flight. Thanks to qualify friendly and helpful our staff. I hope you will be back soon in Sophia Antipolis in a different conditions. Best regards. More 

Bengaluru (Bangalore), India
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 27, 2015

A good hotel in a very calm area in Sophia Antipolis. Hotel is pleasant and has all facilities that one would look forward to. The rooms are quite cozy and small. Not much space for storage. The bathrooms are very small and needs some maintenance. The hotel staff were nice and checkin/checkout were smooth. Wifi is free. However needs to... More 

Was this review helpful? Yes
Marie-Anne J, Directeur général at Mercure Antibes Sophia Antipolis, responded to this review

Thank you very much for your advice posted on tripadvisor. I really appreciate your nice feedback about our staff, position and breakfast. Hope to see you for a future business trip in Sophia Antipolis. Best regards. More 

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