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Benkirai Hotel

70, Chemin du Pinet, 83990, Saint-Tropez, France (Formerly Lou Pinet St. Tropez)
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225 Reviews from our TripAdvisor Community

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Leeds, United Kingdom
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed September 19, 2015 via mobile

Upon arrival greeted by a concierge who unpacked the car and took us into reception. A straight forward simple check in and then shown to the room whilst being shown all the facilities on the way. The room was quite spacious with modern facilities and clean. The only small fault and it is really small is that as everything in... More 

Helpful?
Thank Rachel N
Julien B, Directeur général at Benkirai Hotel, responded to this review

Dear Rachel, Thank you for taking the time to post your comment. the little details are what make a place special.. looking forward to welcoming you again, kind regards, Julien Brosset & Arnaud Valary More 

New York, NY
Level Contributor
70 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 11, 2015

Chose this hotel due to budget and Tripadvisor reviews. (Actually chosen by my hubby.) At the outset, I will say that I did not have the best impression of the hotel. We were due to arrive by train to St. Raphael and I had emailed the hotel multiple times before our stay to figure out how we could get to... More 

Helpful?
Thank joiedevivi
Julien B, Directeur général at Benkirai Hotel, responded to this review

Dear Joiedevivi, thank you for taking the time to write this review. It is always useful for us to have feed back in order to improve. We are sorry you did not get any response to your e-mail.it is not in our habits, we always respond within 24 hours max. As for the location, our great strenght is to be... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 3, 2015 via mobile

My boyfriend and I loved our stay at Hotel Benkirai. The rooms were standard, but great balconies. A very Shore Club Miami feel except everything was painted a pleasant blue vs white. The service was impeccable. The most friendly staff, a shout out to Alice, Eleanor and I wish I could remember the shuttle driver and manager's name. Fred? They... More 

Helpful?
Thank Damla20
Julien B, Directeur général at Benkirai Hotel, responded to this review

Dear Damla, Thank you for such a great comment! It will be shared with the team! always a pleasure, and pride, to, make ourt guest feel happy at Benkirai. Looking forward to welcoming you again, kind regards, Julien Brosset & Arnaud Valary More 

Hampshire, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 12, 2015

I only spent one night in this hotel. The staff are lovely and the hotel looks very nice - and so do the rooms (or at least the one I stayed in) but the rooms are the tiniest I've every stayed in. Even the shower room doesn't have a door. It was OK for one night but I don't think... More 

Helpful?
Thank Federicaontrip
Julien B, Directeur général at Benkirai Hotel, responded to this review

Dear Federicao, thank you for taking the time to share your experience at Benkirai. We are glad you enjoyed the hotel and the staff! don't hesitate to ask for a superior room on your next visit (90% of our rooms), you will enjoy more space and confort. kind regards, Julien Brosset & Arnaud Valary More 

New York
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 29, 2015

this is purely based on our room. The staff was super nice. Our room was damp and had a weird musky smell. no window just the door that you can see straight out in the corridor. I asked the staff to change the sheets while we were out and it wasnt done. Also, not a fan of how the bed... More 

Helpful?
Thank Jennyp622
Julien B, Directeur général at Benkirai Hotel, responded to this review

Dear Jenny, Thank you for taking the time to share your experience, and for the great comments on our staff. We will pass the word! As for the room You had indeed a standard one at the back of the hotel, booked last minute. Note that for a futur stay, 90% of our rooms (superiors) are facing the swimming pool.... More 

Gooik, Belgium
1 review
4 of 5 stars Reviewed July 28, 2015

My wife and I had a great stay in hotel Benkirai. Warm welcome upon arrival and excellent tour of the hotel by the lady of the reception. Nice room, not to big, clean and nice. Indeed sometimes a bit of a strange smell, not clear that it was the airco or the drain. (Will depend on the location of the... More 

Helpful?
Thank egon729
Julien B, Directeur général at Benkirai Hotel, responded to this review

Dear Gooik, Thank you for taking the time to share your experience at Benkirai, and for such great feedbacks on our staff and hotel. Looking forward to welcoming you again, kind regards, Julien Brosset & Arnaud Valary More 

Level Contributor
3 reviews
2 of 5 stars Reviewed July 26, 2015

Due to bad ventilation (not working at all) our two rooms smelled like hell ! The worst hotel experience in years especially for the price you have to pay ,a lot of three star hotels are better in Saint Tropez . This 'design' hotel has nothing from its former glamour ! Only good points for the service and the shuttle... More 

Helpful?
Thank Luc D
Julien B, Directeur général at Benkirai Hotel, responded to this review

Dear Luc D, We would like to thank you very much for taking the time to share your recent experience at the Hotel Benkirai even if we are both disappointed. You had a problem of smell on your first night, as soon as you let us know we react actively to check on the morning the air conditioning and disinfected... More 

Macclesfield, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 23, 2015

This hotel was a great place for a group of friends to hang out between trips to St Tropez and the beach. The staff were so friendly and helpful that we wanted to take them home with us. The hotel rooms were very clean and comfortable and the restaurant and poolside bar were great places to hang out day and... More 

Helpful?
1 Thank Simon W
Julien B, Directeur général at Benkirai Hotel, responded to this review

Dear Simon, Thank you for taking the time to post that comment. We really enjoyed having you at the hotell! We will keep the magnums of Rosé for your next stay :-) kind regards, Julien Brosset & Arnaud Valary More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2015 via mobile

Although we were in transit we stayed at the Benkarai for one night having previously stayed at another hotel for 2 nights before. The staff was exceptionally good and efficient. Very cooperative, smiling and friendly to make one's stay comfortable and minimal stress. We're willing to book and offer suggestions on good bistrots and restaurants in The town centre. We... More 

Helpful?
Thank James S
Julien B, Directeur général at Benkirai Hotel, responded to this review

Dear James, Thank you so much for your comment! We take pride in service,for guest to enjoy and relax while on holidays.. We hope your trip in Italy went well, Kind regards, Julien Brosset & Arnaud Valary More 

Norway
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 8, 2015

nice and quite hotel in a garden with a fabulous pool area just a short trip by complimentary shuttle service to the main beach (Pampelonne beach) and the downtown harbor and restaurants ( which is at different areas, and not possible to walk between). Modern rooms with nice bathroom design. The staff is very service minded and breakfast is superb.... More 

Helpful?
Thank Fridag
Julien B, Directeur général at Benkirai Hotel, responded to this review

Dear Fridag, a kind and efficient service is our motto! thank you taking the time to share your experience at Benkirai. We would most definetely be happy to welcome you again, Enjoy the rest of your summer, Kind regards, Julien Brosset & Arnaud Valary More 

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