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All 42 Saint-Raphael hotels

Hotel Excelsior

3.0 of 5 Hotel   |   Promenade Rene Coty, 83700 Saint-Raphael, France
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Hotel Excelsior
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68%
Ranked #18 of 42 hotels in Saint-Raphael
A recent review
4 of 5 stars reviewed 5 days ago
Theatreland-lover Brighton, United Kingdom
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67 people have reviewed this hotel

Traveler rating
    7
    37
    16
    4
    3
See reviews for
12
32
6
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • French first
  • German first
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English first
Brighton, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It's an excellent hotel, but somehow smacks of an Englishman abroad, I can't put my finger on why as the staff are all French! The rooms are good, clean and comfortable with free WiFi, although connection was sometimes a bit hit-and-miss. The reception staff are friendly, welcoming and helpful, as are the housekeeping staff. The breakfast staff were polite, in... More

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Paris, France
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 25, 2014

Hotel and people are nice ; rooms are clean and comfortable. Located right in the center. But it is a shame that the hotel has a bad internet connection ; it is Impossible to connect properly, I haven't been able to use my email at all (coming in my mailbox on Mac) and even connecting to a simple website takes... More

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Sarasota, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 20, 2014

We really enjoyed our stay this week. We were only at this hotel for one night, but the service was very good, the food was nice and the view was fabulous. The location is very central and the hotel is very attractive on the outside and inside. The rooms were fine and we had no problems with the internet except... More

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Excel83700, Responsable réception at Hotel Excelsior, responded to this review

Dears Many thanks for your comment! We are very pleased you had a lovely stay and we hope to see you another time. Just as an information, breakfast is 13 €. Looking forward to welcoming you asoon ! Best regards Carinne More

1 review
4 of 5 stars Reviewed May 13, 2014

Great location in the centre of town and beside the sea. Great restaurant with different choices each night. But piles of motorbikes parked at the entrance of the hotel. You would not want to be blind and entering the hotel. There is free parking spaces for the motorbikes is just around the corner on the seafront.

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Excel83700, Responsable réception at Hotel Excelsior, responded to this review

Dears, Thank you for filling in this questionnaire and for leaving your impression about your restaurant. Be sure we do our best every day to get your complete satisfaction, and we will fix this problem of motorbikes parking as soon as possible. Looking forward to seeing you again soon ! Carinne More

Lyon, France
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 8, 2013 via mobile

Nicely located in the center of a beautiful Saint Raphael. The entrance is not easy to find and it is strangely funny to enter by the cafe and then follow toilets/reception... Room door would not close, unless you use a key. It was +16C outside, but the air conditioner is set for heat only and it was a sauna in... More

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Excel83700, Responsable réception at Hotel Excelsior, responded to this review

Dears, Many thanks for posting your opinion about our stay at the Excelsior; sorry about the confusion respect to breakfast, we will do our best to progress and rectify those problems. About fresh air conditionning, sorry Sir but, it is never available in decembre, and the average temperature was very warm this year, unlike usual. Looking forward to seeing another... More

Bucharest, Romania
Top Contributor
54 reviews 54 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 5, 2013

i stayed at this hotel many times and the internet was always very poor, i mean in years... connection is very bad, it disconnects every 2 minutes and you have to log in every time... but the great surprise was this year when i couldn't connect at all because i was operating on android... so, if you use a tablet... More

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Excel83700, Responsable réception at Hotel Excelsior, responded to this review

Dear Madam, Thank you for posting your opinion about your stay at the Excelsior; the wifi problem are repaired now, even for android system. Really sorry you did not have a pleasant stay because of that. We hope to welcoming you another time. Looking forward to see you again! Best regards Carinne More

virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 12, 2013

Lovely property! The location of the hotel is excellent with everything within walking distance including the beach right in front of the hotel. The service is consistent and polished, from the multi-lingual receptionists to the restaurant staff. As we own a property in the area we usually put up our guests at the Excelsior. The view from the rooms are... More

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Excel83700, Responsable réception at Hotel Excelsior, responded to this review

Dear Veronica, Many thanks for your comment and looking forward to welcoming you soon again ! With all our best regards Carinne More

Melbourne, Australia
Top Contributor
56 reviews 56 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 22, 2013

This was a return visit and whilst often things don't seem as magic second time around this was even better - we had a large front seaview room (216) - wonderful views from front and side windows and our bathroom window could also be flung open to the glorious view. The terrace restaurant was a delightful place for both breakfasts... More

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Excel83700, Responsable réception at Hotel Excelsior, responded to this review

Dears, Thank you for coming back to the Excelsior and for leaving such a nice comment about your stay; we are looking forward to seing you very soon, in a big room facing the wonderful sea ! Nice regards Carinne More

Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 8, 2013

Great location on the beach and close to the train station; just a couple of blocks walk. The desk staff were very helpful. The room was on the small side, but it was OK for a night or two. All in all recommended.

Was this review helpful? Yes 1
Excel83700, Responsable réception at Hotel Excelsior, responded to this review

Dear Sir, Many thanks for posting your opinion about the Excelsior. We constantly strive for your satisfaction and we sincerely hope to welcoming you another time. All our best regards Carinne More

Torquay, England, United Kingdom
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2013 via mobile

We booked after a recommendation, true enough the rooms were very comfortable and the views amazing, we had booked a prestige with sea view. For the price though not to have breakfast included is very poor, air con didn't work, and we were woken up both morning very early 7am by a crane right outside our window working on hotel,... More

Was this review helpful? Yes
Excel83700, Responsable réception at Hotel Excelsior, responded to this review

Dears, Many thanks for sending your opinion about your stay at the Excelsior. Please accept all our apologies about works we absolutly had to do on the roof, because of air conditionned technical problem; i am really sorry your slept has been disturbed. Anyway, the average temperature of may doesn't allow operating cooling system. I sincerely hope you will come... More

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Additional Information about Hotel Excelsior

Address: Promenade Rene Coty, 83700 Saint-Raphael, France
Location: France > Provence > French Riviera - Cote d'Azur > Saint-Raphael
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Excelsior 3*
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Also Known As:
Excelsior Hotel St Raphaël

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Amenities

Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Class
Official Description (provided by the hotel)
Saint Raphael is a lively and charming town situated between Cannes and Saint Tropez, on the Mediterranean coastline, with a nice sandy beach, port lined with pretty cafes and restaurants and a bustling center with shops and bars. The family run Hotel Excelsior enjoys an excellent situation on the sea front promenade, beside the Casino and a stone-throw from the sandy beach. It is an ideal base from which to explore Provence by car or by the excellent train system which runs through Saint Raphael. ... more   less 
Number of rooms
34

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