I stayed in this hotel for a work conference. The location is a little out of the way and so you will need a car or taxi to get about. Check-in was superb and very friendly, taking me through all the important things I needed to know. I was shown around the room upon rooming, and the room itself was...
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I don't like to write a negative review, but my husband and I are traveling through France and Italy for six weeks and have come to rely on trip advisor to guide us, and so have decided to let you know why you don't want to choose this hotel.
This was the only hotel on our trip that was disappointing....
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Dear Swanny5284,
thank you for taking the time to write a review and for coming to "Le Mas de Pierre".
It seems we fell short of expectations and I am sorry your visit was a disapointement.
As I understand, you liked your lunch and came back for dinner in our Restaurant.
We propose a 3 course menu including wine, mineralwater...
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Perfect tranqullity, service, great food and atmosfere. Lovely warm pool early in season (27 deg) plus a small hot tub and a lovely spa with relax and saunas. Its a bliss just walking around the hotel area. Perfect for all.
The staff of "LE MAS DE PIERRE" thanks you for your nice review. We hope to welcome you back in our property soon.
Kind regards
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Nice pool, lovely outdoor areas excellent food, let down by front desk, was unfriendly my key would not work had to go back twice with no apology. Had to get up to get a drink when around pool. We came back late one night after a party night porter would not serve drinks or food, so we all gathered our...
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Thank You for taking the time to write a review.
We allways try to make your stay as comfortable as possible.
Unfortunatly your experience wasn't as nice as expected. Please feel free to contact me for your next stay. Please ask our Duty Manager during your next stay, so we can find a solution during your stay.
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Room was nice with beautiful provence view. Friendly staff. Nice pool. Good provencal food in hotel restaurant. Overall it was a very good experience.
Hello,
Thank You for Your nice review. I hope to welcome You back to "Le Mas de Pierre" soon!
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Beautiful place, very nice and gentle service, good food (2 restaurants: 1 gourmet and the other is a bistro). You must have a car! It takes about 10 minutes to the city. The road is narrow and dangerous especially in the evening.
We got an exceptional rate on our upgraded room at Le Mas De Pierre - so I will start off by saying that if I was paying full rate card pricing I would be way more critical.
I am extremely familiar with very upscale resorts in the US and Carribean. While this place isn't the Four Seasons, it has all...
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The setting and surroundings of Le Mas de Pierre is very nice. The staff at reception desk were very friendly and helpful, especially Eric from concierge. I can choose to have breakfast in my room (without extra charge) was great and makes my visit even more relax.
The surroundings was beautiful, it took me 45 mins to walk up to...
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After booking the accommodation directly with the hotel we were advised on check in they did not have our reservation and we were informed the hotel was fully booked and we would need to stay at another hotel - upon producing the confirmation email from the hotel they found a room for us.
On checkout on reviewing the bill -...
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Dear TMurr,
We would like to thank you, first of all, for having chosen our destination.
Further to your significant comments, I appreciate very much your kind attention and time to let us know the points you considered of importance for the hotel’s best performance.
I have urged the reception department to take immediate action in order to avoid a...
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This is a gem for the area. Service was friendly and quick. The only con was the limited food options during the afternoon. I will return.
Thank you for your review. I am very glad to hear that your stay was a success.
We continue to try hard to satisfy your needs.
I hope to see you back soon at "Le Mas de Pierre"
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