The worst Mercure hotel I ever stayed!
Even if travelling alone on business, I booked a double room.
Upon arrival when entering the room, I saw they tried to put me in a shoe-box! It was such a small room I could not put my suitcase on the floor and opening it! Also website stated hotel was refurbished, my room was all worn - furniture, bed, carpet, painting on walls, bathroom, everything!
There were no racks at all in bathroom, toilet was dripping, and I could not close the door.
The wrinting desk was so small there was not enough space to put my laptop on it, had to remove first telephone and hotel brochures.
I immediately went down to reception and asked for a change for the booked double room what they denied as my room is a double room and they are fully booked! I had to stay there for one night, next day they moved me to a nicer room with a double bed and a was a bit larger. I got 10EUR discount for the first night, nothing else!
Nightmare, disaster, poor...
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