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Nice Excelsior - Chateaux & Hotels Collection

#15 of 211 Hotels in Nice
Certificate of Excellence
Hotel website
19, avenue Durante, 06000 Nice, France
Special Price
10% off room rate
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1 room 1 adult
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Nice Excelsior - Chateaux & Hotels Collection
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332 Reviews from our TripAdvisor Community

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Glasgow
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for 3 nights. The staff were lovely- very helpful for example recommending places to eat, giving directions, letting us store luggage. The hotel is clean, the rooms big and lovely shower with toiletries from L'Occitane. Its a very short distance to the Gare SNCF, so we took the bus from the airport and back 6euros each way. We... More 

Helpful?
Thank Ruth S
DirectionExcelsior, Directeur général at Nice Excelsior - Chateaux & Hotels Collection, responded to this review

Dear Ruth, We really appreciated your comment. We do our best to provide a personalize service and offer a nice atmosphere. Our location is one of our asset when you place to discover the area. We will be pleased to see you back soon at Nice Excelsior. Stephane Chantraine - Hotel manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is in an excelent location,close to train station,shopping Main Street and seaside which is about 15 min walk.The rooms are quite big with a very comfortable beds.Loved coffee every morning,and the room was clean every time I came back in the evening.Would recommend if you could add some English channels on TV list as it was impossible to understand... More 

Helpful?
Thank Osvaldas G
DirectionExcelsior, Directeur général at Nice Excelsior - Chateaux & Hotels Collection, responded to this review

Dear Osvaldas, We are glad you had good times at Nice Excelsior for your 40th birthday trip. We thank you for your good comment and we are working on a solution for international tv channels. We hope to welcome you back soon. Kindly. Stephane Chantraine - Hotel manager More 

Chester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have just returned from a 5 day stay at this hotel and I can not praise it high enough. All the photographs for the hotel show a true picture. Hotel is 2 minute walk from the rail staion, which is the last stop on the 99 bus from the airport (about 15 minutes) Check in isnt till 3:00pm - and... More 

Helpful?
Thank John P
DirectionExcelsior, Directeur général at Nice Excelsior - Chateaux & Hotels Collection, responded to this review

Dear John, We would like to thank you for taking time to share your hotel experience on internet. We are pleased you enjoyed your stay with us and we will more than happy to welcome you back at Nice Excelsior. Kind regards Stephane Chantraine - Hotel manager More 

Leicester, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel for myself and my boyfriend for our anniversary. I initially booked back in September, when the trip advisor rating for the hotel was a little higher. I kept up to date with the reviews, and have to admit that I was a bit concerned with the work being done on the facade of the hotel. However,... More 

Helpful?
Thank missalice707
DirectionExcelsior, Directeur général at Nice Excelsior - Chateaux & Hotels Collection, responded to this review

Dear Miss Alice, We would like to thank you for staying at Nice Excelsior hotel. We are very pleased you enjoyed your stay with us. We are really focused on personalised guest service and we appreciate your comment. We hope to welcome you back soon in Nice. Kind regards. Stephane Chantraine - Hotel manager More 

sanad, Bahrain
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 8, 2016

Hotel location was again next to the train station so we just got of the station and walked to the hotel.  Hotel was clean and staff were helpful and pleasant. However, the room was very small ;-( if I wanted to go to the other side of the room, I had to wait for my husband to move away... More 

Helpful?
Thank Fayza A
DirectionExcelsior, Directeur général at Nice Excelsior - Chateaux & Hotels Collection, responded to this review

Dear Fayza, We would like to thank you for staying at Nice Excelsior hotel. We are glad you enjoyed the hotel service and staff. Regarding your remark on the room size, our hotel had few classic room smaller than other however we do our best to fit to guest recommendation and expectation. We remain at your disposal for further information.... More 

Looe, United Kingdom
Level Contributor
100 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

This hotel is a bit of a mix. The staff were all friendly, helpful and spoke many languages; the location is great being near the station and a short walk to to coast/shops; the bed was comfortable and the shower powerful. However the bathroom, and particularly the separate toilet, were tiny. I don't know if this is just related to... More 

Helpful?
Thank eh999
DirectionExcelsior, Directeur général at Nice Excelsior - Chateaux & Hotels Collection, responded to this review

Dear guest, We thank you for sharing your comment on tripadvisor as it helps us to increase our service and our product. We see you mostly enjoy our location and our staff which is great news. Regarding the internet, we are working on a better system as we encounter few trouble those past days. For the toilet size, we effectively... More 

1 review
2 of 5 stars Reviewed December 26, 2015 via mobile

This hotel is the epitome of style over substance. Sure, the pictures look nice, the location is fine, (100 yards from the train station) but once you get past a nicely decorated room the reality kicks in. The room is quite small, I can live with that, but the amenities are poor. The bathroom is way too small and really... More 

Helpful?
Thank Daniel C
DirectionExcelsior, Directeur général at Nice Excelsior - Chateaux & Hotels Collection, responded to this review

Dear Daniel, We are sorry you did not enjoy your stay at Nice Excelsior and that our room was not up to your standard. Regarding the amenities, we provide Occitane products which is usually well appreciated, slippers and bathrobe. And we do have kettle service on request. Regarding the bar, we close it during winter season as it an outside... More 

Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

Very good staff, great service. Hotel is very close to the train station. 10 mins walking distance from the main shopping district. 15 mins away from the old town. We stayed in a superior room, room was well decorated and very clean . Breakfast was good.

Helpful?
1 Thank Cagla A
DirectionExcelsior, Directeur général at Nice Excelsior - Chateaux & Hotels Collection, responded to this review

Dear Gagla, We were very pleased to welcome you at Nice Excelsior hotel. We thank you for your comment and hope to see you back soon. Kind regards Stephane Chantraine - Hotel manager More 

New York City, New York
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 9, 2015

As many others have said, this hotel has interesting decor, but I find this to be a great thing, and gives a boutique hotel vibe to it for a location that's 3 minutes away from the Nice Ville train station. The walk to Place Massena is about 12 minutes, which really isn't all that long as you get to see... More 

Helpful?
1 Thank snoozepig
DirectionExcelsior, Directeur général at Nice Excelsior - Chateaux & Hotels Collection, responded to this review

Dear guest, I would like to thank you for staying at Nice Excelsior hotel. We take good note of your comment very detailed. It brings good support to improve our service. We apologise about the outside renovation during the day but it should last till end of January. We hope to see you back in our property to fully enjoy... More 

Geelong, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 4, 2015

We chose this Hotel as it was close to the railway station and we had an early train to catch. It was quite a way away from the beach. It was furnished very differently to anything I had stayed in before. The staff very nice and helpful, room clean with all amenities. We enjoyed a good breakfast before departing. I... More 

Helpful?
Thank sandra121969
DirectionExcelsior, Directeur général at Nice Excelsior - Chateaux & Hotels Collection, responded to this review

Dear Sandra, Thank you for your comment on tripadvisor and for your visit at Nice Excelsior hotel. The hotel concept is a travel journey in Nice at the beginning of the 20th century. We display modern furniture in a historical building with personalised drawing and carpet to match with the design. I will be pleased to give you full explanation... More 

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