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Mercure Nice Centre Notre Dame

4.0 of 5 28 av Notre Dame, 06100 Nice, France
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Mercure Nice Centre Notre Dame
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Mercure Nice Centre Notre Dame
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546 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dorset England
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed yesterday NEW

I always have a look at reviews before I make any reservation. Some of the reviews given of this hotel do not match my recent experience but that is the joy of free speech and varying expectations. Stayed 3 nights with my wife before joining a cruise in Monaco. We had two trundle suitcases and therefore wanted somewhere near the... More

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Köln
Top Contributor
95 reviews 95 reviews
69 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Everything in this hotel is awfull. Starts with entering .... The carpet is grubby. The lift is dirty. The carpets on the floors are grubby. In one room the curtain was coming off, the doors were chipped. I can not find words....disgustingly dirty. The whole place. I am sure the carpet in my room was alive. Better find another hotel!!!!!!

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Giroussens, France
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a long weekend. Like most hotels in Nice, it's pricy, as other reviewers have noted. This is partly compensated for by being very well located, just off a main shopping street and a five minute walk from the main rail station. The rooms are about OK, but nothing more. Unlike most, they had plenty of mirrors.... More

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Sydney, Australia
Top Contributor
66 reviews 66 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading some other comments, not sure we stayed at the same hotel as some other reviewers!!! We found the staff attentive, welcoming and exceedingly helpful. We learnt years ago not to pay for hotel breakfasts, at best they are tasteless, at worst they are inedible. Our room, number 408, was excellent, clean, comfortable, great air conditioning, a coffee machine,... More

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Bernard S, Responsable relations clients at Mercure Nice Centre Notre Dame, responded to this review
Google Translation

Cher Client, nous vous remercions de vos commentaires, et sommes ravis que vous ayez passé un bon séjour. Nous espérons... More

Ottawa, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 17, 2014

Stayed 3 nights at the Mercure Nice Centre Notre Dame. Front desk women were pleasant, efficient and helpful whenever we had a request or problem. Splendid roof top pool with a wonderful view of Nice. Rooms were clean and bathroom was well equipped. The breakfast room was abysmal with large empty urns for coffee and tea but kudos to the... More

Was this review helpful? Yes 2
Bernard S, Directeur général at Mercure Nice Centre Notre Dame, responded to this review

Dear Guests Thank you for having taken time to commenet your stay. I am glad you enjoyed it on the whole even if you did not appreciate some behaviours and I apologize for this. I really hope you will stay at Mercure Nice Notre Dame again if you come back to Nice. More

Washington DC, District of Columbia
Top Contributor
77 reviews 77 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed October 12, 2014

It's hard for me to imagine, how this hotel must have looked like BEFORE "recent renovations" - check out the photos. While my room doesn't have falling tiles (unlike other recent reviewers), it has no work chair (only one arm chair), limited bathroom amenities (bring your own lotion and cotton swabs), paper cups for tea/coffee, and shows signs of serious... More

Was this review helpful? Yes 2
Bernard S, Responsable relations clients at Mercure Nice Centre Notre Dame, responded to this review

Dear Guest, We are sorry that the accomodation did not meet your expectations, and we ask you to accept our sincerest apologies. Be assured that some necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in one... More

Kent
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 9, 2014

This hotel suited us brilliantly for our short three day stay in Nice. We didn't book breakfast as we were up and out early heading for the train station so had breakfast at Paul's Patisserie while waiting for our ride. Lovely fresh croissants at a fraction of a hotel breakfast. The hotel has a rooftop swimming pool and deck to... More

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Bernard S, Responsable relations clients at Mercure Nice Centre Notre Dame, responded to this review

Dear guests, we thank you for having token your time to give your impressions about our Hotel and Nice; you enjoyed your stay and this is the best compensation to our staff . We hope that you will come back to Nice, and would be pleased to welcome you again amongst us. Best regards Eva Emmanuelli Assistante Manager More

Newport
Contributor
13 reviews 13 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 8, 2014

Two Mercure hotels used on this trip, one in Paris, one in Nice. Neither lived up to expectations. People in tour groups are treated like 2nd class citizens, not allowed to use the breakfast room for non group travellers. Choice for groups limited and less than for others. Location of breakfast room is like being put at the back of... More

Was this review helpful? Yes 1
Bernard S, Responsable relations clients at Mercure Nice Centre Notre Dame, responded to this review

Dear Guest, we thank you for your comments and regret that the service did not meet your expectations, and we beg you to accept our sincerest apologies. We have 2 breakfast packages and it depends on which one the agency chooses, that is why we have different places for breakfast. Nevertheless, be assured that the necessary corrective measures have already... More

Mississauga Ontario Canada
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 7, 2014

We stayed here for 3 nights in September, and really enjoyed it. The rooms were comfortable and fairly spacious (especially having come from Paris). The safe and mini fridge were great to have. The location was good, just a short walk from the sea and the old town. We loved the rooftop pool area and loungers, although the water was... More

Was this review helpful? Yes 1
Bernard S, Responsable relations clients at Mercure Nice Centre Notre Dame, responded to this review

Dear Customer, we are content that you enjoyed your stay in our hotel and the lovely town of Nice. Our remarks help us improve day after day our quality of service, and our staff multiplies its efforts to make all clients happy. We hope having the pleasure of meeting you on a next trip to Nice, best regards Eva Emmanuelli... More

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Additional Information about Mercure Nice Centre Notre Dame

Address: 28 av Notre Dame, 06100 Nice, France
Location: France > Provence > French Riviera - Cote d'Azur > Nice > Centre
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Nice Centre Notre Dame 4*
Number of rooms: 198
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Also Known As:
Mercure Nice Centre Notre Dame Hotel Nice
Accor Nice Centre Notre Dame

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