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L'Hotel Massena

4.0 of 5
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58 rue Gioffredo, 06000 Nice, France
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L'Hotel Massena
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Ranked #54 of 212 Hotels in Nice
A recent review
4 of 5 stars reviewed yesterday
AndreaF_11 La Plata, Buenos Aires, Argentina
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752 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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La Plata, Buenos Aires, Argentina
Level Contributor
54 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

Location as many other guest has said is the great deal with this hotel which is not cheap but it is in the right place. We arrived by car, we parked it in the Parking at the front of the hotel(not cheap) and we use it to leave Nice. You can walk to the beach( they offer discount vouchers to... More 

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New York
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Small rooms, clean, great location close to the main square & lots of shops & restaurants. About 5 min walk from the beach. Hotels in Europe do not provide beach towels. Housekeeping does not clean thoroughly. Front Desk staff was friendly.

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Australia
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room is a bit on the small side as is typical of European hotels. However it is very adequate and quiet considering that we were there on a weekend. Location is very central. Walking distance to Massena Square and old town. Also close to shops.

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Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear superspots101, Thank you for sharing your recent experience. We have different categories of rooms, some that offer larger square footage. We would be more than happy to discuss the options with you upon your next booking. Thanks to our privileged location, our guests can enjoy a calm day and quiet night in the hotel, with an easy and quick... More 

Co. Down N. Ireland
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for 5 nights and had no complaints about the hotel at all - only praise! The location is perfect, only 5 minutes from the old town where everything is happening both during the day and at night. The breakfast was very good and suited our taste with plenty of fresh fruit and a good selection of pastries!... More 

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Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Panda231006, We are thrilled to read of the excellent, five-star visit you have had on property. We are delighted to read that you appreciated the "perfect" location of the hotel in the heart of Nice. Thank you for joining us for breakfast. It is nice to know that our varied breakfast buffet choices met your taste preferences. What a... More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Great location with easy access to the centre (just few meters away from the massena). Great breakfast, nice staff, clean and comfortable bed. The are are a mix of old and recent furniture and equipment. One disadvantage is that the rooms are a bit small especially for a couple but we were there mainly for shopping and food!

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Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Ramy A, Thank you! We appreciate you taking the time to review our Hotel ideally located in the heart of Nice. We are so pleased to hear you had such a wonderful time with us, and that you enjoyed so much of what we have to offer, from our clean and comfortable rooms, amazing location, buffet breakfast and dedicated... More 

Montreal, Canada
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

L'Hotel Massena is a four star only by name. The basic roooms are the smallest I have ever seen in a four star hotel and very plain in decoration and comfort. No 24h desk clerk: you need to ring and show your card to get in after midnight. They don't even have complimentary shampoo bottle in the bathroom: a big... More 

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Level Contributor
13 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

A very nice hotel , in a perfect location. Very friendly and helpful staff , breakfast is very good Nice and comfortable rooms Close to the old city , and to the beach and promenade Parking near by is available but expensive The price is a bit expensive but this is Nice

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Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Guest, Thank you for posting a superb review of the Hotel Massena after your recent stay onsite. Your positive praises about the staff were very much appreciated, I am glad that they took such great care of you. Our 110 rooms just have been fully renovated with contemporary furniture and cozy atmosphere, I am glad you liked the style... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very central near to the old town and beach. Staff we're welcoming and helpful when needed. Room was on the small side but as expected for a city hotel. King size bed and tea making facilities ,bliss. Good breakfast . No problem with noise despite being jazz festival week.

Was this review helpful? Yes 3
Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Madam, We simply could not agree more with your comments on our hotel’s location that allows our guests to enjoy a calm day and quiet night in the hotel, with an easy and quick access to everything Nice has to offer ! We strive every day to exceed our guests' expectations. I am so happy that you had such... More 

Edinburgh, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited this hotel in May with a friend on my first trip to Nice . Great location , very close to the old town and shops. Train station about 15 minute walk . Airport bus stop is very close too.. Staff were very friendly and informative . Always willing to help . The room was a good size and very... More 

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Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Kath D, I would like to thank you for selecting the Hotel Massena for your first visit in Nice and the time you took to write us the interest you attach to our property. Your praises regarding service and cleanliness are very much appreciated. Everyone works so hard and your words make it all worth while. Thank you for... More 

warwickshire, UK
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 24, 2015 via mobile

We stayed in a privilege room which is a triple room and had a cot for our daughter. It was a lovely stay, very clean room, but the bed was a bit too soft so I mentioned this to the reception desk the next day, but it would not put me off staying again. Breakfast was nice, I especially like... More 

Was this review helpful? Yes
Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Madam, We pay great attention to all customers feedback, it is thanks to you that we are improving our quality. Thank you for sharing your recent experience. We hope that we will have the pleasure of welcoming you back to the Hotel on another family holidays in Nice and invite you to contact us directly so we can make... More 

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