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L'Hotel Massena

4.0 of 5
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58 rue Gioffredo, 06000 Nice, France
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L'Hotel Massena
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Ranked #45 of 212 Hotels in Nice
A recent review
3 of 5 stars reviewed today
TLJ87 Philadelphia, Pennsylvania
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694 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed today NEW

We stayed 4 nights/5 days at this hotel, and overall it was good. It is a smaller boutique hotel, so there are some things to be aware of (for example, they only have 1 iron+ironing board for the entire hotel, so if you need to use it you have to request it and give it back as soon as you're... More 

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Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed for 1 week during a work conference. Booked the deluxe room which had been recently updated. The staff was very attentive and the room was clean. The buffet during breakfast was delicious. Everything is within walking distance and many great restaurants nearby. The only downside was the noise on the street if I opened the window's at night. So... More 

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Surrey, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed in a triple room with wife and daughter for one night. Room and furnishings were a very good standard as was decor throughout the hotel. Beds were comfortable as well. Staff very friendly and very helpful. Location excellent right next to the tram line and main square with lots of shopping and restaurants on the doorstep and beach less... More 

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Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is excellent, 100 m to place de massena 250m to promenade d anglais and the Old Town is only a five minute walk from the hotel. The staff were always friendly and eager to please. Only negatives would be breakfast, only 1 coffee machine and 1 small toaster so was a bit of a wait but maybe we... More 

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Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear guest, We want to extend our sincerest gratitude for taking the time to share your experience and it's a pleasure to read you had a very pleasant stay with us. You're right, thanks to its privileged location, the Hotel Massena is the perfect place to enjoy the city of Nice. And to accompany you throughout your stay, we are... More 

Oslo, Norway
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights just after easter. Booked directly just one day before arrival and got a good deal. They made sure we had both soy milk and glutenfree bread for breakfast every day, and from the second morning we didnt have to ask - they would just bring it to us. Easy located by Place de Massena,... More 

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Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Drommejenta, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. We pride ourselves on an exceptional level of gracious and intuitive service, and I am truly honored that we were successful in achieving this with you... More 

Norway
Top Contributor
76 reviews 76 reviews
53 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 1 week ago

Unless you want to have sea view, the location of Hotel Massena is perfect. Close to everything. Friendly and helpful staff. Everything was spotlessly clean. Good breakfast. We had a standard room which was quite small, but with a comfortable bed. The bathroom was tiny, but well functioning. The separate toilet, though, was claustrophobical. We would like to stay here... More 

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Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Pebe, Thank you for being our recent guest and for taking the time to review your stay. We simply could not agree more with your comments on our hotel’s location that allows our guests to enjoy a calm day and quiet night in the hotel, with an easy and quick access to everything Nice has to offer ! I... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 8 nights and we were impressed. The rooms are spacious and very clean with very, very comfortable beds. The staff are pleasant and helpful. They provide a good selection for breakfast including very nice mini croissant and pain au chocolat. The location is perfect, very central so no car is needed. A thoroughly enjoyable... More 

Was this review helpful? Yes 1
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Mary, What a pleasure to see your wonderfull rating of 5/5 and to read you were impressed during your 8 nights of stay with us ! I am delighted you enjoyed your spacious and clean rooms with a special mention for high quality of comfort of the beds ! From our housekeeping staff to our Front Desk Agents, one... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: The room was nice and clean. The bathroom was especially nice with a large window and an excellent shower. The staff was helpful and the location perfect! Walking distance to everything you need. Cons: There was a bit too much noise between the rooms, we could easily hear our "neighbors" shower. The other thing that bothered us was thatbthe... More 

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hotelnicemassena, Directeur général at L'Hotel Massena, responded to this review

Dear Sir, Thank you for your comment about the Hotel Massena. We will not fail to share it with all our teams and take note. We are sincerely sorry to hear that noise has been a source of embarrassment for you. Know that our historic Hotel-Nice-benefits of continuous improvement and isolation rooms are part of. We apologise for the trouble... More 

Naas, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel, superb staff, great breakfast, super location close to the flower market and many restaurants. The promenade is only a few minutes walk away. Room was a bit small but I understand this is a French thing.

Was this review helpful? Yes 1
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear EamonnGrogan, We are thrilled to read of the excellent, five-star visit you have had on property. We are so pleased to hear you had such a wonderful time with us, and that you enjoyed so much of what we have to offer, from our buffet breakfast, amazing location and dedicated staff. It is through feedback such as this that... More 

London
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel, lovely entrance lobby and attentive staff. Site says recently updated, but our room walls had several scuff marks, but not too many to worry about. Good size rooms and comfortable king size beds. The buffet breakfast was a little disorganised on the two mornings we stayed, hot food ran out and was not replenished quickly enough.Great location... More 

Was this review helpful? Yes 1
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear burmesterbob, Thanks for providing feedback from your stay ! I am always delighted to hear when a guest had a memorable time in Nice made better by Hotel Masséna. As mentioned on our website, all our rooms have been fully renovated recently, could you please let us know what was your room number so we can control immediately your... More 

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