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All 212 Nice hotels

L'Hotel Massena

4.0 of 5 Hotel   |   58 rue Gioffredo, 06000 Nice, France (Centre)
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71%
Ranked #47 of 212 hotels in Nice
A recent review
4 of 5 stars reviewed 3 days ago
clippe Montreal
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551 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Montreal
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent 4 lights at hotel Massena with my family. The hotel is well located as everyone said and it is clean. The room we had (126) was of good size for 2 adults and one 9 year old kid. There is coffee machine, a safe that you unlock with your room Key (card), a mini bar, good size bathroom although... More

Was this review helpful? Yes
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Clippe, Thank you! We appreciate you taking the time to review our Hotel. I am delighted to read your positive comments about the comfort of your room and its equipments. Please note that iron are available on request at the front desk. Your positive praises about the staff were very much appreciated, I am glad that they took such... More

Long Beach, California
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was beautiful and in a great location. Spacious room was very clean and comfortable. A short walk to excellent restaurants and shopping as well as the beach. Be sure to walk around to find the many alleys full of shops and restaurants!

Was this review helpful? Yes 3
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Madam, I am delighted to read your review and to note you appreciated our hotel's design and it's location in Nice city Center. You're right, everything is a short walk : beaches, shops, restaurant... It's a pleasure that you enjoyed your spacious room and I will make sure to pass along your appreciation to our housekeeping service for the... More

Santa clara
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent Location - close to old town . Just a step away from shopping at Gallerie Lafayette and 2 minutes to tram. Welcoming and helpful staff.Close to restaurants . I forgot my jacket that was a gift from wife - and they replied back by email next day - willing to ship.

Was this review helpful? Yes 3
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Many thanks for this wonderful 5/5 ! it is with great pleasure that we note our staff was of great assistance during and after your stay. I will make sure to pass along your appreciation to all of them. We would be delighted to welcome you again soon, in the meantime join us on our Facebook page to stay in... More

London
Top Contributor
85 reviews 85 reviews
44 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived late and were greeted by friendly staff. Fantastic location and the rooms are very comfortable and clean. Free wi-fi and tea and coffee service. Very comfy bed and added bonus of a balcony which was superb the next morning to have a coffee and to sunbath. I shall return

Was this review helpful? Yes 1
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear guest, Thank you for this great review. One of our top priorities is to fulfill all of our guests’ needs 24h/24 so I am so pleased you found our service to be friendly even late at night :) I am glad you enjoyed your room with balcony and the confort of your bed. We are happy to provide in... More

Choppington, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for the first night of our 5 day break in the south of France. The hotel is located approx 15-20 minutes drive from the airport and is right in the centre of Nice, a perfect location. We had a hire car and valet parking was available at a cost of €30 per day, other car... More

Was this review helpful? Yes 1
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Guest, Thank you for taking the time to share your experience of stay at the Hotel Massena. It is with pleasure that I note your satisfaction about the ideal location of the hotel in the center and a few minutes by walk from the Promenade des Anglais. We are very pleased to provide to our customers a secure and... More

Detroit, Michigan
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is a great location. t is only a few blocks from the beach, tram and many restaurants. The hotel staff were friendly and helpful. We went on a tour and the staff were happy to book it for us. Upon leaving they also booked us a taxi. The room we had was on the first floor and looks... More

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Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Pam P, We love to read our customers's feedback after their stay with us and we pay it a great attention. I am delighted to read that you thoroughly enjoyed the convenient location of the Hotel Massena, it is for sure a major advantage to discover the city of Nice. Our staff was very happy to help you throughout... More

Flintshire
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My friend and I stayed 3 nights at this hotel in July. Perfect location close to Place Massena near the tram and bus stops. Less than a 10 minute walk to the Old Town and Promenade. We received a warm welcome and the reception staff spoke good English. If we needed anything at all (an iron for example) it was... More

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Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Laura D, First of all I want we want to thank you so much for this 5/5 rating and for sharing your experience and pictures of your stay with the Trip Advisor community ! I am delighted to read you appreciated your "gorgeous" room during your 3 nights of stay at the Hotel Masséna. This room has been entirely... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Due to that hotel staff are unfamiliar with Chinese names, there was a name mix-up with another group of guests. The lady in the hotel insisted that she is right even when both the number of days staying and names were wrong. She only started to put down her attitude when we threaten to see her manager. Besides this, the... More

Was this review helpful? Yes 1
hotelnicemassena, Directeur général adjoint at L'Hotel Massena, responded to this review

Dear Madam, We are surprised to read the bad review about our reception. We use to welcome guests from all over the world and also from China. Maybe a misunderstanding appeared with the family names and we are really sorry for that. Please accept our apologies for the trouble. We have take care of your complaint and made a debriefing... More

La Plata, Buenos Aires, Argentina
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed June 23, 2014

It´s my fifth time at the Massena. I used to love this hotel. Its location is convenient and it is located in a beautiful French building. We were attending to a conference and having decided to arrive in advance, we decided to book at Massena for our first night in Nice, before moving to the hotel booked by our company.... More

Was this review helpful? Yes
hotelnicemassena, Directeur général at L'Hotel Massena, responded to this review

Dear Madam, We thank you for your comment telling us what we have to improve. We read carefully your remark regarding the room and are little bit surprised. Most all of our rooms benefits of separated toilets which is really appreciated from our guests. For information, the rooms you have had on the first and second floor will be renovated... More

Bergen, Norway
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 17, 2014

We came from a sad little hotel to this wonderful place where they upgraded us to a deluxroom on the 5th floor with a balcony. It was superb with a very short walk to the old town. Couldn't have wished for more. The WIFI worked well, could maybe have been a little bit faster and a slight neusance that it... More

Was this review helpful? Yes 1
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Loekis, What a pleasure to see your wonderfull rating of 5/5 ! Many thanks for taking time to share your experience at the Hotel Massena with the Trip Advisor community. I am pleased to read that you describe the hotel massena as a wonderfull place. The satisafcation of our customers is our priority, we strive to offer the best... More

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Additional Information about L'Hotel Massena

Address: 58 rue Gioffredo, 06000 Nice, France
Location: France > Provence > French Riviera - Cote d'Azur > Nice > Centre
Price Range (Based on Average Rates): $$
Hotel Class:4 star — L'Hotel Massena 4*
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Also Known As:
l Hotel Massena
l Hotel Nice

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style
#17 Luxury Hotel in Nice #33 Romantic Hotel in Nice
Hotel Class
Number of rooms
110

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