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L'Hotel Massena

4.0 of 5
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58 rue Gioffredo, 06000 Nice, France
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1 room 1 guest
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769 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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  • All months
    (769)
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    (202)
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Melbourne, Australia
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent location between the sea and "old town". Lits of interesting cafes and brasseries around as well as excellent health and fresh food stores and also a supermarket. The hotel itself has a wonderful creative feel in the foyer and breakfast area. Rooms and bathrooms are small but adequate. Staff are charming and helpful. Unfortunately our room was not made... More 

Was this review helpful? Yes 2
Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Kerrie K, Thank you for sharing your recent experience with us. I always enjoy when a guest understands the concept of the hotel, being an Art Deco, historical yet newly updated property, I am glad you enjoyed the atmosphere. I am very sorry to hear your comment about your room not made up as it is unusual for our... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We really enjoyed our short visit to this hotel in Nice. The neighborhood is very convenient and staff were very accommodating with recommendations for restaurants, directions to things we wanted to see, etc. We would certainly return!

Was this review helpful? Yes 1
Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Madam, Thank you for taking the time to write a comment regarding your stay. I am pleased to read that you describe the hotel massena as a charming and convenient place. Thanks to its privileged location, the Hotel Massena is the perfect place to enjoy the city of Nice. To accompany you throughout your stay, we also put at... More 

Malpas, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was lovely and large and clean. It was bright and airy. Breakfast was delicious and the staff were very helpful in the breakfast area and reception. Location of the hotel superb and despite our room being on the roadside it was perfectly peaceful.

Was this review helpful? Yes
Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Madam, We are thrilled to read of the excellent, five-star visit you have had on property. We want to extend our sincerest gratitude for taking the time to share your experience and to highlight all the wonderful things you enjoyed about your stay. The satisafcation of our customers is our priority, we strive to offer the best service throughout... More 

Manchester, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for three nights on my first ever visit to Nice. The hotel was easy to find and was in a super location: right on the edge of Place Massena which leads you to the beach and the old town, 15 minutes' walk to the train station, a few minutes' walk to the tram stop, and with plenty of... More 

Was this review helpful? Yes
Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Sir, I would like to thank you for selecting the Hotel Massena for your first visit to Nice and the time you took to share your experience of stay. We pay great attention to all customers feedback, it is thanks to you that we are improving our quality. It is a privilege to gain your loyalty and we look... More 

Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We ( my husband and I ) loved the location of the hotel, close to the massena square , close to promenade , old town , metro station, train station , shopping areas , eating places , the area made me fall in love with nice. The hotel staff was very good , very swift with their replies , knowledge... More 

Was this review helpful? Yes
Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Guest, It's wonderful to hear that you had a lovely stay with us. As you mention, our location is one that cannot be beat! We are central to so much of what Nice has to offer whether it is shopping, sightseeing or going out for a night on the town, there is something for everyone! Your praises regarding service... More 

Whitby
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was modestly sized compared to typical Canadian/US expectations. However it was clean comfortable and we'll equipped. Staff was friendly and spoke decent English (for those who are concerned) Location was fantastic and the top of Place Massena (shops, cafes, restaurants). For those who have never been, you owe it go yourself to visit the French Riviera (and pop over... More 

Was this review helpful? Yes 3
Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear edwardg41, Thank you for sharing your recent experience. I am delighted to read your positive comments about the comfort of your room and its equipments. We are fortunate to be located in the heart of Nice making it easy to take the tramway, take a cab, or walk to many different destinations to discover French Riviera ! We strive... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose this hotel for our honeymoon as it had good reviews on trip advisor and on other websites. The pictures on website showed a modern hotel with great looking rooms. As this was to be our honeymoon I contacted the hotel just after booking and again the week before arrived directly by email to say that this stay for... More 

Was this review helpful? Yes 2
Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear quinnylj, Thank you for choosing to celebrate your honeymoon with us at The Hotel Masséna Nice and Congratulations! I am sorry to hear you didn't feel special at your arrival, and I want to apologize for that and be assured that your concerns have been passed on to the staff. I am glad we were able to accommodate you... More 

Tokyo, Japan
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A nice hotel with a nice bedroom in the heart of Nice and 2 minutes walk from Place Massena and few minutes walk from the Promenade des Anglais. The hotel is clean and service at the lobby is very agreeable. The bathroom is getting a little bit old but its size is sufficient.

Was this review helpful? Yes
Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Guest, Thank you for posting a superb review of the Hotel Massena after your recent stay onsite. From our housekeeping staff to our Front Desk Agents, one of our top priorities is to fulfill all of our guests’ needs so I am so pleased you found our service to be very pleasant. It is with pleasure that we will... More 

Maroochydore, Australia
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was not large, but the big plus as mentioned elsewhere on reviews is the position of this hotel. Five minutes will have you on the front promenade and beach, and less than that will have you deep into the Nice shopping and dining scene, with a multitude of both to choose from. Considering the central City location, sleeping at... More 

Was this review helpful? Yes
Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Sir, Thank you for taking the time to write a comment regarding your stay. I am delighted you enjoyed your stay and the hotel's location, very convenient to fully enjoy the city of Nice. We are looking forward to your next stay with us. Please return soon. Best regards from The Hotel Masséna, Nice Côte d'Azur Perrine Benoit, public... More 

La Plata, Buenos Aires, Argentina
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location as many other guest has said is the great deal with this hotel which is not cheap but it is in the right place. We arrived by car, we parked it in the Parking at the front of the hotel(not cheap) and we use it to leave Nice. You can walk to the beach( they offer discount vouchers to... More 

Was this review helpful? Yes
Perrine B, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Madam, Thank you for taking the time to share your experience of stay at the Hotel Massena. As you mention, our location is one that cannot be beat! We are central to so much of what Nice has to offer whether it is shopping, beaches, sightseeing or going out for a night on the town, there is something for... More 

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