I booked this hotel for my parents who do not get to travel very often. I travel a lot, not always in 4/5* but I know what to expect. From start to finish the experience was not a good one. I booked a Privilege room as it was for my Mother's 60th and specifically asked for a balcony and a... more

This is a 2 star hotel, maybe a strech to 3, but is not on the same level as the 4 Stars we usually stay with. The location is good. The rooms have not been updated in quite some time. There is no on site parking. They do have a nice breakfast but no dinner. more

We would NOT recommend this hotel! The lobby was 4*, but we did not live in the lobby. The room was wery tiny. It was a problem to have 2 suitcases, normal size, in the room. There is a lot of hotels with good location with great rooms and service to a better price. The service was not good either,... more

Stayed here 5 days for business in May. The location is really the best feature. Right near the main walking area for dining and shopping, old town, etc. Rooms are clean and nice but nothing special. I booked a "privillege" room. Could stand some updating but generally good for typical European hotels. Staff was friendly and helpful. The internet is... more

4 classes of rooms - classique, traditional, privelege and deluxe. We booked a traditional at 120euro per night for 2 including breakfast on the internet. While the hotel is classified 4 star, classique and traditional rooms are much lower standard than this - they would not be anywhere near standard of a Travel Lodge or budget hotel in UK. Our... more

This hotel is located within walking distance of the beach and old town. It is located in a beautiful turn of the century exterior with all the rooms renovated. The rooms are beautiful with huge bathroom and bedroom. The service is perfect and they also offer free internet. One of my all time favorite hotels more

I stayed at Hotel Massena the end of March 2009. The Hotel was in a great location and within a few minutes walk of shopping and the old town! We had room only and the room was very basic but exactly what we were looking for, we got a great deal on the price! more

My family and I came to Nice in the second time to have a part in Carnival and stayed at the Massena Hotel for 10 nights. We were very pleased with the hotel and level of service. The first surprise was up-grade privilege room to deluxe free of charge! The room was very bright, clean, spacious, with just renovated large... more

My husband and I stayed here 2 nights during a trip to South of France. We couldn't wait to move on! The room (standard room) was cramped but this is common in France so this didn't really bother us. The bathroom was awful - very very small. Part of skirting board missing, drabby, hand held shower and no shower curtain... more