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L'Hotel Massena

4.0 of 5
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58 rue Gioffredo, 06000 Nice, France
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L'Hotel Massena
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Ranked #44 of 211 Hotels in Nice
A recent review
4 of 5 stars reviewed 2 weeks ago
Mike J Newcastle upon Tyne, United Kingdom
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709 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Be aware if u r using a pre-paid card ex.a master card. Even tho u chose a pay later(which is more expensive than normal rate and it says no deposit will be charged before ur arrival) they will "try" to charge u to make sure u have money inside. If u don't they canceled ur reservation. If u do then... More 

Was this review helpful? Yes 1
hotelnicemassena, Directeur général at L'Hotel Massena, responded to this review

Dear Sir, We have read carefully your comment and would like to give you more informations as we have been surprised by your term "be aware". First of all, if you make a booking, we ask to guarantee this booking with a credit card. No deposit, will be taken on your credit card, this is only a pre authorization (like... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 4 nights in May. It is a clean well run hotel 2 blocks from the Messena Square and not far from the park with it's fountains and gardens. Having read about the street noise we were pleasantly surprised by how quiet our room was, maybe because we were situated on the side of the building and yes the... More 

Was this review helpful? Yes 1
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Mike J, I am delighted to read that the Hotel Massena was a "good choice" for your stay in Nice and that you have appreciated our very central location and comfort of your room and its equipments. From our housekeeping staff to our Front Desk Agents, one of our top priorities is to fulfill all of our guests’ needs... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay was glad to have a room on the back side. No view just backs of building, But very quiet and peaceful. Street front rooms would not have been. We were hoping for a little better at the price we paid but still happy with room. Location was perfect. 1 block from square and tram. Easy tram ride... More 

Was this review helpful? Yes 1
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Sir, Thank you! We appreciate you taking the time to review our Hotel. Thanks to its privileged location, the Hotel Massena is the perfect place to enjoy the city of Nice. To accompany you throughout your stay, we put at your disposal a blog with news and many places not to be missed. We pay great attention to all... More 

Trondheim, Norway
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very Nice hotel in the very centre of the fabulous city of Nice; unbeatable location and a very helpful and qualified reception staff. We could not have chosen a better place for our stay. The building is not new, but has been well kept up.

Was this review helpful? Yes 1
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Osmin, Thank you for being our recent guest and for taking the time to review your stay. We appreciate your lovely words regarding our property and we are delighted to read you couldn't have chosen a better place for you stay in Nice. We'd love to see you soon, and I invite you for your next visit to book... More 

Philadelphia, Pennsylvania
Contributor
16 reviews 16 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed 4 nights/5 days at this hotel, and overall it was good. It is a smaller boutique hotel, so there are some things to be aware of (for example, they only have 1 iron+ironing board for the entire hotel, so if you need to use it you have to request it and give it back as soon as you're... More 

Was this review helpful? Yes 1
hotelnicemassena, Deputy General Manager at L'Hotel Massena, responded to this review

Dear Madam, Dear Sir, Thank you for your comment about the Hotel Massena. We will not fail to share it with all our teams and take note. We are sorry for the noise in the street but it's true that it is very difficult to control the sounds of our environment in Nice. For information, the A/C works well but... More 

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stayed for 1 week during a work conference. Booked the deluxe room which had been recently updated. The staff was very attentive and the room was clean. The buffet during breakfast was delicious. Everything is within walking distance and many great restaurants nearby. The only downside was the noise on the street if I opened the window's at night. So... More 

Was this review helpful? Yes 3
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Carri m, Thank you for sharing your recent experience. Our Deluxe rooms do provide a high quality of comfort and I'm glad you could stay in one of these rooms. Your praises regarding service and cleanliness are very much appreciated. Everyone works so hard and your words make it all worth while. We are sincerely sorry to hear that... More 

Surrey, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stayed in a triple room with wife and daughter for one night. Room and furnishings were a very good standard as was decor throughout the hotel. Beds were comfortable as well. Staff very friendly and very helpful. Location excellent right next to the tram line and main square with lots of shopping and restaurants on the doorstep and beach less... More 

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Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear sir, Thank you for being our recent guest with your wife and daughter. I am delighted to read your positive comments about your triple room and the decor of the hotel. We are fortunate to be located in the heart of Nice making it easy to fully enjoy of our beautifull city has to offer. I cannot thank you... More 

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 12, 2015

The location is excellent, 100 m to place de massena 250m to promenade d anglais and the Old Town is only a five minute walk from the hotel. The staff were always friendly and eager to please. Only negatives would be breakfast, only 1 coffee machine and 1 small toaster so was a bit of a wait but maybe we... More 

Was this review helpful? Yes
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear guest, We want to extend our sincerest gratitude for taking the time to share your experience and it's a pleasure to read you had a very pleasant stay with us. You're right, thanks to its privileged location, the Hotel Massena is the perfect place to enjoy the city of Nice. And to accompany you throughout your stay, we are... More 

Oslo, Norway
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2015

We stayed here for 3 nights just after easter. Booked directly just one day before arrival and got a good deal. They made sure we had both soy milk and glutenfree bread for breakfast every day, and from the second morning we didnt have to ask - they would just bring it to us. Easy located by Place de Massena,... More 

Was this review helpful? Yes 1
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Drommejenta, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. We pride ourselves on an exceptional level of gracious and intuitive service, and I am truly honored that we were successful in achieving this with you... More 

Norway
Top Contributor
76 reviews 76 reviews
53 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed April 8, 2015

Unless you want to have sea view, the location of Hotel Massena is perfect. Close to everything. Friendly and helpful staff. Everything was spotlessly clean. Good breakfast. We had a standard room which was quite small, but with a comfortable bed. The bathroom was tiny, but well functioning. The separate toilet, though, was claustrophobical. We would like to stay here... More 

Was this review helpful? Yes
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Pebe, Thank you for being our recent guest and for taking the time to review your stay. We simply could not agree more with your comments on our hotel’s location that allows our guests to enjoy a calm day and quiet night in the hotel, with an easy and quick access to everything Nice has to offer ! I... More 

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