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L'Hotel Massena

4.0 of 5
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58 rue Gioffredo, 06000 Nice, France
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Ranked #47 of 212 Hotels in Nice
A recent review
4 of 5 stars reviewed 6 days ago
spinnyminnie warwickshire, UK
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729 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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warwickshire, UK
Top Contributor
55 reviews 55 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed in a privilege room which is a triple room and had a cot for our daughter. It was a lovely stay, very clean room, but the bed was a bit too soft so I mentioned this to the reception desk the next day, but it would not put me off staying again. Breakfast was nice, I especially like... More 

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 2 nights. The location was great due to being a 10 minute walk from the train station. It was also very close to the main strip of restaurants and the beach. The staff were really friendly and the furniture was great as it was simple and stylish. It had a modern feel and looked... More 

Was this review helpful? Yes 1
Milan, Italy
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel surely benefits from a very good location, close to old Nice and to the walking park, it's quite easy to reach by taxi. However rooms are small, furniture is old, and most problematic I had bathroom dirty upon arrival (wc to clean and hairs on the floor), instead of changing room they offered me a bottle of wine...... More 

Was this review helpful? Yes 2
hotelnicemassena, Directeur général at L'Hotel Massena, responded to this review

Dear Madam, Dear Sir, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. All of us are committed to provide the highest degree of comfort and service to all our guests. Your evaluation is important, telling us... More 

Frankfurt, Germany
Contributor
19 reviews 19 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was 4 nights for a conference ; location is great, middle of everything. This is "OK" hotel but it would require refurbishment, modern wifi when you have to log only once during your stay ; consensus across all people staying from the company, breakfast was poor. Except that staff were helpful and good.

Was this review helpful? Yes 3
hotelnicemassena, Deputy General Manager at L'Hotel Massena, responded to this review

Dear Sir, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. All of us are committed to provide the highest degree of comfort and service to all our guests. Your evaluation is important, telling us what we... More 

Los Gatos, California
Contributor
12 reviews 12 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Chaps or Mes Amis, you really should tell it as it is, this is a 3 star hotel. Firstly the staff are very friendly and the location is perfect, but this is not a 4 star hotel. No gym, no restaurant, no real bar,and a very average motel style breakfast. The room was just ok except it was difficult to... More 

Was this review helpful? Yes 3
hotelnicemassena, Directeur général at L'Hotel Massena, responded to this review

Dear Madam, Dear Sir, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. All of us are committed to provide the highest degree of comfort and service to all our guests. Your evaluation is important, telling us... More 

Baltimore, MD
Top Contributor
126 reviews 126 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our room had some plumbing problems, so before you unpack make sure that all systems are go, as this is an aging building in an older section of NIce. Generally speaking, if you stay here pay the premium for a better room on an upper floor. Wifi is weak in general. Staff are capable, if not the friendliest crowd. The... More 

Was this review helpful? Yes 2
hotelnicemassena, Directeur général at L'Hotel Massena, responded to this review

Dear Madam, Dear Sir, Thank you for your comment about the Hotel Massena. We will not fail to share it with all our teams and take note. We are sincerely sorry to hear that you encountered trouble upon arrival with the plombery. Be sure that the Hotel -even more than century's old- benefits of all improvements. The building is classified... More 

Yardley, PA
Contributor
18 reviews 18 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My visit to Nice was business related, and our crew stayed at Massena. The location is very good for getting around - next to Place Massena, and a few blocks from Cours Selaya, the beach, and the nightlife of the old town. Rooms are comfortable, large enough, although my view of the back alley was lacking. Breakfast was disappointing. Canned... More 

Was this review helpful? Yes 2
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear BlueLew3, Thank you for taking the time to share your experience of stay at the Hotel Massena. As you mention, our location is one that cannot be beat! We are central to so much of what Nice has to offer whether it is for business trip with direct access to the Acropolis Conference Center or for leisure trip with... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 14, 2015 via mobile

Be aware if u r using a pre-paid card ex.a master card. Even tho u chose a pay later(which is more expensive than normal rate and it says no deposit will be charged before ur arrival) they will "try" to charge u to make sure u have money inside. If u don't they canceled ur reservation. If u do then... More 

Was this review helpful? Yes 1
hotelnicemassena, Directeur général at L'Hotel Massena, responded to this review

Dear Sir, We have read carefully your comment and would like to give you more informations as we have been surprised by your term "be aware". First of all, if you make a booking, we ask to guarantee this booking with a credit card. No deposit, will be taken on your credit card, this is only a pre authorization (like... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 9, 2015

We stayed 4 nights in May. It is a clean well run hotel 2 blocks from the Messena Square and not far from the park with it's fountains and gardens. Having read about the street noise we were pleasantly surprised by how quiet our room was, maybe because we were situated on the side of the building and yes the... More 

Was this review helpful? Yes 2
Perrine P, Responsable relations publiques at L'Hotel Massena, responded to this review

Dear Mike J, I am delighted to read that the Hotel Massena was a "good choice" for your stay in Nice and that you have appreciated our very central location and comfort of your room and its equipments. From our housekeeping staff to our Front Desk Agents, one of our top priorities is to fulfill all of our guests’ needs... More 

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