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BEST WESTERN PLUS Hotel Massena Nice

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58 rue Gioffredo, 06000 Nice, France (Formerly L'Hotel Massena)
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1 room 1 adult
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BEST WESTERN PLUS Hotel Massena Nice
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872 Reviews from our TripAdvisor Community

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Cheltenham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A good central location within walking distance of bars, restaurants and shops. We drove in and the valet parking was easy , the reception staff and staff were friendly and helpful. I would definitely stay here again.

Helpful?
Thank SJC186284
Perrine B, Responsable relations publiques at BEST WESTERN PLUS Hotel Massena Nice, responded to this review

Dear Guest, We are thrilled to read of the excellent, five-star visit you have had on property. The entire team of the BEST WESTERN PLUS Hotel Massena Nice is very proud to have anticipate your wishes. Your compliments will encourage us to do even better! It's wonderful to hear that you would stay here again ! We look forward to... More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I don't recommend it to anyone. Only it's location is ok as it's located in the heart of nice. I didn't like extremely expensive. ..it was rated as 4 stars I even wouldn't rate it even 2...and the breakfast wasn't included .....the room was disaster it was like a grave ......extremely small..even smaller than 35 m2

Helpful?
Thank Ghada Q
Fayence, France
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We live an hour from Nice and decided to spend two nights in town. There is a lot to be said about the Hotel Massena and all of it is good. The location is ideal: centre town near all the major public transport lines and near good shopping. The hotel is modern and clean: everything works which is not always... More 

Helpful?
Thank Whitebeard83
Perrine B, Responsable relations publiques at BEST WESTERN PLUS Hotel Massena Nice, responded to this review

Dear guest, Thank you for sharing your thoughts and for this wonderfull 5/5. We make every effort to ensure each and every guest benefits from a very pleasant and enjoyable hospitality experience.It is always great to read such warm comments regarding our beautiful hotel and its wonderful attributes such as our staff and our buffet breakfast. It is a privilege... More 

Poole, United Kingdom
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just spent 4 nights in this fabulous hotel, we were met at the door by the Concierge who parked our hire car for us and brought it to the door each time we went out. The hotel is quite old but looks as though it has been refurbished recently and is spotlessly clean, bright and welcoming, although some... More 

Helpful?
1 Thank Julie W
Perrine B, Responsable relations publiques at BEST WESTERN PLUS Hotel Massena Nice, responded to this review

Dear Julie W, Thank you for this excellent rating of 5/5! I am pleased to read that you describe the BEST WESTERN PLUS hotel massena Nice as a "fabulous" place. We truly believe that service is the key to the best possible hospitality so I love to read reviews like yours! I will make sure to pass along your appreciation... More 

Zurich, Switzerland
Level Contributor
201 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked the hotel because of the location and the good reviews, but was quite a bit disappointed. Extremely small room. Heating/ventilation not properly working. Average breakfast. One day housekeeping forgot to clean the room. Front desk staff too occupied to view/great guests. Cumbersome and sloooow WiFi.

Helpful?
1 Thank Flowwolf
Rowlands Gill, United Kingdom
Level Contributor
96 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We spent four nights at Hotel Massena over New Year and found it an ideal base for our stay. It is right next to Massena Square ( very lively hub) and within easy walking distance of the Promenade des Anglais and the sea front. It is surrounded by many splendid restaurants, which is just as well, as the hotel itself... More 

Helpful?
Thank Lindsay W
Perrine B, Responsable relations publiques at BEST WESTERN PLUS Hotel Massena Nice, responded to this review

Dear Lindsay W, Many thanks for those glowing lines ! It’s a real pleasure to read that the BEST WESTERN PLUS Hotel Masséna Nice was “the ideal base for your stay”. We simply could not agree more with your comments on our hotel’s location that allows our guests to enjoy a calm day and quiet night in the hotel, with... More 

New York, New York
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 6, 2016

I wish I would have done my homework, I wasn't too happy with the state of the rooms at Hotel Massena they are tiny and dated. The location it self was absolutely amazing, the hotel is located at the center of it all, shops, cafes, buses, train and the city center.

Helpful?
Thank DSophiaNY
London
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 5, 2016

We stayed a few days just after Xmas before travelling to Avignon (we returned to Nice but stayed at another hotel on our return - we wish we had returned to Hotel Massena!). The rooms are slightly small but good value, clean and quiet. The breakfast was excellent and well worth the money. The decor of the hotel is, what... More 

Helpful?
1 Thank dernig
Perrine B, Responsable relations publiques at BEST WESTERN PLUS Hotel Massena Nice, responded to this review

Dear dernig, Thank you for being our recent guest and for taking the time to review your stay. We simply could not agree more with your comments on our hotel’s location that allows our guests to enjoy a calm day and quiet night in the hotel, with an easy and quick access to everything Nice has to offer ! From... More 

Toronto, Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 31, 2015

I love how throughout the hotel halls and in each room they have lots of of old framed pictures of Hollywood stars and other celebrities. This hotel is very close to Place Massena and maybe five minutes from the Promenade D'Anglais. The staff were all super friendly and helpful, and the room in very clean and fresh looking condition. I... More 

Helpful?
1 Thank kakaface
Perrine B, Responsable relations publiques at BEST WESTERN PLUS Hotel Massena Nice, responded to this review

Dear kakaface, Thank you for posting a superb review of the Hotel Massena after your recent stay onsite. I always enjoy when a guest understands the concept of the hotel, being an Art Deco, historical yet newly updated property. From our housekeeping staff to our Front Desk Agents, one of our top priorities is to fulfill all of our guests’... More 

Dorset
Level Contributor
180 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed December 27, 2015

We've just returned from a week staying at the Massena over Christmas, and were really delighted with our choice. It simply couldn't be better placed - a couple of minutes from Place Massena, only 5 minutes stroll away from the sea and the Promenades and market. And if you want to get a train to somewhere nearby - we spent... More 

Helpful?
3 Thank jojoDorset
Perrine B, Responsable relations publiques at BEST WESTERN PLUS Hotel Massena Nice, responded to this review

Dear JojoDoreste, We are thrilled to read of the excellent, five-star visit you have had on property. As you mention, our location is one that cannot be beat! We are central to so much of what Nice has to offer whether it is shopping, sightseeing or going out for a night on the town, there is something for everyone! The... More 

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