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AC Hotel Ambassadeur Antibes - Juan-les-Pins

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50-52 Chemin des Sables, 06160 Juan-les-Pins, Antibes, France
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1 room 1 guest
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AC Hotel Ambassadeur Antibes - Juan-les-Pins
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockholm, Sweden
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I visit the area around Juan Les Pins and Antibes a lot in my work and I have stayed many times at the Ambassadeur before it became a Marriott hotel. This was my first stay at the hotel under the new management and the quality is definitely higher now. The service was without complaints and the staff was very friendly... More 

Was this review helpful? Yes
Newfoundland, Canada
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Just stayed here the last two nights, mostly for business; the hotel is great except for the terrible Wifi. The hotel is great, the room was great, the bed was comfy, service and location fantastic. It was almost the perfect trip, except for the Wifi. I was in a Junior Suite on the 6th floor and I could not get... More 

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Hitchin, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Before we arrived I asked for best way to get from Airport. Reception couldnt have been more helpful or correct. Great bus service no. 250 stops 10 mins walk from hotel. On arrival 12.15 for a long weekend for my Partners 50th Birthday, we had been upgraded to a Pool View room and had half bottle champagne and macaroons in... More 

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Kent, U.K.
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Given everything happened to us while at this hotel, this should be a highly negative review. We lost access to water on two consecutive evenings - once there was no water at all, so even flushing the toilet was impossible, and on the second occasion there was no hot water (cold showers, even in the height of Summer, are not... More 

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Management_Hotel_AC, Guest Relations Manager at AC Hotel Ambassadeur Antibes - Juan-les-Pins, responded to this review

Dear Mr. KentCouple Thank you for taking the time to share your recent experience at the AC Hotel Ambassadeur Antibes- Juan les Pins. Following your feedback I noticed that you had some issues in your room, technical problems regarding the water or the Minibar, although as you mentioned we tried to get it fixed. To add I totally understand your... More 

2 reviews
2 of 5 stars Reviewed 4 days ago NEW

This is supposed to be a luxurious hotel which costs something but that jas everything you need. Except it's not. You pay a lot of money for the breakfast which is okay but not wow or anything. You pay 25 euro per person extra to go to the hotel beach... our room was super small. The minifridge broke and the... More 

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Management_Hotel_AC, Guest Relations Manager at AC Hotel Ambassadeur Antibes - Juan-les-Pins, responded to this review

Dear Mr. Flo V, Thank you for taking the time to share your recent experience at the AC Hotel Ambassadeur Antibes- Juan les Pins. Following your feedbacks we noticed that you found the prices of our breakfast and beach a little expensive, even though we are not more expensive that other hotels around Juan les Pins in the same category... More 

Travelers are raving about these Juan-les-Pins hotels

Boston, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 1 week ago

Where to even begin? I'll start at the beginning. First. when we arrived we were told the room we booked (with a balcony) was not available, and the private beach was fully booked. What's the point of a reservation and why wasn't I told to make a reservation for the beach in advance??? The room we were given instead didn't... More 

Was this review helpful? Yes
Management_Hotel_AC, Guest Relations Manager at AC Hotel Ambassadeur Antibes - Juan-les-Pins, responded to this review

Dear Mrs. Susan S, Thank you for sharing your experience with us on our Tripadvisor page, your feedback is important and can only help us improve our service. Following your feedback's we are sorry to witness that you didn't like the room that was attributed to you upon your arrival, therefore as you mentioned, it was changed the second day,... More 

Yerevan, Armenia
1 review
5 of 5 stars Reviewed 1 week ago

We've been there from 07 to 18 August in Junior suite. The management of hotel are very hospitable, courteous and professional especially director of reception Mr. Philip and administrator Mr. Marat. We are very pleased meeting with Annie Calogirou from hotel staff very communicable, proficient and kind person. Hotel has a good pool and a nice position close to the... More 

Was this review helpful? Yes
Management_Hotel_AC, Guest Relations Manager at AC Hotel Ambassadeur Antibes - Juan-les-Pins, responded to this review

Dear Mrs Ara H, Thank you for sharing your experience at the AC Hotel Ambassadeur Antibes- Juan les Pins With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations, to add we are glad to witness that you liked the location and the... More 

Nottingham, United Kingdom
Level Contributor
329 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From start to end a please experience as far as the hotel and their staff go. We were upgraded lots of luggage move to our room (Lots of Wine) with no issues. Staff at the pool were great and had to put up with a lot from obnoxious guests who tried to steal all the loungers, There is only so... More 

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London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Disastrous !!! from the moment we arrived at this Hotel.Terrible Welcome.No room at the swimming Pool and their private beach.Even not allowed to sit in a chair at the pool without any vacant chaise longue as the pool attendant said we can't come in, ridiculous rule ! showed zero tolerance to rule flexibility for such occurrences.Untrained staff and uneasy atmosphere,... More 

Was this review helpful? Yes 1
Management_Hotel_AC, General Manager at AC Hotel Ambassadeur Antibes - Juan-les-Pins, responded to this review

Dear mjfab1, Thanks you for sharing your experience with us on our tripadvisor page, your feedback is important and can only help us improve our service. The arrival and pool experience was not satisfactory; I may admit that August is the very high season, the pool area is in a great demand and that it's sometimes impossible to us to... More 

Mulhouse, France
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very convenient hotel if you are attending a conference at the Congress center which is just across the street. It is nice and modern. Very close to the sea front and its bars and restaurants. My room was nice although the bathroom was very tiny. I had a nice terrace with a view over the pool. However, there was a... More 

Was this review helpful? Yes
Management_Hotel_AC, Responsable relations clients at AC Hotel Ambassadeur Antibes - Juan-les-Pins, responded to this review

Dear Sir, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Ambassadeur Antibes- Juan les Pins. Following your feedbacks, we are glad to notice that you appreciated the hotel and the room, despite some issues you had in the hotel, regarding the connecting door’s I agree on... More 

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