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AC Hotel Ambassadeur Antibes - Juan-les-Pins

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50-52 Chemin des Sables, 06160 Juan-les-Pins, Antibes, France
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AC Hotel Ambassadeur Antibes - Juan-les-Pins
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AC Hotel Ambassadeur Antibes - Juan-les-Pins
AC Hotel Ambassadeur Antibes - Juan-les-Pins
AC Hotel Ambassadeur Antibes - Juan-les-Pins
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277 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed today NEW

I am part of a corporate flight crew and I stay in hotel on average of 150 nights a year all over the world. I have found out that when often traveling alone, more important that hotel amenities is the personal touch great people can provided with great service and a warm smile! In this Hotel a big reason we... More 

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London, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were told on arrival that there was valet parking service as "this is a 5 star hotel" which is great however, parking is extra, wifi is extra, use of the private beach is extra on top of an already expensive room rate this is disappointing. The pool is good and service round the pool is excellent but there is... More 

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Level Contributor
14 reviews
12 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Clean property White theme building A bit slow response from Front Office officers Small size bedroom A bit old interior of hotel room Small bathroom Very creepy Parking Area Comfortable Lobby Lounge with a great chosen furniture Overall it was okay

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London, United Kingdom
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just one complaint. The pool deckchairs are horribly uncomfortable and very hard to get in and out of!! Bring back some decent softer chairs!!!! Gave me backache staff very nice and hotel chic and central with very easy access to all juan and surrounding areas have to offer which is a lot!!

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1 review
1 of 5 stars Reviewed 1 week ago

Not worth the money! We booked a room with a city view, and got a room with a view right in a hedge. When we said that this most be an mistake, the guy in the reception was showing us an bad attitude, and said that this was the city view. After some discussion with the man at the front... More 

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Management_Hotel_AC, Front Office Manager at AC Hotel Ambassadeur Antibes - Juan-les-Pins, responded to this review

@Kine J : Thanks for taking the time to bring issues up to our attention, it is valuable feedback. We are sorry to see your stay with us was not satisfactory, mostly due to our front desk agent you have mentioned in your comments. It is not our standards, you seem to know Marriott hotels policy, and all our efforts... More 

1 review
5 of 5 stars Reviewed 1 week ago

We liked our two-weeks stay at the Ambassadeur Hotel in Antibes very much. We enjoyed very high quality service and had an opportunity to relax. The staff was very friendly and helped us in every possible way. Special thanks to the rezeption-administrator Marat. He helped us several times with advice and always lended a helping hand. He maid our stay... More 

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1 of 5 stars Reviewed 1 week ago

The title should some our experience up. The hotel is extremely poorly managed, lacks a common understanding of client service, and falls well short of services that can be provided by competitors at and equal price in this area. Don't waste your money. My wife and I had requested an upgraded room. We requested a queen or king bed and... More 

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Management_Hotel_AC, Front Office Manager at AC Hotel Ambassadeur Antibes - Juan-les-Pins, responded to this review

@David G, thanks for taking the time to leave a review and for bringing several issues up to our attention. Your feedback is very valuable. We are sorry to see we have not met your expectations, and the efforts will be put together to find out why it took so many calls for a bed to be changed, and still... More 

Chicago
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Guest rooms are small but well appointed and efficient. And we appreciated having a little terrace with a slice of a view of the water. The staff was very helpful. Front desk is small, at times lightly staffed. Check in was efficient and informative with Antoine's help. Check out took a little longer with all the check-in happening at the... More 

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Powder Springs, GA
Level Contributor
164 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The was a very small but cozy and comfortable room. The bathroom was obviously not made for a woman because there is really no counter space to put all of our essentials. The shower area has a half door which is one of my pet peeves. I can never understand why they can't just put either a full door or... More 

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Management_Hotel_AC, Front Office Manager at AC Hotel Ambassadeur Antibes - Juan-les-Pins, responded to this review

@MadameD677, thanks for your comments, we are glad to see you have enjoyed your stay wih us, and liked the pool view room. Your review has been shared with our Director of engineering for possible action to be taken (shower glass / curtain, and AC power). We are looking forward to welcoming you back and this time we hope you... More 

Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a first class hotel with all the amenities located in the heart of Juan-les-Pins and close to beaches and a significant numbers of fine restaurants in the town. The rooms are spacious and feature a private balcony where you can kick back and relax after an active day. The pool and modest fitness facilities keep you active enough... More 

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Management_Hotel_AC, Front Office Manager at AC Hotel Ambassadeur Antibes - Juan-les-Pins, responded to this review

@Ken L, thanks for your review on our tripadvisor page, we appreciate the time you have taken to share your comments. Our location and facilities are indeed very convenient, and we are happy to see you have enjoyed your recent stay with us. We hope to see you again soon, and renew the experience Best regards Philippe Benneian More 

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