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New Chastillon

4.0 of 5 Centre Station | Isola 2000, 06420 Isola, France (Formerly Hotel du Soleil Le Chastillon)
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New Chastillon
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87 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
34 reviews 34 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 11, 2014

Check in was not until 5pm which is ridiculous as the whole guests all come to check in at the same time! we arrived at 11am and asked if there was any chance of our room being ready earlier as I had a broken foot and we were told no! no attempt was made to ask the cleaners to clean... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 2, 2014

After reading the terrible reviews for this hotel, we decided to give it a go as we wanted an apartment with our own kitchen on the slopes rather than a hotel room. We were extremely pleased with our choice. Check-in is supposed to be from 5pm but we managed to check in at 4pm. Our one-bedroom apartment was spacious, clean,... More

Was this review helpful? Yes 3
Marseille, France
4 reviews 4 reviews
4 of 5 stars Reviewed March 31, 2014

Arrived Friday night and leaving Sunday morning: good weekend. The room was at first level. Pretty quiet, not too much noise coming from inside or outside the apartment. Nice architectural building and friendly staff. Since it is not really an hotel you have to bring dish soap, sponge, trash bag or you can buy one 8 euros at reception.

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Leamington Spa, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2014

Having read the reviews for this hotel, we were not expecting much. However, we were more than pleasantly surprised. We booked a studio apartment which was spotlessly clean, warm & well equipped. We managed to check in at 4pm & the staff were very helpful. Perfect location for the slopes, we will definitely stay here again.

Was this review helpful? Yes 1
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 21, 2014

The hotel was very clean and the rooms acceptable. Great location and staff helpful, looking forward to staying there next year. The ski in out was very convenient, ski hire shops close by and good parking.

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Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 20, 2014 via mobile

Currently staying in this revamped hotel. Best described as a prison in appearance. No ski in and out but have to walk down steep steps. No bar or restaurant as before and all the walls are painted gray. The heart and soul have been taken way from this place. No more log fire in restaurant. The only positive thing to... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 19, 2014 via mobile

After a long day of skiing, all we wanted to do was check in, shower, and rest. Unfortunately, there was only one poor overwhelmed reception attendant, who spent about 30mins on the phone trying to sort out an internet problem, before even attempting to address the long line of people who, like ourselves, we're desperate to check in. Upon finally... More

Was this review helpful? Yes 1
Genoa, Italy
1 review
1 of 5 stars Reviewed February 17, 2014

Booking this hotel ruined me SKI weekend. I had booked to hotel on the day of arrival as had the group I was going with. As my friends were due to arrive before me I asked them to collect my key as I know there not 24hr reception (slightly annoying in itself) Upon arrival my friends asked for my Key... More

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3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 22, 2013

To start, check-in is only from 5pm, check-out is 10am. When we arrived there all we wanted to do was have a place to put our gear for the day until we were allowed to check in that evening. We were told by the front desk that they cannot help us with no advice offered on where we could leave... More

Was this review helpful? Yes 3
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Additional Information about New Chastillon

Address: Centre Station | Isola 2000, 06420 Isola, France (Formerly Hotel du Soleil Le Chastillon)
Location: France > Provence > Alpes Maritimes > Isola
Price Range (Based on Average Rates): $
Hotel Class:4 star — New Chastillon 4*
Number of rooms: 54
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