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Mercure Hyeres Centre

4.0 of 5
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19 avenue Ambroise Thomas, 83400 Hyeres, France
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Mercure Hyeres Centre
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Ranked #10 of 33 Hotels in Hyeres
A recent review
3 of 5 stars Reviewed October 28, 2014
Daniele P
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247 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
116 reviews 116 reviews
18 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed October 28, 2014 via mobile

But not too bad. Air conditioning was at the floor level and we were freezing for 3 days. But Celine at the reception was super to handle all things which were not well done. Restaurant at the swimming pool side was nice and good and breakfast as well. It could be better with some maintenance....

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h1055, Directeur général at Mercure Hyeres Centre, responded to this review
Google Translation

Merci de nous avoir fait part de vos commentaires qui nous permettent de toujours nous améliorer. Au plaisir de vous... More 

Luxembourg City, Luxembourg
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 23, 2014

We didn't have the choice. We normally trust Mercure hotels. But this time we were totally disappointed. Very high price for a very bead service!! The room wasn't really prepared. We paid for a double room (2 persons) 205 €. Bath: products for only 1 person! Coffee area in the room: There was the rest of which people before us... More 

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St-Paul-de-Vence, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

Just spent 2 nights on a mini break at this hotel. Really well placed - walking distance to the old town of Hyeres and a 10/15 minute drive to the beaches. The room was small but very clean and modern with even a small fridge to put drinks in. The staff were all really friendly and helpful. Already planning to... More 

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Lyon, France
1 review
2 of 5 stars Reviewed June 3, 2014

They had a problem with hot water...we waited more than 3 hours to have a hot shower (so we couldn´t go out to have dinner) and in the end we just took a cold one. Everyone was very arrogant, rude and non professional, including the staff manager. In the end, they didn´t offer something (like a drink, for example) in... More 

Review collected in partnership with Mercure Hotels

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h1055, Directeur général at Mercure Hyeres Centre, responded to this review
Google Translation

Chère Madame, à notre grand regret, il peut arriver, heureusement rarement, des problèmes techniques inattendus dans un hôtel. Ce qui... More 

Libreville
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2014

Called reception to tell they say "we are coming" NOT! so I go down and the girl will not get me a lamp from another room because the rooms are different. she says I can change rooms. so I go up to "see the other room, which is exactly the same so I grab the lamp. I am greeted by... More 

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h1055, Directeur général at Mercure Hyeres Centre, responded to this review

Thank you for taking the time to share your comments and we are sorry for the inconveniences you encountered We will do whatever is necessary for this kind of small problems do not recur Hope to see you soon and give you total satisfaction Best regards More 

Berkeley, United Kingdom
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 15, 2013

We found this a great hotel over an 8 night stay, our first to this region. It is not that close to the coast, about a 15 minute drive away, but it is just a 10 minute walk into the centre of Hyeres, a lovely old town with good restaurants and gardens with great views over the surrounding country. Although... More 

Review collected in partnership with Accorhotels.com

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Contributor
16 reviews 16 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 1, 2013 via mobile

Stayed at the Mercure Hotel for two nights whilst driving through France. Rooms are all air conditioned, comfortable beds, with a couple of free waters in the mini fridge. Close to the town centre. Staff were very friendly and helpful . I would definaty stay here again if I'm in the area.

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Southampton, United Kingdom
Top Contributor
67 reviews 67 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 23, 2012

Stayed here for a few nights and would describe the rooms as functional if a tad small. Rooms and bathrooms are clean and bright and there is free WiFi. We didn't eat at the hotel restaurant as there are many just a short walk away (inland/north) but we did enjoy the bar. Breakfast was, well, French - a cold buffet... More 

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