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Mercure Thalassa Port Frejus

4.0 of 5
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Rue Forces Francaises Libres | Port Fréjus ouest, 83600 Frejus, France
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Mercure Thalassa Port Frejus
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Ranked #7 of 21 Hotels in Frejus
A recent review
3 of 5 stars reviewed 5 days ago
Petrus61 Nice, France
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578 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nice, France
Level Contributor
281 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We spent 2 nights in this hotel situated on the Fréjus harbor. The standard of this hotel is definitely not 4-star (we are used to travel and stay in 4 and 5-star hotels). The room was OK facing the harbor but the bathroom was very small, there were no slippers in the room and the parking was not free (15€... More 

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Portrush, United Kingdom
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located right in the centre of the port area so once you get get there you can walk to most places including the beach which is directly accessed from the hotel. Our room and general cleaniness was good and the staff all very plesant and helpful. We didn't eat a main meal in the hotel but breakfast... More 

Was this review helpful? Yes 1
Claire B, Responsable réception at Mercure Thalassa Port Frejus, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Woodstock, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 20, 2015

We stayed at this location for several days as tourists. The hotel staff was very helpful and spoke excellent English (but always let us practice our French). The rooms are modern and very comfortable. Our first room had a strange smell and the staff quickly switched us to another one at our request. They were very helpful. We ate at... More 

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Claire B, Responsable réception at Mercure Thalassa Port Frejus, responded to this review

Dear Ellen H, We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Quebec City, Canada
2 reviews
2 of 5 stars Reviewed September 18, 2014

I went to Ibis budget and it was as good as this hotel, but 100 Euros less expensive... We paid 16 Euros for the breakfast... we thought it was included... It was good, but doesn't worth the price. The beach is not private, but it is in front of the hotel. The outdoor pool close very early and even earlier... More 

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Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

We are sorry that the service was not as high as your expectations. The hotel is situated fews metres of the plublic beach (without having any road has to cross), of the Natural base and the Harbor what gives him a very pleasant place for a weekend onto Fréjus. The schedules of the outdoor swimming begging from 08:00 am till... More 

Travelers are raving about these Frejus hotels

london
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 16, 2014

This hotel is very well located, on top of beach and colourful port. The rooms are pleasant, all those overlooking the sea and gardens with a balcony. However our bathroom, which incidentally had a wonderful double shower, was badly lacking from a maintenance point of view. The formica shelving around the wash basin was missing two edge strips of formica... More 

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Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear Ivan_Benjamin, We thank you for having taken time to share your remarks on your stay to the hotel. Your observations help us to improve our level of service and we will Be assured that some measures will be implemented to improve the evoked services. Concerning the outsides of the hotel, the swimming pool, the gardens, we unfortunately have no... More 

Bristol, United Kingdom
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 6, 2014 via mobile

The hotel is right by the beach. The pool is nice and clean. The bedrooms are the standard mid size and they all have a terrace with table and chairs, our room was facing a beautiful garden with pristine lawns. There is parking all around the hotel, you have to pay at the meter but that didn't bother me as... More 

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Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear Juan, First of all thank you for having shared your experience with the community Trip Advisoir. We are delighted to read that your stay within our establishment passed well and that you appreciate the latter. We shall not miss to share your comments with our teams which work on the everyday for your satisfaction. In the pleasure to welcome... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 29, 2014 via mobile

We had a basic room here which did smell a little of smoke from the previous guests but honestly that didn't bother us.... It was a perfect hotel as it really is right on the beach and adjacent to the beautiful harbour. Bed comfortable. Location is amazing!!! Staff really nice and helpful x

Was this review helpful? Yes 2
Claire B, Responsable réception at Mercure Thalassa Port Frejus, responded to this review

Dear SharonSharman, Thank you for having taken time to express us your opinion on your stay. We are delighted that our location gave you complete satisfaction. Looking forward to welcoming you in our hotel. Cordially Marjolaine Amour. More 

London, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 22, 2014

Doesn't look much from the outside but inside is done very nicely. Direct access to beach/beach bar which is a great spot. The pool area is very nice if you can manage to get beds which we did most days. Staff are helpful and friendly. Good sized rooms with nice bathrooms. We found the bar area a little hot. AC... More 

Was this review helpful? Yes 1
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear AmyLou, Thank you for your advice on Trip Advisor. Happy to read that you enjoied your stay with our team in our hotel Mercure Fréjus, We hope to see you again, Sincerly. More 

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