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All 22 Frejus hotels

Mercure Thalassa Port Frejus

4.0 of 5 Hotel   |   Rue Forces Francaises Libres | Port Fréjus ouest, 83600 Frejus, France
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Mercure Thalassa Port Frejus
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Ranked #9 of 22 Hotels in Frejus
A recent review
3 of 5 stars Reviewed September 16, 2014
ivan_benjamin london
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488 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Quebec City, Canada
2 reviews
2 of 5 stars Reviewed 4 weeks ago

I went to Ibis budget and it was as good as this hotel, but 100 Euros less expensive... We paid 16 Euros for the breakfast... we thought it was included... It was good, but doesn't worth the price. The beach is not private, but it is in front of the hotel. The outdoor pool close very early and even earlier... More

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Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

We are sorry that the service was not as high as your expectations. The hotel is situated fews metres of the plublic beach (without having any road has to cross), of the Natural base and the Harbor what gives him a very pleasant place for a weekend onto Fréjus. The schedules of the outdoor swimming begging from 08:00 am till... More

london
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 16, 2014

This hotel is very well located, on top of beach and colourful port. The rooms are pleasant, all those overlooking the sea and gardens with a balcony. However our bathroom, which incidentally had a wonderful double shower, was badly lacking from a maintenance point of view. The formica shelving around the wash basin was missing two edge strips of formica... More

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Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear Ivan_Benjamin, We thank you for having taken time to share your remarks on your stay to the hotel. Your observations help us to improve our level of service and we will Be assured that some measures will be implemented to improve the evoked services. Concerning the outsides of the hotel, the swimming pool, the gardens, we unfortunately have no... More

Bristol, United Kingdom
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 6, 2014 via mobile

The hotel is right by the beach. The pool is nice and clean. The bedrooms are the standard mid size and they all have a terrace with table and chairs, our room was facing a beautiful garden with pristine lawns. There is parking all around the hotel, you have to pay at the meter but that didn't bother me as... More

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Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear Juan, First of all thank you for having shared your experience with the community Trip Advisoir. We are delighted to read that your stay within our establishment passed well and that you appreciate the latter. We shall not miss to share your comments with our teams which work on the everyday for your satisfaction. In the pleasure to welcome... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2014

We had a basic room here which did smell a little of smoke from the previous guests but honestly that didn't bother us.... It was a perfect hotel as it really is right on the beach and adjacent to the beautiful harbour. Bed comfortable. Location is amazing!!! Staff really nice and helpful x

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Claire B, Responsable réception at Mercure Thalassa Port Frejus, responded to this review

Dear SharonSharman, Thank you for having taken time to express us your opinion on your stay. We are delighted that our location gave you complete satisfaction. Looking forward to welcoming you in our hotel. Cordially Marjolaine Amour. More

London, United Kingdom
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 22, 2014

Doesn't look much from the outside but inside is done very nicely. Direct access to beach/beach bar which is a great spot. The pool area is very nice if you can manage to get beds which we did most days. Staff are helpful and friendly. Good sized rooms with nice bathrooms. We found the bar area a little hot. AC... More

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Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear AmyLou, Thank you for your advice on Trip Advisor. Happy to read that you enjoied your stay with our team in our hotel Mercure Fréjus, We hope to see you again, Sincerly. More

Zurich, Switzerland
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 16, 2014

The location is very good! The musician Friday nights is great! Rooms are good and well sound isolated. What is not that good: We had to park the car outside, in the hotel they sold us a parking ticket just for night parking (means one needs to repark the car every morning)! luckily we speak french und found out that... More

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Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear Maria Krasa, Thank you to take time to comment your stay. We are very sorry for the troubles about the breakfast, and we shared your comment with our team. They will be more attentive. The parking is payable each days, and we check with the reception if the explications are not clear. Sorry about that, Thank you for Ace... More

Belgium
1 review
4 of 5 stars Reviewed August 6, 2014

Very good service (thank you Nicolas and the entire team). Child friendly hotel. Excellent location at the beach (no road in between). Great food and very enjoyable animation by François. (Wednesday evening music animation)

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Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review
Google Translation

Cher client, Merci beaucoup pour ces compliments, nous sommes ravis que votre séjour vous ai donné entière satisfaction. Au plaisir... More

Sheffield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2014

We arrived tired and hot after a long journey. Trying to park the car in the underground hotel car park after a very long and tiring journey was a nightmare. The space allocated was very tight and difficult to park and a pile of old carpets had been placed there, this was a brand new large Mercedes car so we... More

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Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear Youel, We very much appreciate your comments regarding your stay at Thalassa Sea & Spa at the Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More

Malaga, Spain
Top Contributor
60 reviews 60 reviews
34 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 17, 2014

Uneventful check in by friendly and helpful staff. `Rather cramped and narrow basement parking with coded access. Elevator access directly to your floor/room. Indoor secure parking needs to be reserved in advance. Had a salad lunch in the simple but nice bright restaurant, with view on the garden. Nicely furnished clean and bright room with balcony on street side, 'admiring'... More

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Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear RobMalaga, Thank you for taking the time to write on TripAdvisor. We hope you keep a good memory of your stay in our hotel, and our town. We share you comment with the team. Your feedback is important for us to improve our service. Sincerly More

cork
Top Contributor
58 reviews 58 reviews
38 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed July 16, 2014

A very clean, comfortable and modern hotel located in the port with direct access to the beach. We had a room with a balcony overlooking the street. Not a great view, but still quiet. Great shower. Breakfast was excellent. A very good selection. I certainly didn't notice any powdered eggs! Lovely swimming pool. You need to book the car park,... More

Was this review helpful? Yes
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

We very much appreciate your comments regarding your stay at Thalassa Sea & Spa at the Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More

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Additional Information about Mercure Thalassa Port Frejus

Address: Rue Forces Francaises Libres | Port Fréjus ouest, 83600 Frejus, France
Phone Number:
Location: France > Provence > French Riviera - Cote d'Azur > Frejus
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Thalassa Port Frejus 4*
Number of rooms: 106
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Also Known As:
Mercure Thalassa Port Frejus Hotel
Mercure Hotel Fréjus

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