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BEST WESTERN Hotel Elixir Grasse

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Rue Martine Carol, 06130, Grasse, France (Formerly Mercure Grasse)
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1 room 1 adult
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BEST WESTERN Hotel Elixir Grasse
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152 Reviews from our TripAdvisor Community

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Devon
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed October 26, 2015

Out of the 125 hotels booked during our trip this was the 3rd most expensive but it really was worth the money. To start with, the reception staff had to cope with us at very short notice but booking in was efficient, courteous and, given the language barriers on both sides, extremely enjoyable.At all times, whoever was behind Reception,was most... More 

Helpful?
Thank DevonJohn
Killiney, Ireland
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed October 16, 2015 via mobile

This is a deeply disappointing hotel. While it no doubt fulfils the technical requirements for its four star rating, we found none of the qualities that should distinguish a four star hotel from one with a much lower rating. Arriving this (Friday) evening after a strenuous day's travel, my wife and I were looking forward to a good Provençal meal... More 

Helpful?
Thank JohnBiggar

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Soderkulla, Finland
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 1, 2015

This hotel is excellent for business or leisure. It is brand new and very well equipped. It is on the hotel near small village called Grasse. Without a car it is not very easily approached and I would like to recommend it to the people who want to just relax, being on the pool or do some small exercises in... More 

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Helpful?
Thank Matti R. S
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 23, 2015

The hotel itself was pretty good - as the other reviews would suggest, but they went above and beyond for us with the customer service. We had only brought hand luggage with us, as we were only in France for the night, and we realised that at Heathrow we had bought a 250ml bottle of Jo Malone perfume! We spoke... More 

Helpful?
1 Thank 06cbrocb
Market Harborough, United Kingdom
Level Contributor
310 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
2 of 5 stars Reviewed September 23, 2015

The only reason I can see why you would want to stay here is that you have a meeting at the hotel and you need to stay overnight, during the week and not at weekends. Otherwise there are just too many reasons not to. Firstly one needs to be aware that this hotel is over 2 kms from the centre... More 

Helpful?
1 Thank MikeJL59
Calvados, France
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 15, 2015

I can't recommend the hotel highly enough. I had a great room, the food was good, both the lunch by the pool, and excellent choice at breakfast. The staff were friendly and welcoming, and very helpful. Very easy to reach by public transport.

Helpful?
Thank Causette1
Staffordshire, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 10, 2015 via mobile

Spend two weeks at this four star hotel. It was very relaxing and nice and quiet. Rooms were cleaned to a high standard everyday. Although for some reason our plastic cups for rinsing your mouth after brushing your teeth kept being taken and no new ones left which was a nuisance even though we did mention it at reception. Food... More 

Helpful?
Thank Jackiestilgoe
1 review
1 of 5 stars Reviewed August 21, 2015 via mobile

Definitely not a 4 star hotel. Rooms are very small, no ventilation in the bathroom, so there was still a lot of moist the next morning. Wifi only worked after 3 fruitless attempts to log on. Only 1 elevator, so had to wait quite a while. Only reason I stayed is that I arrived late in Grasse, without any reservation,... More 

Helpful?
Thank Andre V
Nahariya, Israel
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed August 18, 2015

My family and I were staying at the Elixir Grasse in a family room. The family room consists of two adjoining rooms. In one room was a shower, and a bath in the other room. Rooms are equipped with a coffee set, refrigerator, safe, Wi-Fi (slow) and air conditioning. The rooms are clean, neat and simply decorated. The reception staff,... More 

Helpful?
Thank AmirFDM
Pisa, Italy
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed August 14, 2015

I did not understand the reason of the price of this hotel. We have been forced to stay here for one night but the price is too high for the services the hotel offers. Furthermore, the people working in the hotel were not able to supply any information about wifi and only pointed to a pc in a corner. However,... More 

Helpful?
Thank ilprofpisa
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