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Mercure Cannes Croisette Beach

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13 rue du Canada, 06400 Cannes, France
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Mercure Cannes Croisette Beach
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73%
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KEY AMENITIES
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Mercure Cannes Croisette Beach
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    308 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (37)
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    London, United Kingdom
    Level Contributor
    20 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 28 helpful votes
    3 of 5 stars Reviewed yesterday NEW

    I found myself sitting behind this computer struggling to come up with an honest and fair review for this hotel and the reason for this is as follows... And lets not forget the facts.... this hotel is plonked 150 yards from the main croisette sooo the location of it is almost perfect.... And as we all know its by no... More 

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    Essex, UK
    Level Contributor
    14 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 4 days ago NEW

    This hotel is such a great find for Cannes - it is an expensive town and this is a reasonable hotel with the best location! The room was large with a big balcony, the bathroom lovely and modern. Service was great, Lionel on reception was very helpful! The courtyard although small with a small pool was beautifully done and was... More 

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    Huntington Beach
    Level Contributor
    136 reviews
    29 hotel reviews
    common_n_hotel_reviews_1bd8 66 helpful votes
    4 of 5 stars Reviewed 5 days ago NEW

    We stayed in Cannes last year and spotted this hotel about 200 yards from the Croisette, next to the Carlton. We chose a junior suite which is only a tad pricier than a standard room, but well worth it for the space it provides. Service in the hotel is wonderful and friendly. The housekeeping is clean but every day there... More 

    Was this review helpful? Yes 1
    Michel C, General Manager at Mercure Cannes Croisette Beach, responded to this review

    Dear Julian, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

    Austin, Texas
    Level Contributor
    5 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed 1 week ago

    Check in is supposed to be at 12:30 PM at this hotel. We arrived at 3:30 pm and the room was not ready. We were told the room would be ready in 25 minutes and it was not ready until 2 hours later, 5 hours after the check-in time. Communication with the reception people was poor during this process. Concierge... More 

    Was this review helpful? Yes
    Michel C, General Manager at Mercure Cannes Croisette Beach, responded to this review

    Dear Guest Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

    Bucharest, Romania
    Level Contributor
    3 reviews
    1 of 5 stars Reviewed 2 weeks ago

    Cannes it's one of our summer escapes for 10 years and for the last 6 years we stayed at this hotel. We just arrived home yesterday from Cannes and I must say that it was horrible. The room was not ready when we checked in at 4 pm. The claning lady was cleaning the room in most of the days... More 

    Was this review helpful? Yes
    Michel C, Manager at Mercure Cannes Croisette Beach, responded to this review

    Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you know as a loyal guest of our hotel, this experience does not reflect the quality of service we... More 

    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed June 26, 2015

    Great hotel and friendly staff, always a smile no matter what time of day, many thanks to Harvey and Pascal and the rest of the staff. Well placed for the promenade and shopping, a nice outside patio area with pool ideal for relaxing with a gin and tonic, a really good breakfast served by really nice and pleasant staff, in... More 

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    Bedworth
    Level Contributor
    10 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    3 of 5 stars Reviewed June 21, 2015

    We have just stayed at the hotel for a week and I have to say that the service wasn't as good as when we stayed there two years ago. The positives are that the hotel is spotlessly clean and in a great position, close to the promenade an just a short walk to the shops and restaurants. The negatives are... More 

    Was this review helpful? Yes
    Michel C, General Manager at Mercure Cannes Croisette Beach, responded to this review

    Dear Mrs Bedworth, First of all, we would like to thank you for your loyalty and sharing your experience in our hotel. We are sorry that your second stay with us did not hit your expectations. You can be assured that your comments have been shared with our team in order to avoid this kind of experience. The satisfaction of... More 

    Level Contributor
    14 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    4 of 5 stars Reviewed June 5, 2015

    Visited this hotel during the Film Festival, which was expensive for what it was but a great value due to it overall satisfying quality and, most of all, amazing location next to Croisette and everything, 10 mins something walk from Palais. This is a good hotel with fair basic quality but not that high 4 star product. The staff are... More 

    Was this review helpful? Yes
    New York City, New York
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed May 26, 2015

    I prefer this hotel in Cannes to most others as their staff is excellent and cater to their guests; in addition, the hotel has the finest breakfast in all of Cannes, a real hidden treat! Hotel Croisette Beach is a wonderful business and vacation hotel; it is relaxing, clean, comfortable, and classy. At the same time,

    Was this review helpful? Yes 2
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