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InterContinental Carlton Cannes

#15 of 135 Hotels in Cannes
Certificate of Excellence
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58 La Croisette | CS 40052, 06414 Cannes, France
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InterContinental Carlton Cannes
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InterContinental Carlton Cannes
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1,039 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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Salt Lake City, Utah
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Been in Cannes a couple times for a trade show, this hotel was amazing, I had a chance to stay on the penthouse, wonderful view, excellent service, high quality. The breakfast was amazing, a lot of variety, delicious pastries .

Was this review helpful? Yes
Raphael D, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Ribeirow11, Many thanks for taking the time to write such a nice review! We aim at providing to our guests a unique and authentic experience they would always keep in their memories, and we are so glad to learn that we have been successful with you. Be assured that we will share your compliments about the service and the... More 

Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A beautifully located and decorated hotel overviewing the sea. Very large and comfortable rooms, great service, but terrible Wifi. The free option is limited for 3 hours each time (you can login again, but it's a hassle) and the paid option is 25 euro for 2mb and (wait for it) 200 euro (no typo... two hundred) for 30Mb speed. Ridiculous... More 

Was this review helpful? Yes
New York City, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment I got out of the car, the service was impeccable. The check-in process was painless and both the front desk and concierge were very knowledgeable. I was only there for one night en route to the airport so didn't feel the need to upgrade my room. Had a single room facing the city which was quiet and... More 

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Raphael D, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear CNNYC, First of all, thank you very much for having taken the time to leave your comments following your stay at the Intercontinental Carlton Cannes . We were happy to read that you enjoyed your visit and that we managed to meet your expectations in all of its aspects. Your satisfaction represents our main goal and such a positive... More 

Senior Contributor
34 reviews 34 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a standard double room which turned out to be the biggest standard room we have ever had. Bed was very comfy and the everything was perfect. Best of all is the service, porter, restaurant, housekeeping, reception etc, all PERFECT. Good mix of crowd and very family friendly. Will stay there again when we return.

Was this review helpful? Yes 1
Raphael D, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Fong Choo, Thank you very much for sharing your review regarding your recent stay at the Intercontinental Carlton Cannes. We were happy to read that you enjoyed your visit and that we managed to reach your expectations in terms of quality and service. It is always a pleasure for us to receive such a positive feedback rewarding the continuing... More 

Naples, Florida
Top Contributor
146 reviews 146 reviews
70 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 1 week ago

I cannot believe the poor reviews on here. Either I'm the easiest going person or there are some extremely anal people out there that wouldn't have a good time anywhere. First off, yes, the hotel is older - if it wasn't you wouldn't have the history behind it that it does. That is part of what draws people to stay... More 

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Raphael D, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear jmoonesq, Thank you very much for taking the time to write such an outstanding review following your experience at the InterContinental Carlton Cannes. We could not have wished for a better recognition of our legendary hotel! It is very gratifying to read such delightful comments, as we make our best to ensure a memorable stay to our valued guests... More 

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third visit to Cannes, and the Carlton did not disappoint. In fact, we were treated like royalty. The rooms are beautiful, the service outstanding, and the location perfect for shopping and dining. We were generously upgraded to the Alain Delon Suite, which was the largest hotel suite I've ever experienced, with a huge terrace and enormous living... More 

Was this review helpful? Yes 2
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear TravelDesignFoodie, Thank you very much for sharing your experience at the Intercontinental Carlton Cannes Your kind comments about the hotel and the employees are highly appreciated. We are delighted to learn that we were able to leave a positive impression, ensuring that we deliver an experience in line with our guests’ expectations. We were also happy to read that... More 

Monte-Carlo, Monaco
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Old palace with some very shoddy rooms with filthy carpets. We were shown 3 rooms before finally finding an acceptable room on the side of the hotel. Very disappointing. The hotel is trading off previous glory days and is miles away from the standards of service delivered in today's top hotels. The prices of simple foods are extortionate for example... More 

Was this review helpful? Yes 1
Raphael D, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Caroline, Thank you very much for taking the time to share your review. We are really sorry to discover your disappointment which is obviously not the image we wish you to retain of your recent experience at the InterContinental Carlton Cannes. We will of course closely analyze all the points you mentioned with the concerned departments (especially regarding the... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has maintained excellent service and quality and presentation of food. Very large front room for wheelchair user. Small but adequate bathroom without roll in shower. Limited access to beach facilities.

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CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Marsha c, We thank you very much for staying with us and for posting your comments. The support of our guests is extremely rewarding for our team who greatly appreciated your comments on the excellent service you received. Please be aware that your remarks are valuable to us and we will take them into consideration to improve our guest... More 

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good to return to the Carlton in Cannes. We had a superb room with a great view. One minor comment the cocktail bar has a great atmosphere, which would be even nicer without the television in the evening.

Was this review helpful? Yes
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Daleview, A big thank you for your loyalty to the Intercontinental Carlton Cannes and for your suggestion concerning the Bar, which will be forwarded to our management! We are delighted to read that you enjoyed the comfort of your room and the amazing view over the Bay of Cannes. We are looking forward to welcoming you back soon in... More 

London
Top Contributor
105 reviews 105 reviews
40 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We thought about trying somewhere else this time, but decided to stick with the best, and The Carlton remains the best in our book. Because we were out of season, we got a fantastic rate but, for an extra 70 euros a night, were offered an upgrade to a wonderful room, with balcony, on the sixth floor. It really made... More 

Was this review helpful? Yes 3
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Bigal57? Thank you for leaving your kind review following a stay at the InterContinental Carlton Cannes. All the Carlton team is honoured by reading your satisfaction. We are proud to have made you live another enjoyable experience on the French riviera. Be informed that upon availability the Front Office team always suggest for nice deal upper category. Looking forward... More 

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