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InterContinental Carlton Cannes

#17 of 136 Hotels in Cannes
Certificate of Excellence
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58 La Croisette | CS 40052, 06414 Cannes, France
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InterContinental Carlton Cannes
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InterContinental Carlton Cannes
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1,121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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Al Khobar, Saudi Arabia
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed today NEW via mobile

Carlton got the best guest services I've ever seen. The historical building is worth the stay as well, although the rooms & furniture need some renovation but they're clean. Thanks to the kind and extraordinary staff, I really enjoyed.

Was this review helpful? Yes
Aachen, Germany
Top Contributor
52 reviews 52 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Conference place with a view. When you look for an exceptional conference place to do something different try this one. Excellen surroundings, drinks at the pool, good restaurant and conference facilities and nice bar for the night cap. Lunch strawl along the beach and harbour tops it of.

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CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Guido, Thank you for sharing your recent business experience at the InterContinental Carlton Cannes. We are very pleased to read you enjoyed your conference on the Carlton Beach and our culinary offers with view over the Mediterranean sea. It is the ideal place to organise successful various events, including cocktails and weddings. We hope you get the opportunity to... More 

Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have been in some bad hotels in my life. The Carlton is the the worst of the bad. The room (511) is dirty, broken, the AC is faulty, the mini bar door fell off, the bathroom if falling apart etc ( I have the pics to show ) - they forgot to say when checking in that the Internet... More 

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CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Yossi99556, Thank you very much for taking the time to detail your review. It is with a particular attention that we read your remarks on the first room you stay in. And we would like to present you, once again, our most sincere apologies for these inconveniences. Please be advised that your comments were immediately relayed to our Technical... More 

Ipswich, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is great iconic hotel. What a wonderful place to stay. We loved it. We were upgraded to a great room. It was my husbands birthday so there was a cake In the room. The service is second to none. I know it is expensive but it is the Carlton in Cannes!

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CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Carolin P, Thank you for choosing the InterContinental Carlton Cannes for the birthday of your husband and for posting such a nice review. It is a great pleasure to learn that your experience was perfect, especially for this special event! We are glad to read that you appreciated the service, which is one of our priorities. Please be assured... More 

New York, New York, United States
Top Contributor
54 reviews 54 reviews
41 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Carlton for a week during the Cannes Lions Creativity Festival, an event that brings thousands of people to the city and creates chaos. So I tested the Carlton Intercontinental under pressure and they passed with honors! The hotel is a classic, with a privilege location on the famous Croisette. The rooms are large and very comfortable.... More 

Was this review helpful? Yes 1
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Laura S, Thank you so much for taking the time to share your experience at the InterContinental Carlton Cannes during the last Cannes Lions Creativity Festival. From our ideal location in the heart of the Croisette to the comfort of our rooms and our creative culinary offer, we are so delighted to read that we met all your expectations.... More 

2 reviews
2 of 5 stars Reviewed 1 week ago

I have been coming to Cannes for 20 years for the, MIDEM conference, where I am a platinum member. This is my first time at the InterContinental, Carton. I could said the the AC worked 20 % of it capacity even if you put it to maximum. I informed the font desk severely times, they send the technician but nothing... More 

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CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Jose, Thank you for staying with us during the last MIDEM and for posting your comments. We are deeply sorry to read that your first experience at InterContinental Carlton was so disappointing. Concerning the technical issues with the air conditioning, please accept our apologies, and rest assured we put daily effort into correcting them. Due to the centenary architecture... More 

Harrogate
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having stayed here some years ago and more recently stayed a couple of times at the Martinez we decided to return to the Carlton. You can't beat the location, the staff were welcoming and friendly, it has to be said that Cannes has generally upped its service, the previous "rude" French waiter is history in most cases. The room we... More 

Was this review helpful? Yes 2
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Alastair, Thank you very much for your loyalty to the InterContinental Carlton Cannes and for posting your feedback. We are very pleased to read that we met your expectations in terms of accommodation and service but regret to learn your were unsatisfied with our rates. We can assure you that the level of our prices is in the same... More 

Kona, Hawaii
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the classic Cannes experience. The location is wonderful and if you have a room at the front you will have a fabulous view of the street and the pier. The outdoor restaurant was always good for breakfast or lunch and the interior bar was generally packed with gorgeous people who were able to sit for hours over one... More 

Was this review helpful? Yes 1
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Alohamary, We thank you very much for your nice review on Tripadvisor. We are delighted to read that you found the location of our hotel amazing as well as our fantastic views over the Mediterranean sea. We are most grateful for those compliments and we look forward to welcoming you again very soon for another great experience! Best regards,... More 

Qormi, Malta
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our 3 night stay came to us as a gift by surprise. It was given to my fiancee for his performance at work as a chef at InterContinental Malta. We never dreamt of going to Cannes before! :) Before we got to the hotel, we were given all possible travel instructions by the concierge team. They helped us with all... More 

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CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Danibri, Thank you for taking the time to share your recent stay at InterContinental Carlton Cannes. We are very happy to know that this gift made to your fiancee was so appreciated and that all your experience with us was a success. You enjoyed the service delivered during your stay and we are grateful for mentioning this in your... More 

Brisbane, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Air fare from Edinburgh to Nice is about €40 ( one way ). A round of three, "OK", alcohol free cocktails and a diet coke is €72 at the Carlton Terrace. Something is not quite right here.... The Carlton is an icon, but really, why do we bother? The waiters are polite but supercilious, the guests are either gaping tourists... More 

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CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review

Dear Jaduong, Thank you for taking the time to post your comments on this portal. We are sorry to read about your disappointment and that the service was not to your satisfaction. We strive to improve and enhance our guest experience every day and take into consideration all guest feedback, both positive and negative. Our staff is dedicated to ensure... More 

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