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Grand Hyatt Cannes Hotel Martinez

#36 of 136 Hotels in Cannes
Certificate of Excellence
5.0 of 5
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73 La Croisette, 06400 Cannes, France
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Grand Hyatt Cannes Hotel Martinez
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Ranked #36 of 136 Hotels in Cannes
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
johno14 scotland
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1,032 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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scotland
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a lovely room. However overlooking the main railway line.Luckily the trains ease of about 10 at night. The service at the poolside lounge/bistro was poor during the day. Asked for a menu on the first day am still waiting for someone to take an order . Second day pm....sat at a table which had not been cleared and... More 

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New York
Level Contributor
151 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed there for 2 nights and got a room facing the water. It was just so delightful because of the view from the room. We enjoyed it everynight and day while we were there. We are diamond member and they have snack time and we used everyday during our stay. It was next to the pool and people served... More 

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amvmartinez, Responsable relations clients at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear Guest, I would like to thank you for taking the time to let us know how pleasant was your stay and we are extremely pleased to hear that you enjoyed the place and the way that you feel welcome while your stay with us at the Grand Hyatt Cannes Hotel Martinez. I will share with all the staff your... More 

Beverly Hills, California
5 of 5 stars Reviewed 1 week ago NEW

I was there during the most crowded week of the year…Cannes Festival time. I was immediately greeted by all staff and showed to my room. The rooms are not updated but either are any 5 star hotels there. The room is great considering your not in your room. The staff made sure all was perfect. Fabrizio Bozzolan at concierge desk... More 

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amvmartinez, Responsable relations clients at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear Guest, I would like to thank you for taking the time to leave us your impressions after staying with us during the last Cannes Film Festival, and to let us know that you enjoyed your stay at the Grand Hyatt Cannes Hotel Martinez. I will share with all the staff and in particulary, with Celine, Fabrizio and Babacar your... More 

Celebration,Florida,USA
Level Contributor
131 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

I was actually surprised reading some of the negative reviews listed in Tripadvisor. I was on a family vacation with my husband and 2 young adult children. We had 2 connected rooms that were in perfect condition and extremely comfortable. Since we booked the basic rate rooms, we were in the back of the hotel which faced some roofing below,... More 

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amvmartinez, Responsable relations clients at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear Guest, I would like to thank you for taking the time to let us know how pleasant was your stay and we are extremely pleased to hear that you enjoyed and the way that you feel welcome while your stay with us at the Grand Hyatt Cannes Hotel Martinez. Furthermore I thank you very much for highlighting the quality... More 

common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My experience at Grand Hyatt Cannes Hotel Martinez is one that I will remember for all the wrong reasons... Be warned that your double upgrade, in which the hotelier wants you to believe that they are doing you a favour, is actually more like a double downgrade!!! As soon as you turn the key to your room, you are welcomed... More 

Was this review helpful? Yes 2
amvmartinez, Responsable relations clients at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear Guest, Dear Mr Hassin, I would like to thank you for having taken the time let us know your impressions following your last stay at the Grand Hyatt Cannes Hotel Martinez. I feel sorry to read your comments on your disappointment while staying with us and please accept my most sincere apologies for not having fulfilled your expectations. I... More 

Los Angeles, California
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed Martinez very much. The location is great, the concierge is amazing, the best I have seen. Monsieur Giles, Gregory, and others were extremely helpful and eager to help. The restaurant on the beach is a great place to eat with excellent service. Everyone wants to help to make it a better experience for the travelers in every way.... More 

Was this review helpful? Yes 1
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear Veronica, First of all we would like ot thank you for taking the time to leave a review following your recent stay with us. We are glad to read that your stay was satisfactory and thank you for your kind comments. We will share your compliments with our employees. Please rest assured that the comfort and satisfaction of our... More 

Cupertino, California, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Hyatt has always been my first choice whenever I travel. I've stayed in Park Hyatt and Grand Hyatt properties in many cities including Tokyo, Shanghai, Beijing, Hamburg, Buenos Aires, Shenzhen etc. If there is a Hyatt property available, I won't choose another brand. I've always had good experience with Hyatt until my most recent stay in Grand Hyatt Cannes. Both... More 

Was this review helpful? Yes 1
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear Liz, First of all we would like to thank you for taking the time to share your experience of the Grand Hyatt Cannes Hotel Martinez. We duly noted your remarks and would like to apologize for the various mishaps you encountered. We shared everything with our managers and action will be taken where appropriate. Kindly note that a refurbishment... More 

2 of 5 stars Reviewed 2 weeks ago

I had a great experience with the staff hence the two point rating, unfortunately the rooms on the second floor are below a 2 star standard. There are stains all over the bed head , the chairs are all stained, the air-conditioning omitted a very strong odour. The carpet have not been clean for in excess of 5 years. The... More 

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amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear Larry, First of all we would like to thank you for taking the time to share your experience of the Grand Hyatt Cannes Hotel Martinez. We took notes from your comments and shared it with our team. We thank you for your compliments that we will share with them. Hyatt is fully aware that our rooms are getting tired,... More 

Austin, United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at hotel Martinez for a quick night. Great location. Rooms were just ok. I understand they are remodeling the rooms - much needed. Beach was beautiful. Beach chairs are a must -running minimum 24 euros. Ate dinner on a side street just past grand hotel. Breakfast at hotel was good and nice that it's included. Drinks on beach and... More 

Was this review helpful? Yes
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear Guest, I would like to thank you for taking the time to let us know how pleasant was your stay and we are extremely pleased to hear that you enjoyed the way that you feel welcome while your stay with us at the Grand Hyatt Cannes Hotel Martinez. I will share with all our staff your positive comments, However... More 

London, United Kingdom
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best hotels on the Cote d' Azure... The rooms are superb. The breakfast is great. We were there in May for a weekend: we will return in September! Best is to choose one of their deluxe, or superior, sea view bedrooms: exceptional view on the sea and on the la croisette!

Was this review helpful? Yes
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear guests, Thank you for leaving a review following your last stay with us. We are glad to read that your stay was satisfactory and that you choose to come back with us in September. We thank you for your comments and compliments that we wil share with our staff. We are looking forward to welcoming you back and make... More 

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