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Grand Hyatt Cannes Hotel Martinez

#31 of 136 Hotels in Cannes
Certificate of Excellence
5.0 of 5
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73 La Croisette, 06400 Cannes, France
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Grand Hyatt Cannes Hotel Martinez
Best prices for: 1 room 1 guest
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Ranked #31 of 136 Hotels in Cannes
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
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965 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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edinburgh
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed at the Hotel Martinez on the 6th May 2015. I booked a guest room and was extremely disappointed. The room was very tired looking and the smell from the air conditioning was repulsive. The only positive is the location! They also took a security deposit of my visa debit card for 250 euros and 13 days later and... More 

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amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear guest, First of all we would like to thank you for taking the time to share your experience of the Hotel Martinez. We are sorry to read about your disappointement and would like to assure you that your comments will be shared with our teams. As you may know, the hotel became recently a Hyatt property and a refurbishment... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Every year I have the pleasure to go stay at the Martinez for the Cannes Film Festival. There is a mythic air about this place, as it sits on the Croisette and houses stars and glamorous folks. This time around, I wanted to praise the hotel on still providing the BEST service even on their busiest of weeks. They graciously... More 

Was this review helpful? Yes 1
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear guest, We would like to thank you for sharing your experience of the Grand Hyatt Cannes Hotel Martinez. We are glad to learn that your stay was satisfactory and we will share your compliments with our teams. Furthermore, as you may know, Hyatt confirmed a refurbishment program that will start this October. Our rooms willl be fully refurbished in... More 

Manchester, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time at hotel. Great location on Croisette-close to most of promenade. Further from old Cannes. Stayed in Carlton next door before. Parking and bellboys great service from minute arrived-car brought back in minutes.Check in mediocre-no questions about why staying-had to ask about facilities-incorrect info on beach costs-no info on parking cost-no offer to see if we wanted an upgrade.Beach... More 

Was this review helpful? Yes
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear Guests, First of all we would like to thank you for sharing your experience of the Hotel Martinez. Your comments were shared with our team and will be taken in account for improving our level of service. Please rest assured that the comfort and satisfaction of our guests are our priorities, we thank you for your feedback and valuable... More 

Hilversum, The Netherlands
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

one of the most high standing hotels on the Croisette in Cannes .The Welcome is warm and friendly, the service is what you may expect and the rooms are , for Cannes standards superb ,although a bit old-fashioned . But if you look for a Cannes experience it is one of the best hotels you can be in.!! just be... More 

Was this review helpful? Yes
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear guests, First of all, we would like to thank you for your review concerning your stay at the Grand Hyatt Cannes Hotel Martinez. We shared your feedback with our managers and would like to extend our thanks for your compliments towards our staff. Please note that our prices are set in accordance with the rates applied in Cannes and... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Not the first time. Not the same Room. There is a big difference between a Grand or a Deluxe room. There is a huge difference if you have a seaview (main bulding) or if you are facing (and listening) the railway just below your window. Maintenance and state of furnitures follow the concept. So if you really want a 5... More 

Was this review helpful? Yes 2
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear guests, First of all, we would like to thank you for your review concerning your stay at the Grand Hyatt Cannes Hotel Martinez. We are sorry to read that your last stay was not up to your expectations and we will share your comments with our teams to improve our level of service. Kindly note that a full refurbishment... More 

Liverpool, United Kingdom
Top Contributor
1,309 reviews 1,309 reviews
107 hotel reviews
478 helpful votes 478 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

Got a great deal Was given a gorgeous room with a fabulous view The staff were amazing and looked after is very well The decor is really nice Great location to be. Cannes is great as a place to visit Would definitely stay here again

Was this review helpful? Yes
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear guest, First of all, we would like to thank you for your review concerning your stay at the Grand Hyatt Cannes Hotel Martinez. We shared your feedback with our managers and would like to extend our thanks for your compliments towards our staff. Please rest assured that the comfort and satisfaction of our guests are our priorities, we thank... More 

County Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2015

We had a wonderful stay here last week. There was a problem on our check in as the company we had reserved with had cancelled our booking. Sandrine on reception couldn't have been more helpful. She made numerous phone calls on our behalf and eventually we discovered the company was in liquidation. She was so apologetic for our situation even... More 

Was this review helpful? Yes 2
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear guests, First of all, we would like to thank you for leaving a review about your stay at the Grand Hyatt Cannes Hotel Martinez. We are thrilled to read about your satisfaction and will share your compliments with Sandrine and our staff. Again, we would like to extend our thanks for your feedback. We are looking forward to welcoming... More 

Los Angeles
Top Contributor
58 reviews 58 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 7, 2015

The hotel is very well situated and immediately across the street from the beach and convenient to all the shops. It is a 15 minute walk to the Convention Center-all along the beach. Our room had an ocean view and was very well appointed although the settee and desk chair should have been replaced. The bathroom was very nicely done... More 

Was this review helpful? Yes 2
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear guests, First of all, we would like to thank you for your review concerning your stay at the Grand Hyatt Cannes Hotel Martinez. We shared your feedback with our managers and would like to extend our thanks for your compliments towards our staff. Regarding the refurbishment, renovation will start at the end of the year and will be divided... More 

Ginsheim-Gustavsburg, Deutschland
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 7, 2015

The 250 € daily rate ( not including the breakfast) clearly raises some expectations... When I tried to book it and at the check in i faces some strange "non. customers oriented" behavior of the staff.It can be called rude as-well. During our 2 day stay all went smoothly and the place worked out to its reputation.I would recommend it... More 

Was this review helpful? Yes
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear guests, First of all, we would like to thank you for your review concerning your stay at the Grand Hyatt Cannes Hotel Martinez. We shared your feedback with our managers and actions will be taken where required. Please rest assured that the comfort and satisfaction of our guests are our priorities, we thank you for your feedback and valuable... More 

Senior Contributor
32 reviews 32 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 6, 2015

This hotel is very grand looking from the outside and the lobby is the same. We got rather a good deal and I assume that was because we went out of the main season and that meant we were happy with what we got. The service in the hotel was very good. A great treat is they will serve you... More 

Was this review helpful? Yes 1
amvmartinez, Guest Relations Manager at Grand Hyatt Cannes Hotel Martinez, responded to this review

Dear guests, First of all, we would like to thank you for your review concerning your stay at the Grand Hyatt Cannes Hotel Martinez. We shared your feedback with our managers and would like to extend our thanks for your compliments about the service. Regarding your room, please note that renovation will start at the end of the year and... More 

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