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Cannes Palace Hotel

14 Avenue de Madrid, F-06400 Cannes, France
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Cannes Palace Hotel
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Ranked #121 of 136 Hotels in Cannes
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116 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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New Jersey
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I didn't expect much coming at this hotel so I wasn't as nearly disappointed as other members of our group. My personal experience was overall positive -- the room was clean and the AC was nice and cool. I slept well and don't have much complaints. The hotel is old and dated and although the room was clean, you can... More 

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cannespalace, Directeur général at Cannes Palace Hotel, responded to this review

Dear customer, Thank you for taking the time to share your experience regarding your recent stay in our hotel Cannes Palace****. We are glad to read that overall you had an enjoyable time in our hotel. Nevertheless we understand that your stay did not fully hit your expectations and you can be assured that your remarks have been shared with... More 

Glasgow, Scotland, United Kingdom
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 16, 2015

The palace is not as bad as reviews suggest. Firstly do not go by the stars. This is Cannes and you pay a lot for a room most of the time. The biggest issue is this hotel is off the beaten track and this is not reflected in the price. Yes the Palace needs a full refresh but I was... More 

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cannespalace, Directeur général at Cannes Palace Hotel, responded to this review

Dear Guest, Thank you for your comment ! We are happy to read that you enjoyed your stay in our establishment and be assured that I will informed my team about your satisfaction. Indeed, the hotel is not located next to the Palais of Festivals but remains reachable to a walking distance of only 15/20 minutes along the Croisette ...... More 

Cannes, France
1 review
1 of 5 stars Reviewed April 13, 2015

Dirty carpets dated room from 1970's appalling value for money and no entertainment system...Service rubbish as could not figure out how to get movie service to work.....Wish I had booked a real 4 star...Do not make the mistake to stay here a total disappointment. This hotel needs to be regraded and demoted until it spends some money updating its rooms.... More 

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cannespalace, Directeur général at Cannes Palace Hotel, responded to this review

Dear Guest, I appreciate the time you took to share the problems you encountered during your stay. I took good note about your comments regarding the room, and rest assured that they will be incorporated into the next investment program for the renovation of the hotel (winter 2015/2016). We continuously strive to meet our guest’s needs and expectations; therefore your... More 

Travelers are raving about these Cannes hotels

London, England, United Kingdom
1 review
1 of 5 stars Reviewed October 20, 2014

Honestly this hotel is one of the worst hotels I have ever stayed in. I question how this hotel is rated 4 star? It is dirty, it smells, tiles are falling off the wall in the bathroom and the blankets on the bed have definitely seen better days, I doubt they have ever been washed. I have no desire to... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 17, 2014 via mobile

This hotel was filthy, it had a musty smell and the facilities were dreadful!!!! The rating seriously needs to change as it's false advertising and makes a mockery of hotels that work hard to achieve and uphold their rating! This hotel is no way more than a 2* and that is being generous!!!!

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Ottawa, Canada
1 review
1 of 5 stars Reviewed August 21, 2014

I suggest changing the rating of this hotel to 1 star and this is more than enough. Very dirty and everything is old in this hotel, carpets are dirty and stinks, not friendly staff... I can back up my claim with some photos I took in the hotel

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highland park il
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed June 20, 2014

Bugs. dirty rooms, and poor hotel management made this stay pretty bad. When I asked for the room to be sprayed to get rid of the ants, it took multiple asks to get it done. The electrical plugs were broken never fixed. Good thing was the food was ok, the room service staff good. The housekeeping staff was also very... More 

Was this review helpful? Yes 4
New Ross, Ireland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 30, 2014

We booked in a rush as we were going to Grand Prix in Monaco and also Cannes film festival. Very Grubby bedroom in need of new decor. Sockets were very dangerous falling out of the wall, not great for hairdryer or straighteners. Middle of the shower kept falling out it was like having a shower under a hose. Unfortunately we... More 

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Hurstpierpoint, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 7, 2013

I stayed here for 6 nights in September....not out of choice, it was business. It is awful; so tired and dated, very noisy air conditioning, hardly any sockets in the walls, very poor breakfast buffet, you have to pay for wi fi, the most useless ironing board I've ever had to use...I could go on!! As with too many hotels,... More 

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Miami Lakes, Florida
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 17, 2013

The rooms were small. they only have single and double rooms, if you travel with children there is no way they have a room for 3. The carpet was dirty, small elevator, breakfast buffet poor. They didn't offer wifi at all, you must used the business room if you would like to useinternet

Was this review helpful? Yes 1
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