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JW Marriott Cannes

#40 of 135 Hotels in Cannes
Certificate of Excellence
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50 boulevard de la Croisette, 06414 Cannes, France (Formerly Palais Stephanié)
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JW Marriott Cannes
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JW Marriott Cannes
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430 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Italy
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

On our second stay we would have confirmed our previous positive review, instead we are giving a lower rating because we purchased a rate which included breakfast but every time we had breakfast in our room we were charged the full amount over. Most hotels only add a room service surcharge but the Cannes Marriott will double charge. Food is... More 

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Cardiff, United Kingdom
Top Contributor
62 reviews 62 reviews
51 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed 1 week ago

Called into the lobby bar for a drink this evening. I was there long enough to get my laptop out and do some work. But no sign of service. Wait staff scurried around but no one bothered to look at me. I suppose I could have walked over to the bar and asked someone to serve me but I got... More 

Was this review helpful? Yes 2
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear A449, Appealed to learn of the experience you had in our Lobby bar, we would like to try and assure you that your comments has been taken to heart, and that appropriate actions will be put in place in order to guarantee our guests the excellent service we strive to uphold. We hope to have the opportunity to serve... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have just returned from a short stay and we were very impressed. The hotel is very centrally located on the Croisette, within easy walking distance of the town and the railway station, should you want to venture a bit further afield . The staff were very welcoming and friendly, our room was great, spotlessly clean, huge comfortable bed and... More 

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Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Greetings from your friends in Cannes, We agree: If you enjoy relaxing, people watching, a stroll on the beach, fancy shopping and good restaurants: Cannes is certainly the place for you! Additionally, I believe you were here on one of the best times of the year. While the Southerners are cold (as you said, they do walk around in fur... More 

England
Top Contributor
105 reviews 105 reviews
53 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ignore negative reviews, this was a unpretentious Hotel with extremely high standards, reception staff from the moment we pulled up in the car were extremely courteous and within 2 minutes or car was unload by the guys out front and we were at the desk, offered a cold drink and presented with our key, by the time we got to... More 

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Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Bonjour, Your review is one of the finest I have ever read. It left us filled with pride and in a state of complete lack of words to properly thank you for sharing such warm comments about us. I know that I speak for all associates at the JW Marriott Cannes when I say that we are here by passion... More 

Staten Island, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel for our honeymoon. Great service, beautiful rooms, beautiful lobby, very clean. Right in the center of cannes. Truley an amazing experience. Looking forward to coming back there soon.

Was this review helpful? Yes 1
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear Rashel G, How lovely it was to read your review of our hotel! Thank you so much for sharing and for having chosen our property in Cannes for this special occasion. Whenever your travels bring you back to Cannes, I am at your service for any assistance. Warm regards, Estelle & the JW Marriott Cannes team Estelle Höglund Guest... More 

Isle of Wight , England
Reviewer
5 reviews 5 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just returned from a very enjoyable 4 night stay in Cannes and this hotel suited our needs perfectly. Staff were welcoming, friendly and helpful. Our room was spacious, well equipped, quiet, comfortable and very clean. The location of the hotel was ideal for exploring the esplanade and town and to access the efficient and inexpensive local bus services.... More 

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Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Chers Chris & Pam, It was a pleasure hosting you on this special occasion. Words fail to express the pleasure it gives us to know that you will keep such magnificent memories from your stay, thank you so much for sharing your experiences and impressions of our hotel and service! We too, hope to see you back with us in... More 

Outwood, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No complaints about the room quality, but thought the internet at 24 Euros a day was expensive . However the noise from the Atrium on the Saturday night disturbed our sleep . The hotel grill was excellent . The Argentinian waiter was excellent as was the food and to eat al fresco under the unique heaters was very enjoyable in... More 

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Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Bonjour Monsieur Nigel, Our hotel restaurant is a popular spot here in Cannes, Chef Sebastian takes great pride in creating his menu only from the top quality produce that the region has to offer, and we were delighted to learn you enjoyed it! It was, however, worrying to learn of the disturbance you experience from our Atrium. For the convenience... More 

Kent
Top Contributor
123 reviews 123 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment we checked-in to our departure everything was perfect. The room was very comfortable, lovely bed and spotlessly clean. The chocolate wafers on the bed each night were a nice touch. Breakfast was excellent, everything you could wish for and top quality. All the staff were really friendly and efficient. It was so nice to be welcomed 'home'... More 

Was this review helpful? Yes
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Warm greetings from your friends on the French Rivera! As you can imagine, we were absolutely enchanted to hear that you felt at home here with us in Cannes, and we are grateful you took the time to share your impression of our hotel with the world. If I may be of any help to organize your next stay, please... More 

Houston
Contributor
12 reviews 12 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 19, 2015

Went to Cannes earlier this month for 2 nights. Got a very good deal on Priceline. Location: Water Front Hotel. On the boardwalk and close to all the shopping and convenient to restaurants. Room: Very good size, American size. Nice king bed. But the highlight was the shower. You get two, one is a single shower with rain shower head... More 

Was this review helpful? Yes 2
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Bonjour, The JW Marriott Cannes team and I were delighted to see that you found our hotel and services in line with your expectations, and that you seem to have enjoyed your stay in Cannes. We thank you for sharing your kind feedback with the world, and hope to have the pleasure of welcoming you back again soon. Please feel... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

The rooms / bathrooms are renewed and very clean. We were welcomed very warm and though it was only a one night stay relaxed very much. Front office staff were not only polite but do understand the need and style you are after making the right suggestions.

Was this review helpful? Yes 1
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Chère Madame Ela T, Thank you so much for your heart-warming comments. With a Spirit to Serve, we try our best to give each guest a superior hotel experience and are delighted to learn that we have succeeded! If you require any assistance with your future stay in Cannes, please do feel free to contact me directly. Best regards, Estelle... More 

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