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JW Marriott Cannes

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50 boulevard de la Croisette, 06414 Cannes, France (Formerly Palais Stephanié)
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JW Marriott Cannes
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484 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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london
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This hotel wasn't our first choice but because it was film festival weekend had no option but to stay here. Very unpleasant, staff not what you would expect from Marriott standard. Rooms are nothing special and very small bathroom. Service was very slow and full of attitude. Please do check your final bill before you make a payment. Just be... More 

Was this review helpful? Yes
Margaux B, Guest Relations at JW Marriott Cannes, responded to this review

Dear Ismail E, First of all, thank you for having experienced our hotel, the JW Marriott Cannes and for taking the time to review your experience on TripAdvisor. It was with great concern we learn that our services and property was not up to your expectations. Please, be sure that your comments have been shared with our Management in order... More 

New York City, New York
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotels on the strip in Cannes. Very clean and comfortable and very well situated. The breakfast was great. The one thing to mention is that the beaches are not free or part of hotel packages. If you want a seat and an umbrella, you need to pay. The one Marriott has a contract with (and you... More 

Was this review helpful? Yes 1
Kirkkonummi, Finland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

With room charges of JW Marriot you could think there would be WiFi in your room. But no, they charge it 15 € per day.. They "offer" free wifi in the lobby after cryptic code, wich isn't strong enough for downloading movies to Ipad. Water in the pool was dirty enough not to see your toes while standing.. And service... More 

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Margaux B, Guest Relations at JW Marriott Cannes, responded to this review

Dear JoniPuistola, First, thank you for having experienced our hotel, the JW Marriott Cannes. We also thank you for your feedback regarding the Internet and our swimming pool area. Please, be sure that your comments have been shared with our Management in order to improve our quality of Service. Regarding your positive comment about our restaurant team, kindly note we... More 

sweden
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Positioned on the seafront of the Croisette you will as central as it gets in Cannes. The hotel is nice and has a fairly luxurious look and feel, though more similar to 4-star hotels I've visited in other countries in Europe rather than 5-star. There are plenty of extra charges. For example Euro 15 per day for WiFi in the... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel room was very nice and spacious. The staff were pleasant and helpful. The location is perfect. The pool area could be spectacular on the rooftop, but seems more of a checklist item. The breakfast was very good, included everything you could want.

Was this review helpful? Yes 1
Nashville, Tennessee
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent 7 nights here during an 11 night stay on La Croisette in Cannes. The facility is modernish and attractive with a fine "central" location for Cannes activities. It has an agreement with Long Beach across the road, so we paid nothing for 2 beach chairs and towels for a full day. Long Beaches food (lunch) was decent and... More 

Was this review helpful? Yes 3
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear Mr. Walt N, It gladdens us to see that you seemed to have brought good memories with you back home from your recent visit to Cannes, and we are happy you enjoyed your room with a partial sea view and our central location. You are nevertheless right when you say that there is room for improvement, and grateful for... More 

London, United Kingdom
Level Contributor
261 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we have previously stayed in private apartments or at the Carlton in Cannes so looked forward to this JW using Marriott points. We were really impressed - the doorman took our car and bags away from the heat and crowds into the wonderful atrium to check in. We had really helpful reception staff and got a great stylish room with... More 

Was this review helpful? Yes 1
Lausanne, Switzerland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were 10 days ago for a night in the Cannes Marriott at the end of the Coupe des Alpes classic car rally. Some other teams were staying at the Majestic or Martinez, so we had some "Palais sur la Croisette" expectations. Clearly this hotel is not up there with its neighbors. For a start, it does NOT have a... More 

Was this review helpful? Yes 2
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear Annabernard M, We value your feedback, and thank you for taking your time to write about our hotel here on TripAdvisor. Although, we were happy to hear from you, it was with great regrets we learnt of our failure to live up to your expectations, and of the negative impact our lack of a private beach had on your... More 

west palm beach
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not sure how this Marriott gets labeled as a 5 star hotel sometimes. It was nice and a great location on La Croisette but not 5 star in my opinion. The rooms were good and the bathrooms were quite nice but the shower leaked everywhere. Wifi worked but slowly. Elevators were broken some of the time. Breakfast buffet was good,... More 

Was this review helpful? Yes
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear sgatkins, We appreciated hearing from you, and thank you for having taken your time to express your impressions of our hotel on TripAdvisor. We had our 5-star certification renewed last year, and passed with distinction. It was saddening to learn that you did not feel that we met your expectations on this regard. Please rest assured that your feedback... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2015 via mobile

Very good service and attention at the restaurant specially for Santiago he was always happy to assist our special request. Very profesional will come back next year. Hotel very good but no beach from the hotel like the inter.

Was this review helpful? Yes 1
CecileP06, Responsable commercial at JW Marriott Cannes, responded to this review
Google Translation

Cher Evitasch, Nous vous remercions pour ce commentaire qui a ravi l’équipe du JW Grill Cannes et particulièrement Santiago. Chaque... More 

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