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JW Marriott Cannes

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50 boulevard de la Croisette, 06414 Cannes, France (Formerly Palais Stephanié)
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1 room 1 guest
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JW Marriott Cannes
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500 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Florida, Florida
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here just after festival ended. Great location. The service was excellent. The concierge was the best. I had to return a rental at the airport and he noted there was an office just around the corner. He called them and arranged for me to drop off the car at the local location at no additional charge. Saved me time... More 

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Riyadh, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The most disgusting week of my life. My family and I went to cannes to enjoy the french riviera first class all the way. We ended up having the hottest, dirtiest experience in this hotel. The rooms were hot, and there air conditioning was not working in all our rooms (we had 2 rooms 2 suits) to an extent that... More 

Was this review helpful? Yes 2
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear Zeina A, From reading your review, we understand that you must have been visiting us during the heatwave, Mid-July. The temperatures rose up to 35°C, which is an exceptional high temperature for our region. Consequently, our Air-Conditioning system (working partly on cooling exterior air) only managed to bring the room temperatures down to around 19-20 degrees at the lowest.... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Whilst the location is great. The staff in general are rude and abrupt. There is a terrible smell of sewage in the elevator by the reception. Breakfast is the worst I have ever had at Marriott. The plates are side plates and the hot food is tasteless. The fireworks display was on during our stay and went up the watch... More 

Was this review helpful? Yes 1
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear lucy A, Feedback, such as yours, has an integral part in our staff trainings. Whilst, disappointed to learn of your overall disappointment, we truly appreciated hearing from you, and thank you for taking your time to share your impressions of us on TripAdvisor. Moving forward, we shall endeavor to improve the practice of our commitment to the Marriott Spirit... More 

Potomac, Maryland
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We added a visit to Cannes for 4 days prior to a cruise and it turned out to be one of the most pleasant surprises with the Marriott being so well located with restaurants and shopping all a pleasant walk, the staff informative and friendly and the Marriott just a wonderful experience. Breakfast in the morning outside looking at the... More 

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LONDON
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a prominent location. It is closer to the beach, shops and restaurants. If you like shopping and brand names this is a fantastic place. All the staffs were very friendly and helpful. The hotel is decorated beautifully, with a great big chandelier in the reception. Had a great shower in the room and a very comfy... More 

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Greenville, South Carolina
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In the heart of the waterfront hotels, the JW seems to be a magnet for the car culture with both tasteful super cars and the tasteless too ... imagine a chrome-look on a Lamborghini . But I digress as the hotel has a nice grill just off the lobby area where you can enjoy an early morning breakfast buffet or... More 

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Daytona Beach, Florida
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nixe hotel. Great location because it is across the street from the beach. Many things to do fantastic places to eat and I am in heaven people watching from the rooftop pool. Cannes is a crazy place to visit, shop and have fun.

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Vancouver, BC
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location, right beside its rival Intercontinental, however I walked around, and there were many many hotels that were all in a great location, so don't feel like you have to choose btwn these two. Breakfast was not included for us, but might be for you otherwise you are paying €35. Nice lobby, it looked grande and exquisite. Efficient check... More 

Was this review helpful? Yes
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear SweetLife07, We appreciated hearing from you and thank you for taking your time to share your impressions of our hotel. Our guests’ feedbacks serve an integral part in our daily trainings and are on all levels the force of positive change. We are grateful to you for helping us to better serve our future guests, and we hope to... More 

London
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Cannot fault this hotel. Got a really cheap package deal with BA so I'm not sure how much people normally pay - but we got great value for money. All the staff were so friendly and felt that we had got to know a few of them a little by the end of it! The hotel itself is decorated beautifully,... More 

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london
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 22, 2015

This hotel wasn't our first choice but because it was film festival weekend had no option but to stay here. Very unpleasant, staff not what you would expect from Marriott standard. Rooms are nothing special and very small bathroom. Service was very slow and full of attitude. Please do check your final bill before you make a payment. Just be... More 

Was this review helpful? Yes
Margaux B, Guest Relations at JW Marriott Cannes, responded to this review

Dear Ismail E, First of all, thank you for having experienced our hotel, the JW Marriott Cannes and for taking the time to review your experience on TripAdvisor. It was with great concern we learn that our services and property was not up to your expectations. Please, be sure that your comments have been shared with our Management in order... More 

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