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JW Marriott Cannes

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50 boulevard de la Croisette, 06414 Cannes, France (Formerly Palais Stephanié)
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French Kiss Package
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JW Marriott Cannes
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476 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nashville, Tennessee
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

We spent 7 nights here during an 11 night stay on La Croisette in Cannes. The facility is modernish and attractive with a fine "central" location for Cannes activities. It has an agreement with Long Beach across the road, so we paid nothing for 2 beach chairs and towels for a full day. Long Beaches food (lunch) was decent and... More 

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London, United Kingdom
Level Contributor
257 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we have previously stayed in private apartments or at the Carlton in Cannes so looked forward to this JW using Marriott points. We were really impressed - the doorman took our car and bags away from the heat and crowds into the wonderful atrium to check in. We had really helpful reception staff and got a great stylish room with... More 

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Lausanne, Switzerland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were 10 days ago for a night in the Cannes Marriott at the end of the Coupe des Alpes classic car rally. Some other teams were staying at the Majestic or Martinez, so we had some "Palais sur la Croisette" expectations. Clearly this hotel is not up there with its neighbors. For a start, it does NOT have a... More 

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Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear Annabernard M, We value your feedback, and thank you for taking your time to write about our hotel here on TripAdvisor. Although, we were happy to hear from you, it was with great regrets we learnt of our failure to live up to your expectations, and of the negative impact our lack of a private beach had on your... More 

west palm beach
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Not sure how this Marriott gets labeled as a 5 star hotel sometimes. It was nice and a great location on La Croisette but not 5 star in my opinion. The rooms were good and the bathrooms were quite nice but the shower leaked everywhere. Wifi worked but slowly. Elevators were broken some of the time. Breakfast buffet was good,... More 

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Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear sgatkins, We appreciated hearing from you, and thank you for having taken your time to express your impressions of our hotel on TripAdvisor. We had our 5-star certification renewed last year, and passed with distinction. It was saddening to learn that you did not feel that we met your expectations on this regard. Please rest assured that your feedback... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Very good service and attention at the restaurant specially for Santiago he was always happy to assist our special request. Very profesional will come back next year. Hotel very good but no beach from the hotel like the inter.

Was this review helpful? Yes 1
CecileP06, Responsable commercial at JW Marriott Cannes, responded to this review
Google Translation

Cher Evitasch, Nous vous remercions pour ce commentaire qui a ravi l’équipe du JW Grill Cannes et particulièrement Santiago. Chaque... More 

London, England, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in one of the Prestige Suites of this hotel for a long weekend in Cannes.. The suite was gorgeous but didn't seem prestige in my opinion. It was however, very clean, well kept and the bathroom and walk-in wardrobe were wonderfully spacious. The balcony area was nice and the sea view from the room was okay but not... More 

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Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear Lorixo, We appreciated hearing from you and thank you so much for having taken your time to share your impressions of our hotel on TripAdvisor. Pleased you enjoyed your suite, the view, bed and housekeeping services. We were nevertheless, very sad to see that our customer service failed to deliver the excellent service for which we are otherwise known.... More 

Washington DC, District of Columbia
Level Contributor
131 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I decided to move from Nice to Cannes for the last night of our stay in southern France. We used Priceline for a 5 star hotel. I bid $120 and won the bid (total of $142 with taxes). This was basically half off the listed price for a basic room on their website! We were able to... More 

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Liverpool, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is very good and a decent price in comparison to other 5 star hotels in Cannes. Check in was effortless and my room was very good. Bed was comfortable and pillows very soft. If you get a chance pack your trunks as the hotel has a roof top pool. The bar is also very cool but expensive .... More 

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Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear JosephW90, We are grateful to you for taking your time to share your impressions of our hotel here on TripAdvisor. I definitely agree with you, our hotel is the perfect base when exploring all that magnificent Cannes has to offer! It is true that Cannes is somewhat pricey, but fortunately nothing compared to the luxury alternatives of St-Tropez or... More 

Flemington, NJ
Level Contributor
43 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife, 3 year old child and in-laws stayed at this hotel for five nights in May. The hotel is about a 10 to 15 minute walk from the train station. We walked with our suitcases both to and from the train station but we wanted to take a cab to the station when leaving. The hotel called a cab... More 

Was this review helpful? Yes 2
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear ajphilly, We appreciated hearing from you, and we were delighted to learn that you enjoyed the location of our hotel. Furthermore, as Service Excellency is at the heart of our hotel; it was with great pleasure to see that you appreciated our housekeeping. Moving forward, please rest assured that your constructive feedback regarding our Front Desk and Concierge services... More 

Canada
Level Contributor
158 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived quite late in the evening so it was nice to hear a friendly "we've been expecting you!" Took advantage of the online check in but passport and credit card details all still needed to be confirmed which added to the check in time. A nice touch to be escorted up to the room although more information about hotel and... More 

Was this review helpful? Yes 1
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