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All 136 Cannes hotels

JW Marriott Cannes

5.0 of 5 Hotel   |   50 boulevard de la Croisette, 06414 Cannes, France (Formerly Palais Stephanié)
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Ranked #41 of 136 Hotels in Cannes
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Adina123 Bucharest, Romania
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384 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucharest, Romania
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is very good located on the Croisette.The rooms are with modern furniture nice decorated with pictures from the film festival.The bathroom is big, clean and with everything you need in.The breakfast is good and they have a nice terrace outside where you can eat if the weather is nice.The fitness room is to small and poor equipped.They need... More

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Kuwait City, Kuwait
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this nice hotel for 3 nights, the lobby was very spacious and nice to seat in, stuff where very friendly and professional. High speed Internet was complementary, the room was clean ,well decorated also had a great view of the sea, with comfortable beds. The only negative was a poor selection of breakfast buffet. Definitely commended,pleasant place... More

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Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Bonjour Emad B, Our team and I were honored by your gracious review of our hotel and services. We thank you so much for sharing your experience on TripAdvisor, and we hope to have the pleasure of welcoming you back again in the near future. Meanwhile, please rest assure that your constructive feedback on our breakfast buffet selection has been... More

Singapore, null, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

First of all, I need to say I am a loyal Marriott customer, as I am spending 20+ nights / year in Marriott hotels. I was then excited about my 4 nights stay in the JW in Cannes. I was expecting high standard given it was a JW and given the pricy rate of 453 euros / night! A few... More

Was this review helpful? Yes 1
Margaux B, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear GregoryFR, First of all, thank you for sharing your experience of your stay with us at the JW Marriott Cannes on our TripAdvisor Page. It goes without saying that we truly appreciate your kind recognition of our staff, as well as your constructive feedback of our hotel, which is the force of improvement. As you noticed, our rates are... More

Ewa Beach, Hawaii
Top Contributor
198 reviews 198 reviews
172 hotel reviews
414 helpful votes 414 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived on Monday October 20th, and check-in was relatively smooth. We got to our room, and it was fairly small, but clean. The hotel was clearly a ghost town since it was off-season - we hardly saw another guest during our stay. Since we are only SILVER level Marriott members, we got no upgrade. When we were on the... More

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Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear Boeing767, Thank you for sharing your feedback on your recent stay with us in Cannes. As you might imagine, I was concerned to learn of some of the experiences you mentioned in your comments, and invite you to contact me to discuss these matters further. In the meanwhile, I would like to take this opportunity to thank you for... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed October 14, 2014

Knowing that the JWM is at the top of the Marriott food chain as far as their branding strategy goes...and being a Marriott Platinum member, I expected a much different property than what I checked into. It used to be a Hilton and from what I saw, there seems to be nothing done to this property other than changing the... More

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Margaux B, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear Dale O, Thank you very much for sharing your experience of your recent stay with us at the JW Marriott Cannes on our TripAdvisor page. We take great pride in hosting brilliantly, and it was a delight to read your kind recognition of our Associates. We were, nonetheless, sorry to learn that our hotel did not fully meet your... More

Chicago
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed October 11, 2014 via mobile

We stayed at the jw in cannes for 2 nights. The location is one of the best on the long strip of beach. Just a short walk to the larger port and a beach right across the street. Unlike some of the other 5 star hotels (I wouldn't call the jw 5 stars btw..) the jw DOES NOT own their... More

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Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Bonjour JeffM1984, Thank you for taking your time to share your impressions about your recent stay with us in Cannes. I most definitely agree with you, the location of our hotel couldn't be better, and the view from our rooftop terrace is unbeatable! We were, however, sad to learn that not all parts of our hotel were up to your... More

New Delhi
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 11, 2014

We stayed at this hotel for a 3 night stay and booked this on Priceline Express deals at a great bargain. Please see Pros and Cons below: Pros: Location: The hotel is located on the main strip right opposite the beach. Its a short walk to anywhere in Cannes, and taxi to the train station is only EUR 15. There... More

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Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Bonjour NoidaTraveler, I remember you very well, and I was delighted to see that you had taken your time to share your impressions of your stay with us at the JW Marriott Cannes on TripAdvisor. Your feedback is very important to as, as to future guests. Whilst sharing your feedback with our team, we were very happy to see that... More

Geneva, Switzerland
Top Contributor
57 reviews 57 reviews
55 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 4, 2014

I would not stay here again. Lots of staff hanging around chatting very few doing any work. Breakfast buffet was a joke, as proceeded to charge for food prepared freshly due to allergies. Tables were left dirty and waited 30mims just for coffee. The swimming pool was a small tub, there were no towels available and were told to order... More

Was this review helpful? Yes
Margaux B, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear Sammielc, Thank you for taking the time to share your review on our TripAdvisor page regarding your recent stay at the JW Marriott Cannes. We understand your frustration about your experience you had at the breakfast and the pool and we apologize for having disappointed you. Please be rest assured that our Director of Food and Beverage has taken... More

San Diego
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 4, 2014 via mobile

Arrived at the hotel after flying for 11 hours and we were happy that the hotel staff had found us rooms for an early arrival and recognized our Marriott Platinum status with an upgraded room. Thank you. Room was very spacious and bed was comfortable. Bathroom had a walk in shower with a door (A great deal as opposed to... More

Was this review helpful? Yes 1
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Bonjour, First of all, thank you for your patronage and for having taken your time to write a review on your recent stay with us at the JW Marriott in Cannes. Our goal is to provide each guest with a brilliant hotel experience, and we were delighted to learn that our Front Desk met your expectations and wer able to... More

Hong Kong, China
Contributor
11 reviews 11 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 4, 2014

I stayed at the hotel for only one night, I'm very happy with the choice I made. The hotel facing the sea, at the right location, shopping and restaurants just behind the streets. Customer service is good. I believe the rooms are relatively newly renovated, with picture of movie stars as the wall paper, leather on the wall, just the... More

Was this review helpful? Yes 1
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Merci! Your wonderful review brightened our day. We hope to have the pleasure of hosting you a bit longer next time. Until then, we wish you all the best from all of us here at the JW Marriott Cannes. The team More

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Additional Information about JW Marriott Cannes

Address: 50 boulevard de la Croisette, 06414 Cannes, France (Formerly Palais Stephanié)
Location: France > Provence > French Riviera - Cote d'Azur > Cannes
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Cannes 5*
Number of rooms: 230
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Also Known As:
Jw Marriott Cannes Hotel Cannes
Palais Stephanie Hotel Cannes
Cannes Palais Stephanie Hotel
Sofitel Cannes
Cannes Sofitel

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