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BEST WESTERN Cannes Riviera & Spa

#38 of 135 Hotels in Cannes
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16, Boulevard d'Alsace, 06400 Cannes, France (Formerly Quality Hotel)
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BEST WESTERN Cannes Riviera & Spa
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BEST WESTERN Cannes Riviera & Spa
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200 reviews from our community

Traveler rating
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    36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shoreham-by-Sea, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the minute we arrived at the hotel until the time we left nothing was too much trouble for the staff here. Immediately on arrival we were upgraded to an Executive room at the back of the hotel. Even though the hotel is very close to the station we didn't have any noise at all. The buffet breakfast was very... More 

Was this review helpful? Yes 1
Mechelen, Belgium
Top Contributor
60 reviews 60 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 2, 2015

We were so satisfied with our time at this hotel. A special thanks to the lovely wonderful Madame, the breakfast lady. She was a lovely person! The breakfast was also good. I think we have the smallest room but it was clean, nice and calm. The cleaning staff was not in a stress and let us sleep out. I miss... More 

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CannesRiviera, Assistant Front desk Manager at BEST WESTERN Cannes Riviera & Spa, responded to this review

Dear Madam, Thank you very much for your review and your kind words about our team and hotel. We are glad you have enjoyed our services and found the hotel to be a good staring point for your daily excursions. We look forward to seeing you back here soon again. Best regards, Pierre / Front desk More 

Callian, France
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2015

Stayed here for one night. Well situated - close to the train and bus stations. Staff very welcoming. Champagne on arrival. Rooms good size and clean. Would return and recommend to anyone looking for somewhere to stay in Cannes

Was this review helpful? Yes 2
CannesRiviera, Assistant chef de réception at BEST WESTERN Cannes Riviera & Spa, responded to this review

Dear Madam, Thank you for your message and highly positive review. We are glad you have enjoyed your short stay in Cannes with us and would be honoured to accommodate you back here soon again in the future. Feel free to contact us for all your questions. Best regards, Pierre / Front desk More 

London
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 15, 2014

A portrait of Marilyn Monroe has been cleverly painted on to one side of the building and catches the eye as you walk up the approaching streets….clever marketing. A small lobby and bar greet you on the ground floor thought it is rather deceptive of the size of the public areas as there is an outside bar area, a large... More 

Was this review helpful? Yes 1
CannesRiviera, Assistant chef de réception at BEST WESTERN Cannes Riviera & Spa, responded to this review

Dear Madam, Thank you for your message and your kind words about our team. It was a pleasure to have you back here again in Cannes for this edition of the International Luxury Travel Market. We are looking forward to seeing you back here again this year. Best regards, Pierre / Front desk More 

Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 12, 2014

A small very cosy hotel near everything. We got a nice welcome with a glass of champagne at the reception. The rooms where clean and spacious. The breakfast was very nice with everything needed. Next time I go to Cannes, I definitely stay at this hotel again.

Was this review helpful? Yes 1
CannesRiviera, Front desk at BEST WESTERN Cannes Riviera & Spa, responded to this review

Dear Madam, Thank you very much for your review and having stayed with us here in Cannes. We are glad you are intending to come back to us and we stay at your disposal for all your questions in planning your future stay. We are looking forward to seeing you back here soon. Best regards, Pierre / Front desk More 

Dublin, Ireland
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed October 11, 2014 via mobile

We have just arrived back from a great stay at the Best Western. Location during the day is absolutely super, really close to everything! I wasn't 100% mad about walking back to the hotel at night as its on a very quiet street with a few undesirables hanging around so we opted for taxis. Room was perfect so I would... More 

Was this review helpful? Yes 3
CannesRiviera, Front desk at BEST WESTERN Cannes Riviera & Spa, responded to this review

Dear Sir, Madam, Thank you very much for having stayed with us here in Cannes in the BEST WESTERN Cannes Riviera. Thank you for your kind words about the rooms and the hotel in general. It was a pleasure to have you as our guest. You should not be scared to walk in the city at night. Cannes was chosen... More 

Leuven, Belgium
Top Contributor
106 reviews 106 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 2, 2014

Situated on the other side of the railway station and near a main boulevard its not the nicest area. Everything is still in walking distance and for the inside has been renovated and the rooms are decent price v quality which is what you expect from Best Western. The bathroom is a bit out dated with the shower head touching... More 

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CannesRiviera, Front desk at BEST WESTERN Cannes Riviera & Spa, responded to this review

Dear Sir, Thank you for your review. The train station area is beeing completely renovated. Some of our Executive rooms ahave been renovated already, we are planning to refurbish them by the end of 2015. We have passed on your commentaries about the shower to our head technician that will have a look at it. Feel free to contact us... More 

Bath, United Kingdom
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 14, 2014

Super location for working at the Cannes Yachting Festival... Compact and bijoux rooms but beautifully clean with crisp white sheets. Comfy beds, super clean bathroom and close to amenities.... However... When water started pouring into my room from the ceiling one evening last week I was told that there were no maintenance guys on site so I would have to... More 

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CannesRiviera, Front Office Manager at BEST WESTERN Cannes Riviera & Spa, responded to this review

Good morning from Cannes, We would like to thank you for taking the time to leave a review on Trip Advisor. We will tell the housekeeping service how happy you were with the cleanliness of the room. Concerning the room, indeed, we did not have any availability but since you are a returning guest we have chosen to relocate another... More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 10, 2014

The location was pretty good -- right next to the train station and a fairly short walk to the beach. The rooms are a good size, although the beds were just twin beds. The hotel is clean. The staff was a bit mixed in terms of friendliness -- some were friendly while others not so much. Certainly a reasonable option... More 

Was this review helpful? Yes 1
CannesRiviera, Front desk at BEST WESTERN Cannes Riviera & Spa, responded to this review

Dear Sir, Thank you for your commentaries on our hotel. We are a 7 minute walk away from La Croisette Beach and just a few steps away from the Cannes main train station. I am surprised and depply feel sorry that you have been disappointed by some of our staff members. Your satisfaction is our top priority and a friendly... More 

France
Top Contributor
85 reviews 85 reviews
47 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 7, 2014

I stayed here courtesy of my Best Western club card points as I had the opportunity to visit Cannes for the first time . I ended up in luxury, a suite on the seventh floor with a large balcony and views across the town. Not the best outlook it must be said, what with the construction of the new railway... More 

Was this review helpful? Yes 1
CannesRiviera, Front desk at BEST WESTERN Cannes Riviera & Spa, responded to this review

Dear guest, Thank you for taking the time to share your positive feedback with us and the Tripadvisor community. It was a pleasure for us to propose you one of our Suites. Thank you very much too for your kind words that we will share with Odile. We would be more than happy to welcome you back here soon! Kind... More 

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