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Novotel Cannes Montfleury

25 Avenue Beausejour, 06400 Cannes, France
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Novotel Cannes Montfleury
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Novotel Cannes Montfleury
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476 Reviews from our TripAdvisor Community

Traveler rating
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    213
    103
    35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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United States
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Never again. This hotel calls itself 4 star, but i compare it to a motel 6 in US. Rooms are shabby, service is poor. Some of the front desk persons were very rude. The hotel said they have food after 11pm, but. Nothing, not even soup to heat in microwave, not even a cracker or vending machine. I was treated... More 

Was this review helpful? Yes
Michaël P, Directeur général at Novotel Cannes Montfleury, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Cannes Montfleury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

london
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was a great place to stay if your looking for a Novotel with great service, and also a great view. Would recommend the more expensive room options as the view are great and also slightly bigger than other rooms I saw. Shuttle buses can take you in to town so make sure you book and use. The only downside... More 

Was this review helpful? Yes
Michaël P, Directeur général at Novotel Cannes Montfleury, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Cannes Montfleury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Although this hotel is not in the centre of Cannes, it is an easy walk of 15 mins or you can use the shuttle. It is in a nice quiet neighbourhood and has a lovely pool area and garden. The rooms are modern and clean with nice views. The staff were efficient rather than friendly.

Was this review helpful? Yes
Michaël P, General Manager at Novotel Cannes Montfleury, responded to this review

Dear sir, We would like to thank you for this goods comments about your last stay in Novotel Cannes Montfleury. Our staff are here to welcome you and to spend a very pleasant time in our hotel. Hope to see you next time. Best regards, Michaël Périès General Manager More 

London, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 1 week ago

Rather than drone on about the completely and utterly apathetic service we received, I will just illustrate a series of stories for you about our recent visit to the Novotel Cannes: **** On arrival, we were told our rooms were ready and just had to be inspected. Please, could you wait in the lobby it will be just five minutes.... More 

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Michaël P, Directeur général at Novotel Cannes Montfleury, responded to this review

Dear Madam, Your stay in my hotel clearly did not meet your expectations and you have highlighted certain issues regarding the services that we provided. Firstly, please allow me to say how sorry I am that we did not meet your expectations. I consider such matters to be extremely important, your comments have therefore been shared with my team and... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Really enjoyed this hotel. Situated in a quiet area. Nice sized room with balcony. Staff were very friendly and helpful. Good choice at breakfast. Although a 15 /20 min walk from the main shopping area, hotel had an hourly minibus. Bar prices were unfortunately on the expensive side.

Was this review helpful? Yes
Michaël P, General Manager at Novotel Cannes Montfleury, responded to this review

Thank you for taking the time to answer our questionnaire. Dear guest, We very much appreciate your positive comments regarding your stay at the Novotel Cannes Montfleury. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Nanjing, China
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well my company booked the hotel. It's about a mile or two away from the festival and up a hill/ mountain. But they have a shuttle so it's ok to be this far away. The hotel is a little old and run down. They seems to be doing work on it all the time. The room is clean and nice.... More 

Was this review helpful? Yes 1
Michaël P, Directeur général at Novotel Cannes Montfleury, responded to this review

Dear guest, Thank you for your comments during your last stay in Novotel Cannes Montfleury. Actually our hotel is at 10 minutes on walking distance of Croisette and the Palais des Festivals. We have the project to refurbish our rooms and our spaces very soon for your most great pleasure. Hope to see you in the futur. Best regards, Michaël... More 

Northern Ireland
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from one week's stay at this hotel. Helpful, friendly staff. Breakfast was good. Lovely pool with lots of sun loungers and other seating both in and out of the shade. It is a good 10-15 mins walk from the beach but this also means it is in a quiet location; and a free shuttle bus runs customers to... More 

Was this review helpful? Yes 1
Michaël P, Directeur général at Novotel Cannes Montfleury, responded to this review
Google Translation

Cher client, Merci d'avoir pris le temps de relater votre dernier séjour au Novotel Cannes Montfleury. Nous sommes ravis que... More 

Italy
Top Contributor
53 reviews 53 reviews
47 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed January 23, 2015

The hotel is not as bad as mentioned by other reviewer. True it is located up a hill. Actually it is located in a quite residential area which I quite enjoy because it is nice and peaceful. Maximum 10mins walk, you would reach the main Croisette so it is really not bad at all. True also that the hotel is... More 

Was this review helpful? Yes 4
Michael P, Directeur général at Novotel Cannes Montfleury, responded to this review
Google Translation

Cher client, Je vous remercie de votre message que j'ai partagé avec mes chefs de service. Toutes les équipes de... More 

San Juan, Puerto Rico
Contributor
13 reviews 13 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 6, 2015

I stayed at this hotel for a Convention because I waited at the last minute and it was the only one with available rooms. And because it is a Novotel, I though I shouldn't be bad. I was wrong. The location is not great, it's on a hill so not as close to the places of interest as it may... More 

Was this review helpful? Yes 1
Michael P, Directeur général at Novotel Cannes Montfleury, responded to this review

Dear guest, First of all I wish you all the very best for 2015. I am very disappointed with your comments regarding your last stay. I have shared your comments with all management teams to ensure that such situations do not occur. I regreat that you had never talk about this during your stay before your departure. Hoping to welcome... More 

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