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Thames Residence Hotel

Certificate of Excellence
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36 bd Saint Roch, 84000 Avignon, France
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Thames Residence Hotel
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129 reviews from our community

Traveler rating
    105
    22
    2
    0
    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I have just returned from an eight day stay at Thames Residences Hotel. We chose this accommodation based on previous reviews and we are happy to say that they exactly represented our experience. Philippe is a delight. He prides himself on excellent management and truly understands the elements of superior customer service. He spent three hours with... More 

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berkhamsted
Top Contributor
64 reviews 64 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 7 nights at the Thames Residence Hotel during May. I can only reiterate what the other reviewers have said in terms of the warm welcome we received from Phillipe, the detailed explanation he gave of the city and its culinary delights and various bits of practical information. We had an apartment with terrace facing the ramparts which... More 

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PHILIPPE D, Responsable réception at Thames Residence Hotel, responded to this review

Richard and his wife J are wonderful guests, really fantastic ! Nobody will be able to imagine why I am writing this, but I can share with all travelers staying with Thames in the future, that each time they will checking in, "J"'s souvenir will be here too ! So, thank you very much for what you done for Thames,... More 

Marlton, New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As mentioned by previous reviewers, Philippe is a wonderful host who does everything he can to make your stay pleasant and memorable. From the welcoming bottle of champagne (for our anniversary), the detailed information on restaurants, sites and history of Avignon, to the 24/7 availability for any type of assistance needed, Philippe was the perfect host for our first time... More 

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PHILIPPE D, Responsable réception at Thames Residence Hotel, responded to this review

Dear Deborah, Thank you very much for taking time for writing a review about your stay in Avignon, for introducing our resort hotel to all Tripadvisor's travelers who want to discover Provence best way ! You made the best choice, staying minimum five nights in the same place, for having most time for visiting all the area, from Cassis and... More 

Gig Harbor, Washington
Top Contributor
237 reviews 237 reviews
80 hotel reviews
387 helpful votes 387 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Thames Residence Hotel, superbly run by Philippe, is the kind of place where you can feel as though you live in Avignon. It offers space and convenience both in location and amenities. The Thames Residence Hotel, managed separately but located within the Avignon Grand Hotel, is situated just outside of the historic city walls of Avignon. It is mere... More 

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PHILIPPE D, Responsable réception at Thames Residence Hotel, responded to this review

Thank you Kris for taking time to write a review and recommend our place to all tripadvisor' travellers, review with lot of descrition ! I think you will convinced lot of people to stay in Avignon for visiting west part of Provence ! So easy staying in Avignon, so easy staying at Thames which is next to all public and... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our stay at this wonderful apartment was the best we will probably find in Provence.Our fantastic spacious apartment with large terrace facing the old walled city of Avignon made our holiday so special. There was not one thing we could complain about as it is solely down to Philippe and his team that make it such a special experience. Philippe... More 

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PHILIPPE D, Responsable réception at Thames Residence Hotel, responded to this review

Thank you for your nice review about your stay last Agust ! I am really surprised you wrote it and all the team is really proud to read your compliments ! Thank you for all of them ! And thank you for staying with us ! We all hope to welcome you and your family for another stay in Provence,... More 

Verona, Wisconsin
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2015

We stayed 5 nights with our travel buddies and had rooms next to each other. The apartment was spacious and clean with free, secure Wi-fi, expresso machine with coffee pods, and a phone that allowed us to make phonecalls to the U.S. for free! We had a living room, bedroom, good size bathroom, balcony, and a kitchenette equipped to cook... More 

Was this review helpful? Yes 3
PHILIPPE D, Responsable réception at Thames Residence Hotel, responded to this review

Dear Agnes and Jerry, I really appreciated having all of you during these five nights in Avignon and I already know you had nice time with your friends staying here too ! Like Van Gogh, Cezanne or many other painters, staying in Provence is a definite best location like a little bit north of Italia near Florence city and Sienna,... More 

Racine, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 4, 2015

My husband and myself along with a couple who are our friends just got back from 5 nights in Avignon, staying at Philippe's apartment. We really enjoyed our stay, the apartment felt very homey. We had picnic dinners twice and had so much fun. Philippe was very helpful in every way possible. I bought an antique painting from L'Isle sur... More 

Was this review helpful? Yes 1
PHILIPPE D, Responsable réception at Thames Residence Hotel, responded to this review

Dear Ike and Gina, You signed yourreview with your first names and I hope Tripadvisor will accept I thank you for your review with your first names too ! So, thank you very much for staying with us. As mentionned so often on lot of addresses in Provence, when guests discover Provence, they want to come back very soon. And... More 

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 8, 2015

All the things many other reviewers have mentioned mirror the excellent experience we had at Thames Residences, thanks to Philippe. Spacious, extremely clean, well equipped apartments with kitchenette, modern bathroom, separate bedroom area, dining and relaxing space, as well as the option of a balcony or the shared terrace, discounted undercover parking. We had two rooms - one with a... More 

Was this review helpful? Yes 2
PHILIPPE D, Responsable réception at Thames Residence Hotel, responded to this review

Dear Guest "OneNicoleW" Sorry, but I amn't allowed to write your two first names, because you could be easily identified and privacy guideline for Tripadvisor is priority ! So, may I call you N & A, or like you choose your identity at Tripadvisor, "One NicoleW" ? Just getting an email from TST (Tripadvisor Support Team) writing me that I... More 

Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 7, 2015

Well equipped service apartment to base yourself to stay for a longer period of time to tour the Provence region. Clean and comfortable with no frills and super fast internet. Having a kitchen allows you to cook and try the local produce of Provence, needless to say was of amazing quality. Our host Phillipe was really helpful and very knowledgable... More 

Was this review helpful? Yes 1
PHILIPPE D, Responsable réception at Thames Residence Hotel, responded to this review

Dear Correne, Thank you for your time and for sharing your experience in Avignon and Provence with Thames ! Your review shows how wonderful is staying at Thames Resort Hotel for visiting all Provence without loosing time in checking in and checking out every two days ! All west part of Provence, from Marseille with its Mucem and number one... More 

Caulfield, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 13, 2015

On arrival at this hotel you are greeted with a deep woof and a tail wag and it is not Phillipe the Thames Residences proprietor! It is his chubby happy dog! PhilipPe is just as welcoming making sure we knewexactly where to eat, shop and visit while in beautiful Provence. The hotel is extremely comfortable with a small kitchen, well... More 

Was this review helpful? Yes 5
PHILIPPE D, Responsable réception at Thames Residence Hotel, responded to this review

Dear Lisa and family, Thank you again for staying with us ! Thank you also for sharing your experience with Tripadvisor's travellers and people looking for best information ! Thank you also for sharing our mascot, our wonderful yellow lab female Falbala, our "hugg" dog ! Thank you also for your review about our partner restaurant L'essentiel in Avignon, classified... More 

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