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Kyriad Avignon - Courtine Gare

2 Rue Mere Teresa, 84000, Avignon, France
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1 room 1 adult
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Kyriad Avignon - Courtine Gare
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202 Reviews from our TripAdvisor Community

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Derbyshire, United Kingdom
2 reviews
4 of 5 stars Reviewed December 2, 2015

The Kyriad is easy to find, left turn after exiting the TGV and about half a mile down the road. I was concerned because although my Spanish is reasonable, my French is schoolgirl (and I am over 65 !). There was no need to worry. The staff were very friendly, helpful and accommodating, the majority speaking English. The room was... More 

Helpful?
Thank aileeninspain
nicolasinglese, Directeur général at Kyriad Avignon - Courtine Gare, responded to this review

Dear client, Thank you for your stay and for sharing your opinion with us. It was very rewarding to see that you enjoyed your stay and appreciated your stay with us. We are looking forward to welcome you back Best regards More 

Toowoomba, Australia
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 16, 2015

This is a budget hotel generally popular with business people. It is within walking distance from the Avignon TGV station. When we checked in late at night we were allocated that hadn't been serviced. We returned to the front desk and were quickly allocated another room, this time cleaned and ready. The room was a reasonable size both in the... More 

Helpful?
Thank Malcolm F
nicolasinglese, Directeur général at Kyriad Avignon - Courtine Gare, responded to this review

Dear Guest, Thank you for your detailed feedback about your stay, we appreciate you taking the time to share your experience. We are sorry that you didn’t enjoy our buffet breakfast filled with a large choice of products (ham, eggs, sausages …) Be sure that we regular undertake market reviews to ensure we are in line. We hope you will... More 

Sydney, Australia
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed October 4, 2015

Stayed at this hotel for 2 nights. First room stank of cigarette smoke even though it was a non smoking floor also blood stained mattress. Got moved to another room not a problem but extremely noisy, overlooked the round about out the front. Smoke detector was covered in plastic, which wasn't a good look. Didn't look at the mattress, too... More 

Helpful?
Thank Bella569
nicolasinglese, Directeur général at Kyriad Avignon - Courtine Gare, responded to this review

Dear Client, Thank you for your review. We regret that your stay was not entirely enjoyable. We take all comments seriously and appreciate all the feedback we can get, and will take steps to ensure that this is rectified immediately. We certainly appreciate your feedback and do hope that you will consider staying with us again. Rest assured that we... More 

Bath, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 2, 2015

No more than about 5-6 minutes walk from the TGV station. A clean, comfortably, friendly hotel with nice rooms. All you need if you're passing through. The centre of Avignon is a 15 Euro ride away (with tip), so you may be saving a lot by being a little way out. Would definitely use it again.

Helpful?
1 Thank PeterWGB
nicolasinglese, Directeur général at Kyriad Avignon - Courtine Gare, responded to this review

Dear client, Thank you for your review. It is a pleasure for us to know that you enjoyed your stay ; Thank you for staying with us and we hope to welcome you again soon. Kind regards, More 

Lisbon, Portugal
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 28, 2015

It's near the TGV station (15 minutes walk). Attention! If you want to go to the centre you must take a train or a bus (there's a bus stop near the hotel). The parking is free. Ideal if you want to rent a car or take a train to other cities in provence.There's nothing around there, you have to go... More 

Helpful?
Thank Francisc0_68
nicolasinglese, Directeur général at Kyriad Avignon - Courtine Gare, responded to this review

Dear client, Thank you for your very kind review following your recent stay with us. We are delighted that overall you had an enjoyable stay but sorry that the restaurant did not meet your expectations and that you found it expensive. We do strive to keep our prices in line however I will take your comments on board. Thank you... More 

Valencia Province, Spain
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 16, 2015

Having booked a special offer of 73 euros, we were annoyed when charged 102 euros because it was booked on line. Booking in time was around 2pm, but there was no room ready and told to go out for half an hour, which we did. Still no room ready, and finally at 5pm we were given the key to a... More 

Helpful?
Thank garfield_linda43
nicolasinglese, Directeur général at Kyriad Avignon - Courtine Gare, responded to this review

Dear client, Thank you for your review about your stay in our hotel. We apologize that your stay did not meet expectations. We appreciate your comments regarding our staff and will share these with our team. I do hope that you have the opportunity to come to Avignon again and that you choose to come and stay with us again... More 

Travelers are raving about these Avignon hotels

oregon
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 13, 2015

We spend two days there and had good time. The hotel is up to 3 star standers, modern and clean. The room is quite small but maybe because our family of 4 all stays in one (triple) room. What impressed us the most is staff there. They were all very nice and offered any help they could before we even... More 

Helpful?
Thank tipsfortrip
nicolasinglese, Directeur général at Kyriad Avignon - Courtine Gare, responded to this review

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 23, 2015 via mobile

Decent hotel "far" (5 minutes by car) from Avignon. Friendly staff but no WiFi and no other restaurants around (go for dinner in Avignon!). Not Kyriad finest but great for a stop-over. A bit disappointed by the "look and feel".

Helpful?
Thank JochemJagt
nicolasinglese, Directeur général at Kyriad Avignon - Courtine Gare, responded to this review

Dear client, Thank you for your stay and for sharing your opinion with us. I was delighted to read that you enjoyed your experience at the hotel and that our team looked after you well. Regarding the wifi, the all system has been changed, and we are now able to deliver the service expected. I do hope that we have... More 

Vancouver, Canada
1 review
1 of 5 stars Reviewed July 21, 2015

Dirtiest hotel I have ever stayed in, unacceptable at any price. First thing I noticed was the garbage in the gardens, then the dusty lobby tables, dust bunnies in all the corners, smelly carpets in the halls, filth in the corners of the bathroom, used Q-tip on the floor, hair all over the bed linens and mattress pad, hair on... More 

Helpful?
Thank Nedlunav
nicolasinglese, Directeur général at Kyriad Avignon - Courtine Gare, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor. I was sorry to learn that your stay on this occasion fell short of your expectations and I apologize for any discomfort or inconvenience caused. I would like to reassure you that immediate and corrective actions have been taken to avoid future occurrence. About cleanliness our 95 guestrooms, are... More 

Sydney, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 30, 2015

As we were with a small tour group, we were pressured to have a set 3 course menu or pizzas. We were not allowed to order from the menu as there were 8 of us. This hotel is too far out of city so we had no choice. It may be ok for TGV travellers but not for tour buses.... More 

Helpful?
2 Thank Travellers2210
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