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Hotel Cloitre Saint Louis

20, rue du Portail Boquier, 84000 Avignon, France
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Hotel Cloitre Saint Louis
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Hotel Cloitre Saint Louis
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469 reviews from our community

Traveler rating
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    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durham, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

The air conditioning was not working, we stayed in the new building joined onto the original old part of the hotel, it was unbearably hot like being in an oven. The ceilings in the rooms are very low which does not help.

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Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is outstanding in both location (within the city walls), and amenity. Our superior double is large with the most comfortable bed imaginable. Everything within the old town, including the Palace of the Popes and the Pont D'Avignon are within easy walking distance. The old town is lovely to walk around anyway and there is a fresh food market... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My friend booked this hotel especially for me since I enjoy old buildings. He stayed there before and loved it. However this time things were a bit different. Staff on breakfast service were not helpful, to say the least. The breakfast buffet was poor in choice and quality. Our room was very awkward to get to, the bathroom was not... More 

Was this review helpful? Yes 1
DIRECTION-AGH-CSL, Responsable relations clients at Hotel Cloitre Saint Louis, responded to this review

Dear Madam, Dear Sir, Thank you very much for taking the time to write a comment on Tripadvisor following your recent stay with us. I would like to extend my most sincere apologies for the inconveniences that you experienced in the hotel.This kind of attitude does not correspond to our service standards we like to provide to our customers. I... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A very different hotel that use to be back in 1500's a hospital for during the French Revolution, so it's ozzing style but very minimalistic decor. The Cloister courtyard with ancient trees is lovely and quiet. The wing to stay in is contemporary wing. Breakfasts were perfect to then set out to enjoy a walk into the walled city. So... More 

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DIRECTION-AGH-CSL, Responsable relations clients at Hotel Cloitre Saint Louis, responded to this review

Dear guest, We thank you for your glowing review at the Cloitre Saint-Louis. We appreciate you taking the time to leave a review regarding your recent stay with us. We were delighted to read you had a nice holiday staying at our hotel and that you enjoyed the services and facilities. On behalf of our entire staff here at the... More 

Frankfurt
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 28, 2015

The ancient Cloître is the right backdrop to visit the city of popes. It is a site worth seeing in itself and well situated. The palace of the Pope and the Pont d'Avignon are within walking distance. There are many good restaurants close by. The train station is very close as well and a train shuttle starts from there to... More 

Was this review helpful? Yes 1
DIRECTION-AGH-CSL, Responsable relations clients at Hotel Cloitre Saint Louis, responded to this review

Dear Guest, We appreciate you taking the time to leave a review regarding your recent stay with us. We were delighted to read you had a nice holiday staying at our hotel and that you enjoyed the services and facilities. On behalf of our entire staff here we would like to thank you for your business and we hope to... More 

Prangins, Switzerland
Top Contributor
106 reviews 106 reviews
29 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed January 20, 2015 via mobile

Difficult to decide exactly what to rate this hotel - there were both good and bad points so I decided on "average". I would agree with some other comments that the hotel borders on the austere - the reception area is a particularly depressing corner of this hotel. Our room, in the old section, had minimalist decoration which adds to... More 

Was this review helpful? Yes 1
DIRECTION-AGH-CSL, Responsable relations clients at Hotel Cloitre Saint Louis, responded to this review

Dear guest, We thank you for your feedback about your stay in the Cloitre Saint-Louis. We attach lot of importance in our guest comments, wether positiv or less. This kind of feeling permit to always remain vigilant to maintain our gains. We sincerely do regret that we did not live up to your expectations, be sure that all points noted... More 

Nottinghamshire
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 30, 2014

This is a good hotel. Rooms are clean. A bonus for Brits is that there are tea making facilities in the rooms. Breakfast was good, and plentiful with both hot and cold options which should suite all tastes. The biggest problem (in winter) is that the public rooms are so cold. The restaurant does have overhead heaters, but you can't... More 

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DIRECTION-AGH-CSL, Responsable relations clients at Hotel Cloitre Saint Louis, responded to this review

Dear Guest, We thanks you for your positiv feedback, and for all informations given during your stay. Theses details are so important for us, to well understand your expectations and to maintain a very good level of our differents services. We hope to have the pleasure of seeing you again soon. We wish you an happy new year! Kind regards,... More 

North Yarmouth, ME
Contributor
15 reviews 15 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 1, 2014

We really liked the hotel. We had a room in the old section and it was nice. Overlooked the cloister with plane trees. Room was clean and well appointed. Staff was very helpful. Location of hotel was perfect. Short walk to several cafés and restaurants, only 10-15 min walk to the Palace of the Popes. Avignon is a great city,... More 

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DIRECTION-AGH-CSL, Responsable relations clients at Hotel Cloitre Saint Louis, responded to this review

Dear Guest, Thank you so much for your positiv comment, we are very satisfy to learn that you enjoyed your stay in the Cloître Saint-Louis. It's very important for us to propose to our guest a very good experience in Avignon. We will make sure to share your kind words with our staff. We look forward to welcoming you back... More 

New Haven, CT
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 29, 2014

Here's the skinny - nice hotel, good location, LOVE the roof top pool. Enjoyed bottle of wine or champagne every evening at sunset. Although you are not supposed to bring glass on the roof. Great, secure parking. Some negatives - large rooms in new section but basicly beat iKea furniture. Air did not work well so some issues sleeping on... More 

Was this review helpful? Yes 1
DIRECTION-AGH-CSL, Responsable relations clients at Hotel Cloitre Saint Louis, responded to this review

Dear Guest, We thanks you for your very positiv feedback, and for all informations given during your stay. Theses details are so important for us, to well understand your expectations and to maintain a very good level of our differents services. Make sure that we do our best to provide the best service to our guest. On behalf of our... More 

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

The hotel has excellent location and facilities. When we arrived, however, they had no rooms for us in spite of our confirmed reservation via Expedia. The staff found a room for the first night at another nearby hotel. They moved us to the Cloitre on the next day. They promised us various upgrades and amenities to make up the inconvenience.... More 

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DIRECTION-AGH-CSL, Responsable relations clients at Hotel Cloitre Saint Louis, responded to this review

Dear Madam, Dear Sir, We would like to thank you very much for your comment on Tripadvisor regarding your stay with us. Make sure, we always try to do our best to our guests have the best experience while staying with us and it is a great reward to read that for you. We will make sure to share your... More 

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