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Mercure Pont d'Avignon

4.0 of 5 Rue Ferruce, 84000 Avignon, France
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Mercure Pont d'Avignon
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271 reviews from our community

Traveler rating
    44
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    54
    18
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Mercure Pont d'Avignon
See the most recent reviews
Onalaska, Wisconsin
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 31, 2014

Really nice boutique hotel within the walls of Avignon. Rooms were beautiful with balconies that opened into the courtyard where we ate breakfast. Very modern and clean. Breakfast area was charming and the food was delicious. Very convenient location with underground, secure parking. Would definitely recommend this hotel to travelers.

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Madam We are glad that you appreciate your stay in our hotel. We hope to see you again in a close future. Kind regards Marie France JULIAN Front of house manager More 

Milan, Italy
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 15, 2014

Really good. Location is downtown, parking available at good cost, wifi available, rooms are good, service is great. Everything new, clean and modern. I really love the Mercure hotels, they are worth their 4 stars and are great value for money.

Was this review helpful? Yes 1
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Madam, We are glad that you appreciate your stay in our hotel. We hope to see you again in a close future. Best regards Marie France JULIAN Front of house manager More 

Paris, France
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 8, 2014

Really good hotel. The location is perfect, the service is really good and the rooms are very comfortable. I really like the Mercure chain. This hotel is just steps away from the Place de Palais du Papes and the Pont d'Avignon. Breakfast is really good and a good value. The parking is very convenient and the hotel gives you 20%... More 

Was this review helpful? Yes 1
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the... More 

seattle
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 3, 2014

The Mercure Pont d'Avignon is reasonably priced, located in the city, minutes from highlights and restaurants. The staff is very good and the breakfast buffet worth doing. The rooms are modest in size, as is the bathroom, but contain everything that is needed. They are clean and well serviced.

Was this review helpful? Yes 1
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir, dear madam, We are happy to see that you had enjoyed your stay at the Mercure Pont d’Avignon. We hope to see you again in a close future. Kind regards Marie France JULIAN Front of house manager More 

Traverse City, Michigan
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 19, 2014

I am happy that we stayed at Mercure Pont d'Avignon. The hotel was very nice and the staff was very helpful. The hotel is centrally located but in a more quiet and quaint area. The breakfast room and breakfast is lovely. However, the price is too high for breakfast, but we ate there because it was very convenient.

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 15, 2014

I stayed at the Mercure for one evening on July 15th, and I would not recommend this hotel. The men and women at the front desk were incredibly rude. We were going on a tour and departing Avignon after check out. When retrieving our bags after the tour, the attendant was not only unhelpful, but actually rolled his eyes at... More 

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that... More 

Kitchener, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 13, 2014 via mobile

We stayed for two nights in June and we felt that this hotel was a great value and location for the price we paid. We didn't drive and park so didn't have the challenges that others faced around that so our check in was smooth and hassle free. One of the easiest check ins we have encountered. The room was... More 

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir We are glad that you appreciate your stay in our hotel. We hope to see you again in a close future. Kind regards Marie France JULIAN Front of house manager More 

Chicago
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2014

Our family of 10 adult siblings and young adult children/friends stayed here only 1 night during our trip through France. Location within the walls near the Pont d'Avignon and the Pope's Palace is excellent. Hotel was comfortable, well-appointed and offered adjacent parking and wi-fi which we valued. Shopping and restaurants abound in this area and we were not disappointed. Good... More 

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir, dear madam We are happy to see that you and your family had enjoyed your stay in the south of France and especially at the MERCURE Pont d'Avignon We hope to see you again in a close future. Kind regards Marie France JULIAN Front of house manager More 

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Additional Information about Mercure Pont d'Avignon

Address: Rue Ferruce, 84000 Avignon, France
Location: France > Provence > Vaucluse > Avignon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Pont d'Avignon 4*
Number of rooms: 87
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Also Known As:
Mercure Pont d`Avignon Hotel Avignon
Accor Pont d Avignon
Hotel Style:
#7 Luxury Hotel in Avignon

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