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Mercure Pont d'Avignon

4.0 of 5 Rue Ferruce, 84000 Avignon, France
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Mercure Pont d'Avignon
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Mercure Pont d'Avignon
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269 reviews from our community

Traveler rating
    43
    147
    53
    18
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sarasota, Florida
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

hotel is handy to everything in Avignon. Hotel was pleasant, but Spartan. Bar open but frequently not staffed. Rooms great, staff nice and helpful, when asked about tours and points of interest.. Great breakfasts. Rooms were large enough and very clean. No pool. Patio was a pleasant spot to have a drink. Hotel quiet at night. No excessive outside noises.... More

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir We are glad that you appreciate your stay in our hotel. We hope to see you again in a close future. Kind regards Marie France JULIAN Front of house manager More

Ottawa
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just returned from 2 weeks at this great hotel. The location could not be any better, right inside the ramparts about 2 blocks from the fabled Pont d'Avignon. We were a large group taking daily excursons by bus. The bus parking lot was steps away from the side door of the hotel, very convenient. It was also a short... More

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MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir, Dear madam We are happy to see that you and your group had enjoyed your stay in the south of France. We hope to see you again in a close future. Kind regards Marie France JULIAN Front of house manager More

Tel Aviv District, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is located in a central location close to important sites. There is garage parking underneath and recommended to stop at the entrance to unload luggage. This is a modern hotel and with a good breakfast. But we found fleas in the bed and there was a smell of dust.

Was this review helpful? Yes 3
Palm Harbor, Florida
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 26, 2014

The location of this hotel was great. We entered the city gate and straight into the parking garage. Stairs led to the Mercure hotel. Very convenient. We were glad we didn't have to drive in the tiny little streets. Parking was a public garage but the hotel gave us a discount by punching our ticket. Room was clean, quiet and... More

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear madam We are glad that you appreciate your stay in our hotel. We hope to see you again in a close future. Kind regards Marie France JULIAN Front of house manager More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 19, 2014

I spent 7 nights at this hotel so that I could explore Avignon and it's surrounding towns. This hotel is located within the old city walls and is close to the local train station (about a 15 min walk), the Palais de Papes (1 min walk) shops and restaurants. The hotel staff were very polite and helpful, breakfast was scrumptious,... More

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MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the... More

Napier, New Zealand
Top Contributor
230 reviews 230 reviews
44 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed September 10, 2014

Great spot to stay in Avignon. Front Desk Manager Franchoise FABULOUS, speaks bit of English and goes the extra mile. Wifi ok. Staff all round friendly. Great location walk to all attractions. Roam very quiet even though next to a lift.

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the... More

Charleston, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed September 4, 2014

Small rooms and not up to standard of 4 star hotel. Small thin towels and paper cups for coffee and plastic glasses in room. Ideal location. Weak wifi in rooms. Service was good. However would not stay in this hotel again.

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MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Madam, You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets... More

St. Petersburg, Russia
1 review
1 of 5 stars Reviewed September 3, 2014

We booked 2 rooms We werу here on 14.08.2014.We arrived late at 23 30, but in the booking was not written that late entry is not possible, because the reception is open 24 hours, an employee of the hotel said that they had no rooms, our room had already given to other people, and that we should look for another... More

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MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir, By leaving a note in the internet, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken... More

Montpellier, France
2 reviews
4 of 5 stars Reviewed September 1, 2014

Very good, clean hotel in great location with excellent parking although it wasn't private it was very convenient and easy to park in the middle of the tourist season. Reception staff were extremely friendly and helpful - would definitely stay again. Had a good quiet room overlooking the garden. We thoroughly enjoyed our stay in Avignon and the Mercure Hotel.

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the... More

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Additional Information about Mercure Pont d'Avignon

Address: Rue Ferruce, 84000 Avignon, France
Location: France > Provence > Vaucluse > Avignon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Pont d'Avignon 4*
Number of rooms: 87
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Also Known As:
Mercure Pont d`Avignon Hotel Avignon
Accor Pont d Avignon

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