We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 69 Avignon hotels

Mercure Pont d'Avignon

4.0 of 5 Hotel   |   Rue Ferruce, 84000 Avignon, France
Hotel website
Hotel amenities
Special Offer
Package Deal
Save Saved
You added Mercure Pont d'Avignon to your Saves list
Mercure Pont d'Avignon
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
71%
Ranked #22 of 69 hotels in Avignon
A recent review
3 of 5 stars reviewed 1 week ago
Danielle K Astoria, New York
Write a Review

193 people have reviewed this hotel

Traveler rating
    30
    101
    39
    17
    6
See reviews for
29
82
13
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Astoria, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My now husband and I stayed at this hotel for 3 nights during our honeymoon traveling through France. The location was great as it is close to the main square with all restaurants and shopping. Also extremely close to one of the main attractions of Avignon, the Palais des Papes, which is stunning. Avignon is a very romantic city with... More

Was this review helpful? Yes 1
France
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are looking for a central hotel near the Palais des Papes, this may meet your requirements. Rooms are a bit small, but acceptable. Clean, quite, and well equipped (there is a fridge for clients. usage). We previously stayed in the Mercure Palais des Papes, which is perhaps a bit better located being a couple hundred meters closer to... More

Was this review helpful? Yes
Saint-Michel-l'Observatoire, France
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed December 29, 2013

After a bath I walked into the room to find the carpet by the bed totally soaked! Umm...the lovely front of desk moved us to the room next door. We had a good laugh about it even though we had to move all our stuff...in entering the bathroom I noticed the tissue box had fallen on the sink from its... More

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Madam, dear Sir, We are very sorry that you didn’t appreciate your stay in our hotel. Thank you for telling us about the different problems you had. About the wet carpet, it happens to be a leak in the bathroom so a plumber will fix it . Concerning the mattress, we immediately asked the person in charge to check... More

San Diego, CA
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed December 1, 2013

I stayed here for only one night while part of a Trafalgar tour group. The hotel is in a good location and you can walk and explore areas nearby. The room is small but very comfortable. The bed was comfortable and the water pressure in the shower was good. There is free wifi included! The breakfast buffet was filling. I... More

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir, We are happy to see that you and your group had enjoyed your stay in the south of France. We hope to see you again in a close future. Kind regards Marie France JULIAN Front of house manager More

Auckland, New Zealand
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 27, 2013

On arrival at this hotel, after our train journey from Paris, we found our booking had been messed up and we were not expected [although we had paid in advance]. No worries - soon put right by friendly, efficient staff. After our bad experience in Paris, it was a pleasure to be treated civilly and courteously. The hotel is very... More

Was this review helpful? Yes 2
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir We apology about the confusion of your booking but we are glad that our staff made your stay enjoyable. We hope to see you again in a close future. Kind regards Marie France JULIAN Front of house manager More

Columbia, South Carolina
Top Contributor
67 reviews 67 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 12, 2013

We thoroughly enjoyed our first stay at a Mercure Hotel and found the location to be excellent for exploring the city without a car. We picked up a rental car the last day of our stay and appreciated the underground parking lot -- very convenient. Our room tariff included the buffet breakfast which was a very complete European continental breakfast.... More

Was this review helpful? Yes 1
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear sir, We are glad that you appreciate your stay in our hotel. We hope to see you again in a close future in Avignon. Kind regards Marie France JULIAN Front of house manager More

Hamilton, ON.
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 30, 2013

All the Staff were fantastic in all areas of the hotel, special thanks to the servers in the restaurant. we travelled with STC with 34 persons and the staff took great care of us all. Hotel was very clean. The rooms were a little small to Canadian standards but very modern. The hotel is inside the wall city of Avignon... More

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

It was a great pleasure to have you all. We are glad that you appreciate your stay in our hotel. Best regards Marie France JULIAN Front of house manager More

Orpington, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 15, 2013

Good comfortable hotel in a great location for exploring the city. Easy parking, friendly helpful staff. All amenities in the room were of a high quality. A good comfortable bed the room was also nice and quiet. The staff recommended several good local restaurants.

Was this review helpful? Yes
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Glyn, We are glad that you appreciate your stay in our hotel. We hope to see you again in a close future in Avignon. Kind regards Marie France JULIAN Front of house manager More

Chicago, Illinois
Top Contributor
172 reviews 172 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 2, 2013

One block from outer walls of city. Drive from periphery directly into parking garage without having to drive through town. Only complaint, stairs from garage to lobby, with no one to help with luggage. Other than that we were completely satisfied. Rooms were nice size, with wonderful showers. Nice breakfast buffet with meat, cheese, eggs, sausage, pastries, etc. served in... More

Was this review helpful? Yes 3
MERCUREPONTDAVIGNON, Responsable réception at Mercure Pont d'Avignon, responded to this review

Dear Sir We are glad that you appreciate your stay in our hotel. We hope to see you again in a close future. Kind regards Marie France JULIAN Front of house manager More

Been to Mercure Pont d'Avignon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Pont d'Avignon

Also Known As:
Mercure Pont d`Avignon Hotel Avignon
Mercure Pont d`Avignon Hotel
Mercure Pont d Avignon
Accor Pont d Avignon
Address: Rue Ferruce, 84000 Avignon, France
Phone Number:
Location: France > Provence > Vaucluse > Avignon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#7 Luxury Hotel in Avignon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Pont d'Avignon 4*
Official Description (provided by the hotel):
In the heart of Provence, located in a pleasant quiet area. 87 rooms. Close to the famous Pont d Avignon and Palais des Papes. Small garden. Direct access to a public basement garage. Bus parking. Conference room (120 people). Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, ACCOR, Tingo, TripOnline SA, Asiatravel.com Holdings, Otel and Venere so you can book your Mercure Pont d'Avignon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mercure Pont d'Avignon, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.