We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 57 Arles hotels

BEST WESTERN Atrium Arles

3.0 of 5 Hotel   |   1 Rue Emile Fassin | Les Lices, 13200 Arles, France
Hotel website
Hotel deals
Hotel amenities
Special Offer
Low Rate Guaranteed
Save Saved
You added BEST WESTERN Atrium Arles to your Saves list
BEST WESTERN Atrium Arles
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
55%
Ranked #31 of 57 hotels in Arles
A recent review
4 of 5 stars reviewed 3 weeks ago
johnq428
  • Overview
  • Reviews (263)
  • Photos (86)
  • Amenities
  • Q&A
  • Room tips (13)
  • Location
  • More
Write a Review

263 people have reviewed this hotel

Traveler rating
    32
    111
    68
    37
    15
See reviews for
58
103
9
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have been coming to Arles for 2/3 days for many years. We always stay at the Atrium as it is friendly, has good facilities, including the garage, and is handy for the town. The rooms are quiet and clean and the staff are always friendly and helpful. We shall continue to come.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest Many thanks for your encouragements through your comments of appreciation of our establishment. It is very pleasant to measure the satisfaction of our customers and to remove from your comments our axes of progress to satisfy you even more on a daily basis. Thank you thus deeply to have been kind enough to express you on the site... More

Desborough, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We liked the location of the hotel, easy access by car and close to all sites and restaurants. Our room was pleasant and clean with a very comfortable bed. We also appreciated the car park adjacent to the hotel (although it was a bit camped). The breakfast was ample and tasty. The bathroom was fine, although the toilet flush would... More

Was this review helpful? Yes 1
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
Google Translation

Cher Client, Je vous remercie vivement de votre ressenti suite à votre récent séjour au BEST WESTERN Hôtel Atrium et... More

Fairfax, Virginia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 11, 2014

We pulled into Arles late on a Saturday afternoon after rejecting our booked (and higher rated) accommodations somewhat distant from town. We were tired, the hotel was fairly centrally located, and off street parking was available, so decided to chance it notwithstanding the last reviews. Our room was clean, the staff were courteous and accommodating, everything functioned as expected, the... More

Was this review helpful? Yes 2
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

paso robles, ca
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 27, 2013

I would avoid this hotel if possible... Not Clean, needs updates.. at best its a 1/2 star.. Nothing has been easy or even pleasing.. Bad vibe. Bad Parking.. I could barely fit into the spots with a small car..It Would be alright if you have an austin mini. The wireless is a nightmare. The door does not close right. The... More

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
Google Translation

Cher client, Nous sommes vraiment navrés d'apprendre votre déception suite à votre récent séjour dans notre établissement. Nous sommes tout... More

South Hadley, Massachusetts
1 review
1 of 5 stars Reviewed December 18, 2013

Avoid this hotel at all costs. The rooms, carpeting were filthy and infested with fleas crawling across vanity, bureaus, night stands. Visitors were bit and managements' reaction was dismissive, arrogant. It accepts pets so beware!

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for your return. However could you please inform us about your complete stay details. We are really surprised about your comments, and if you really have this problem in one of our room, which is really surprising, don't hesitate to inform us directly at the reception during your stay and not after after your stay on... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 3, 2013

Shortly before our trip took place, we learned that our first choice hotel, the Jules Cesar, was under renovations. However, we reluctantly went along with the change to the B.W. Atrium in Arles even though we were assured that this was a comparable hotel. Upon arriving at the B.W. we were concerned that things were rapidly going downhill, as this... More

Was this review helpful? Yes
Edison, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 31, 2013

Wasn't our choice to stay here as the Jules Cesar which was nearby was closed for renovations. Lugging suitcases up stairs into the lobby was not good for elderly people. The rooms were small (ever been on an inside cabin aboard ship? - get the picture?) Only if you're in a pinch and need a place to sleep!

Was this review helpful? Yes
Stone Mountain, Georgia
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 26, 2013

I am writing this review for the United States market. This is not a 3 star property but a 2. I wasn't expecting anything great but thought it was only for one night. When you arrive at the front door you have to drag your luggage up a flight of stairs and no staff to assist. The front desk agent... More

Was this review helpful? Yes
Downers Grove, Illinois
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 12, 2013

This hotel had nothing special to offer. No in-room safe, very mediocre amenities, absolutely NO drawers or shelves to put things on. You basically have to live out of a suitcase. Some people had bathrooms with tubs; others very small bathrooms with a small square shower stall. The included breakfast was less than ordinary. Other than being in a good... More

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Many thanks for taking time to inform us about your stay in our property on Trip Advisor. First of all, I have to inform you that we are a 3 stars hotel and not a four stars hotel like the Jules Cesar and we wera pleased to welcome your group. About the bathrooms, we only have two rooms... More

Portsmouth, United Kingdom
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 5, 2013

We wanted to explore Arles and the Camargue for a couple of days and picked this hotel as being decent-looking, moderately priced, and with its own parking right within that great, compact and walkable city. Throw in the rooftop terrace, with its pool; agreeable staff; and a handsome room with proper bath, a kettle, and WiFi (though with the usual... More

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing TripAdvisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Atrium Arles, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Atrium Arles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Atrium Arles

Address: 1 Rue Emile Fassin | Les Lices, 13200 Arles, France
Phone Number:
Location: France > Provence > Bouches-du-Rhone > Arles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Atrium Arles 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Tingo, Travelocity, Priceline, HotelsClick, Despegar.com, BookingOdigeoWL, Agoda, Otel and Venere so you can book your BEST WESTERN Atrium Arles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Atrium Arles Hotel Arles
Hotel Atrium
Best Western Arles
Arles Best Western

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
View from room (4)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (15)
Viewed
Bathroom (5)
Viewed
Pool/beach area (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Pool/beach area (2)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (11)
Viewed
Dining (7)
Viewed
Bathroom (1)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
90

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer