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BEST WESTERN Atrium Arles

3.0 of 5 1 Rue Emile Fassin | Les Lices, 13200 Arles, France
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BEST WESTERN Atrium Arles
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BEST WESTERN Atrium Arles
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270 reviews from our community

Traveler rating
    36
    111
    75
    34
    14
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67
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bexleyheath, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A last minute booking. The hotel lived up to the Best Western image. Very clean, comfortable rooms and beds and a good buffet breakfast. Nice lounge for the evening. The hotel in centre of Arles so no need to use the car - a good map provided and everywhere easy to reach on foot. Staff very helpful, free wifi and... More

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
Google Translation

Cher Client, Mille mercis pour vos encouragements à travers vos commentaires d'appréciation de notre établissement. Il est très agréable de... More

Lincoln, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 28, 2014

Staff very helpful, great location, short walk to the centre. Beautiful views from the roof. Price is reasonable for facilities and location. It has a very small roof top pool. Had trouble fitting my car in the garage. Overall this a good choice of hotel if you want to stay in Arles.

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laparicio, Directeur général at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Germany
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 28, 2014 via mobile

Compared to other Best Western experiences, the Atrium in Arles is less comfortable and outdated. Rooms were clean but rather small, very noisy due to doors which could not be easily closed (makes you hear everybody on the floor entering/leaving their rooms) and noise from the streets. The staff was friendly and helpful. Breakfast was ok but cannot stand the... More

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canberra
Contributor
15 reviews 15 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 22, 2014

This hotel is located across the road from the the square with the carousel and the visitors centre.It is right on the edge of the old town and convenient to nearly everything. We stayed for a week and enjoyed it thoroughly and believed we could not have chosen better. Our room was roomy.staff were helpful. WiFi was good.

Was this review helpful? Yes 1
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 27, 2014

We have been coming to Arles for 2/3 days for many years. We always stay at the Atrium as it is friendly, has good facilities, including the garage, and is handy for the town. The rooms are quiet and clean and the staff are always friendly and helpful. We shall continue to come.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest Many thanks for your encouragements through your comments of appreciation of our establishment. It is very pleasant to measure the satisfaction of our customers and to remove from your comments our axes of progress to satisfy you even more on a daily basis. Thank you thus deeply to have been kind enough to express you on the site... More

Desborough, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 26, 2014

We liked the location of the hotel, easy access by car and close to all sites and restaurants. Our room was pleasant and clean with a very comfortable bed. We also appreciated the car park adjacent to the hotel (although it was a bit camped). The breakfast was ample and tasty. The bathroom was fine, although the toilet flush would... More

Was this review helpful? Yes 1
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
Google Translation

Cher Client, Je vous remercie vivement de votre ressenti suite à votre récent séjour au BEST WESTERN Hôtel Atrium et... More

Fairfax, Virginia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 11, 2014

We pulled into Arles late on a Saturday afternoon after rejecting our booked (and higher rated) accommodations somewhat distant from town. We were tired, the hotel was fairly centrally located, and off street parking was available, so decided to chance it notwithstanding the last reviews. Our room was clean, the staff were courteous and accommodating, everything functioned as expected, the... More

Was this review helpful? Yes 2
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

paso robles, ca
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 27, 2013

I would avoid this hotel if possible... Not Clean, needs updates.. at best its a 1/2 star.. Nothing has been easy or even pleasing.. Bad vibe. Bad Parking.. I could barely fit into the spots with a small car..It Would be alright if you have an austin mini. The wireless is a nightmare. The door does not close right. The... More

Was this review helpful? Yes 1
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
Google Translation

Cher client, Nous sommes vraiment navrés d'apprendre votre déception suite à votre récent séjour dans notre établissement. Nous sommes tout... More

South Hadley, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 18, 2013

Avoid this hotel at all costs. The rooms, carpeting were filthy and infested with fleas crawling across vanity, bureaus, night stands. Visitors were bit and managements' reaction was dismissive, arrogant. It accepts pets so beware!

Was this review helpful? Yes 1
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for your return. However could you please inform us about your complete stay details. We are really surprised about your comments, and if you really have this problem in one of our room, which is really surprising, don't hesitate to inform us directly at the reception during your stay and not after after your stay on... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 3, 2013

Shortly before our trip took place, we learned that our first choice hotel, the Jules Cesar, was under renovations. However, we reluctantly went along with the change to the B.W. Atrium in Arles even though we were assured that this was a comparable hotel. Upon arriving at the B.W. we were concerned that things were rapidly going downhill, as this... More

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Additional Information about BEST WESTERN Atrium Arles

Address: 1 Rue Emile Fassin | Les Lices, 13200 Arles, France
Phone Number:
Location: France > Provence > Bouches-du-Rhone > Arles
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Atrium Arles 3*
Number of rooms: 90
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Also Known As:
Best Western Atrium Arles Hotel Arles
Hotel Atrium
Best Western Arles
Arles Best Western

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