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BEST WESTERN Atrium Arles

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1 Rue Emile Fassin | Les Lices, 13200 Arles, France
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BEST WESTERN Atrium Arles
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BEST WESTERN Atrium Arles
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300 reviews from our community

Traveler rating
    39
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    37
    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 3 weeks ago

Terribly overprized and in front of a noisy square, there are drunkards yelling and music until 4:30am. Now is techno rumba. We are stuck here and been unable to sleep in the last 3 days. The staff has not offered even a simple apology. If you want to feel like trying to sleep in the middle of a disco bar,... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Many thanks for taking time to describe on Trip Advisor your recent stay in our property. I can totally understand your comment because you stay with us during the Arles Easter Feria ( bull fight). This is a typical and very busy period. This can explain the price as you judge as overprize ( there are the year... More 

Plainview, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 26, 2015

Centrally located and within a short (10-15min) walk to all attractions,restaurants, and shops. A supermarket is 1 block away. Great for wine & snacks. Hotel is clean. Rooms are small but manageable. Continental breakfast is good. Hotel staff is fantastic. Each night before dinner we had wine & cheese which we bought in town in the lobby sitting area. The... More 

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
Google Translation

Chers Clients, Mille mercis pour vos encouragements à travers vos commentaires d'appréciation de notre établissement. Il est très agréable de... More 

Perth, Australia
Top Contributor
74 reviews 74 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 10, 2015 via mobile

While this is an older style hotel, the room was large and had been renovated so furniture was new and it was clean and tidy. We also had a balcony. We were in a quiet part of the hotel so had a good nights sleep. The location is great as it is only a short walk to the main historic... More 

Was this review helpful? Yes 1
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Milan, Italy
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 13, 2015

Got a room (4 adults, 1 child) with special price booking it online as last-minute. Very close to the information point and to the Place de la Republique, free wi-fi and comfortable rooms. Private parking from 10€ to 14€ per night!

Was this review helpful? Yes 2
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Many thanks to taking time to inform us about your recent stay in our property. It is still a real pleasure to read our guest's satisfaction, about hotel location and services. Don't hesitate to contact us directly for your next stay during summer perhaps. Best regads, Geberal Manager More 

Tamworth, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 6, 2015

Great hotel in a very central location. The hotel and town were both very deserted at this time of year but the check in service was efficient and friendly and the room was large by European standards. Very good value with some parking available under hotel for €14 per night. Best Western seem to have the pick of locations in... More 

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for taking time to completing TripAdvisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Oyster Bay, New York
Top Contributor
70 reviews 70 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 31, 2014

Perfect location in Arles.....right near the center of town and a supermarket with inexpensive good wine! What's better than that. The rooms are small, tough to fit 2 suitcases in, but we managed...breakfast was very simple, nothing fancy but it worked!

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing the Trip Advisor survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Lyon, France
Top Contributor
94 reviews 94 reviews
13 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed December 25, 2014

When we travel, I usually book with airbnb. However this time when travelling with my family to Arles, I chose Best Western for it's location and value. It is located right across the street to the tourist center with rate 75€ for three persons in a spacious room with a balcony (low season perhaps). From the hotel, we walked to... More 

Review collected in partnership with Best Western

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Many thanks for taking time to inform us and our futur guest about your satisfaction. I am more than happy to read your comment. I will depply honored to welcome you soon, during summer perhaps ( to take a real benefits of the balcony...). Best regads, General Manager More 

Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 13, 2014 via mobile

It's a couple of months since we stayed here and I had to google the hotel to be reminded where we stayed as it was not that memorable. Thats not a bad thing though because I always remember the bad llaces we stayed in. What I do remember was that we enjoyee ourselves. The location was pretty good for the... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor survey regarding your stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Bexleyheath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 30, 2014

A last minute booking. The hotel lived up to the Best Western image. Very clean, comfortable rooms and beds and a good buffet breakfast. Nice lounge for the evening. The hotel in centre of Arles so no need to use the car - a good map provided and everywhere easy to reach on foot. Staff very helpful, free wifi and... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
Google Translation

Cher Client, Mille mercis pour vos encouragements à travers vos commentaires d'appréciation de notre établissement. Il est très agréable de... More 

Lincoln, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 28, 2014

Staff very helpful, great location, short walk to the centre. Beautiful views from the roof. Price is reasonable for facilities and location. It has a very small roof top pool. Had trouble fitting my car in the garage. Overall this a good choice of hotel if you want to stay in Arles.

Was this review helpful? Yes
laparicio, Directeur général at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

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