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BEST WESTERN Atrium Arles

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1 Rue Emile Fassin | Les Lices, 13200 Arles, France
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BEST WESTERN Atrium Arles
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325 Reviews from our TripAdvisor Community

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Traveler rating
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    139
    87
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
  • All months
    (325)
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    (81)
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Ware, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 29, 2015

We were on a whistle stop tour of the South of France staying in a different hotel each night. Obviously we were looking for cheaper hotels - but not too rough. This fitted the budget but was a big disappointment after Cannes and Nice. We found better boutique hotels in the smarter cities with modern decor and better staff. Food... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 28, 2015

We arrived in Arles and came here first and just booked a room right away. The first floor smelled fine. The lady at the front desk was not very friendly. When we reached our floor the smell was over powering! Like the sewage was backed up. The room was slightly less pungent. Having the bathroom door closed improved the smell... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing the Trip Advicor survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Travelers are raving about these Arles hotels

Vashon, Washington
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 19, 2015

After our 5 star experience at the Best western in Villeneuve Loubet we thought we would give this one a try on our return trip from Florence. We arrived late in the evening about the same time as two bus loads of people. Without reservations, they gave us what they could. The room was so small we could barely fit... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you to have taken a few minutes to communicate us your impressions on your recent stay in our establishment. Thank you deeply of your approach which helps us to progress and to improve our services( for your comfort and well-being. I hope to have the pleasure to welcome you personnally and I remain at your disposal to... More 

Timisoara, Romania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 10, 2015

For those who want to visit Provence and don't have a car, it's a very good location at a good price for what you can find in Provence. The hotel is centrally situated at 15 minutes of walk to Railway Station. Arles has a good position to visit Provence by train. Maybe not so central as Avignon but even you... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am really pleased to read your satisfaction about the location, our staff and our services. By telling us what you liked about your stay and how we can improve, you are... More 

sunapee, nh
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 9, 2015

I hate to write such a negative comment. The staff was pleasant enough and this place is centrally located in Arles. Unfortunately the smell inside the hotel was terrible, like it had been flooded or something. It was noisy out front as there was some sort of dance club right outside the front door that was very loud which I... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Madam, Sir, Thank you to communicate your impressions on your stay in our establishment. I am surprised with your comment as far as there is no club of dance in front of the hotel, and I really don't understand your smet sensation. I hope to have the pleasure to welcome you again among us, and remain at your disposal to... More 

Perth, Australia
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 4, 2015

We spent one night here in March 2015 and it was well located. It is close to the centre of town. The room was large and tidy. The staff were friendly. We paid for on-site parking, but we were advised we might be able to find free street parking. The wifi worked well.

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor survey regarding your stay on March at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Berkshire
Top Contributor
50 reviews 50 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 30, 2015

We stayed for a night recently and can recommend this hotel as a base to explore Arles. It is only a short walk to all the places of interest. Clean room, friendly and helpful staff. There was a large Italian school party staying at the time but the hotel coped admirably.

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
Google Translation

Chers Clients, Un grand merci pour avoir pris quelques minutes afin de nous communiquer vos impressions sur votre récent séjour... More 

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 26, 2015

My daughter and I stayed in Arles for 2 nights and thoroughly enjoyed our stay in this beautiful town. The hotel was clean and comfortable, and in a handy location. We arrived from Paris by train and caught a taxi to the hotel as Arles train station is too far from the hotel to walk. Once at the hotel you... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
Google Translation

Chères clientes, Merci pour vos encouragements à travers vos commentaires d'appréciation de notre établissement. Il est très agréable de mesurer... More 

Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed April 5, 2015

Terribly overprized and in front of a noisy square, there are drunkards yelling and music until 4:30am. Now is techno rumba. We are stuck here and been unable to sleep in the last 3 days. The staff has not offered even a simple apology. If you want to feel like trying to sleep in the middle of a disco bar,... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Many thanks for taking time to describe on Trip Advisor your recent stay in our property. I can totally understand your comment because you stay with us during the Arles Easter Feria ( bull fight). This is a typical and very busy period. This can explain the price as you judge as overprize ( there are the year... More 

Plainview, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 26, 2015

Centrally located and within a short (10-15min) walk to all attractions,restaurants, and shops. A supermarket is 1 block away. Great for wine & snacks. Hotel is clean. Rooms are small but manageable. Continental breakfast is good. Hotel staff is fantastic. Each night before dinner we had wine & cheese which we bought in town in the lobby sitting area. The... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
Google Translation

Chers Clients, Mille mercis pour vos encouragements à travers vos commentaires d'appréciation de notre établissement. Il est très agréable de... More 

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