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All 57 Arles hotels

BEST WESTERN Atrium Arles

3.0 of 5 Hotel   |   1 Rue Emile Fassin | Les Lices, 13200 Arles, France
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Ranked #30 of 57 hotels in Arles
A recent review
4 of 5 stars reviewed 5 days ago
DouglasW832 Lincoln, United Kingdom
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259 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Lincoln, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Staff very helpful, great location, short walk to the centre. Beautiful views from the roof. Price is reasonable for facilities and location. It has a very small roof top pool. Had trouble fitting my car in the garage. Overall this a good choice of hotel if you want to stay in Arles.

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Germany
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 28, 2014 via mobile

Compared to other Best Western experiences, the Atrium in Arles is less comfortable and outdated. Rooms were clean but rather small, very noisy due to doors which could not be easily closed (makes you hear everybody on the floor entering/leaving their rooms) and noise from the streets. The staff was friendly and helpful. Breakfast was ok but cannot stand the... More

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canberra
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 22, 2014

This hotel is located across the road from the the square with the carousel and the visitors centre.It is right on the edge of the old town and convenient to nearly everything. We stayed for a week and enjoyed it thoroughly and believed we could not have chosen better. Our room was roomy.staff were helpful. WiFi was good.

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2014

We have been coming to Arles for 2/3 days for many years. We always stay at the Atrium as it is friendly, has good facilities, including the garage, and is handy for the town. The rooms are quiet and clean and the staff are always friendly and helpful. We shall continue to come.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest Many thanks for your encouragements through your comments of appreciation of our establishment. It is very pleasant to measure the satisfaction of our customers and to remove from your comments our axes of progress to satisfy you even more on a daily basis. Thank you thus deeply to have been kind enough to express you on the site... More

Desborough, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 26, 2014

We liked the location of the hotel, easy access by car and close to all sites and restaurants. Our room was pleasant and clean with a very comfortable bed. We also appreciated the car park adjacent to the hotel (although it was a bit camped). The breakfast was ample and tasty. The bathroom was fine, although the toilet flush would... More

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
Google Translation

Cher Client, Je vous remercie vivement de votre ressenti suite à votre récent séjour au BEST WESTERN Hôtel Atrium et... More

Fairfax, Virginia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 11, 2014

We pulled into Arles late on a Saturday afternoon after rejecting our booked (and higher rated) accommodations somewhat distant from town. We were tired, the hotel was fairly centrally located, and off street parking was available, so decided to chance it notwithstanding the last reviews. Our room was clean, the staff were courteous and accommodating, everything functioned as expected, the... More

Was this review helpful? Yes 2
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

paso robles, ca
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 27, 2013

I would avoid this hotel if possible... Not Clean, needs updates.. at best its a 1/2 star.. Nothing has been easy or even pleasing.. Bad vibe. Bad Parking.. I could barely fit into the spots with a small car..It Would be alright if you have an austin mini. The wireless is a nightmare. The door does not close right. The... More

Was this review helpful? Yes 1
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
Google Translation

Cher client, Nous sommes vraiment navrés d'apprendre votre déception suite à votre récent séjour dans notre établissement. Nous sommes tout... More

South Hadley, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 18, 2013

Avoid this hotel at all costs. The rooms, carpeting were filthy and infested with fleas crawling across vanity, bureaus, night stands. Visitors were bit and managements' reaction was dismissive, arrogant. It accepts pets so beware!

Was this review helpful? Yes 1
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for your return. However could you please inform us about your complete stay details. We are really surprised about your comments, and if you really have this problem in one of our room, which is really surprising, don't hesitate to inform us directly at the reception during your stay and not after after your stay on... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 3, 2013

Shortly before our trip took place, we learned that our first choice hotel, the Jules Cesar, was under renovations. However, we reluctantly went along with the change to the B.W. Atrium in Arles even though we were assured that this was a comparable hotel. Upon arriving at the B.W. we were concerned that things were rapidly going downhill, as this... More

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Edison, New Jersey
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 31, 2013

Wasn't our choice to stay here as the Jules Cesar which was nearby was closed for renovations. Lugging suitcases up stairs into the lobby was not good for elderly people. The rooms were small (ever been on an inside cabin aboard ship? - get the picture?) Only if you're in a pinch and need a place to sleep!

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Additional Information about BEST WESTERN Atrium Arles

Address: 1 Rue Emile Fassin | Les Lices, 13200 Arles, France
Phone Number:
Location: France > Provence > Bouches-du-Rhone > Arles
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Atrium Arles 3*
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Also Known As:
Best Western Atrium Arles Hotel Arles
Hotel Atrium
Best Western Arles
Arles Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Best Western Hotel Atrium *** is located in Arles city centre. The hotel was built in 1987 around a traditional 19th century Arles residence. The hotel has now been fully renovated to provide a comfortable, modern, attractive and high-tech environment. The communal areas and rooms all offer free unlimited WiFi access for both hotel and restaurant guests. The hotel's 90 rooms are spread over four floors, offering accommodation for 1 to 4 guests each. The hotel's restaurant is situated beneath the vast glass roof, and is bathed in Provencal sunlight, offering traditional southern French dishes prepared by our very own chef. The Piano Lounge Bar is a great place to unwind, with a flat-screen TV, a free snooker table and a range of books. If you're looking for total relaxation, then head to the pool with its own patio and unspoilt view of Arles. The hotel also has five meeting rooms, each able to accommodate 5 to 180 people, with their own private car park. ... more   less 
Number of rooms
90

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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