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BEST WESTERN Atrium Arles Hotel

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BEST WESTERN Atrium Arles

3.0 of 5
1 Rue Emile Fassin | Les Lices, 13200 Arles, France
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BEST WESTERN Atrium Arles
62 traveler photos
Ranked #20 of 51 hotels in Arles
3.5 of 5 stars 183 Reviews
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183 reviews from our community

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df
Top Contributor
70 reviews 70 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
56 helpful votes 56 helpful votes
“Mediocre”
2 of 5 stars Reviewed April 22, 2013

Though its location is acceptable, just outside the city centre (old town), this hotel has no charm at all. You could maybe justify this when talking of a very cheap hotel but this excuse does not apply in this case. To start with, windows are not sound proof so even at the 4th floor you can listen almost to everything... More

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
April 24, 2013

Dear Guest, Thank you for taking time to complete tripadvisor with your comments about your stay in Arles. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience... More

Landstuhl, Germany
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great location for a standard hotel”
3 of 5 stars Reviewed April 10, 2013

I have stayed at this hotel several times as a tour group leader. The hotel often has two or three bus tours staying as they have the best location in Arles of the hotels which will take groups. As a group, we are generally assigned rooms in the older, right side of the hotel. As a single traveler I would... More

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See 3 more reviews by Thomas L for Arles
laparicio, Directeur général at BEST WESTERN Atrium Arles, responded to this review
April 12, 2013

Dear Guest, Many thanks for your support through your comments of appreciation of our institution. It is very nice to measure the satisfaction of our customers and to withdraw our comments progression routes to satisfy you even more every day. Thank you so much for being kind enough to express yourself on the Trip Advisor website to let us know... More

Kfar Saba
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“stinks and no enough hot water”
2 of 5 stars Reviewed March 20, 2013

We spent there only one night, and it was enough. Superbly located, but in spite that they have a new wing, the hotel fills old and from the moment you get in it smells no good. In the middle of my shower the hot water went to COLD, and there it stayed. Needed to end to rinse my head and…..... More

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
April 1, 2013

Dear Guest, Thank you for completing tripadvisor regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More

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“Excellent value”
4 of 5 stars Reviewed March 19, 2013

The location is perfect, the rooms are clean. For EUR 14 you get secure parking. The low season room rate of EUR 65 for a double without breakfast is excellent value for money. Friendly staff. The free WLAN only worked in the lobby, not in the room.

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
March 20, 2013

Dear Guest, Many thanks for your comments about your recent stay in our property. I am really pleased to read your satisfaction about the value for price, and services offer in the hotel. However, could you please inform me in a personnal message your room number, in order to check the internet system. I need to know what's happen in... More

Grand Rapids, Michigan, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Stark Contrast in Rooms”
3 of 5 stars Reviewed January 24, 2013

I traveled as part of a group during a tour of Provence. Some of our group was placed in the right side (as you enter to the desk there is a left and right wing of the hotel) while others were placed in the left side wing. The contrast between the two was night and day. The left side reflects... More

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laparicio, Directeur général at BEST WESTERN Atrium Arles, responded to this review
January 28, 2013

Dear guest, Thank you for have taking time to make a comment about your recent stay among us, it helps us a lot for improving our services every day and please be sure that your satisfaction is our main objective. I am more than happy to read your satisfaction, about our location, staff, services, about our "lovely rooftop poll" (... More

Melb
Top Contributor
58 reviews 58 reviews
58 hotel reviews
Reviews in 57 cities Reviews in 57 cities
30 helpful votes 30 helpful votes
“Very enjoyable hotel.”
4 of 5 stars Reviewed October 29, 2012

Very good location right in middle of town – close to all old town attractions. All facilities good in spacious rooms. Very good restaurant in hotel. Building somewhat dated but kept in good state of repair.

Was this review helpful? Yes 1
laparicio, Directeur général at BEST WESTERN Atrium Arles, responded to this review
October 31, 2012

Dear Guest, Thank you for sharring your satisfaction about your recent stay at the Hotel Best Western Atrium with us. We hope to welcome you during your next trip in Arles or Provence. Don' hesitate to contact me personnaly for your reservation, perhaps for Féria or Rodin Exhibition in 2013. Best regards, More

Palm Beach Gardens, Florida
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Perfect location”
4 of 5 stars Reviewed October 22, 2012

The location of the Best Western Atrium hotel and the city of Arles is a good base for traveling around Provence. The hotel is right outside the walls of the old city. The hotel's rooms have comfortable beds and good space. Clean bathrooms. After driving around the Provence area and getting lost and finding your way to the beautiful hill... More

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review
October 25, 2012

Dear Guest, Many thanks for sharring your satisfaction with us. I am really pleased to read your comments about our services and location, it would be a pleasure to welcome you back next year, in our beautiful city, with all expositions due to "Marseille Provence 2013". The hotel location will stay idel. Don't hesitate to contact us for your next... More

Bolsena
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Mostly good”
3 of 5 stars Reviewed October 21, 2012

We stayed even after finding out that the car park promised was not available, we parked outside on the street in our rental car, not so happy about that, but was assured it would be ok, we left early to move our car, and forgot to get our best Western reward's so not our best, Best Western experience, other than... More

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laparicio, Directeur général at BEST WESTERN Atrium Arles, responded to this review
October 25, 2012

Dear Sir, First of all I would like to thank you for sharring yoru comments with us. I am really concern by your parking experience in our proerty, and I am really sorry to read it. We suggest a closed parking inside the hotel with 20 places, the place reservation is more than suggested. However, please feel to contact me... More

1 review
“Good town centre hotel.”
4 of 5 stars Reviewed September 27, 2012 via mobile

Well situated in the centre of town and very acceptable for the price. We had a single and double room which were both comfortable. The tea and coffee making facilities were welcome. There is a safe car park. The restaurant was good with well presented food even if, understandably, the menu was somewhat limited. The staff was helpful and very... More

Was this review helpful? Yes
laparicio, Manager at BEST WESTERN Atrium Arles, responded to this review
October 10, 2012

Dear Guest, Thank you for sharring yoru comments with us. I am more than happy to read yoru staisfaction about your stay in our property. Don't hesitate to contact us for your next trip in our beautiful city, we will be pleased to welcome you again. Best regards, More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“good hotel friendly staff”
4 of 5 stars Reviewed September 21, 2012

placed very near the center and in excellent position for the market place it has all conforts and the breakfast is good. the staff is friendly and helpful, internet connection is fast but ive lost connection may times so a bit unreliable. overall good compromise for the price and it has a lovely swimming pool on the roof.

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laparicio, Sales Department at BEST WESTERN Atrium Arles, responded to this review
October 2, 2012

Dear Guest, I thank you for sharing your coment on Trip advisor. I am glad you enjoyed our hotel and his central location close to shops and museum. It is very generous of you to share such nice experience, we hope to have the chance to welcome you back soon at the Best Western Atrium Hotel. We stay at your... More

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Additional Information about BEST WESTERN Atrium Arles

Also Known As:
Best Western Atrium Arles Hotel Arles
Best Western Atrium Arles Hotel
Hotel Atrium
Best Western Arles
Arles Best Western
Address: 1 Rue Emile Fassin | Les Lices, 13200 Arles, France
Phone Number:
Region: France > Provence > Bouches-du-Rhone > Arles
Amenities:
Business Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 51 hotels in Arles
Price Range: $$
Hotel Class:3 star (3*)
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BEST WESTERN Atrium Arles
1 Rue Emile Fassin Les Lices
13200 Arles
France
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