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BEST WESTERN Atrium Arles

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1 Rue Emile Fassin | Les Lices, 13200 Arles, France
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BEST WESTERN Atrium Arles
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BEST WESTERN Atrium Arles
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337 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (337)
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    (81)
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New York City, New York
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Could not be better situated and very functional and most of all extremely cheap hotel in the Center of Arles. Free parking on street. Decent breakfast buffet. Helpful staff. Rooms and especially hallways are very dated and worn. Pool is a good one- on roof with great views. Easy location to get in and out of Arles but still close... More 

Review collected in partnership with Best Western

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Toulouse
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

excellent postition with wonderful parking(extra) value for money,polite and helpful staff with all facilities one could need.Beds comfortable and rooms clean with coffee.No fridge,but not the end of the world!

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Ottawa, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights July,2015,superb location,short walk to all attractions,5 minute walk to bus stop.absolutely very friendly and helpful staff.room 46,about the largest,very spacious.lovely breakfast room,and many nice choices.I think I checked out most of the Arles hotels,and could not have made a better choice.also hit a super hot period,and the A.C.was so necessary,and worked so well. Absolutely recommended

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laparicio, Responsable commercial at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Many thanks to taking time to inform us and our futur guest about your satisfaction on Trip Advisor. And also many thanks to you for your kindness during your stay among us. I hope that your 3 next days in Saintes Maries de la Mer were also wonderful ... I really hope to welcome you soon in our... More 

Grants Pass, Oregon
Level Contributor
225 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we love the location of this hotel and have stayed here several time because the staff is wonderful - they are friendly and helpful. we use this as a base for biking in southern France and they kindly allow us to leave some luggage at the hotel until we return after biking for a week. the rooms are a little... More 

Review collected in partnership with Best Western

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Many thanks for taking time to inform us and our futur guest on Trip Advisor about yoru recent stay in our property. I am reaaly happy t read your satisfaction about our location, our services and our team. About the room, all the room are renovated, however we can't discuss about the personnal taste. Looking forward to welcoming... More 

Limerick, Ireland
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very clean. Terrific air con which worked all the time. Lovely breakfast ....HOT coffee. Selection of bread and pastries yogurts cheese fruit etc. Staff very helpful and moved us without fuss when i expressed concern about being in a ground floor room. Location is perfect as we were able to walk to everything. Lots of restaurants for lunch and dinner... More 

Review collected in partnership with Amoma.com

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, I just have to say THANK YOU. Thank you for taking time to inform us an our futur guest about your experience in our property and thank you to inform us about your staisfaction. It is still pleasant to read our guest satisfacion, as yours about the location, the service, the staff, the breakfast, the room .... I... More 

Ware, United Kingdom
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 29, 2015

We were on a whistle stop tour of the South of France staying in a different hotel each night. Obviously we were looking for cheaper hotels - but not too rough. This fitted the budget but was a big disappointment after Cannes and Nice. We found better boutique hotels in the smarter cities with modern decor and better staff. Food... More 

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 28, 2015

We arrived in Arles and came here first and just booked a room right away. The first floor smelled fine. The lady at the front desk was not very friendly. When we reached our floor the smell was over powering! Like the sewage was backed up. The room was slightly less pungent. Having the bathroom door closed improved the smell... More 

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing the Trip Advicor survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

Travelers are raving about these Arles hotels

Vashon, Washington
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 19, 2015

After our 5 star experience at the Best western in Villeneuve Loubet we thought we would give this one a try on our return trip from Florence. We arrived late in the evening about the same time as two bus loads of people. Without reservations, they gave us what they could. The room was so small we could barely fit... More 

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laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you to have taken a few minutes to communicate us your impressions on your recent stay in our establishment. Thank you deeply of your approach which helps us to progress and to improve our services( for your comfort and well-being. I hope to have the pleasure to welcome you personnally and I remain at your disposal to... More 

Timisoara, Romania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 10, 2015

For those who want to visit Provence and don't have a car, it's a very good location at a good price for what you can find in Provence. The hotel is centrally situated at 15 minutes of walk to Railway Station. Arles has a good position to visit Provence by train. Maybe not so central as Avignon but even you... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Dear Guest, Thank you for completing Trip Advisor survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am really pleased to read your satisfaction about the location, our staff and our services. By telling us what you liked about your stay and how we can improve, you are... More 

sunapee, nh
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 9, 2015

I hate to write such a negative comment. The staff was pleasant enough and this place is centrally located in Arles. Unfortunately the smell inside the hotel was terrible, like it had been flooded or something. It was noisy out front as there was some sort of dance club right outside the front door that was very loud which I... More 

Was this review helpful? Yes
laparicio, General Manager at BEST WESTERN Atrium Arles, responded to this review

Madam, Sir, Thank you to communicate your impressions on your stay in our establishment. I am surprised with your comment as far as there is no club of dance in front of the hotel, and I really don't understand your smet sensation. I hope to have the pleasure to welcome you again among us, and remain at your disposal to... More 

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