People at the reception didn't pay any attention to me until two of them finished a long conversation with another person. After, they sent me and my wife to an untidy room at 18:00 hrs. Didn't apologise and just gave me another room. In the bathroom wall there there was a suggestive brown line guiding you to the toilet cleaning... more

Touring in Provence for a few days and needed a hotel at short notice in Arles. Perhaps this would not be our first choice, but I think the last few reviews are a bit harsh. The price is reasonable and for a short break as a part of a tour of the area its ok. Not for a longer stay... more

I would not recommend this Hotel for anyone. The staff seemed reasonably adequate but offered the bare minimum in service, they talked amongst themselves in French during conversations with me while laughing, which I found very unprofessional and rude. The thing that upset me the most though was the security - during our first day at the Hotel, 300 euros... more

Don't book this place if you are planning a wonderful scenic break in Provence taking in the sunflowers and gorgeous rolling hills and stone buildigs and blue shuttered lavender scented romance. and starry starry nights....... This hotel offers none of the above. Located off the Arles rocade( ring road) it is basically in an industrial area and is a temple... more

I made a reservation the the New Hotel as part of a vacation itinerary in southern France. While it is conveniently located off off the highway, it is in a very unattractive part of town. Parking is convenient but as you approach the hotel you can see the crumbling exterior including the stairs to the lobby. This inside smells very... more

Having read the other two reviews posted we tried to book elsewhere but eventually decided to go ahead. The rooms we were given were first class, very clean and newly refurbished. Breakfast was very good, self service. We did not eat in the restaurant but the menu seemed reasonable. We used the outdoor pool and jacuzzi and this was very... more

... lies a crumbling interior. It sounds as though nothing much has changed in the year since we stayed there. When I complained at the time about the poor state of the rooms I was told that they were undergoing refurbishment and unfortunately (and without forewarning) we had been allocated a room that had not yet been refurbished (though charged... more

This hotel is advertised as the "New" Hotel Arles Camargue, don't be fooled. The hotel looks to be an old one that has been partly refurbished. It is situated a little out of the City, although very handy for the main road, useful if you want to do some touring of the area. The area around the hotel is undergoing... more

Très agréablement surpris de découvrir une double chambre en duplex bien orientée sur la piscine. Entrée design. Excellent accueil. Calme.... more