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All 57 Arles hotels

Hotel Arles Plaza

3.0 of 5 Hotel   |   45 Avenue Sadi Carnot, 13200 Arles, France
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Ranked #26 of 57 hotels in Arles
A recent review
5 of 5 stars Reviewed October 27, 2013
TravelCorn Barcelona, Spain
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164 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Barcelona, Spain
2 reviews
5 of 5 stars Reviewed October 27, 2013 via mobile

I stayed in this hotel whilst on a school trip. The website showed pictures of the hotel before it had been renovated which wasn't very helpful. Some rooms had two floors which seemed to excite some students as they quite enjoyed running up and down their stairs. The one day we did dine there, the hotel had run out of... More

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laparicio, Directeur général at Hotel Arles Plaza, responded to this review

Dear Guests, Many thanks for taking time to comment yoru stay among us on Trip Advisor. I am pleased to read your staisfaction about our location, services and your team service. I have well noted your comment regarding the outlet, and we will make some changes aout that. Many thanks to inform us about this. Looking forward to welcoming you... More

Melbourne
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 29, 2013

We are an elderly retired couple, trying to see the world on a budget before we are called to the Great Spirit in the Sky. We decided on this hotel because the web pictures looked good, there was a balance of positive reviews in TA, and the tariff offered seemed good for a three-star hotel. Oh, and we were driving... More

Was this review helpful? Yes 1
laparicio, Directeur général at Hotel Arles Plaza, responded to this review

Dear Guest, Many thanks for taking time to comments yoru trip in our property. We were more than happy to welcome you. And now be sure that I read your explenation with a lot of attention. About the parking, we have more than 60 places for 67 rooms, so I am really surprised about the fact of the parking fully... More

West Sussex
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 27, 2013

we stayed here for four nights and would recommend it. the recently renovated rooms have every mod con and we were put in one initially. It was a bit small for my husband and I as we are messy people and they happily changed rooms for us ( and took all the luggage) on the second night. Good beds, swimming... More

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laparicio, General Manager at Hotel Arles Plaza, responded to this review

Dear Client, Thank you for your support through your comments at our discretion. It is very nice to measure the satisfaction of our customers and take your comments our areas for improvement to satisfy you even more every day. So thank you very much for being kind enough to express yourself on the Trip Advisor website to let us know... More

Cruzy, France
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 1, 2012

A quiet hotel only 10 minutes' walk from the centre of Arles. A reasonably spacious room with coffeee making facilities and large, walk in shower (well worth the small extra cost) made for an enjoyable stay. The included breakfast option made it a very good value package. Free parking was also included. Will book here next time.

Was this review helpful? Yes 1
laparicio, Sales Department at Hotel Arles Plaza, responded to this review

Dear Guest, Great to hear that you enjoyed your recent stay in our property. We will be delighted to welcome you back ! We stay at your disposal should you need any future reservation. Very best regards Sales Department More

Top Contributor
57 reviews 57 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 21, 2012

As a previous reviewer mentioned, the reception looks great, very stylish....then.....you go to your room; reminded me of a Motel in an old movie that had not moved on, awful, very tired and cheap, our room had a bath with a shower attachment. The fridge looked like it was from 1950 and was so hot I thought it was a... More

Was this review helpful? Yes 1
laparicio, Sales Department at Hotel Arles Plaza, responded to this review

Dear Guest, I thank you for your comment and I am glad you enjoyed staying with us for discover Provence. I hope to welcome you back soon in our property. We have an ideal room category for you for your future stays, and all rooms are totally refreshed. We stay at your entire disposal should you need more information. Best... More

Sale, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 6, 2012

we booked this Hotel mainly as it advertised outdoor Swimming Pool But we found out that it has a retractable roof which the hotel reception Staff are Reluctant to open. 6 days we stayed and 6 days we had to ask out of the 6 they opened the roof just 3 times and on every occassion they came up with... More

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laparicio, Sales Department at Hotel Arles Plaza, responded to this review

Dear Guest, I thank you for posting your comment on your stay at the Best Western Atrium. Customer satisfaction is a priority for us and I thank you for your constructive feedback. I am very sorry for the experience you had, be assured that improvement will be done to avoid this in the future. Feel free to contact, looking forward... More

Worcester, England, United Kingdom
Top Contributor
71 reviews 71 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 27, 2012

Nice hotel refurbished in modern style 5mibs walk from the centre has free secure parking. Rooms spacious simply furnished but have tea and coffee facilities. Thy even provided mosquito repellant wipes a real bonus as I had forgotten to take anything. I would recommend for a city break, they have a pool too.

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laparicio, Manager at Hotel Arles Plaza, responded to this review

Dear Madam, Thank you for sharring yopur comments with us. I am pleased to read your staisfaction about our services and location. I hope to see you soon in our sunshinny city next to our swimming pool. Best regards, More

houston, tx
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 25, 2012

Overall I was pleasantly surprise (and relieved). Our workshop was initially booked into the Atrium Best Western, who at the last minute apparently mishandled the reservations and we were moved to the Hotel Arles Plaza, a sister hotel. I was alarmed because the Tripadvisor reviews were not friendly, forecasting an unsavory location and unpredictable air conditioning. Located next to the... More

Was this review helpful? Yes 3
laparicio, Responsable commercial at Hotel Arles Plaza, responded to this review

Dear Madam, Regarding the Workshop finished a few days ago, we are really confused if the information sent to the participants by the organizers was not correct. We remain confident that having several intermediaries in the organization of events, can sometimes be confusing. On the various facilities and services for which you don't hide your disappointment or insatisfaction, again, please... More

Oslo, Norway
Top Contributor
426 reviews 426 reviews
69 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed July 18, 2012

From the outside it doesn't look very nice, but don't be fooled. The lobby is modern and nicely decorated, and there's a small outside pool. The room is OK. Only problem (slightly) is that there's only a hand hold shower... a bit of a hazzel. No noice, even though our room faced the street and trafic light. A 10 min... More

Was this review helpful? Yes 1
laparicio, Directeur général at Hotel Arles Plaza, responded to this review

Dear Sir, Madam, Thank you for your impressions regarding your stay in our hotel. I'm delighted that you appreciated our services. I look forward to welcoming you back, with my team, for a next pleasant stay with us. Cordially. More

Sunnyvale, California
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 15, 2012

The hotel greeting wasn't very warm and friendly, but the hotel is nice. Very artsy and well decorated lobby and bar area (you'd never know it when walking the neighborhood to get there). The rooms are a bit outdated, but clean and nice for one nights stay. The location was easy to/from the highway, and only a 10 minute walk... More

Was this review helpful? Yes
laparicio, Directeur général at Hotel Arles Plaza, responded to this review

Dear guest, Thank you for have taking time to make a comment, it helps us a lot for improving our services every day and your satisfaction is our main objective. Best regards. More

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Additional Information about Hotel Arles Plaza

Also Known As:
New Hotel Arles
Address: 45 Avenue Sadi Carnot, 13200 Arles, France
Location: France > Provence > Bouches-du-Rhone > Arles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 57 hotels in Arles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Arles Plaza 3*
Official Description (provided by the hotel):
Comfortable Low-rise Commercial Hotel located near the Camargue, convenient to the Rhone River & the Palais des Congres. ... more   less 
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