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Novotel Pont de l'Arc

4.0 of 5 Avenue Arc De Meyran, 13100 Aix-en-Provence, France
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253 reviews from our community

Traveler rating
    48
    111
    66
    20
    8
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109
63
14
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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england
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the best thing about this hotel are the staff, very very polite, helpfull and friendly. They could not do enough to be helpful. The manager even gave us a free bar on our last night, and came to say good bye with a good bottle of wine when we departed. The hotel is close to the motorway but after a... More

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Newcastle upon Tyne, United Kingdom
Top Contributor
66 reviews 66 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 19, 2014

Enjoyed an overnight stay in this pretty property-Stayed in a family room with Double bed and 2 singles. Clean and comfortable rooms with Kettle, TV, Air Con and mini-fridge. We were very early to check-in but were allowed to go straight to rooms which is usually unheard of. Reception staff were great-Informative and helpful and even offered a free gift... More

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 17, 2014

A clean hotel with a closed parking (after 11pm) and a very nice garden with a clean pool. More luxury than expected. We planned to leave early in the morning, but after the perfect breakfast we decided to throw the kids in the pool and relax a little longer. Next to a nice hotel for an honest price, The very... More

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philippe G, Directeur général at Novotel Pont de l'Arc, responded to this review

Dear Mr YvesVanLo, I want to thank you so much about your positive attention on our hôtel. I shared your experience with all of my staff ! I hope to welcome you again in Novotel Aix Pont de l'Arc. Thanks a lot and see you next time. Best regards More

Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 12, 2014

We arrived at this hotel after a nasty experience at another. The contrast could not have been greater. The staff were helpful - from the reception staff to the cleaners to the restuarant/bar staff - and the rooms immaculate. The restaurant menu was quite basic but the setting very pleasant (nice shady patio) and the food was good value for... More

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PhGiudici, Directeur général at Novotel Pont de l'Arc, responded to this review

Mr Simon C, I want to thank you about your words and your feeling about our hotel and my staff. All the time we try to improve our welcome quality and your comments are a real inducement for us. Best regards Ph.GIUDICI More

Encinitas,
Top Contributor
50 reviews 50 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 22, 2014

There are times in life when one settles for that which will do for the moment. Such was our experience at the Novotel. Who can possibly object to a place to park one's weary carcass when one is so conveniently located at the center of improprieties available in Aix? The room was comfortable but no one would labor under the... More

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Cheyenne
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 11, 2014

My wife, 14 year old daughter and I stayed here the end of June. My wife titled the review. Obviously, she did not have high expectations. However, we found the hotel to be very pleasant. Our room was very comfortable with a double bed and a small single bed. The bathroom was large and had a tub/shower combination. My daughter... More

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PhGiudici, Directeur général at Novotel Pont de l'Arc, responded to this review

Hello, Thank you for your very positive comments on our hotel and I am happy you spent a great time and enjoyed all the services, in spite of the reluctances you had before your arrival. I will tell your satisfaction to my whole staff. I hope to have the pleasure to welcome you again to the Novotel Pont de l'Arc... More

Chicago, Illinois
Top Contributor
57 reviews 57 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 24, 2014

Understand that this place is a "highway" hotel. Its just off the highway and a few kilometers out of the city center. It is not possible to have a room with two beds in it, if you request to have 2 beds, they simply roll in a trundle that is similar to a bunk bed. Also, had issues with the... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 30, 2014

Stayed there for a week in March, no major problems with the hotel, good WIFI connection, good breakfast and diner is ok too. The biggest problem is that it is fair distance from Aix centre but you can get a bus outside the hotel. Coming back you can get a later bus to the Ibis and walk from there.

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Additional Information about Novotel Pont de l'Arc

Address: Avenue Arc De Meyran, 13100 Aix-en-Provence, France
Location: France > Provence > Bouches-du-Rhone > Aix-en-Provence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Pont de l'Arc 4*
Number of rooms: 80
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