We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Novotel Aix en Provence Pont de L'arc Fenouilleres

Avenue Arc De Meyran, 13100, Aix-en-Provence, France
Hotel amenities
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Novotel Aix en Provence Pont de L\\
View Map
Add Photo Write a Review

377 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Acireale, Italy
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I went in this hotel several times because it is one proposed by mt company and prices is not too much expensive. The room is large enough, wi fi is strong, parking is big, there is swimming pool. Also continental breakfast is very good with several plates. Milk and cifee are not of good quality. The position is very confortable... More 

Helpful?
Thank Martino875
San Jose, California
1 review
5 of 5 stars Reviewed November 2, 2015

The staff at Hotel Novotel Aix en Provence Pont de L'arc is truly top notch. This team went over and beyond my expectations and this is from an event manager with over 15 years experience. From the moment that I arrived, during my meetings and finally at my departure, details were reviewed and confirmed with me. They made my job... More 

Helpful?
Thank Monique B
philippe G, General Manager at Hotel Novotel Aix en Provence Pont de L'arc Fenouilleres, responded to this review

Dear Monique, Thank you so much for taking the time to share your comments with regards to your stay at the Novotel Aix-en-Provence. It was such a pleasure to having you with us for this first accomodation and meeting experience. Our team is delighted to make everything running smooth and proud to be able to assist you in the best... More 

London, United Kingdom
Level Contributor
154 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed October 29, 2015

Stayed 3 nights. You need a car and can be difficult to locate. Plenty of free parking and good wifi. Novotel is the older style and rooms could do with some modernization. Staff friendly and pleasant. Took dinner in restaurant. I stayed at four Novotels on this trip and the problem with the dinner menu is that they are all... More 

Helpful?
Thank dipex
philippe G, General Manager at Hotel Novotel Aix en Provence Pont de L'arc Fenouilleres, responded to this review

Dear Dipex, Thank you for taking the time to share your comments with regards to your stay at the Novotel Aix-en-Provence. It was a pleasure to accomodating you during your journey in Aix-en-Provence. To get back to you on some of the mentionned points: We indeed are located few minutes driving distance from the city centre, with easy access to... More 

Mougins, France
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 15, 2015

I recently stayed at the Novotel in Aix, arriving 09 Oct and departing 11' Oct. The hotel's reception staff were extremely accommodating. One gentleman in particular, went above and beyond. Fabien's "outward" approach made all the difference. I am a retired flight attendant with Air Canada, and customer care is of great importance to me. Fabien was more than accommodating.... More 

Helpful?
Thank Julie M
philippe G, General Manager at Hotel Novotel Aix en Provence Pont de L'arc Fenouilleres, responded to this review

Dear Julie, Thank you for taking the time to get back to us with such encouraging feed-back. Your satisfaction is our reward and I am very pleased to hear you got most of your stay at the Novotel Aix-en-Provence. As highlighted, our dedicated team, aims to make our guests Feel Welcome and go beyond expectations. We will be looking forward... More 

Redondo Beach, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 19, 2015 via mobile

This Novotel hotel was centrally located, had great rooms and generous breakfast buffet ! This is a relatively new hotel and the decor was lovely, the staff were very helpful and courteous. I would highly recommend this hotel !

Helpful?
Thank alyakush
philippe G, General Manager at Hotel Novotel Aix en Provence Pont de L'arc Fenouilleres, responded to this review

Dear Alyakush, Thank your for sharing your comments further to your stay at our hotel. We are very pleased your stay was smooth and enjoyable. Our team strives continuously to offer the best quality of services with a professional attitude and warm welcome. Thank you again for your loyalty and we will be looking forward to receiving you at Novotel... More 

Perth, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 9, 2015

This hotel is right next to the freeway so not exactly scenic. There is an overpowering smell of air freshener when you enter the hotel which makes you think it is masking a much less pleasant smell. The whole hotel is very tired and in need of a facelift and new carpets etc. having said that the staff are very... More 

Helpful?
Thank Eve H
philippe G, General Manager at Hotel Novotel Aix en Provence Pont de L'arc Fenouilleres, responded to this review

Dear Eve, Thank you for sharing your experience further to your stay at the Novotel Aix-en-Provence Pont de l’Arc. We are very keen on getting your feed-back which helps us improve quality of services. We are effectively located at the highway exit, which facilitate access to downtown and major sightseeing places. We deeply apologize that our air refreshner caused you... More 

Marsannay-la-Cote
2 reviews
5 of 5 stars Reviewed September 2, 2015 via mobile

An excellent base for exploring Provence. Staff at the hotel were extremely helpful, especially Carole and Hedi who were great in helping sourcing tickets and directions for Toulon v Racing Metro! The swimming pool is excllent and well maintained whilst the presence of a table tennis table and access to a running trail ensures that there is something for everyone.... More 

Helpful?
Thank Greg G
philippe G, General Manager at Hotel Novotel Aix en Provence Pont de L'arc Fenouilleres, responded to this review

Dear Greg, We are very greatfull about your encouraging comments further to your stay at the Novotel Aix En Provence Pont De L'arc Fenouillères. It is always a pleasure to receive such an enthousiastic feedback and we will share comments with our team who always strive to provide the best guest experience. Thank you again for sharing your feed-back and... More 

Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed August 9, 2015

Excellent value for money for a short stay , swimming pool and gardens very good, perfect location to the motorway and access to the coast, the rooms could do with an upgrade but more than adequate for an overnight stop

Review collected in partnership with Accorhotels.com

Helpful?
Thank Davidacf
philippe G, General Manager at Hotel Novotel Aix en Provence Pont de L'arc Fenouilleres, responded to this review

Dear David, We very much appreciate your comments regarding your stay at the Novotel Aix En Provence Pont De L'arc Fenouillères. It is always a pleasure to receive positive feedback. I will not hesitate to share your comments with our team. Our aim is to continuously improve the quality of our services. We look forward to receiving you soon, Sincerely,... More 

Bridge of Allan, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 9, 2015

We stayed at this hotel for two nights, mainly to enjoy the pool and the air conditioning. Pros: pool was nice and refreshing - if a bit busy at times breakfast was good dinner both evenings was either a hot (bbq) buffet or a cold buffet - food was tasty room was clean and had a nice view of the... More 

Helpful?
Thank ukdawg
kelowna
Level Contributor
268 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed August 6, 2015 via mobile

Loved this beautiful oasis hotel resort with gardens and beauty around the hotel pool, patio and restaurant. We loved our overnight stay passing through Aix-en province. Excellent helpful staff, nice buffet breakfast included, free parking and wifi with something for the whole family to just relax and enjoy your vacation. Enjoyed a very nice dinner on the patio as well... More 

Helpful?
Thank webb
philippe G, Directeur général at Hotel Novotel Aix en Provence Pont de L'arc Fenouilleres, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Aix En Provence Pont De L'arc Fenouillères. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Viewed
Bathroom (3)
Viewed
Pool/beach area (4)
Viewed
View from room (2)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (8)
Viewed
Dining (4)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Aix-en-Provence hotels
0.4 mi away
Novotel Aix en Provence Beaumanoir Les 3 Sautets
Novotel Aix en Provence Beaumano...
#22 of 70 in Aix-en-Provence
4.0 of 5 stars 386 reviews
0.9 mi away
Grand Hotel Roi Rene Aix-en-Provence Centre - MGallery Collection
Grand Hotel Roi Rene Aix-en-Prov...
#7 of 70 in Aix-en-Provence
4.5 of 5 stars 421 reviews
0.2 mi away
Escale Oceania Aix En Provence
Escale Oceania Aix En Provence
#14 of 70 in Aix-en-Provence
4.0 of 5 stars 393 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Renaissance Aix en Provence Hotel
Renaissance Aix en Provence Hote...
#3 of 70 in Aix-en-Provence
4.5 of 5 stars 515 reviews
3.3 mi away
Domaine & Cie
Domaine & Cie
#1 of 1 in Les Milles
5.0 of 5 stars 23 reviews
0.4 mi away
Ibis Aix en Provence
Ibis Aix en Provence
#13 of 70 in Aix-en-Provence
4.0 of 5 stars 745 reviews
Show Prices
Show Prices
Show Prices

Near Hotel Novotel Aix en Provence Pont de L'arc Fenouilleres

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay