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Ibis Aix en Provence

GreenLeadersSilver level
Chemin des Infirmeries, 13100 Aix-en-Provence, France
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Ibis Aix en Provence
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625 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Essex, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 13, 2015

We stayed here twice recently and found the rooms comfortable and quiet, well insulated from the nearby motorway. The no. 8 bus was a very convenient way to get into town, though infrequent on a Sunday, with the last bus back just after 5 pm. Breakfast was very good on the whole, with delicious bread and good choice, but the... More 

Was this review helpful? Yes 1
Directeur0714, Propriétaire at Ibis Aix en Provence, responded to this review

Hello I m pleased that you appreciate the rooms and bedding, Actually, a bus in from of the hotel takes you , step one euro to the city center in ten minutes, and there are buses every fifteen minutes . For thje restaurant, we are tuly sorry, since the evening of your visit we celebrated the inauguration of the hotel... More 

Stockholm, Sweden
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 12, 2015

Ibis is of course a budget hotel, but we had a pleasant stay for the low price. Our hotel room was small but was suitable when we would just stay for one night. The hotel is just off the highway and it is convenient with free parking. We stayed here on a warm day and went down to the pool... More 

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Goettingen
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 28, 2015

Concrete box outside of town. Everything designed to cause annoyance. Tiny rooms not big enough to open a suitcase, with ensuit shower room complete with the stench of backed up drains. Poor quality food and even worse restaurant service. One step up from a formula 1 or premiere classe, but 5 times the price. 24 hour complimentary wifi requires time... More 

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Vilanova i la Geltru, Spain
Level Contributor
105 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed April 14, 2015

Not a great deal to see in Aix-en-Provence compared to Nimes, Avignon, Nice etc but it was a good stopover and close to the motorway. Hated the joint rooms with a door in the middle, the people in the next room were trying the handle all the time or using it to hang clothes on and you could hear coughing... More 

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Lausanne, Switzerland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

We stayed in this hotel for 5 nights over Easter. Great location straight off the auto-route and easy to find. We had spent quite a few hrs driving to get there, so we were thrilled to see that there was a restaurant open that had recently been refurbished. The menu was a great mix from dumplings to beef carpaccio to... More 

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Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed April 4, 2015

Stayed here for four nights while exploring neighboring Provence. It's a clean location and the decor is sort of upscale Ikea. The room was sort of small, smaller than many other hotel rooms we have stayed at in Europe. Note also, it is not in a green country setting as hinted at on the website. Rather it is more like... More 

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Directeur0714, Propriétaire at Ibis Aix en Provence, responded to this review

Hello Sir and thank you for staying in our hotel and for taking a time to make a comment. I m delighted that you enjoy our staff, cleanliness, our free and secure parking and our new restaurant . Indeed, the bus in front of the hotel takes you into the city center, in 10 minutes, for euro . I took... More 

Prague
Level Contributor
82 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 21, 2015

Although in the middle of major refurbishment visible in the lobby, the stay was not impacted by it as my room was away from the noise and disruption. Breakfast was more basic than usual in Ibis hotels, maybe due to the temporary arrangement. The room is a bit bigger than the standard in similar hotels, but the bathroom tiny and... More 

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Directeur0714, Propriétaire at Ibis Aix en Provence, responded to this review

Hello Sir, Thanks a lot for your review. The renovation of the hotel is now finished. After all the rooms, the reception, the Bar and the new Restaurant Pasta and Noodles are renovated. Regarding the breakfast, you are right. It had been reduced during the construction period is now over . You can now enjoy your breakfast or dinner on... More 

Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed February 15, 2015 via mobile

I accept that you get what you pay for but I expected more than paper thin walls and to eat in a portacabin! I could literally hear him talking, snoring etc. have to say the staff could not have been more helpful. Overall, wouldn't choose again.

Was this review helpful? Yes 2
Directeur0714, Responsable réception at Ibis Aix en Provence, responded to this review

Hello Sir, After reading your review, we apologize for the noise. We have currently finished the renovation of the hotel. We wish to welcome you again in our hotel and that you discover our new restaurant. Thank you for your understanding, More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 5, 2014

Negative: High cost of breakfast Positive: Service. We stayed at this hotel expecting basic amenities and service. However we were extremely satisfied with the hotel room and and service that was par excellence. One of the front desk person, Heloise, went out of her way to take care of our issues. When I called to find CNN in English, she... More 

Was this review helpful? Yes 2
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