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BEST WESTERN Hotel de l'Arbois

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97 rue du Docteur Albert Aynaud | La Duranne, 13857 Aix-en-Provence, France
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BEST WESTERN Hotel de l'Arbois
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BEST WESTERN Hotel de l'Arbois
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141 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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Top Contributor
50 reviews 50 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed November 11, 2014

Nice and clean rooms, good Wifi connection, parking availability and the courtesy of the personnel are the plus. The cleanliness of the common areas and the breakfast are the minus. It is far from the city center and close to the highway.

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Helmond, The Netherlands
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 19, 2014

The hotel was fantastic. The rooms (203 and 207) were very spacious, fresh and clean. It has a nice place to setup (and leave) your suitcase, a nice armchair and several cupboards with plenty of shelves. On the desk, there's a waterboiler with thee and coffee/chocolate (powder), which got cleaned every day. Don't forget to rinse the vinegar out before... More 

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Hôtel De l, Directeur d'Ajoint at BEST WESTERN Hotel de l'Arbois, responded to this review

Dear Bauke_vb, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Senior Contributor
32 reviews 32 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 20, 2014

It was a prefect location in regards to the biz event held in Aix-en-Provence. I would not choose this location if I would have been on a vacation. The room was clean and everything was there what you expect from an average Biz Hotel. More "Mercure Accor Group" Style then Best Western. The shower Cabin was rosty. This was more... More 

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Kuala Lumpur, Malaysia
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 12, 2013

The hotel is a little out of the way, slightly far from the town centre (20 mins by bus ride) and doesn't have much going around it. Food served at hotel is good enough, however gets a bit dull when you're staying over a week. A large problem I found was as we stayed during the autumn season, the weather... More 

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Abingdon, United Kingdom
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed September 4, 2013

We needed to stay near the Aix TGV station before an early train start the next morning. Both the website and the room information brochure told us that the restaurant would be open on weekend evenings until the middle of September. We came, after a long day travelling, on Saturday 31 August and the restaurant was closed. No explanation was... More 

Was this review helpful? Yes 1
Plymouth Meeting, Pennsylvania
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 21, 2013

This hotel is fairly new. The decor is attractive, and everything worked. However, the property is supposedly environmentally friendly, which means you'll have to do without bar soap (liquid only) or even a box of tissues. I was given an end unit on the north end of the hotel. Although it not on the side of the building facing the... More 

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London, United Kingdom
Top Contributor
294 reviews 294 reviews
219 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed July 10, 2013

We stayed here for some days and everyone was so very helpful and nice, especially the Maitre D Good choice of food, not overpriced.- Rooms decent sizes and well appointed small but nice swimming pool but mainly just such top service that always makes a stay good or wonderful!

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Senior Contributor
34 reviews 34 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 6, 2013

This hotel is in a convenient location for exploring the area, outside of the city of Aix. That being said, it was a lovely hotel, very clean, nice rooms, nice staff, good restaurant with very good staff, and a nice bar. We enjoyed the convenience of this hotel but moved into Aix when we decided o focus on that lovely... More 

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Sawbridgeworth, United Kingdom
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 2, 2013

The hotel is a bit out of the way. Ideally one would need a car, however it was a nice hotel, check in was efficient and the receptionist spoke English. The room was very clean, it was air conditioned and unusually for France it had tea/coffee making facilities. It has a very pleasant restaurant and our evening meal was excellent.... More 

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