The three most important things for me when booking a hotel are location, cleanliness and a comfortable bed. This hotel scores top marks for all three. The staff were very knowledgeable and friendly. My only negative point would be that the hotel lacks a bit of character and warmth, it is a very modern hotel and this feeling may be... More

Very clean and modern, helpful staff, underground parking and 10 minutes from the port. More

This is a stylish, smart modern hotel less than ten minutes walk from the old port. We parked in the secure underground car park. Our room was contemporary, stylish and very clean. A very comfortable bed and good blackout curtains were conducive to a good nights sleep. The morning brought an excellent buffet breakfast, with complementary champagne, which was frequently... More

The hotel looked absolutely spotless when we arrived by car on our way back from Spain to London. The receptionists were very helpful and ready to answer our questions. The hotel had secure underground parking - an absolute must in my view in the tourist season -and the rooms and room facilities were fairly modern and clean. The hotel is... More

This was our second stay at Masqhotel as a stopover en route from Spain to Cherbourg and the ferry home to Ireland. It's an excellent establishment and one which belies its three-star rating. The whole place is cool and well designed. The rooms are spacious, very clean, well equipped and comfortable. And the breakfast is pretty amazing....right down to the... More

Lovely hotel, very quiet location just off the noisier bits of the Vieux Port. Perfectly presented rooms and lounge/bar/internet area. Lovely breakfast buffet. Not included in the price but we were told so when we booked and at check-in so that was ok. Bed was lovely, staff were all very pleasant and helpful. Lift was out of order twice on... More

Fab hotel! Great quality finishes and cool style. The staff were extremely friendly and spoke excellent English, tho I tried my basic french! Breakfast was great, loads of choice, even champagne!! Would recommend this to anyone. It's a good 7 min walk to the main harbour area, but this means it's nice and quiet, as bars in this area don't... More

Was pleasantly surprised by the Best Western in La Rochelle. It seemed like a relatively new hotel, with modern design and furnishings. The room and bathroom were both very nice, although there was a slightly musty smell in the room when we arrived that needed to be aired out! We would also have appreciated a fridge in our room as... More

We stayed here for 3 nights, the service was exellent from we walked in the door to we left. The hotel is about 10 minutes walk from the nice old harbour, and very close to the railway station. Parking in basement 8€ per day (make a reservation), breakfast 12€. We will stay here again when we go back to La... More