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Mercure La Rochelle Vieux Port Sud

Quai Louis Prunier, 17000 La Rochelle, France
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Mercure La Rochelle Vieux Port Sud
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Ranked #27 of 47 Hotels in La Rochelle
A recent review
5 of 5 stars reviewed 4 days ago
EchoBertie London, United Kingdom
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465 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked a Privilege Room at this hotel with a guaranteed port view and it was a great view, especially with the lights late at night, as it is dark so late in summer. This was definitely worth the extra cost! The room was quite small, 21sq m, but larger than the standard room! We spent little time in our... More 

Was this review helpful? Yes
Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Hello, Thank you very much for your opinion. We will be very glad to welcome you for a next stay in Mercure La Rochelle. Best regards, Elisabeth. More 

Bournemouth, United Kingdom
Level Contributor
76 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights, room only as breakfast was expensive (cheaper to visit nearby bakeries). The room was adequate but on the small side. Luckily for us, we had a harbour view which compensated for the small room. The bathroom was actually in a cupboard which was a bit claustrophobic. The front of the hotel and some of the... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Hello, Thank you very much for your message on Tripadvisor. The refurbishment is now finished. We know that our rooms are not very spacious. We hope to welcome you for a next stay in La Rochelle. Best regards, Elisabeth. More 

Chesterfield, United Kingdom
Level Contributor
191 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night as part of a 2300 mile tour of France on our motorcycles. We were very pleased with this hotel. The room was not huge but it was well equipped, very clean and comfortable. We were fortunate as our room had a view over the paved area next to the harbour. We spent a very long... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Hello, Thank you very much for your message on Tripadvisor. We also have appreciate your group, you are all very sympathic. We are very happy to read that you have appreciate our hotel and the atmosphere of the port with the salsa every thursday. Regarding the carboards cups,they are the models recommended by the brand, but they are always somebody... More 

Berwick upon Tweed, United Kingdom
Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited in June and despite the tail-end of the renovations we were not disturbed at all. Thought that the refurbishments were excellent - room was very good : clean, comfortable and airy. Breakfast taken overlooking the harbour/marina (or out on the terrace) was very good with plenty of choice to suit all palates. Excellent location as only a short walk... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear John, Thank you so much for your kind message on Tripadvisor. We hope to welcome from you very soon in La Rochelle. Best regards, Elisabeth. More 

Kuwait City, Kuwait
Level Contributor
79 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is well located a few minutes walk from the La Rochelle train station and just on the harbor, the attraction area is a walking distance from the hotel. Almost no lobby seating area, reciption staff are friendly no concierge service to asset with luggage. The room is small but will equipped with tea and coffee making, flat Tv,... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Emad B, Thank you very much for your message on Tripadvisor. For a next stay, don't hesitate to ask to the reception staff if you need some help with your luggages. Hope to see you soon in Mercure La Rochelle. Best regards, Elisabeth. More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights. Good location but paid a bit extra for Barbour view. The rooms have a nautical feel but bizzarely have small windows, why have small windows when people want the view!? The renovation work had ended on our visit so did not have noise as other reviews suggest, hotel was in fact quiet with good air on etc... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Strolloingby, Thank you very much for your message on Tripadvisor. Regarding the Windows, we can't change this détail and we know that they could be a litle small. I will check with the food and beverage manager to propose some food at the bar. Hope to welcome you for a next stay in Mercure La Rochelle. Best regards, Elisabeth. More 

London, England, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 15, 2015

Booked this hotel to celebrate a 10th anniversary, but it was not at all romantic - mainly due to the noise. Location is great but heavy lorries, cleaning trucks, triathlon, horns, loud speakers, alarms all made a cacophony of disturbing noise from 0500. Renovation work meant internal ceilings were up and hotel generally very bland. Room average. Staff average.

Was this review helpful? Yes
Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Paula, Thank you for giving us your opinion about our hotel on Tripadvisor website. We are very sorry to read that you don't have appreciate our hotel. The refurbishment is now finished and we hope to welcome you for a next stay in Mercure La Rochelle as you can notice that a lot of things have changed. Best regards,... More 

Staffordshire, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed June 8, 2015

Nice clean hotel with free parking, unusual in La Rochelle. Very good location for exploring the old city and the lovely inner harbours. Refreshing to leave the car parked and do some lovely walks around the area. Nice view from bedroom of one of the inner harbours. Short walk to lots of lovely bars, restuarants etc. Staff at reception could... More 

Was this review helpful? Yes
Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Meg, Thank you so much for your kind message on Tripadvisor website. We hope to welcome you for a next stay in Mercure La Rochelle. Best regards, Elisabeth. More 

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