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Mercure La Rochelle Vieux Port Sud

Quai Louis Prunier, 17000 La Rochelle, France
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Mercure La Rochelle Vieux Port Sud
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Ranked #27 of 47 Hotels in La Rochelle
A recent review
3 of 5 stars reviewed 2 weeks ago
Paula R London, England, United Kingdom
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448 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, England, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel to celebrate a 10th anniversary, but it was not at all romantic - mainly due to the noise. Location is great but heavy lorries, cleaning trucks, triathlon, horns, loud speakers, alarms all made a cacophony of disturbing noise from 0500. Renovation work meant internal ceilings were up and hotel generally very bland. Room average. Staff average.

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Staffordshire, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

Nice clean hotel with free parking, unusual in La Rochelle. Very good location for exploring the old city and the lovely inner harbours. Refreshing to leave the car parked and do some lovely walks around the area. Nice view from bedroom of one of the inner harbours. Short walk to lots of lovely bars, restuarants etc. Staff at reception could... More 

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Dendermonde, Oost-Vlaanderen, Belgium
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 18, 2015

When we decided to spend a short holiday in La Rochelle, France, we looked for a suitable hotel. We found this one online and booked a room - an offer you could not refuse, as we only had to pay like 400 Euro for 4 nights. When I read other reviews, I wonder what people think is expensive. For us... More 

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Guernsey, United Kingdom
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed May 10, 2015

Too expensive! We stayed in two other Mercure hotels during our French trip and this hotel was by far the most expensive. There were exterior renovations being carried out to the hotel when we visited. The bathroom in the room felt as if it was in the wardrobe!

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Hello, Thank you very much for your feedback about your feeling. Best regards, Elisabeth. More 

Travelers are raving about these La Rochelle hotels

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 7, 2015

This hotel was a disappointment. It was chosen for its (perfect) location. However, it was very difficult to find. Without signs indicating the building was actually the hotel (except the flag if the wind was blowing), you either had to speak French or run into the right local to find the hotel. Even then the entrance requires one to walk... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Hello, Thank you for your comment about your stay in our hotel. The refurbishment will be finished soon now and we will be very glad to welcome you for a future stay. Best regards, Elisabeth. More 

2 reviews
3 of 5 stars Reviewed May 4, 2015

We stayed one night here that was enough. We were not informed of the restoration works,the room was small, tea coffee making facilities were 2 star standard at least, paper cups in a 4 star! The decor in the room was looking very tired with cheap melamine furniture and cupboards, the bathroom was particularly unappealing, in desperate need of an... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Sir, We thank very much for the time spent to write us. We are sorry the hotel wasn't as good as you expected. Our Bedrooms are small but they fits the four stars standard. Regardind the papercups, this item is Mercure's standard. We will let them know about it. Kindest regards. Elisabeth. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 29, 2015

We stayed at this hotel in April 2015, in a 'standard room, double bed, port side'. The room was very small, the smallest 4 star hotel bedroom we have seen. There was very little space for hanging clothes. The room was so small there was no space for a second bed side table! The standard double bed filled the room.... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Sir, Thank you for your comment. We will be very glad to welcome you after the refurbishment as you can enjoy for a new stay in Mercure La Rochelle. Best regards, Elisabeth. More 

Northampton, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 20, 2015

We loved the position of this hotel - handy for the station, handy for the port and handy for the town. We found the staff a little indifferent to their customers. They gave us a double bedded room to begin with, despite the booking for a twin bedded room. The hotel is currently undergoing renovation and this made it very... More 

Review collected in partnership with Accorhotels.com

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Judith, Thak you for your comment. I am very sorry for all this inconvenience. Hope to welcome you for a next stay after the refurbishment as you can notice that we make everything to offer the experience possible. Best regards, Elisabeth. More 

Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed April 12, 2015 via mobile

stayed only one night at the hotel as we were doing a mini road trip of France, great location next to the port and restaurants. Good car parking at the hotel, however rooms were very small and basic but clean. Stay would have been better if the hotel was not in the middle of restoration as it was quite noisy... More 

Was this review helpful? Yes
Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Steve W, We thank you very much for you comment. We are very happy to see that you have appreciated our location and the free car park. Our rooms are not spacious but they are all the comfort from a 4 stars hotel. Best regards, Elisabeth More 

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