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Mercure La Rochelle Vieux Port Sud

Quai Louis Prunier, 17000 La Rochelle, France
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Mercure La Rochelle Vieux Port Sud
Best prices for: 1 room 1 guest
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Ranked #27 of 47 Hotels in La Rochelle
A recent review
4 of 5 stars reviewed 5 days ago
Nicole M Dendermonde, Oost-Vlaanderen, Belgium
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435 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dendermonde, Oost-Vlaanderen, Belgium
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

When we decided to spend a short holiday in La Rochelle, France, we looked for a suitable hotel. We found this one online and booked a room - an offer you could not refuse, as we only had to pay like 400 Euro for 4 nights. When I read other reviews, I wonder what people think is expensive. For us... More 

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Guernsey, United Kingdom
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 1 week ago

Too expensive! We stayed in two other Mercure hotels during our French trip and this hotel was by far the most expensive. There were exterior renovations being carried out to the hotel when we visited. The bathroom in the room felt as if it was in the wardrobe!

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Hello, Thank you very much for your feedback about your feeling. Best regards, Elisabeth. More 

Travelers are raving about these La Rochelle hotels

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was a disappointment. It was chosen for its (perfect) location. However, it was very difficult to find. Without signs indicating the building was actually the hotel (except the flag if the wind was blowing), you either had to speak French or run into the right local to find the hotel. Even then the entrance requires one to walk... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Hello, Thank you for your comment about your stay in our hotel. The refurbishment will be finished soon now and we will be very glad to welcome you for a future stay. Best regards, Elisabeth. More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed one night here that was enough. We were not informed of the restoration works,the room was small, tea coffee making facilities were 2 star standard at least, paper cups in a 4 star! The decor in the room was looking very tired with cheap melamine furniture and cupboards, the bathroom was particularly unappealing, in desperate need of an... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Sir, We thank very much for the time spent to write us. We are sorry the hotel wasn't as good as you expected. Our Bedrooms are small but they fits the four stars standard. Regardind the papercups, this item is Mercure's standard. We will let them know about it. Kindest regards. Elisabeth. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in April 2015, in a 'standard room, double bed, port side'. The room was very small, the smallest 4 star hotel bedroom we have seen. There was very little space for hanging clothes. The room was so small there was no space for a second bed side table! The standard double bed filled the room.... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Sir, Thank you for your comment. We will be very glad to welcome you after the refurbishment as you can enjoy for a new stay in Mercure La Rochelle. Best regards, Elisabeth. More 

Northampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We loved the position of this hotel - handy for the station, handy for the port and handy for the town. We found the staff a little indifferent to their customers. They gave us a double bedded room to begin with, despite the booking for a twin bedded room. The hotel is currently undergoing renovation and this made it very... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Judith, Thak you for your comment. I am very sorry for all this inconvenience. Hope to welcome you for a next stay after the refurbishment as you can notice that we make everything to offer the experience possible. Best regards, Elisabeth. More 

Senior Contributor
26 reviews 26 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed April 12, 2015 via mobile

stayed only one night at the hotel as we were doing a mini road trip of France, great location next to the port and restaurants. Good car parking at the hotel, however rooms were very small and basic but clean. Stay would have been better if the hotel was not in the middle of restoration as it was quite noisy... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Steve W, We thank you very much for you comment. We are very happy to see that you have appreciated our location and the free car park. Our rooms are not spacious but they are all the comfort from a 4 stars hotel. Best regards, Elisabeth More 

Highland, Maryland
Top Contributor
175 reviews 175 reviews
63 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed April 3, 2015

Good value for money. The usual (and good) Mercure quality. Staff very helpful and room service good. Breakfast was extensive and good. The location was great and had views of the harbor from our window. Ongoing construction was not nice, as we spent a lot of time in the room. But we understand they have to do it sometime.

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Richard_Traveler, We thank you so much for your comment and your understanding. We will be very happy to welcome you for a next stay atthe end of the refurbishment. Best regards, Elisabeth. More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2015

Been here a couple of times when spending a week-end at la Rochelle. Rooms are clean and tidy, we've always managed (just ask when you book) to get a room with a view over the port with the big yachts, most impressive if you're a sailing fan. Breakfasts are mmore than satisfactory, haven't tried the restaurant as we always go... More 

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Elisabeth G, Directeur général at Mercure La Rochelle Vieux Port Sud, responded to this review

Dear Jonathan P, Thank you so much for your comment and your stay. We will be very happy to welcome you for your next stay in La Rochelle and maybe with a dinner in our restaurant :-) Best regards, Elisabeth More 

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