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Quai des Pontis

#2 of 10 Hotels in Cognac
Certificate of Excellence
16 rue des Pontis, 16100 Cognac, France
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1 room 1 adult
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116 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
430 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We can’t rave enough about the service by Arienne Chapot of Quai des Pontis in Cognac. We missed our train from Paris to Cognac and a phone call to Arienne assured us that although we’d be arriving after the front desk was closed, she would be there to welcome us. She arranged for a taxi to pick us up at... More 

Helpful?
Thank StarLady99
Highlands
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 19, 2015

Stayed in one of the static gypsy caravans for couple nights. Loved it. Had a great nights sleep. Caravan had everything needed. Great bed, shower and adequate kitchen area for couple nights, with fab coffee machine (better to buy the pods for it in supermarket though). Little garden with table and chairs to sit out and little veranda on caravan.... More 

Helpful?
Thank lesleyaHighlands
Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear Lesley, Thank you for taking the time for this sweet description of our gypsy caravan. We are very happy that you enjoy your stay with us and wanted to share your good impression. We hope to welcome you again soon at Quai des Pontis More 

Winchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 3, 2015

Very enjoyable stay. The 2 ladies on reception were very helpful,the room was excellent, breakfast was top quality, brilliant location and we even managed to have a dip in the pool as the weather was so good. Highly recommended.

Helpful?
1 Thank Winchester W
Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear Guest, First of all, congratulation for daring a dip on the pool with the temperatures we had upon your visit ! We are very proud to read how much you enjoyed your stay with us and thank you for the warm recommendation. We hope to welcome you again soon at Quai des Pontis More 

Norwich, England, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 28, 2015

Stayed for 2 nights in one of the cabannes overlooking the river. What a lovely place. Lots of character and an awesome view, particularly first thing in the morning. The receptionist spoke excellent English and went out of her way to book me a tour of Remy Martin.

Helpful?
Thank Keith P
Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear Keith, Thank you for taking the time for this comment. It is very nice to read that you enjoyed our original settings and the charm of our river cabin. I am glad to have been able to arrange the visit of Remy Martin to your liking, it is always a priority for us at Quai des Pontis to offer... More 

California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 20, 2015

My wife and I enjoyed a great stay are Quai des Pontis. We opted for the cabin on stilts because it goes right up to the river. We enjoyed being able to sit outside and watch the river or even feed ducks from right outside of our balcony. The front desk isn't open 24/7, so make sure to coordinate your... More 

Helpful?
Thank DPatronix
Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear Damien, Thank you for taking the time to write this review and for the informations given in it. We are happy that you enjoyed your stay with us and the unique experience and comfort of our river side cabin. We hope to welcome you again soon at Quai des Pontis More 

Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 28, 2015

The owners are outstanding, friendly, and most important, very honest. The go to any length to help you. THEY ARE GREAT!!! Would stay there without any hesitation. I highly recommend the Quai des Pontis.

Helpful?
Thank Oscar A
Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear Oscar, Thank you so much for this heartfelt appreciation and recommandation. We are happy that you enjoyed your stay with us and the peace and quiet of our unique location. We hope to welcome you again at Quai des Pontis More 

Almeria, Spain
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 24, 2015

The hotel is comprised of lodge type rooms with wooden decor. There are lovely gardens and individual lodges in the grounds. There is a lovely swimming pool and it is by the river. Our bedroom had a terrace/balcony overlooking the gardens and river. We had a pleasant stay.

Helpful?
Thank Judihl
Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear Guest, Thank you for this lovely description of our hotel. We are Happy that you enjoyed your time at Quai des Pontis and hope to see you again. More 

Kidsgrove, United Kingdom
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 22, 2015 via mobile

We stayed for one night and what a lovely stay we had, on the edge of the town but you wouldn't know as its so peaceful, we stayed in the main hotel in a wooden room which was a little small for four of us and it did have a tiny bathroom but well worth a visit. Breakfast was a... More 

Helpful?
Thank matrachel08
Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear guest, thank you very much for this nice review and your high recommendation. We are happy to hear how much you enjoyed your stay at Quai des Pontis, and took full advantage of our amazing location, minutes from the old town. Please be assured that we have taken your comment about breakfast into account and will adjust our services... More 

Meath
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 17, 2015

We stayed in a lodge with our 9yo daughter. Arrival was great - I was ill, miserable with an infection and we asked the receptionist for assistance in finding a doctor. She and her colleague went above and beyond - and despite it being holiday time and next to impossible to find a doctor they managed to get me an... More 

Helpful?
Thank karenf1812
Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear Karen, Thank you so much for this heartwarming comment. Be assured that we were more than happy to help you get better, and I stll have your chocolates on my table to remind me how nicely you thanked us. It was a pleasure to receive you at Quai des Pontis and we hope very much to welcome you again... More 

noordwijk
Level Contributor
131 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed August 13, 2015

We loved our very short stay in this place, it's so different. Loved the little wooden cabins and the little terrace overlooking the garden. There are a few cabins stand alone near the river which looked very peaceful. The breakfast was very tasty and we could choose to sit in or out. There was a games room with a pool... More 

Helpful?
Thank veronique d
Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear Guest, Thank you so much for taking the time to write such a complete description of your stay. We are very happy that you enjoyed our hotel so much, we offer a unique place and are always trying to make our guests feel at home ans well taken care off. I am sorry that your kid took offense of... More 

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