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Quai des Pontis

#2 of 10 Hotels in Cognac
Certificate of Excellence
16 rue des Pontis, 16100 Cognac, France
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1 room 1 guest
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94 Reviews from our TripAdvisor Community

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Traveler rating
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    34
    10
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    2
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The owners are outstanding, friendly, and most important, very honest. The go to any length to help you. THEY ARE GREAT!!! Would stay there without any hesitation. I highly recommend the Quai des Pontis.

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Almeria, Spain
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is comprised of lodge type rooms with wooden decor. There are lovely gardens and individual lodges in the grounds. There is a lovely swimming pool and it is by the river. Our bedroom had a terrace/balcony overlooking the gardens and river. We had a pleasant stay.

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Kidsgrove, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night and what a lovely stay we had, on the edge of the town but you wouldn't know as its so peaceful, we stayed in the main hotel in a wooden room which was a little small for four of us and it did have a tiny bathroom but well worth a visit. Breakfast was a... More 

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Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear guest, thank you very much for this nice review and your high recommendation. We are happy to hear how much you enjoyed your stay at Quai des Pontis, and took full advantage of our amazing location, minutes from the old town. Please be assured that we have taken your comment about breakfast into account and will adjust our services... More 

Meath
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a lodge with our 9yo daughter. Arrival was great - I was ill, miserable with an infection and we asked the receptionist for assistance in finding a doctor. She and her colleague went above and beyond - and despite it being holiday time and next to impossible to find a doctor they managed to get me an... More 

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Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear Karen, Thank you so much for this heartwarming comment. Be assured that we were more than happy to help you get better, and I stll have your chocolates on my table to remind me how nicely you thanked us. It was a pleasure to receive you at Quai des Pontis and we hope very much to welcome you again... More 

noordwijk
Level Contributor
117 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved our very short stay in this place, it's so different. Loved the little wooden cabins and the little terrace overlooking the garden. There are a few cabins stand alone near the river which looked very peaceful. The breakfast was very tasty and we could choose to sit in or out. There was a games room with a pool... More 

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Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear Guest, Thank you so much for taking the time to write such a complete description of your stay. We are very happy that you enjoyed our hotel so much, we offer a unique place and are always trying to make our guests feel at home ans well taken care off. I am sorry that your kid took offense of... More 

London, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 8, 2015

Cute little cabin on the edge of the river. Quite small but the location makes up for this. It was nice sitting on the terrace and watching nature surround us. The pool nearby is small but was not busy. The hotel was quiet when we were there in early July. The double bed is next to a wall which is... More 

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Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear Guest, thank you for taking the time to write this comment. We are glad that you enjoy the unique surroundings we offer in Cognac. As you stated, our cabins are indeed on the smaller side but we tried to put a lot of comfort in a smaller space since the cabin offer a queen bed, a sofa, a kitchen... More 

Stourbridge, United Kingdom
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 20, 2015

A unique overnight stop, three different types of accommodation on the site of an old barrel making factory right on the river. Wonderful friendly staff who could not do enough for you,even booking a restaurant for our evening meal. The grounds are beautiful with trees, flowers and lawns. Plenty of secure car parking space with electronic gates. We stayed in... More 

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Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear guest, Thank you for taking the time to write this comment. We are happy that you enjoyed our unique setting and the originality of our buildings. Be assured that we will take into account all your remarks in order to improve some more our offer. We all hope to welcome you again soon at Quai des Pontis. More 

Swindon, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed May 15, 2015

The hotel as magnificent, set in beauiful gardens beside the river. The room was outstanding and the staff were friendly, welcoming and very helpful. We only had one night there but esily spend a week enjoying that luxury. We will definitely be returning for a longer stay.

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Quai Des P, Ariane C. Directrice at Quai des Pontis, responded to this review

Dear Timothy, Thank you so much for taking the time to write such a nice review. We are very happy that you enjoyed our setting and your stay with us. We are looking forward to welcoming you again soon for a longer stay. More 

Eccles, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 8, 2014

Very nice hotel built into an old brandy factory. It is on an island in the river and is set in picturesque surroundings. Comfortable rooms have air conditioning, TV, wifi and separate shower/WC. An adequate double bed in a separate room is also in provided. Not many coat hangers are available but everything can be placed behind a curtained closet.... More 

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London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 3, 2014

We spent 4 nights in one of the cabines at Quai des Pontis (called Zen!) and the experience matched the name perfectly. Woke up every morning to a calm view over the charente river and pretty much nothing else. A very very peaceful place, and only 10 mins to the centre of Cognac, and 5 mins to nearest Cognac House... More 

Was this review helpful? Yes 1
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