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Mercure Angouleme Hotel de France

Certificate of Excellence
1 Place des Halles Centrales, 16000 Angouleme, France
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Mercure Angouleme Hotel de France
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Mercure Angouleme Hotel de France
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193 reviews from our community

Traveler rating
    74
    89
    22
    6
    2
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29
72
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62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Boldon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The staff were friendly on arrival, I had not booked in advance and arrived by motor bike at the end of a long day. I was allocated the room furthest from reception. The room was clean and the bathroom modern and well equipped. I didn't have time to explore the city but went for a wander around the immediate area... More 

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Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Yours sincerely, More 

Angouleme, France
Top Contributor
89 reviews 89 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 5, 2015

The plus: - Excellent location, right in the centre of the city - Very quiet rooms, I never heard a noise from the other customers - The room decoration is very good, colourful but not too much - The service is quite OK, i.e. above average for France - The breakfast is quite good The minus: - For the price,... More 

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Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review
Google Translation

Bonjour, Nous vous remercions d'avoir pris le temps de nous faire part de votre avis et sommes ravis que votre... More 

Brisbane
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 8, 2014

We stayed one night at this beautiful historic hotel while en-route to the Loire Valley from Tarbes. The hotel is perfectly positioned in the historic old town and near Les Ramparts, which overlook the spectacular Charente Valley. The hotel is warm and inviting and the staff are professional and friendly. Our room was sparkling and comfortable; modern décor with bright... More 

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Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review
Google Translation

Bonjour, Nous vous remercions d'avoir pris le temps de nous faire part de votre avis et sommes ravis que votre... More 

Liphook, United Kingdom
Top Contributor
132 reviews 132 reviews
36 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed November 4, 2014

We ended up with a suite (which was stunning) after a mix up with the booking (my fault) left me with no option but to pay for an upgrade. The Frederick Suite was like staying in a small house ... just wonderful. We were on a driving tour of France and stayed at a number of Accor Group hotels (Ibis... More 

Was this review helpful? Yes 1
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More 

Tel Aviv, Israel
Contributor
16 reviews 16 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2014

We stayed there 2 nights at the end of our trip, great location in the city center, all the pubs are near at night time and all the attractions are close by and the view is great. The hotel room is nice with funky "club like" lights on bed. The room is big and comfortable and has a great view... More 

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 12, 2014

Good quality property very centrally located with helpful staff, good sized rooms and great views. Near the market, restaurants, Hotel De Ville and shops. Parking on site (for a fee). Very modern decor and colours in contrast to the exterior. Beautiful courtyard onto side street and off the restaurant.

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Kent
Top Contributor
58 reviews 58 reviews
52 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 17, 2014

Stayed for two nights whilst visiting family. What a pleasant surprise the Hotel de France was. Contemporary internal designs in a beautiful traditional building. Our room 130 had a balcony overlooking the garden with far reaching views to the river. The room was spotless, the bed very comfortable, good shower and toiletries. It suited our needs perfectly. The lovely restaurant... More 

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Winchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 5, 2014 via mobile

A great position inside the ramparts of the old town, so what could spoil our stay? The rooms are fine and ours had an excellent view across the river. On the advice of the receptionist when we checked in, we reserved a table for dinner as it was a French public holiday and all restaurants in town would be busy.... More 

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More 

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