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Mercure Angouleme Hotel de France

4.0 of 5 1 Place des Halles Centrales, 16000 Angouleme, France
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Certificate of Excellence 2014
Mercure Angouleme Hotel de France
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Mercure Angouleme Hotel de France
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177 reviews from our community

Traveler rating
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liphook, United Kingdom
Top Contributor
124 reviews 124 reviews
34 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We ended up with a suite (which was stunning) after a mix up with the booking (my fault) left me with no option but to pay for an upgrade. The Frederick Suite was like staying in a small house ... just wonderful. We were on a driving tour of France and stayed at a number of Accor Group hotels (Ibis... More

Was this review helpful? Yes 1
Tel Aviv, Israel
Contributor
16 reviews 16 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed there 2 nights at the end of our trip, great location in the city center, all the pubs are near at night time and all the attractions are close by and the view is great. The hotel room is nice with funky "club like" lights on bed. The room is big and comfortable and has a great view... More

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Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 12, 2014

Good quality property very centrally located with helpful staff, good sized rooms and great views. Near the market, restaurants, Hotel De Ville and shops. Parking on site (for a fee). Very modern decor and colours in contrast to the exterior. Beautiful courtyard onto side street and off the restaurant.

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Kent
Top Contributor
58 reviews 58 reviews
52 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 17, 2014

Stayed for two nights whilst visiting family. What a pleasant surprise the Hotel de France was. Contemporary internal designs in a beautiful traditional building. Our room 130 had a balcony overlooking the garden with far reaching views to the river. The room was spotless, the bed very comfortable, good shower and toiletries. It suited our needs perfectly. The lovely restaurant... More

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Winchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 5, 2014 via mobile

A great position inside the ramparts of the old town, so what could spoil our stay? The rooms are fine and ours had an excellent view across the river. On the advice of the receptionist when we checked in, we reserved a table for dinner as it was a French public holiday and all restaurants in town would be busy.... More

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Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More

Exeter
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

We stayed here on our way home from Southern France, having visited Angouleme many times before and we were not disappointed with our choice. This city centre hotel in an excellent location and housed in a traditional, characterful building made a really welcome change from motorway junction hotel stop-offs. The hotel itself has had a recent makeover which generally falls... More

Was this review helpful? Yes 3
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Frodsham, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 22, 2014

This hotel is beautifully situated in the old town, above the ramparts and near to the market. We had a lovely room with a balcony, overlooking one of the hotel's gardens and way out to the French countryside beyond. The rooms were modern, with all the facilities needed for a comfortable stay. It was beautifully clean. We liked the separate... More

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

County Durham, UK
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 24, 2014

My wife and I stayed at the Hôtel Mercure in Angoulême, France from Sat 31 May to Tuesday 03 June 2014 in order to explore the area at the end of a holiday with family. We found the hotel clean and apparently recently refurbished. The decor was a bit ‘bold’ but very good. Everything in the room and around the... More

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

London, United Kingdom
Top Contributor
124 reviews 124 reviews
21 hotel reviews
258 helpful votes 258 helpful votes
4 of 5 stars Reviewed July 17, 2014

I have to say the staff were friendly. They upgraded my room. Key used were retro-hole-punched key. One key was offered. The room was huge. The room aircon was useless. Opening the windows will let all other guest see through the room. BAD DESIGN! The shower was good. Powerful water. The bed was coffee. Pillow was comfy. The coffee machine... More

Was this review helpful? Yes 1
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

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Additional Information about Mercure Angouleme Hotel de France

Address: 1 Place des Halles Centrales, 16000 Angouleme, France
Location: France > Poitou-Charentes > Charente > Angouleme
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Angouleme Hotel de France 4*
Number of rooms: 89
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