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All 16 Angouleme hotels

Mercure Angouleme Hotel de France

4.0 of 5 Hotel   |   1 Place des Halles Centrales, 16000 Angouleme, France
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Mercure Angouleme Hotel de France
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Ranked #1 of 16 Hotels in Angouleme
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Litetraveller Kent
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165 reviews from our community

Traveler rating
    61
    78
    18
    6
    2
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24
59
15
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Kent
Top Contributor
58 reviews 58 reviews
52 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for two nights whilst visiting family. What a pleasant surprise the Hotel de France was. Contemporary internal designs in a beautiful traditional building. Our room 130 had a balcony overlooking the garden with far reaching views to the river. The room was spotless, the bed very comfortable, good shower and toiletries. It suited our needs perfectly. The lovely restaurant... More

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Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Winchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

A great position inside the ramparts of the old town, so what could spoil our stay? The rooms are fine and ours had an excellent view across the river. On the advice of the receptionist when we checked in, we reserved a table for dinner as it was a French public holiday and all restaurants in town would be busy.... More

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More

Exeter
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here on our way home from Southern France, having visited Angouleme many times before and we were not disappointed with our choice. This city centre hotel in an excellent location and housed in a traditional, characterful building made a really welcome change from motorway junction hotel stop-offs. The hotel itself has had a recent makeover which generally falls... More

Was this review helpful? Yes 1
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Frodsham, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is beautifully situated in the old town, above the ramparts and near to the market. We had a lovely room with a balcony, overlooking one of the hotel's gardens and way out to the French countryside beyond. The rooms were modern, with all the facilities needed for a comfortable stay. It was beautifully clean. We liked the separate... More

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

County Durham, UK
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 24, 2014

My wife and I stayed at the Hôtel Mercure in Angoulême, France from Sat 31 May to Tuesday 03 June 2014 in order to explore the area at the end of a holiday with family. We found the hotel clean and apparently recently refurbished. The decor was a bit ‘bold’ but very good. Everything in the room and around the... More

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

London, United Kingdom
Top Contributor
106 reviews 106 reviews
17 hotel reviews
236 helpful votes 236 helpful votes
4 of 5 stars Reviewed July 17, 2014

I have to say the staff were friendly. They upgraded my room. Key used were retro-hole-punched key. One key was offered. The room was huge. The room aircon was useless. Opening the windows will let all other guest see through the room. BAD DESIGN! The shower was good. Powerful water. The bed was coffee. Pillow was comfy. The coffee machine... More

Was this review helpful? Yes 1
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

London, United Kingdom
2 reviews
4 of 5 stars Reviewed July 1, 2014

The good things: The hotel is well located in Angouleme. The room was clean and very spacious The bathroom was spotless and brand new Free of charge refreshments in the room Lovely garden / bar area The things to improve: The receptionist provided poor service. We stood waiting to be acknowledged and checked in for over 5 minutes whilst she... More

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Guildford, United Kingdom
2 reviews
5 of 5 stars Reviewed June 15, 2014

We arrived at this hotel after a long drive and were able to park our car under the hotel, which is a blessing in such a busy city. The room was well decorated and very comfortable. We had a lovely meal on the terrace of their restaurant and in the morning walked our dog in their beautiful garden. The building... More

Was this review helpful? Yes
Karine_Renay, Directeur général at Mercure Angouleme Hotel de France, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

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Additional Information about Mercure Angouleme Hotel de France

Address: 1 Place des Halles Centrales, 16000 Angouleme, France
Location: France > Poitou-Charentes > Charente > Angouleme
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Angouleme Hotel de France 4*
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