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BEST WESTERN Hotel Ile-de-France

60 Rue Leon Lhermitte, 02400 Chateau-Thierry, France
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1 room 1 adult
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BEST WESTERN Hotel Ile-de-France
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273 Reviews from our TripAdvisor Community

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Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 9, 2015 via mobile

I stopped here on a business trip with my son, booked the previous evening on the off chance. Bedrooms were very comfortable, not overly modern but French in style. Dinner was good, as was the breakfast. The staff were pleasant and helpful. The view from the hotel us amazing as it is situated on a hill.

Helpful?
Thank SUB999
carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review

Hello Dear Thank you for your comment, we delighted that you enjoyed staying with us. We remain at your disposal Best regards Carolina More 

Dallas, Texas
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 12, 2015

I stayed here in November, 2015. The exterior of the hotel is very nice, and the grounds looked well kept. The room wasn't bad, but the bathroom had a little bit of mold. The restaurant was pretty good, and although I am not a huge fan of French cuisine i thought the lamb shank was very good. The service is... More 

Helpful?
Thank HistMarine
carolinetoto, Manager at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear Mister Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Dublin
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 26, 2015

The exterior is impressive and much of the interior if a bit tired in places but the level of service leaves so much to be desired. On arrival I was asked if I wanted to make a reservation for the dining room and did but when I turned up at the time booked I was told that there was not... More 

Helpful?
Thank Bidtaker
carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review
Google Translation

Dear Sir, We are sorry that your stay was a bad experience in our hotel. It is true that we... More 

Level Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 17, 2015

i have been in this hotel a few years ago, and i did remember it like a normal hotel...... now , during my last visit in Chateau Thierry, i have aprecieted very much everithings as concerned......bedroom....food.....ospitality as well congratulations.....to everybody

Helpful?
Thank Mauro i
carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review
Google Translation

Bonjour Madame, Monsieur Nous vous remercions de votre petit message c'est toujours agréable à lire Nous restons à votre disposition... More 

Paris, France
Level Contributor
149 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed September 10, 2015

The exterior and the interior are lovely- more like a chateau than a hotel. The view is terrific. If you don't have a car, tho hotel is not for you- it is not near the town. The Wifi is awful, awful, awful. It cuts out constantly and is super slow. If good connection is important, don't stay in this hotel.... More 

Helpful?
Thank frtravler
carolinetoto, Manager at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear sir Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Level Contributor
127 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed September 6, 2015 via mobile

We stopped off here for one night to break our journey home. The hotel is outside the town, overlooking the valley and very close to the motorway. The house has obviously seen better days, decor and fittings are a little tired and dated, but everything was clean and of a good standard. We ate dinner in the restaurant where the... More 

Helpful?
Thank Bizzy6
carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear sir Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Nottingham
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed September 3, 2015

Nice overnight stay. Rooms clean and good size and lovely views over the town. We booked a meal in the restaurant and were amazed how good the food was. Good choice of menus and a good wine list. Staff were very helpful.

Helpful?
Thank Cheryl066
carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear Klaus Schwardtmann, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Piedmont, California
Level Contributor
225 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
4 of 5 stars Reviewed August 26, 2015

This hotel is in a beautiful location on top of a hill overlooking the small city of Chateau-Thierry. Although only a few of the staff speak passable English (and I only have some phrasebook French), the service is wonderful. The staff make every effort to meet the guests' needs, and the room rate is very reasonable (especially with the euro... More 

Helpful?
Thank mrancer
carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear sir Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Round Lake, United States
1 review
5 of 5 stars Reviewed July 30, 2015

After a week of tiny sterile rooms at various French hotel, the Best Western Chateau Thierry was a welcome relief. The hotel is a beautiful chateau-looking estate overlooking the city. The rooms are stylish and a bit more roomy than the French norm. Staff was first-rate. Restaurant is pricey but truly gourmet. Breakfast was above average for France. Watching the... More 

Review collected in partnership with Best Western

Helpful?
Thank Paul G
carolinetoto, Owner at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear sear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

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