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BEST WESTERN Hotel Ile-de-France

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60 Rue Leon Lhermitte, 02400 Chateau-Thierry, France
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BEST WESTERN Hotel Ile-de-France
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233 Reviews from our TripAdvisor Community

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Traveler rating
    71
    89
    43
    22
    8
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29
127
5
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
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  • All months
    (233)
  • Mar-May only
    (52)
  • Jun-Aug only
    (71)
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    (55)
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    (55)
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Round Lake, United States
5 of 5 stars Reviewed 2 days ago NEW

After a week of tiny sterile rooms at various French hotel, the Best Western Chateau Thierry was a welcome relief. The hotel is a beautiful chateau-looking estate overlooking the city. The rooms are stylish and a bit more roomy than the French norm. Staff was first-rate. Restaurant is pricey but truly gourmet. Breakfast was above average for France. Watching the... More 

Review collected in partnership with Best Western

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wigan
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed overnight here driving back from the South. The hotel has excellent views but it is out of town should you want to walk around there. The room was at the front of the hotel overlooking the valley. It was a bit small but the room appeared to have been decorated not that long ago , the bathroom is... More 

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carolinetoto, Owner at BEST WESTERN Hotel Ile-de-France, responded to this review
Google Translation

Bonjour Madame, Monsieur Nous vous remercions de votre agréable commentaire cela fait toujours plaisir de savoir que nos clients sont... More 

Atlanta, Georgia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is in a good location for visiting WWI memorials and is a few miles from center of city. We stayed there one night as opposed to going to an airport hotel near CDG and it worked out fine. Lucky for us the record heat wave broke the day we got there as there is no air conditioning. Staff... More 

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carolinetoto, Owner at BEST WESTERN Hotel Ile-de-France, responded to this review
Google Translation

Bonjour Madame, Monsieur Nous sommes désolé de n'avoir pas répondus à vos attentes. Je ne comprend pas le problème que... More 

Bristol
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 10, 2015

Where to start? Setting was excellent. Food quality was excellent. Food quantity was incredible - I staggered away from the table! Beers were a good price and quality. Wine was a bit pricey. Service was a bit Fawlty Towers but we got by in the end. We hadn't booked but stood for several minutes by the entrance before we were... More 

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Minneapolis, Minnesota
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 25, 2015

This Best Western in located outside of the city limits so a taxi ride one way into the city after 7 pm is over 20 euros - which is a tad high for a less than 5 minute ride. Presumably taking a cab into Chateau Thierry before 7 pm would have been only 10 euros - which is still high... More 

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carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear mister Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Paris, France
1 review
4 of 5 stars Reviewed February 9, 2015

We spent a short week-end stay there and had a wonderful suprise with the dinner in the hotel restaurant. Very welcoming staff, especially Angélique and Patrick, to whom we thank for having guided our choices throughout the Chef's menu - delicious !!! The spa next to the hotel is quite disappointing, but the hotel honestly advertises on the different owner... More 

Was this review helpful? Yes
carolinetoto, Owner at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear mister Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Northfield, Minnesota
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 6, 2015

My wife and I spent one night at the Best Western Hotel Ile-de-France in Chateau Thierry when we were visiting World War I battle sites. The hotel is conveniently situated regarding some of the more important battles, notably the phenomenal and successful sacrifice made by US Marines at Belleau Woods. We were given a very pleasant room overlooking the Marne... More 

Was this review helpful? Yes
carolinetoto, Propriétaire at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear Mister Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 14, 2014

Our stay was mid October visiting champagne producers. The hotel was very comfortable and quiet a little outside of the city - so you need a car to visit the city, but there is ample parking available at no cost. The view from the hotel is loveoverlooking the valley is lovely Pleasant and very friendly staff. Our visit was at... More 

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carolinetoto, Manager at BEST WESTERN Hotel Ile-de-France, responded to this review
Google Translation

Bonjour Madame, Monsieur Nous vous remercions de votre commentaire cela fait toujours plaisir de savoir que nos clients sont satisfait... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 7, 2014

Rooms had mould on the walls, to which the manager shrugged her shoulders saying it wasn't her fault. It's the weather. Perhaps I should write to god and hold him responsible for the materials choice, room ventilation, and cleaning regime too!! Also, shower had no power, and one of the towels that was neatly folded away had already been used.... More 

Was this review helpful? Yes 1
carolinetoto, Manager at BEST WESTERN Hotel Ile-de-France, responded to this review
Google Translation

Bonjour Madame, Monsieur Je suis désolé des désagréments que vous avez eu . Je pense qu'il y a une mauvaise... More 

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