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BEST WESTERN Hotel Ile-de-France

3.0 of 5 60 Rue Leon Lhermitte, 02400 Chateau-Thierry, France
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BEST WESTERN Hotel Ile-de-France
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BEST WESTERN Hotel Ile-de-France
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195 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
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12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 14, 2014

Our stay was mid October visiting champagne producers. The hotel was very comfortable and quiet a little outside of the city - so you need a car to visit the city, but there is ample parking available at no cost. The view from the hotel is loveoverlooking the valley is lovely Pleasant and very friendly staff. Our visit was at... More 

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carolinetoto, Manager at BEST WESTERN Hotel Ile-de-France, responded to this review
Google Translation

Bonjour Madame, Monsieur Nous vous remercions de votre commentaire cela fait toujours plaisir de savoir que nos clients sont satisfait... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 7, 2014 via mobile

Rooms had mould on the walls, to which the manager shrugged her shoulders saying it wasn't her fault. It's the weather. Perhaps I should write to god and hold him responsible for the materials choice, room ventilation, and cleaning regime too!! Also, shower had no power, and one of the towels that was neatly folded away had already been used.... More 

Was this review helpful? Yes 1
carolinetoto, Manager at BEST WESTERN Hotel Ile-de-France, responded to this review
Google Translation

Bonjour Madame, Monsieur Je suis désolé des désagréments que vous avez eu . Je pense qu'il y a une mauvaise... More 

1 review
2 of 5 stars Reviewed August 29, 2014

The hotel would have been okay but for the attitude of the manager who seemed like she would have preferred to be somewhere else it was not a nice experience.The manager was grumpy and short and we did not feel welcomed.Dinner was good but what wax appaling is that they had put a crayfish on my daughters plate which was... More 

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carolinetoto, Owner at BEST WESTERN Hotel Ile-de-France, responded to this review

Dear madam Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed July 29, 2014

Lovely Hotel, easy to find, staff helpful, room a good size with balcony. Would stay again, thank you the staff for making us welcome. Good parking ( free) the pool looked nice but did not get a chance to use it. next time. Everything required for a good stay. Its a pretty hotel as well. We had the breakfast (... More 

Review collected in partnership with Best Western

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carolinetoto, Manager at BEST WESTERN Hotel Ile-de-France, responded to this review
Google Translation

Cher monsieur, Toute l'équipe du BEST WESTERN Hotel Ile de France vous remercie. Nous sommes heureux que votre séjour vous... More 

Ballywalter County Down Northern Ireland
Top Contributor
63 reviews 63 reviews
40 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed July 21, 2014

Chateau Thierry is a very pretty town with a ruined castle at its centre, surrounded by an attractive park. It is also the home of Laura, a talented student landscape architect, who had worked with us in Ireland for two months as a part of her course, and who has designed a medieval herb & vegetable garden at the entrance... More 

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carolinetoto, Manager at BEST WESTERN Hotel Ile-de-France, responded to this review
Google Translation

Cher/Chère Monsieur Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement. Votre présence parmi nous est... More 

Houston TX
Top Contributor
71 reviews 71 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 21, 2013

I'm no sure what motivates a hotel to leave their heat off on a 28°F night, but they did. And only smiles and, "Yes! Yes!", proudly exclaimed in response. Photos of the hotel are somewhat deceptive - the reality is rather tired and worn. Their wi-fi connection is strong, but the server non-existant - gave up on even reading email,... More 

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 17, 2013

We like to stay here a little week-end, mainly for the spa. Restaurant and rooms are pretty good, too. Also if you want to organize some secrets meetings with your team to rule the world, the situation of the hotel is perfect.

Was this review helpful? Yes 1
Winchendon, Massachusetts, United States
Top Contributor
106 reviews 106 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 9, 2013

This is a three-star hotel, so there's no air conditioning. The open window helped cool the room, which was very small. For the price, I expected a larger room. The bathroom was really unusual, because it was split into two parts. The toilet was located as you reach the door, while the shower and sink were located next to one... More 

Was this review helpful? Yes 2
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 27, 2013 via mobile

The views from the hotel are fabulous. The rooms however are small, even by European standards. Bathroom is larger than expected though. The WiFi is sub-par which can get frustrating if you are planning on doing any planning on the Internet while you are there. The staff is ver friendly and everything was clean.

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Additional Information about BEST WESTERN Hotel Ile-de-France

Address: 60 Rue Leon Lhermitte, 02400 Chateau-Thierry, France
Phone Number:
Location: France > Picardy > Aisne > Chateau-Thierry
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Ile-de-France 3*
Number of rooms: 27
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Also Known As:
Best Western Chateau-Thierry
Château-Thierry Best Western

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Dining (5)
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Room/suite (6)
Bathroom (2)
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Hotel & grounds (4)
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