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Mercure Ile de Nantes

15 boulevard Alexandre Millerand | Beaulieu, 44200, Nantes, France
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1 room 1 adult
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Mercure Ile de Nantes
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325 Reviews from our TripAdvisor Community

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Le Thoureil, France
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 30, 2015

I stayed for two nights at this property in November while attending a trade exhibition. Although I would dispute the official 4 star ratings given by the authorities, the Mercure is an excellent 3 stars hotel with comfortable rooms if a little outdated. A refurbishment would be welcome. The service is efficient and friendly. The location, close to the Loire... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank LeThoureilObserver
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

many thanks to you we are happy to understand you have a nice stay. hope to see you soon. best regards. More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 15, 2015 via mobile

This hotel is fabulous I love the Tennis court and staff but the pool is freezing and the bath is very easy to slip on even with the mat , spacious room , comfy beds and lovely view outside , also great for family , very child friendly so come here for a lovely stay in France.

Helpful?
Thank Jennifer P
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear Guest, Thank you for your loyalty towards our hotel and for sharing your comments with Tripadvisor travellers. I am glad to hear that you appreciated our location , ambiance and our staff during your stay with us.The team of the Mercure Ile de Nantes looks forward to welcoming you back for your next visit in Nantes. The management team More 

Brussels, Belgium
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 26, 2015

Stay below expectation, main comment is that hotel needs significant renovation from the lobby to the room. It's old fashioned and did not correspond to the 4 star level of a Mercure hotel. House keeping is very very average and needs improvement. Hotel is far from the centre and nothing else really at walking distance, restaurant is closed during the... More 

Helpful?
Thank titi02051971
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear guest, Thank you very much for choosing the Mercure Ile de Nantes for your recent stay and for sharing your experience with us on this web site , we are pleased to hear that you enjoyed the breakfast and the staff in our hotel.Your point concerning a new decoration, more modern , has been taken. I look forward to... More 

London
Level Contributor
102 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed July 27, 2015

This hotel is not up to Mercure standards but its not bad. Problem is that everything is old and tired. The staff are really great, friendly and helpful and that makes a big difference. Breakfast is ok but by no means up to normal Mercure standards.

Helpful?
2 Thank Adricons
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear Customer, First we would like to thank you for taking the time to write about your stay in Mercure Ile de Nantes. We notice your disappointment on the lack of modernity of the hôtel. We look forward to welcoming you back to our hotel for your next stay in Nantes. Sincerely, More 

San Francisco, California
Level Contributor
137 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed July 25, 2015

The hotel is a 2-miles away from the city centre, which is pretty easy enough to walk to. The staff were friendly, polite and very helpful and they somehow eased the sense of disappointment I had upon seeing the look and state of the hotel. Everything just seemed old and neglected. Even the facade of the hotel was pretty dire...dead... More 

Helpful?
1 Thank deniseacole
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear Guest, Thank you for your loyalty towards our hotel and for sharing your comments with Tripadvisor travellers. I am glad to hear that you appreciated our location , wifi , and our staff during your stay with us.The team of the Mercure Ile de Nantes looks forward to welcoming you back for your next visit in Nantes. The management... More 

Wolverhampton
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 23, 2015

Our room was clean and comfortable. The staff were very helpful. We didn't eat at the hotel at all so can't comment in that. There is a shopping centre close by. We wanted to see the mechanical Elephant at the Iles des machines and thus hotel was in a perfect location for us, only a few minutes drive to the... More 

Helpful?
Thank r05amund
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

dear guest, thank you for your comment ; thank you to have take time for this it is a pleasure to read you.. and i will inform the team next week. .a very big thank you.. and hope to see you soon. best regards More 

Elviria, Marbella, Andalucia, Spain
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 28, 2015 via mobile

Not what we expected. We stayed here on our way to Cherbourg in November 2014 for one night. We were very disappointed from the moment we arrived. No food available after a long drive. The staff were not very helpful. We certainly won't return here again and won't recommend it.

Helpful?
2 Thank Alan K
Guy J, General Manager at Mercure Ile de Nantes, responded to this review

Dear Customer, We are very sorry to hear that you didn't enjoy your stay in our hotel. Please be informed that we are making our best in order to satisfy all of our customers. Have a nice day. More 

Dublin, Ireland
1 review
5 of 5 stars Reviewed June 23, 2015

The hotel was very good and was reasonably priced. It is within walking distance of a shopping center and around the corner from another smaller group of shops. It is close to public transport and a short ride from the train station and airport. The staff were very helpful and spoke great English! The staff were very helpful to me... More 

Helpful?
Thank frodijr
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

we appreciate you take time to write us. my team and my self, have just two words to say to you : THANK YOU have a nice day. More 

East Grinstead, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 13, 2015

The hotel has been refurbished which makes this a comfortable hotel with a swimming pool and secure car parking. We had a room which was clean, comfortable and overlooking the river. The hotel has great public transport into Nantes and is within walking distance of the shopping mall and supermarket. The restaurant closes on the weekend but there is breakfast... More 

Helpful?
Thank Ed J
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Thank you so much for posting a comment on this site. We appreciate your loyalty and we are glad that you enjoyed your stay at the Mercure Ile de Nantes. We look forward to welcome you again in the near future. and i will be pleased to offer you my personnal welcome. Best regards More 

Oxford, England
Level Contributor
209 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 707 helpful votes
3 of 5 stars Reviewed September 3, 2014 via mobile

This hotel is definite ly not worthy of the claimed four stars. The décor and fittings are shabby and, astonishingly, the restaurant closes after lunch on a Friday not to reopen until lunchtime the following Monday! The single small lift is inadequate for a six-story building. A certain meanness pervades; for example people staying more than one night only receive... More 

Helpful?
3 Thank SouthOxon
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear Customer, First and foremost we would like to thank you for taking the time to write about your stay in Mercure Ile de Nantes. We notice your disappointment on some services and on the lack of modernity of the hôtel. We look forward to welcoming you back to our hotel for your next stay in Nantes. Sincerely, More 

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