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Mercure Ile de Nantes

15 boulevard Alexandre Millerand | Beaulieu, 44200 Nantes, France
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1 room 1 guest
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Mercure Ile de Nantes
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298 Reviews from our TripAdvisor Community

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Traveler rating
    50
    159
    71
    15
    3
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50
106
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (298)
  • Mar-May only
    (72)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (50)
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London
Level Contributor
95 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is not up to Mercure standards but its not bad. Problem is that everything is old and tired. The staff are really great, friendly and helpful and that makes a big difference. Breakfast is ok but by no means up to normal Mercure standards.

Was this review helpful? Yes 2
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear Customer, First we would like to thank you for taking the time to write about your stay in Mercure Ile de Nantes. We notice your disappointment on the lack of modernity of the hôtel. We look forward to welcoming you back to our hotel for your next stay in Nantes. Sincerely, More 

San Francisco, California
Level Contributor
134 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed July 25, 2015

The hotel is a 2-miles away from the city centre, which is pretty easy enough to walk to. The staff were friendly, polite and very helpful and they somehow eased the sense of disappointment I had upon seeing the look and state of the hotel. Everything just seemed old and neglected. Even the facade of the hotel was pretty dire...dead... More 

Was this review helpful? Yes 1
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear Guest, Thank you for your loyalty towards our hotel and for sharing your comments with Tripadvisor travellers. I am glad to hear that you appreciated our location , wifi , and our staff during your stay with us.The team of the Mercure Ile de Nantes looks forward to welcoming you back for your next visit in Nantes. The management... More 

Wolverhampton
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 23, 2015

Our room was clean and comfortable. The staff were very helpful. We didn't eat at the hotel at all so can't comment in that. There is a shopping centre close by. We wanted to see the mechanical Elephant at the Iles des machines and thus hotel was in a perfect location for us, only a few minutes drive to the... More 

Was this review helpful? Yes
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

dear guest, thank you for your comment ; thank you to have take time for this it is a pleasure to read you.. and i will inform the team next week. .a very big thank you.. and hope to see you soon. best regards More 

Elviria, Marbella, Andalucia, Spain
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 28, 2015

Not what we expected. We stayed here on our way to Cherbourg in November 2014 for one night. We were very disappointed from the moment we arrived. No food available after a long drive. The staff were not very helpful. We certainly won't return here again and won't recommend it.

Was this review helpful? Yes 2
Guy J, General Manager at Mercure Ile de Nantes, responded to this review

Dear Customer, We are very sorry to hear that you didn't enjoy your stay in our hotel. Please be informed that we are making our best in order to satisfy all of our customers. Have a nice day. More 

Dublin, Ireland
1 review
5 of 5 stars Reviewed June 23, 2015

The hotel was very good and was reasonably priced. It is within walking distance of a shopping center and around the corner from another smaller group of shops. It is close to public transport and a short ride from the train station and airport. The staff were very helpful and spoke great English! The staff were very helpful to me... More 

Was this review helpful? Yes
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

we appreciate you take time to write us. my team and my self, have just two words to say to you : THANK YOU have a nice day. More 

East Grinstead, United Kingdom
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 13, 2015

The hotel has been refurbished which makes this a comfortable hotel with a swimming pool and secure car parking. We had a room which was clean, comfortable and overlooking the river. The hotel has great public transport into Nantes and is within walking distance of the shopping mall and supermarket. The restaurant closes on the weekend but there is breakfast... More 

Was this review helpful? Yes
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Thank you so much for posting a comment on this site. We appreciate your loyalty and we are glad that you enjoyed your stay at the Mercure Ile de Nantes. We look forward to welcome you again in the near future. and i will be pleased to offer you my personnal welcome. Best regards More 

Oxford, England
Level Contributor
214 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 723 helpful votes
3 of 5 stars Reviewed September 3, 2014 via mobile

This hotel is definite ly not worthy of the claimed four stars. The décor and fittings are shabby and, astonishingly, the restaurant closes after lunch on a Friday not to reopen until lunchtime the following Monday! The single small lift is inadequate for a six-story building. A certain meanness pervades; for example people staying more than one night only receive... More 

Was this review helpful? Yes 3
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear Customer, First and foremost we would like to thank you for taking the time to write about your stay in Mercure Ile de Nantes. We notice your disappointment on some services and on the lack of modernity of the hôtel. We look forward to welcoming you back to our hotel for your next stay in Nantes. Sincerely, More 

London, United Kingdom
Level Contributor
174 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 stars Reviewed August 23, 2014

We were so glad that we stayed here overlooking the river and bridges and hotel garden of cedar trees rather than right in the centre. This is a very simple 2 minute walk to a bus stop where the C5 bus takes you 8 minutes in to town one direction or 10 minutes the other way to the unmissable Galeries... More 

Was this review helpful? Yes 1
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear Customer, First and for most, we were delighted to read your coment about the Hotel Mercure Ile de Nantes. I will tell to my colleagues your congratulations. I am glad that you enjoyed your stay notably on our quality of services. Your coment is really interesting and useful for the future customers thanks to the many touristic details you... More 

Port of Spain, Trinidad
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 9, 2014

The hotel is located close to the city centre, and close to a shopping mall. We just stayed one night in transit to Vendee, but the service was excellent, the staff at the front desk were very friendly, helpful and best of all spoke English. We got free parking and the use of an adaptor to enable us to charge... More 

Was this review helpful? Yes
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

First and foremost we would like to thank you for taking the time to write about your stay at Mercure Ile de Nantes on Tripadvisor. We were delighted to read your comments and are thrilled that you had such a thorougly enjoyable experience. We would like to assure you that your comments have been shared with our team . I... More 

Bath
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed August 2, 2014 via mobile

We had a lovely 4 night stay here as part of our family holiday exploring the region. Parking for the hotel was a secure car park which gave us peace of mind for secure parking, meaning that we could venture off without worrying at all about it. Really helpful staff who all, without exception, made us feel really welcome. Even... More 

Was this review helpful? Yes
Guy J, Directeur général at Mercure Ile de Nantes, responded to this review

Dear Guest, Thank you so much for posting a comment on this site. We appreciate your loyalty and we are glad that you enjoyed your stay at the Mercure Ile de Nantes. We look forward to welcome you again in the near future. and i will be pleased to offer you my personnal welcome. Best regards guy jacob manager More 

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