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Mercure Nantes Centre Grand Hotel

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4 Rue du Couedic, 44000 Nantes, France
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Mercure Nantes Centre Grand Hotel
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Mercure Nantes Centre Grand Hotel
Mercure Nantes Centre Grand Hotel
Mercure Nantes Centre Grand Hotel
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243 reviews from our community

Traveler rating
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    29
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is quite modern and is very nicely located in Nantes. The service was very good and the staff very friendly. The room was simple but very functional, well equipped. There was not a desk or much working surface but a rolling table and a comfortable sofa made the deal. Plenty of AC outlets were available for laptop, cell... More 

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Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear sir, Thank you very much for choosing the Mercure Nantes Centre Grand Hôtel for your recent stay in Nantes and for sharing your experience with us. We are pleased to hear that you enjoyed your stay, notably on our quality of services and our front office team. I am glad to hear that you appreciated our location and services... More 

Nice, France
Top Contributor
226 reviews 226 reviews
64 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed March 6, 2015

This hotel is centrally located in Nantes, not far away from the Opera and the Loire river. Its interior design is original and very colourful. Service is good. However, it is hard to get to the hotel withn a car as it is in a pedestrian area of town (no problem by taxi however). An ideal location to visit Nantes... More 

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Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review
Google Translation

Cher client, Nous vous remercions d'avoir laissé un commentaire sur TripAdbisor et sommes heureux de lire que vous avez apprécié... More 

Nantes, France
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 28, 2015

We stayed at this hotel while I waited to move into my accommodation in Nantes. I was impressed with the overall presentation and cleanliness of the hotel. Check in was quick and easy, staff are very friendly and speak both English and French which was useful for my partner when he wanted to check out. The hotel is in a... More 

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Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear guest, We would like to thank you for choosing our hotel and sharing your esxperience with us. We are glad you appreciated your stay. If you have to come back soon, we invite you to try out our new lounge bar : Le 4.44 Bar Lounge. It's a cozy place, lounge styl, where you can enjoy a drink and... More 

mumbai
Top Contributor
75 reviews 75 reviews
60 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed February 4, 2015

For a Mercure, this is far away from a benchmark of quality of even basic minimum hospitality manners. Disappointing to see from early morning attitude: no staff salutes or greets you despite of a direct eye contact. Badly placed if you coming in vehicle. From Rail station too away, its 4 tramway stations away too near by Commerce. Avoid some... More 

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Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear IndianTravelLover, Thank you for choosing the Mercure Nantes centre Grand hotel for your recent trip to Nantes I am sorry to read that you did not appreciate your stay with us.Your comments has been passed on to my team, I can assure you that your experience is purely isolated. We are indeed 2 stops or 10 mn away from... More 

Ribeirao Preto, SP
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 20, 2015

It is a good hotel. Great location in the city center. The wifi is free. The room was cleaned and fresh towels were provided every day. The staff in the hotel were very helpful to inform for everyone's needs.

Was this review helpful? Yes 2
Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear José Carlos First of all, thank you for choosing the Mercure Nantes centre grand hotel.and for sharing your experience with the community. We are pleased that you liked our hotel and we look forward in welcoming you during your next trip to Nantes. E.B General Manager More 

Treorchy, United Kingdom
Top Contributor
216 reviews 216 reviews
31 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed December 26, 2014

Stayed here on a business trip in November, booked 2Business class doubles. Booking system first class, hotel easy to find in great central location close to main tram routes, booking in process fine. Hotel room small but normal for France, bathroom with separate WC, both of which are so small you cannot swing a cat. On enquiring at desk about... More 

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Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear sir, We would like to apoligize for the difficulties you had with our receptionist and we would like to assure you that your comments have been shared with our team. We look forward to welcoming you back to our hotel for your next stay in Nantes. Sincerly, Direction More 

Tilburg, The Netherlands
1 review
2 of 5 stars Reviewed December 19, 2014

The room was under furnished. From a hotel (chain) that positions itself as accommodating to business travelers one may expect a decent place to work in the hotel room (especially in view of the rates that are being charged). The bed was uncomfortable and more importantly there was no decent working space in the room. There was a very uncomfortable... More 

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Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear guest, First and foremost we would like to thank you for taking the time to write about your stay at the Mercure Nantes centre grand hotel and to share it with the community. We sincerely regret that you did not appreciate your room after our entire refurbishment. I am sorry, you did not want to use our Easywork.It is... More 

Aarhus, Denmark
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 9, 2014

Located very central in Nantes. A bit to the expensive side for someone like me. Slightly arrogant service at the check-in, great and huge room, good bathroom with one of those showers where water come out all over the place. A tiny toilet the size of a closet. Good and reliable wifi - and a great breakfast in the morning.

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Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear sir, Thank you for your recent stay with us and for sharing your comments with Tripadvisor travellers. I am glad to hear that you appreciated our location and most of our services. The team of the Mercure Nantes centre looks forward to welcoming you back for your next visit in Nantes. The management team More 

Senior Contributor
47 reviews 47 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 29, 2014 via mobile

Well located in Centre -Ville near the Buffay ( a pedestrian area filled with small restaurants, bars and other attractions) , this is a lovely hotel. Reasonably priced, large rooms, king size bed ( for a single) walk in shower with large overhead shower and other amenities make it an excellent place to stay. The large double windows open fully... More 

Was this review helpful? Yes 2
Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear Myron 1947, We would like to thank you for staying at the Mercure Nantes Centre Grand Hotel and sharing your comments on TripAdvisor. We are pleased to hear that you enjoyed your stay. Our aim is to offer a consistent product and service to each and every one of our guests. We appreciate your honesty and we would like... More 

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