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Mercure Nantes Centre Grand Hotel

#13 of 102 Hotels in Nantes
Certificate of Excellence
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4 Rue du Couedic, 44000 Nantes, France
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Mercure Nantes Centre Grand Hotel
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260 Reviews from our TripAdvisor Community

Traveler rating
    84
    133
    31
    8
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Worthing, England
Contributor
16 reviews 16 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I spent one night in this hotel, and were very impressed with the standards which we found. The receptionist (Elisa) was welcoming and efficient, gave us information about the town and recommended a restaurant which, unfortunately, was closed. We were given Room 125 on the First Floor, which was quite large and, being on a quiet back... More 

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Horsham, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This one is a real "find" in Nantes, ideally central in the shopping area and walking distance to everything Nantes has to offer. The access to the parking was interesting as is in a restricted access area, so get directions from the hotel before you go. The rooms are fabulous, really well thought out and modern, lovely decor spotlessly clean... More 

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Whippany, New Jersey
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed 3 nights at the Mercure Nantes Centre Grand Hotel while attending an event at the Convention / City Center earlier this month. Location of the property is excellent. Close to many restaurants and shops. Also walking distance (10 minutes) to the Castle, Cathedrals, etc. Very easy to navigate the city center. Also, 10-15 minute walk from the train station... More 

Was this review helpful? Yes 1
Paris, France
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 1, 2015

The hotel is quite modern and is very nicely located in Nantes. The service was very good and the staff very friendly. The room was simple but very functional, well equipped. There was not a desk or much working surface but a rolling table and a comfortable sofa made the deal. Plenty of AC outlets were available for laptop, cell... More 

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Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear sir, Thank you very much for choosing the Mercure Nantes Centre Grand Hôtel for your recent stay in Nantes and for sharing your experience with us. We are pleased to hear that you enjoyed your stay, notably on our quality of services and our front office team. I am glad to hear that you appreciated our location and services... More 

Nice, France
Top Contributor
258 reviews 258 reviews
70 hotel reviews
181 helpful votes 181 helpful votes
4 of 5 stars Reviewed March 6, 2015

This hotel is centrally located in Nantes, not far away from the Opera and the Loire river. Its interior design is original and very colourful. Service is good. However, it is hard to get to the hotel withn a car as it is in a pedestrian area of town (no problem by taxi however). An ideal location to visit Nantes... More 

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Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review
Google Translation

Cher client, Nous vous remercions d'avoir laissé un commentaire sur TripAdbisor et sommes heureux de lire que vous avez apprécié... More 

Manchester, United Kingdom
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 28, 2015

We stayed at this hotel while I waited to move into my accommodation in Nantes. I was impressed with the overall presentation and cleanliness of the hotel. Check in was quick and easy, staff are very friendly and speak both English and French which was useful for my partner when he wanted to check out. The hotel is in a... More 

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Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear guest, We would like to thank you for choosing our hotel and sharing your esxperience with us. We are glad you appreciated your stay. If you have to come back soon, we invite you to try out our new lounge bar : Le 4.44 Bar Lounge. It's a cozy place, lounge styl, where you can enjoy a drink and... More 

mumbai
Top Contributor
75 reviews 75 reviews
60 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed February 4, 2015

For a Mercure, this is far away from a benchmark of quality of even basic minimum hospitality manners. Disappointing to see from early morning attitude: no staff salutes or greets you despite of a direct eye contact. Badly placed if you coming in vehicle. From Rail station too away, its 4 tramway stations away too near by Commerce. Avoid some... More 

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Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear IndianTravelLover, Thank you for choosing the Mercure Nantes centre Grand hotel for your recent trip to Nantes I am sorry to read that you did not appreciate your stay with us.Your comments has been passed on to my team, I can assure you that your experience is purely isolated. We are indeed 2 stops or 10 mn away from... More 

Ribeirao Preto, SP
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 20, 2015

It is a good hotel. Great location in the city center. The wifi is free. The room was cleaned and fresh towels were provided every day. The staff in the hotel were very helpful to inform for everyone's needs.

Was this review helpful? Yes 3
Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear José Carlos First of all, thank you for choosing the Mercure Nantes centre grand hotel.and for sharing your experience with the community. We are pleased that you liked our hotel and we look forward in welcoming you during your next trip to Nantes. E.B General Manager More 

Treorchy, United Kingdom
Top Contributor
223 reviews 223 reviews
31 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed December 26, 2014

Stayed here on a business trip in November, booked 2Business class doubles. Booking system first class, hotel easy to find in great central location close to main tram routes, booking in process fine. Hotel room small but normal for France, bathroom with separate WC, both of which are so small you cannot swing a cat. On enquiring at desk about... More 

Was this review helpful? Yes 1
Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear sir, We would like to apoligize for the difficulties you had with our receptionist and we would like to assure you that your comments have been shared with our team. We look forward to welcoming you back to our hotel for your next stay in Nantes. Sincerly, Direction More 

Tilburg, The Netherlands
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 19, 2014

The room was under furnished. From a hotel (chain) that positions itself as accommodating to business travelers one may expect a decent place to work in the hotel room (especially in view of the rates that are being charged). The bed was uncomfortable and more importantly there was no decent working space in the room. There was a very uncomfortable... More 

Was this review helpful? Yes 1
Erwan B, Directeur général at Mercure Nantes Centre Grand Hotel, responded to this review

Dear guest, First and foremost we would like to thank you for taking the time to write about your stay at the Mercure Nantes centre grand hotel and to share it with the community. We sincerely regret that you did not appreciate your room after our entire refurbishment. I am sorry, you did not want to use our Easywork.It is... More 

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